Trusted Agent profile
★★★★★
133 reviews across 1 platform
41 Alfred Street, Neath SA11 1EH
Peter Alan's Neath office at 41 Alfred Street is rated 4.3 out of 5 across 133 reviews on 1 platform, including 133 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the Neath office, from every platform, shown as written. First names only.
5/5
GoogleFrom the first day i started to look for accomodation, i spoke with Urszula over the phone, she was very lovely, patient and very helpful. She made sure to get back to me. She also offered to help when i didnt understand. Thank you very much Peter Allan Neath.
5/5
GoogleKim is a delight to deal with. Everything handled very easily and professionally. Excellent service.PositiveResponsiveness, Professionalism
5/5
GoogleTegan has assisted me while looking for properties. She is very informative and answered all the questions that I had
5/5
GoogleHighly recommend, we had viewings with Nicole for a couple of properties and she answered all our questions being very patient as we had many. She made us feel very welcome, would definitely use Peter Alan again
5/5
Googleamazing service provided by shannon! so professional to talk to, kind and exceptional service! thanks again!
4/5
GoogleThe young lady who accompanied us viewing the house checked the appointment, ensured we knew when she would arrive and was cheerful and polite. Erin did not make us feel at all rushed, we could take all the time required.
1/5
GoogleAbsolutely appalling they cancelled out valuation without notification we have lost a full day's work because of this poor customer service.
Hi Clare, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleAbsolutely wonderful customer service and engagement from Rhiannon at the Neath branch, it was like having a member of the family at my Mums house doing the appraisal, really personable and a pleasure to deal with.
5/5
GoogleVery pleased with the service provided and continues to provide. Kim Wilkes in lettings, from start to finish, is totally professional in all that she does, keeps me up to date on progress and generally keeps my mind at ease with all associated with letting my property. Cant recommend the service enough. Top Class! :)
5/5
GoogleReally impressed with Tegan and her viewings today. Very informative.
5/5
GooglePerfect...Great communications both pre and post viewing. Highly focused, very diplomatic and sensitive to both our viewing needs and the needs of the owner. For a viewing in an area in which we were totally unfamiliar it was perfect. Many thx much appreciated
5/5
GoogleVery good sales expertise - friendly and approachable. Tegan.
5/5
GoogleHad great service by Tegan. Very responsive
5/5
GoogleAfter having my house on the market for over a year with another agent, minus 5 months for lockdown, I decided to change to Peter Alan and my first 3 viewings I had 3 offers. Great service, great staff and great communication. Can't recommend them enough. 👍PositiveQuality, Professionalism
5/5
GoogleThis was my first time using Peter Alan and I must say I am very pleased with their service! They communicated very well and always responded quickly to my emails and phone calls. My point of contact was Kim Wilkes, she kept me up to speed … More
5/5
GoogleJust bought our first home with these guys and they couldn't have made it any easier. Communication was fantastic and always there to help. Rhiannon, Jade and Kirsty are a great team. Well done guys and thank you.
5/5
GoogleExcellent service from Kim Wilkes from Peter Alan, Neath office. I received a professional service with clear and open communication whilst securing a rental property during a Turbulent time in my personal life. Would certainly recommend and definitely use again. Many thanks.PositiveProfessionalism
5/5
GoogleHad a fantastic viewing with Sophie who was very welcoming and informative, also braving the Welsh rain to show off the garden!
1/5
GoogleThey didn't show up.
Hi Fahim, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleIve been looking for rental properties for me and my family. Ross always keeps me updated on any new properties always friendly and understanding he takes the stress out of property hunting. thank you for your help!PositiveProfessionalism
5/5
GoogleThank you for prompt effective communication and thank you for getting above the asking price. All that helped are welcome, Jade got the job done a great team effort. will recommend to all.
1/5
GoogleThey didn't show up.NegativeResponsiveness, Professionalism
Hi Fahim, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleIve been looking for rental properties for me and my family. Ross always keeps me updated on any new properties always friendly and understanding he takes the stress out of property hunting. thank you for your help!PositiveProfessionalism
5/5
GoogleExcellent service through whole process of selling our home. Hayley did a great job, ensuring a quick sale. Kelly’s patience and attention to detail made a difficult process as easy as possible, ensuring we were kept upto date throughout. Would highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Neath office has 133 reviews across 1 platform: 133 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Peter Alan Neath is rated 4.3 out of 5 across all 133 reviews, and 4.3 out of 5 on Google from 133 reviews, checked 9 October 2026.
Peter Alan Neath, 41 Alfred Street, Neath SA11 1EH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.