Clee Tompkinson Francis Port Talbot reviews

★★★★★ 5/5

Trustpilot

Excellent estate agents. We had a very positive experience with…

We had a very positive experience with Clee Tomkinson Francis. Their sales negotiator, Nathan, was particularly professional and efficient. From the initial contact, when he came to the view the property before it was marketed, and every step of the way afterwards. I would have no hesitation in recommending him and Clee Tomkinson Francis to anyone.

Swansea · 31 January 2025

★★★★★ 5/5

Google

Just sold my house with Clee Tompkinson Francis in Port Talbot.and I have to say they were amazing from start to finish. We found a new build that was perfect for us to downsize into and we knew selling ours would be a challenge...alongside the M4 with steep steps and in need of some tlc. Nevertheless Nicola,Tracey and Alisha found us a buyer that meant we could reserve our new build. Sadly that chain broke down and we were in danger of losing our new home but CTF Port Talbot pulled out all the stops and found us another buyer in under a week. These people are nothing short of miracle workers. The process has been fraught with issues but Nicola and Tracey have stayed calm and re-assuring throughout, offering sound advice and encouragement at every stage. They have worked like trojans, for me and my buyer, to get our sale through and, almost entirely thanks to their hard work, I am writing this review from my lovely new home. I don't think you could do better than CTF Port Talbot if you want to sell or buy in the area. Thank you, you lovely people, for making that possibility of a dream home happen for us.

Ruth · 11 November 2023

★★★★★ 5/5

Google

My recommendation and feedback for Clee’s Port Talbot could not be high enough. I had a difficult sale due to probate problems and buyers trying to renegotiate. Through out the process the team was excellent. Very fast with photos, launching the property. Lots of viewings and kept me informed throughout. Very professional service and so tenacious with chasing buys. I had excellent service and excellent value for money.

Suzanne · 25 June 2024

★★★★★ 5/5

Google

I recently sold a property with the Port Talbot team.I mostly dealt with Julia (branch manager)absolutely fantastic....Nothing too much trouble,polite,friendly,brilliant communication and the whole process was stress free.If I was to buy or sell in the future i would definitely use Clee again....100% recommended!!! Thanks again guy'sPositiveResponsiveness, Professionalism

Amy · 11 November 2021

★★★★★ 1/5

Trustpilot

Poor customer service

Me and my girlfriend viewed a property in whitland, Carmarthenshire and was not inform at the viewing that there was a holding fee of £100. The estate agent contacted my girlfriend whilst we were dealing with family issues, stating that she had to pay £100, as I was in work she was unsure of what to do and paid the £100. Due to family circamstances we were unable to to move to this property, we have received abysmal customer service throughout the process and money has not been refunded.

Ritchie · 17 July 2023

★★★★★ 1/5

Trustpilot

Appointed Clee & Tompkinson Francis …

Appointed Clee & Tompkinson Francis (Crickhowell) to represent us in land compensation regarding the A465 Heads of the Valley road scheme several years ago. When we enquired about progress it appeared they had lost our application ( we still had letter as proof it had been submitted) so they asked to resubmit the paperwork which we did back 12 months they acknowledged receipt.

Raymond · 15 July 2024

★★★★★ 5/5

Google

Just want to say a massive thank you to the team at clee and especially Ashleigh for helping me with the property I wanted!. They were very helpful always available if I had any questions and very professional too. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Jason · 11 November 2021

★★★★★ 5/5

Trustpilot

I purchased through the Neath branch…

I purchased through the Neath branch and viewed houses with Sian who was knowledgable and helpful even suggested local hotels as we can from a long way to move to wales. Start we’re always responsive to emails and calls, very helpful start to finish.

Consumer · 6 February 2025

★★★★★ 5/5

Facebook

Chris and the team at Clee's were exceptional from start to finish. My house was listed within 24 hours on all the propery portals, and sold within 6 days above the asking price. The communication throughout was fantastic and I will use them again for any house sales. Highly recommended.

Selwyn · 10 August 2018

★★★★★ 5/5

Google

I would like to thank all the team at Clee's for the recent sale of my father's house . Its impossiple to single anyone out (Nicola , Tracey ,Sue , Allesha) as they have all been excellent supporting a very effecient sale in just over two months . They were complimented by Ann in Howe and Spender who has been super efficient in completing the legal side with precise competence and calm .

Peter · 11 April 2023

★★★★★ 2/5

Trustpilot

I put my house up for sale with this company

I put my house up for sale with this company last summer 20024. The sales agent's and all staff I dealt with were perfectly pleasant and helpful and the brochure etc all OK . They gave feedback after each viewing.

Mrs · 23 January 2025

★★★★★ 5/5

Google

The sale of my property with CTF has been seamless. From Initial evaluation through to completion, Sue & Tracey have been fantastic! I’ve received regular updates throughout and have not wanted for nothing. I would thoroughly recommend this branch if you are considering selling your property.

Alun · 7 November 2025

★★★★★ 5/5

Google

Pleasure dealing with clee on what was a complicated transaction. Julia and the team were first class. Would highly recommend this estate agent, and I've dealt with many.

Richard · 11 November 2022

★★★★★ 5/5

Trustpilot

Professional

Viewing a property with my elderly mother, rep was considerate and professional, allowing Mum to feel very comfortable, explained all about the property patiently.

Leeanne · 18 June 2025

★★★★★ 5/5

Facebook

Big thank you to the Staff at the Walter's road branch and a big thanks to Chris that was always in contact with me through out the whole process, I would highly recommend you guys, and appreciate your hard work 👍

Benny · 10 September 2019

★★★★★ 1/5

Trustpilot

I have been renting a property…

I have been renting a property from clee thompson and francis for 9 months.When we moved in we had flooding after 2 days.We have had to have builders back and fore many times in the 9 months as well as inspections etc.This house as been the worst house i have ever private rented.We have had 9 months of hell.The house will be prohibited in the next 2 weeks as enviromental health as been here twice and said today it will be prohibited.The girls have done the best they can for us,but i do believe they should be checking the properties out a lot more before renting them to families such as us.My daughter suffers feom asthma and we should never have been allowed to rent this in the first place.Although we have an agreement for the last few months not to pay the rent, and some other months in between we have had discounted rent.We always had to pay the agency fee.A good company wouldn't taken that in the stste this house is in.

Craig · 25 October 2021

★★★★★ 5/5

Google

Fantastic service in managing both the sale of our house and assistance in the move to our fabulous rental property. Particular thanks to Julia and Beth who were consumate professionals. Thank you guys!PositiveResponsiveness, Quality, Professionalism, Value

Pete · 11 November 2020

★★★★★ 5/5

Google

I would not have my dream house now if it wasn't for Julia. I had been let down with viewings or call backs from other agencies when trying to buy and Julia got me a same day viewing which led on to me buying my home now! Fantastic company to deal with and will be recommending to everyone. If you are thinking about selling your home, use these, as they really look after you.PositiveResponsiveness, Quality, Professionalism, Value

Nicola · 11 November 2021

★★★★★ 5/5

Trustpilot

Pontardawe Branch

They handled sale of my property in Pontardawe - and to be frank there is no-one else I would use. Ryan was professional, friendly and seemed to genuinely care about the house.

Gareth · 19 February 2021

★★★★★ 5/5

Google

Purchased our first home with CTF and they made the whole experience smooth and easy as a first time buyers! Communication was great and very quick and we would definitely recommend and use again! Special thank you to all the team who helped us along the way! 🫶🏼🏡 …

Ant · 22 March 2024

★★★★★ 5/5

Google

I honestly couldn't thank the ladies in the office enough. They were really helpful every step of the way, even when I was nagging everyday for an update. As a first time buyer they were extremely clear on what was happening and what the next steps were.

Rhian · 22 March 2024

★★★★★ 5/5

Google

Looking to buy a new home, the agent that met me at the property during a viewing was by far the best i have encountered. He made my viewing experience a pleasure, we were given all the time we needed to wonder around he made us feel at easy and was very knowledgeable about the whole process. a great job please pass on my thanks to the agent Chris Clarke.PositiveQuality, Professionalism

Ian · 11 November 2021

★★★★★ 5/5

Trustpilot

Brilliant estate agent!!!

They are a professional estate agent that made selling my house exceptionally easy and stress free. The office staff were always polite and helpful and didn't mind how many time i called in with questions or requesting updates. They had several viewings on my house and managed to sell with two weeks. The branch manager was personable, professional and FANTASTIC. I would sell my property with them if i move again!!I have recommended to a friend who also has sold there property quickly. Estate agents have a bad name normally but this is not the case with the Bridgend branch of Clee Tompkinson Francis. Would highly recommend if you are looking to sell your house as i cannot be happier with the service I received.

Richard · 3 July 2017

★★★★★ 5/5

Trustpilot

Brilliant, personal service

We went with CTF to sell our property because their assessment of the property value seemed to be grounded in good understanding of the local economy. Turns out they were spot on and the property sold at the full asking price within a couple of weeks.

Meg · 16 October 2023