Every review we hold for the Nailsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGino sold our house within a week, without issue. When we decided to pull out of our first purchase, as we decided it wasn't the right property for us, Gino was understanding & did not put undue pressure on us to find something else in a hurry. We genuinely felt he had our best interests at heart & wanted us to find the right home for our family. Connor is an absolute credit to the business, professional & polite & kept us fully updated throughout the process. Both really friendly & happy, which is good when going through the stress of a move!. Certainly a dynamic duo!. Well done lads 😆. Wish us luck with our 'project' 😬🏡.
Becky · 23 June 2022
Agent replied · 23 June 2023
Thank you for your super review Becky. There were certainly a few twists and turns along the way but you got there in the end so credit to you and Jon for your hard work and patience throughout the process, especially towards the end of the transaction. I am sure you will not miss seeing another email or call from us :-) Best of luck in your new home and if you make it look half as good as your current home, it will be a cracker.
★★★★★ 5/5
GoogleGino’s Estate Agents are absolutely incredible! If we could give them more stars we would! We are completely blown away by both Gino and Connor. Their customer service is second to none. We weren’t even selling our house - just purchasing through them and they truly went above and beyond. They are professional, friendly and knowledgeable. In particular, Connor has been outstanding from the moment he showed us around our new house to now. He always kept us informed of the developments in the chain and helped us with any question we had without hesitation.
We hope to stay in our new house for years to come, however if we were to sell there would be absolutely no second thought in using Gino’s. We will be recommending to family and friends without a doubt. If you are considering selling your house through Gino’s - do it, you won’t regret it!
Thank you both so much again, you have really been the best!
Aislinn · 23 June 2022
Agent replied · 23 June 2023
Wow....thank you so much for this. This review has blown me away to be honest. I would love to take some of the credit but Connor worked really hard to try and get this one over the line for you so we are delighted that it all came off. What a house and location you are moving too!! We wish you all the very best in the future and we shall look forward to seeing you on moving day.
★★★★★ 5/5
GoogleA fantastic personable, honest, professional and responsive service provided for a competitive fee. Would recommend Gino's to anyone. Our property was sold quickly for a fair price and they were in constant contact offering advice and information whilst we tried to buy another in a challenging market. The house we finally found was due to Gino's being proactive and alerting us that another agent was about to put a house, they knew we would like, on the market allowing us to get in just in time for initial viewings and secure our dream home as a result! Gino and Connor were a pleasure all the way through.
Kris · 23 June 2022
Agent replied · 23 June 2023
Good evening Kris & Jess. I am sure you will still be up to your shoulders in boxes still so really appreciate you finding the time to write a review. The lovely comments are really appreciated so thank you. We hope you have settled in well and you and the family are enjoying the extra space. Take care for now, see you soon no doubt.
★★★★★ 5/5
GoogleGino's estate agent is the best agent in Nailsea by far. From my first phone call to register to our contacts after completing on our property, Gino and Connor have been amazing! Throughout the search for a property, they have kept us informed, advised us and all viewings were very professionals without any pressure. We were so happy we found the perfect house for us through Gino's :) I was expecting the process from offer to completion to be really stressful but Gino and Connor made it go really smoothly, we were kept informed throughout the whole process and the next steps were explained to us so we knew what to expect. We recommend Gino's estate agent to anyone who is looking to buy/sell in the area. They are the best!
We are really happy in our new house, thank you so much Gino and Connor! Clem & Sean
Clem · 23 June 2022
Agent replied · 23 June 2023
Hi Clem. Thank you so much for the review. We really enjoyed dealing with you over the past 6 months and chuffed that it was us that managed to find you a house, and what a fab house you got!! Certainly worth the wait. I will be in touch if I need any IT help in the future :-) Take care for now and I look forward to seeing you around x
★★★★★ 5/5
GoogleMy wife and I were purchasing our first house together, and were dealt with by Connor. Connor was extremely helpful in matching us with appropriate, local solicitors, helping us to obtain a number of excellent quotes within just a few hours of our requesting. Being first time buyers, we were a little intimidated by the complexity of it all, but Connor immediately put our minds at ease as well as inspired our confidence with his professionalism throughout
Thomas · 23 June 2022
Agent replied · 23 June 2023
Thank you very much, Thomas. Connor will be absolutely delighted to read your review especially with such fantastic feedback. We wish you the very best with your purchase.
★★★★★ 5/5
GoogleWorking with Gino and Connor has been an absolute pleasure. They have gone above and beyond throughout the sale of our house and the purchase of our new home. Gino was responsive, ever positive and fantastic at keeping us up to date. Communication was a bit of a challenge further down the chain but Gino did all he could to get updates and keep things moving. I have no hesitation in recommending!PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 27 August 2022
Agent replied · 23 June 2023
Hi Sarah. Thank you for your kind praise and recommendation. You and Adam were a delight to work with and I appreciated your support throughout. It was certainly a challenge but it was all worth the stress and sleepless nights :-) All the best to you both in your new home.
★★★★★ 5/5
GoogleBest Estate Agent in Nailsea. From start to finish they handled our property with care and dedication. They stuck to our requests and although a delicate situation, they were fabulous. As others say... they are brilliant. Lisa was always updating us and we felt as if we mattered. Thank you.
Ra · 28 May 2024
Agent replied · 26 August 2024
Thank you so much for the lovely review. You made the process that much smoother so thank you for your efforts. See you soon x
★★★★★ 5/5
GoogleExcellent service. Gino's sold our house very quickly. They are a very friendly and approachable team and were extremely efficient and professional throughout the whole process. Lisa went above and beyond to help with any queries. I would thoroughly recommend this company.
Jonathan · 22 September 2024
Agent replied · 10 January 2025
Hi Jonathan. Thank you so much for the review with your kind words. We were delighted to be able to act for you in the first place so thank you. We all hope you have settled into your new home now, take care.
★★★★★ 5/5
GoogleWhen deciding to sell our house we could have chosen the estate agent with the smartest shop window, the highest valuation of our home, or the lowest fees. We simply chose the best estate agent around. From day one, Gino impressed with his knowledge of the local market and approach to finding a buyer for our home. In a challenging market, Gino and Connor provided excellent advice and feedback, worked tirelessly throughout and we genuinely felt it meant as much to them as it did to us. Finding our buyer was far from the end of their involvement. Lisa managed the whole chain through to exchange, ensuring all parties remained on track, delivering a successful result for everyone. I don’t often make recommendations. I have no hesitation in recommending Gino’s Estate Agents.
Gary · 26 January 2025
Agent replied · 26 January 2026
Hi Gary,
Thank you so much for your superb review. It makes for great reading and makes me feel extremely proud of the team. I was very keen to act for you both so I was over the moon when you gave me the nod. We all felt you were fantastic as sellers and you played a big part in getting this over the line. We hope all these months later you have now setled into your new home and are enjoying life. Please do pop in and say hello next time you are passing.
★★★★★ 5/5
GoogleGino, Connor and the team provide an outstanding service. Their passion and personal understanding of the entire process is second to none. During our sale and purchase they kept us informed and also importantly advised with their extensive experience. I could not recommend them highly enough. If you are thinking of buying or selling look no further.
K · 3 July 2023
Agent replied · 30 October 2023
Sorry for the late response but thank you very much for the review, it is very much appreciated. I hope you have all settled in well into your new property - and what a property it is!! I am sure you miss the whole buying/selling process so we shall see you in a few years when you upsize again and head to Cadbury Camp :-) See you around.
★★★★★ 5/5
GoogleGino and his team have been a refreshing connection for me in this industry, offering clients great customer service, taking the time to appreciate what they want from their onward purchase with their new home from our company as well as the key indicators for their sale. Very efficient and friendly team who really do stand above other agents I have worked with previously. They really work hard in building connections in the area and supporting others in the industry. It is so lovely to hear clients talking in such a positive light about the team too.
Suzie · 4 November 2024
Agent replied · 11 December 2024
Thank you so much for the review, Suzie. It really is hugely appreciated. Take care for now and no doubt we shall see you around soon.
★★★★★ 5/5
GoogleMe and my partner recently purchased our first house with Gino's estate agents. Their service was outstanding throughout the process. We were very well looked after by Connor who did a fab job keeping us aware of new properties on the market and went the extra mile making sure we could have viewings quickly and early despite our busy and awkward schedule. The sales process was made simple, the team at Gino's kept in touch throughout. It was a nice extra to have Gino check in and make sure we were comfortable with the process, as well as to congratulate us after completion. Overall we couldn't be happier and will definitly consider selling through Gino's in the future.
Charlie · 22 September 2024
Agent replied · 11 December 2024
Thanks for the nice review, Charlie. It means a lot. We all hope that you have settled in now and are enjoying the brilliant space your home had to offer - see you around.
★★★★★ 5/5
GoogleDelighted with Gino's throughout the process of selling my property. From putting it on the market to completion took just over 4 months which I think is pretty good at the moment... and that was with a couple of hold ups over the survey and lower down the chain. Communication with them was brilliant with regular updates from Lisa, and almost immediate responses to my emails. Extremely friendly, helpful and efficient service.
Pippa · 14 December 2025
★★★★★ 5/5
GoogleGino's were acting as the sellers estate agent. They demonstrated a 'can do' attitude when arranging my viewings which were pressured by my very strict time-lines.
Their quick response to correspondence and efficient liaison with my solicitors allowed me to move into the property on a pre-arranged date only a few weeks after the acceptance of my offer.
I cannot thank the team enough for all their help and support during a very pressured and challenging time. I would highly recommend the team.
Phill · 29 August 2025
★★★★★ 5/5
GoogleGreat job Gino and team for the sale of father-in laws-house recently.
Gino was very active even before we’d agreed to list with him and had found buyers very quickly.
We accepted one of two offers before the house was formally listed.
Great communication from Lisa and Connor throughout the process and couldn’t fault the support/admin part of the sale.
Highly recommended and don’t hesitate to have Gino and his team at the top of your list if you’re selling in the Nailsea area 👍
Mark · 27 June 2024
Agent replied · 26 August 2024
Hi Mark. Sorry for the late response but we were so honestly chuffed to read your review and we were delighted that you chose us to help the family with the sale. I am also delighted that we found such lovely buyers too. Very best wishes to you all from everyone at Gino's.
★★★★★ 5/5
GoogleIf I could give 10 stars I would. Gino, Lisa and Connor have been an absolute breath of fresh air and I urge anyone who is looking to sell or buy to chose them. We have just exchanged on a house that they were selling, they are personable, knowledgeable and just get things done with minimal chasing on our side. We would 100 per cent use them again.
Thanks Gino's for restoring our faith in Estate agents
Fran · 12 August 2024
Agent replied · 26 August 2024
Hi Fran. Thank you so much. I bet you will not miss the whole buying and selling process though :-) It has been a hell of a long road for you but it will all be worth the wait. Thanks for everything you did to help get it over the line.
★★★★★ 5/5
GoogleGino and Connor were both fantastic! As we’re first time buyers they guided us through the whole process, answered all our questions, chased up the solicitors and helped us to arrange all the surveys. They were open, honest and reassuring, going above and beyond what a normal estate agents would do. I can’t recommend them enough.PositiveResponsiveness, Professionalism
Vicky · 27 August 2022
Agent replied · 23 June 2023
Good evening Vicky. Aww what lovely feedback. Thank you so much. It was a pleasure dealing with you and Martin throughout the process. Connor and I wish you all the very best in your lovely new home. Take care for now.
★★★★★ 5/5
GoogleGino, Connor and Lisa are a warm, caring and professional team. The sale progress updates from Lisa were most helpful and much appreciated.
The team made selling out Mother’s home as stress free as possible.
Thank you all so very much.
Caryn · 19 December 2023
Agent replied · 2 January 2024
Thank you for your superb review, Caryn, we really appreciate you taking the time to write about your experience and I am delighted to see we made the sale as stress free as possible. Thanks again.
★★★★★ 5/5
GoogleMy experience of Ginos was 5 star. I found the communication professional and very efficient. They always got back to me the same day and offered solutions to any issues. The aftersale care was also great. Will definitely use this company again.
Louisa · 23 November 2023
Agent replied · 2 January 2024
Thank you very much for your kind words Louisa. We all hope you have settled in well to your new home in Nailsea. See you around.
★★★★★ 5/5
GoogleConnor was really helpful in our house buying process. He was attentive and thoughtful in answering all the questions I had and was knowledgeable about the local area too. Thanks for going above and beyond.
Steph · 28 March 2024
Agent replied · 26 August 2024
Thank you very much for your review, Steph and kind words for Connor. We all hope you have settled into your new home in Nailsea now. Take care.
★★★★★ 5/5
GoogleI practice in conveyancing and deal with estate agents frequently. I recently engaged Gino's Estate Agents in the sale of a family member's property. I have to say publicly that I am very impressed with the level of service. They are the best estate agents I have dealt with. Gino, Lisa and Connor are professional, communicative, helpful and very capable. I have no criticism whatsoever and wholeheartedly recommend.
Daniel · 27 November 2024
Agent replied · 10 January 2025
Thank you so much for the review, Daniel. We really appreciate it. Thanks again, and all the best for the future.
★★★★★ 5/5
GoogleWhat a team! Gino, Connor & Lisa have gone above and beyond to help us sell our house. Communication has been top notch as the team have lead us through the Sale. I really hope rumours will be quashed ref under pricing property! I had several valuations and they were all the same as Gino! I set the price I wanted to achieve for my property and Gino and the team worked their socks off to meet my valuation. Gino even helped us through stressful times out of workings hours, a true proffessional. One massive THANK YOU! to you all,
Wendy · 28 April 2024
Agent replied · 26 August 2024
Hi Wendy. Remember me :-) Thank you so much. You were fantastic sellers by the way. We hope you have now settled into your new home and are loving life. Take care for now.
★★★★★ 5/5
GoogleBy miles the best estate agent we've ever dealt with! Highly recommended. Gino, Connor and Lisa are experts at what they do, they kept us updated (sometimes multiple times at weeks) during the whole process which took more than 6 months. They were always honest, friendly and caring. Thanks again for your support selling our house 🙂. …
Helene · 14 February 2026
★★★★★ 5/5
GoogleConor and Gino were excellent throughout the process. They were always super responsive, clear, and supportive, even when things didn’t go to plan on my side. I never felt pushed or rushed, and it was obvious they cared about getting the right outcome rather than just closing a deal. I’d happily recommend them and the agency. They are the best 👍🏽
Kairat · 14 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
