Every review we hold for the Neath Port Talbot office, from every platform, shown as written. First names only.
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1/5
TrustpilotTravelled 6 hours to view a house onlyβ¦
Travelled 6 hours to view a house only to recieve a txt message to let me know due to sickness (on a saturday morning) that our viewings had been cancelled. Tried calling the office several times - no answer!
Angharad Β· 4 December 2023
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5/5
FacebookFantastic experience working with Chris on a recent property sale on my family's behalf. Friendly and incredibly proactive at adapting to the shifting health landscape. Courteous and efficient to boot. Highly recommended.
David Β· 31 January 2021
Agent replied Β· 22 February 2025
Thank you David for allowing us to work with you to sell your property, was a pleasure working with you and the family to get the best result. We wish you all the best for the future. Kind regards all the team at Clee Tompkinson Francis Estate Agents Swansea.
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5/5
FacebookWould highly recommend to everyone, very helpful and friendly. And a big thank you to Kelly for everything she did for me .
Rhian Β· 15 October 2017
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5/5
GoogleWe were delighted with the help and advice we received from Julia Evans when she found us the perfect match for our needs. She is professional and very approachable, attentive and friendly.
Jonathan Β· 11 November 2020
Agent replied Β· 10 November 2024
Thank you for your kind review
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5/5
FacebookFantastic company, really happy with the service. Many thanks to Julie who helped with every step of the sale and move!
Elizabeth Β· 30 August 2018
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1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Katherine Β· 6 August 2021
Agent replied Β· 22 February 2025
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
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5/5
GoogleReally good experience throughout. Ashley remained professional and friendly and helped us feel comfortable with moving into our first ever house!
Would highly recommend!PositiveResponsiveness, Professionalism, Value
Salem Β· 11 November 2021
Agent replied Β· 10 November 2024
Thank you Alice glad that your experience with us was an enjoyable one
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5/5
TrustpilotWeβve been using C T F Pontardawe forβ¦
Weβve been using C T F Pontardawe for over twenty years.They have always been very professional and friendly. Whenever weβve had queries their customer service has been exemplary.William Rees
William Β· 9 December 2020
Agent replied Β· 22 February 2025
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
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1/5
GoogleGave away inaccurate information about us to a vendor and lost us a house sale.
Failure to comply with GDPR.
Poor service.
Carrie Β· 11 November 2021
Agent replied Β· 10 November 2024
No GDPR rules were broken. We were asked as an agent if you were on the market with us and we simply replied no not yet, we were awaiting your instruction.
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5/5
GoogleGreat estate agent, knowledgable about the area. Quick to answer questions. Easy to deal with, made our purchase go smoothly.PositiveResponsiveness, Professionalism
Bristol Β· 11 November 2021
Agent replied Β· 10 November 2024
Thank you Huw for your lovely review much appreciated by all the team.
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5/5
TrustpilotCFL by far the best estate agents Iβ¦
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchaseπ
Karen Β· 16 December 2021
Agent replied Β· 22 February 2025
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
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5/5
TrustpilotWe definitely chose the best...
CTF dealt with the sale of our property during lockdown. Staff were brilliant and helpful, kept us up.to.date and were 100% professional during visits.
Nadine Β· 21 March 2021
Agent replied Β· 22 February 2025
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
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5/5
FacebookSuper friendly staff, very helpful and smooth process on their part in purchasing a property up for sale with them!
Laura Β· 22 March 2020
Agent replied Β· 22 February 2025
Thank you so much for your review Laura we hope your well, if you need any property advice in future we would be pleased to help, kind regards all the team from Clee Tompkinson Francis Swansea
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5/5
GoogleExcellent . Kept us informed at all times. We would use again.
Lyndon Β· 11 November 2021
Agent replied Β· 10 November 2024
Thank you Mr Hockin glad that we were of service to you and that you would use us again.
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5/5
GoogleA pleasure to deal with the guys at Clee, Port Talbot.PositiveResponsiveness, Professionalism
Anthony Β· 11 November 2021
Agent replied Β· 10 November 2024
Thank you Anthony glad to be of assistance
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5/5
TrustpilotHappy to recommend
What should've been a quick, painless service was dragged along somewhat thanks to our Buyer's solicitors.
Alison Β· 29 December 2020
Agent replied Β· 22 February 2025
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents.
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5/5
TrustpilotI sold my house with CTF.
I sold my house with CTF.. we completed today.
Melissa Β· 21 January 2022
Agent replied Β· 22 February 2025
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
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5/5
GoogleSo helpful and supportive! Now in my very first home and loving it!
Shannon Β· 11 November 2020
Agent replied Β· 10 November 2024
Thank you for your kind review
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5/5
GoogleThey are very supportive and helpful.
Navin Β· 11 November 2020
Agent replied Β· 10 November 2024
Thank you
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5/5
GoogleExcellent friendly service from Abi in Neath branch would definitely recommend
Susan Β· 11 November 2023
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3/5
GoogleStaff okay needs to look at maintenance side of things could do with improving on there rental side
Nigel Β· 11 April 2023
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3/5
GoogleThe website is generally challenging to navigate and often sends you in a loop when trying to narrow down search results
Lyndall Β· 11 November 2022
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5/5
GoogleOne of rare good Agents in this area.
Martin Β· 11 November 2022
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5/5
FacebookReally happy with the service i had from Kerry Somerville whilst selling my home recently. I would recommend Cleeβs.
Karen Β· 31 August 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.