Trusted Agent profile · Mutley
Verified
★★★★★
181 reviews across 2 platforms
99 Mutley Plain, PL4 6JJ
DC Lane's office in Mutley, at 99 Mutley Plain, is rated 4.7 out of 5 across 181 reviews on two platforms, including 163 Google reviews rated 4.7.
Every review we hold for the Mutley office, from every platform, shown as written. First names only.
5/5
FacebookHelen and the team were super helpful when me and my boyfriend were searching for a flat. The whole process was really easy and simple. Fantastic communication and very friendly staff. Would highly recommend dclane to anyone!
Thank you for the kind words, so happy we could help you with your search drop in for coffee at any time !
5/5
GoogleI can't fault the service from DC Lane. They sold our home in a week, and the service between offer and completion was fantastic. They kept us updated at every development and often chased solicitors before we …
Thank you, Rebecca! We're thrilled to hear about your positive experience and that we could assist in making your move smooth and efficient. Your recommendation means a lot to us!
5/5
GoogleGreat Estate Agent, Great Staff & Great Communication, I will always recommend DC Lane, they are extremely proactive hence the ⭐️⭐️⭐️⭐️⭐️
Hi Alan, Thanks so much for your review, we really appreciate the positice words!!!!
5/5
GoogleDC Lane have been brilliant, absolutely professional, super helpful, friendly, go the extra mile. I needed a short let and they found me one, and got me in there super quick, and now are doing such an amazing job progressing my house purchase. I can see how hard they work at pushing the sale through quickly which of course is what buyer and seller wants. Really appreciate their help, Helen in particular has been just fantastic.
Helen in particular says thank you ;-) .. I'ts been our pleasure to help across all your property needs and look forward to assisting you more!
5/5
GoogleComing from abroad and after a struggle to find a house or apartment DC-Lane made the extra leap to make it happen. The personal approach, extra viewings and professional efficient use of the real …
Hi Stan, great to hear your feedback and we love your play on words!!
5/5
GoogleDC Lane were professional, informative and helpful in our recent purchase. Helen and her team are now our 'go to' estate agency for any future business.
Thank you so much for your kind words, we are here when you need us ;-)
5/5
FacebookI can fully recommend DC Lane. Great Staff Helen is wonderful lady very helpful always smilees. Fast and easy service. Thanks you very much Helen. We enjoy our new house.
Thank you Klaudia best tenants 🤗
5/5
GoogleWhat an outstanding Agent, from start to finish the team have been brilliant, they helped us push through to completion to achieve a speedy turn around. I can't thank you all enough. Looking forward to working with you again in the future.
Hello James Thanks for the review- we always very much appreciate time taken in leaving a comment. we too look forward to wrking with you and do pop in for a coffee if your ever in the neighbourhood. :)
5/5
GoogleQuick, receptive and kind hearted people
5/5
GoogleI can’t thank these guys enough, i was about to give up hope of ever finding a home for me and my Son, they found us a home and the process was faultless….thank you so much to you all
Hi Gareth - it was a pleasure and you have a lovely place too :)
5/5
GoogleWhen I talk about DC Lane , there is only person that comes into my mind. .. Sophie Fears ! She represents DC Lane so well. A very kind , helpful and considerate staff. Words are not enough to express my gratitude in all the help and support she has given me since day 1 of my tenancy. I was very happy within that 2 years of my stay with DC Lane Estate Agent . Well recommended!!
5/5
GoogleI have always wanted to take on the custodianship of a period property and in 2020 the opportunity came my way to buy a beautiful flat in Connaught Avenue Plymouth. DC Lane were the Estate Agents - Helen had even once owned the very flat I …
Hi Rosie. Thanks very much for your review, we really appreciate your feedback. We love the property you bought and we're really thrilled to be able to help you on the lettings side too. Keep in touch and please pop in for a coffee when you are about!
5/5
GoogleWonderful service :) great staff. HELEN is a fabulous gorgeous lady. Helps with everything to sort out. Fully recommended. :) Thanks Helen xx
Hi Klaudia. Thanks very much for reviewing our service, Helen was very pleased with being described as gorgeous - you made her day!
5/5
GoogleDC Lane were the agent of the property we were purchasing, however, without their commitment to the entire chain, this lengthy and challenging move would not have happened. DC Lane took great ownership, had awesome communication, were super approachable and operated with complete care and compassion throughout a lengthy sales process.
Thanks Chynna for taking the time to leave a review. Our approach has always been to be open, honest and direct as we feel this is the best way to get the right result. Thanks again!
2/5
GoogleBad experience as first time buyers. Very unfriendly and pushy.
Hi Imogen We are really sorry you weren't happy with the way we progressed the sale to you … More
1/5
GoogleMy experience renting with DC Lane was not the best. The place i lived in was barely habitable. The landlord offered next to no help or solutions for my problems with the place. Mould, stenches from the bathroom drains and from the toilet …
Hello Samuel. We're very sorry you didn't get on well with the Landlord of your rented property. Before you chose the flat, we did explain to you that we don't manage the maintenance side and that you would need to report problems directly. … More
5/5
GoogleNo fears dealing with Helen and the team. All great staff. Best letting agent in Plymouth. 100% trusted
Thank you Fred, it was a pleasure helping you with your new home and we look forward to keeping in touch!
1/5
GoogleHuge lack of professionalism. During a merger of two companies my application was put to the side even though month in advance and deposit sorted. Now because of them taking too long the owner wants to proceed with another application. …
Hi Charlie we are so sorry that the Landlord asked us to withdraw - whilst we don’t like letting anyone down, we have to carry out the instructions given to us. We hope you find a great place to live.
5/5
GoogleWe have purchased a property recently with DC Lane and have been so pleased with them as an Estate Agent. They were professional, prompt and kept us up to date all the way through the purchase and all the staff at every dealing were friendly and helpful. We would highly recommend DC Lane!
Hello Susan, thank you for being such a lovely purchaser too ... and we hope you have many years of enjoyment from your new home :)
5/5
GoogleMy experience with DC Lane was amazing and I would recommend them to all, if you’re buying, selling or renting. They were so supportive from start to finish and I could not give a higher recommendation- I bought them flowers as a thank you and you won’t regret going with them at all.
Thanks Molly, your review is really appreciated - we enjoyed helping get your purchase over the line and it's even more of a pleasure when the clients are so lovely!
5/5
GoogleI was looking with my girlfiend for a house to move in Plymouth without any luck in any of the estate agencies, we were about to quit when we found DC Lane, luckly they had a property we could see that same day and was exactly what we were …
Hi Enzo, thanks so much for the feedback and review, we were really glad to be able to find you a great place!!!
5/5
GoogleI visited DC Lane to assist me in finding a rental property in Plymouth. They were so professional friendly and helpful. Nothing was to much trouble and when it came to signing the paperwork it was all so seamless and again all very prompt. I would highly recommend this estate agent as they deliver such a fantastic service. Thank you DC Lane
Hi Debra, What a perfect match between you and your new home & thank you for your lovely card and flowers! We hope you and pooch enjoy your new place!
5/5
GoogleAbsolutely impeccable service from start to finish in renting my flat. All the staff were friendly, courteous, knowledgeable, extremely helpful and professional. They helped me to find the perfect property and got me moved in really …
Hi Chris, Lovely words and thanks for the feedback we all appreciate it.
5/5
FacebookService is unbeatable, Amazing property’s..I’m currently in the process of renting an2 bed flat the amount of Communication has been great! Service is excellent I look forward to more great service from these guys quick and efficient..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
