Trusted Agent profile · Neath
★★★★★
133 reviews across 3 platforms
82 Windsor Road, Neath, SA11 1NR
Part of Clee Tompkinson and Francis, see every office.
Clee Tompkinson and Francis's office in Neath, at 82 Windsor Road, is rated 4.1 out of 5 across 133 reviews on three platforms, including 84 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Clee Tompkinson and Francis hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Neath.
Every review we hold for the Neath office, from every platform, shown as written. First names only.
5/5
GoogleClee provided a great service, keeping us informed with any updates. Very friendly and approachable with any queries relating to the sale of our property. An excellent service.
Hi Lee & Julie, Thank you very much for your feedback, it was a pleasure meeting you and thank you for choosing us as your agents!
1/5
GoogleDreadful and incompetent. Worst agents we had the misfortune to deal with. No one there seems to have the ability to understand and answer a simple email. We were given false information regarding the drainage and warranty of the property we were buying. Wasted months of our time and energy. Stay away!
5/5
FacebookHighly recommended, we recently sold our property and the service provided was fantastic throughout the process. Thank you for everything especially Bethan and Kelly.
5/5
GoogleEasy to deal with, great communication and service. Highly recommended.
Hi Jack, Thank you so much for your feedback! We wish you both well in your first property & we were so pleased that the sale went through so quickly for you both - Congratulation on your first home!
1/5
TrustpilotDoesn't understand covid rules
My job is to buy and sell . But even though buying a house in this buisness is considered work . I am refused viewings because of covid . They need to learn the guidelines and rules on travel . And based in their non understanding of the basic rules, I can only imagine that this would not be a good company to work with .
1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
GoogleI have been renting out a property with CTF in Neath for five years now and have found the staff always very friendly and efficient. Donna and I have a whatsapp link so any problem that crops up can be dealt with immediately and this gives me great peace of mind that my property is being well looked after.PositiveResponsiveness
5/5
TrustpilotCFL by far the best estate agents I…
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchase😊 Highly recommend 👌👌👌
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
1/5
GoogleGot zero responses from any email enquiries or voicemails left for weeks and when I finally got a viewing for a flat it showed online the next day that it had already been let and I hadn't been told - I only found out from looking again at rightmove! Not impressed.
5/5
FacebookAll the staff were great, they were friendly and accommodating and helped us secure our first home. We can't thank them enough and love our house.
Thank you. Be happy in your new home
5/5
GoogleReally happy with the sales process via auction. Good comms.
5/5
FacebookAbsolutely disgusted with them taking money for a holding fee tell you afterwards that you’re not having no properties and then you refuse to give you your holding feedback absolute piss take wouldn’t recommend them to any homeless people loan anybody else
5/5
GoogleMy self and my husband been renting with Clee and we know the staff well... They are very friendly , professional and always there to help... They make sute all jobs are carried out to a high standard when required ... Highly recommended place for rentalsPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotFrom start to finish
From start to finish, the service has been exceptional. Both Ryan and Carol are an asset to the company. The kept us informed throughout and even though the pandemic delayed our sale, they got us through. I certainly would use Clee Tompkinson and Francis again. A great local Welsh company indeed.
1/5
GoogleAwful! The rental team has recently changed and they don't have a clue what customer service means. It would take weeks for them to reply and they were quite rude when they finally did. I do not recommend this company at all. I am glad I am no longer with them
5/5
GoogleMe and my partner have been renting with Clee nearly 2 and half years and they have been brilliant, any issues arise with the property they are dealt with straight away in a professional manner by the rental teamPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBought a Property and Sold a Property with Clee Neath, and they were amazing. Always on hand to help and there for any questions we had. Nothing was to much to ask. Have already and will continue to recommend.PositiveProfessionalism
1/5
GoogleAwful don't do background checks and waiting 5 years for a bath taps to be fixed plus my experiences I have had 2 bad tenants ie lots of ASBO problems 😡😡😡😡 …
5/5
GoogleVery satisfied with Clee. Rob and Carol have been extremely helpful and informative through the whole process. I would not hesitate to recommend them.
1/5
GoogleTypical estate agents, don't answer calls or emails, don't bother to get back to you when they say they will. Would avoid them
1/5
TrustpilotMorriston branch
Dealt with the Morriston branch. Unfortunately, would never buy from this branch and certainly wouldn't recommend. At the beginning, staff were polite and friendly but this soon changed to noncommunicative and unprofessional. Very disappointed.
5/5
GoogleRecently sold my house with Clee Neath excellent service from start to finish, highly recommend using this agent if you are selling or letting in the future
5/5
GoogleFriendly staff who always do their best to help you as quickly as possible.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat, My kind of estate agents. Staff are very friendly and helpful, whilst being extremely professional in their roles
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Clee Tompkinson and Francis hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Neath.
