Every review we hold for the Moulton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing!!
Louise and colleagues were amazing at supporting my mortgage getting me joy only the right deal but ensuring that over the coming weeks nothing better was coming up. The service was amazing and I was kept informed through all stages. Highly recommended!
LuLu · 12 September 2024
Agent replied · 28 October 2024
Thank you for your great feedback. Great to hear that Louise and the team could help you secure the right mortgage deal and keep you informed throughout. If you ever need anything in the future, don't hesitate to reach out, we're always here to help.
★★★★★ 5/5
TrustpilotGreat family run estate agency
Great family run estate agency. We used the Duston branch for sale and purchase. The team including Chris & Megan were very supportive and highly professional. Special mention for Becky, nothing was too much trouble, the best chaser/administrator in the business. Thanks team!
David · 17 August 2023
★★★★★ 5/5
GoogleIf you are looking for estate agents to sell your home look no further, come straight to here, you will not be disappointed. We can not thank the team at Jackson Grundy for all there professional services with selling of the house. This sale was not like any normal house sale, and it came with a lot of problems, but the team here, dealt with everything and keep us update on progress and any other problems that araised. I would recommend these estate agents to any one who is going to sell there home. The service they offer is above and beyond anything we could have hope for. The staff are amazing, they explained everything in great detail and offer a professional service from start to finish. I wish I could give them more than 5 stars as they are better than that.
Thank you to all staff at this branch and we will see you again when we move againPositiveResponsiveness, Quality, Professionalism, Value
Rosettes · 25 August 2020
Agent replied · 24 August 2024
Thank you for leaving such a wonderful review of your experience, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
Trustpilot5* to the Moulton branch
In August 2024, I instructed Jackson Grundy to list my property - The team were great at getting viewings booked in and we had sold within a month.
Nathan · 22 January 2025
Agent replied · 31 May 2026
Thank you for your kind words. We're so glad Olivia, Lauren, and Georgina could support you through the process, especially with the challenges of selling an older property. It's great to hear Georgina's efforts helped keep everything on track. We truly appreciate your trust in Jackson Grundy and look forward to helping you again in the future!
★★★★★ 5/5
GoogleGreat and Easy process from start to finish..... Becky and her team are excellent and nothing is too much trouble.... all needs sorted.... would highly recommendPositiveProfessionalism
Max · 25 August 2021
Agent replied · 24 August 2024
Thank you so much for leaving such a positive review and rating of your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotWhat a great professional service
What a great professional service. The whole team were brilliant, Becky was relentless at keeping all the solicitors moving which is so important to get everything done. Thanks also to Chris and Megan who were great throughout the process.
Andrew · 18 August 2023
★★★★★ 5/5
TrustpilotGreat communication
The Jackson Grundy team went above and beyond during my house sale. Communication was second to none and constantly kept me informed at all stages of the process even during a very tricky sale at times. An extremely knowledgeable and helpful team!
Mr · 17 May 2024
Agent replied · 28 October 2024
Thank you for your kind words. We're thrilled to hear that the team went above and beyond and kept you well-informed throughout the process. Your feedback means a lot to us. If you need any further assistance, we're always here to help.
★★★★★ 5/5
GoogleGeorgina and the team have been nothing but helpful & informative during my searches. Would highly recommend.
Jake · 25 August 2022
Agent replied · 24 August 2024
Thank you Jake for leaving such positive comments in relation to your experience with Georgina and the Moulton team, it's very much appreciated. Best regards, Nick - Jackson Grundy
★★★★★ 1/5
GoogleJust phoned the moulton branch and a ladie called jackie answered the phone. I discussed about a current property thats for sale. For us its a very exciting time to be buying our forever home! However, The phone call was so poorly handeld & so unprofessional. We are So completely put off by this branch because of that short phone call with Jackie! Rude.
Jason · 25 August 2022
Agent replied · 24 August 2024
Hello Jason. I am sincerely very sorry that you have been left with this impression of Jackson Grundy. I realise this is not of much consolation to you now, but this is absolutely not the norm from our staff and we will be investigating the circumstances with the staff member involved. I of course understand that you may be reluctant to deal with us in future because of your experience, however should you wish then I would be very happy to pass your details on to another member of staff, either at that branch or at one of our alternative branches. Should you wish to do this then please email me at headoffice@jacksongrundy.co.uk or call on 01604 753044 and ask for Nick, and I will arrange it for you. Again, please accept our apologies for your poor experience. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotThe team at Jackson Grundy Duston…
The team at Jackson Grundy Duston (Particularly Becky) went above and beyond to look after us and the process as a whole, with the selling of our property.I could not be happier with the service and expertise
Neil · 11 July 2023
★★★★★ 5/5
TrustpilotCan't fault them in Duston
Can't fault them in Duston. A really problematic chain, non caused by JG. Never gave up chasing and patiently getting things sorted as much as they could.
Terry · 20 November 2024
Agent replied · 31 May 2026
Thank you so much for your kind words and patience throughout the process! Becky and the team in Duston will be thrilled to hear your feedback. Wishing you all the best in your new home! 😊
★★★★★ 5/5
TrustpilotExcellent service Becky so helpful
Consumer · 15 August 2025
Agent replied · 24 December 2025
Thank you so much for your kind words!
★★★★★ 5/5
TrustpilotBecky has been brilliant throughout all…
Becky has been brilliant throughout all of this, considering it was our first house purchase together for me & Ellie she made us feel confident that she was doing everything she could for us!
Harry · 26 July 2023
★★★★★ 5/5
TrustpilotHouse sale
Recently sold our house through Jackson Grundy Wellingborough rd Northampton. All the staff were really helpful and kept us up to date with developments as they occurred.this helped to keep the whole process running as smoothly as possible and stress free.
Paul · 9 February 2024
Agent replied · 28 October 2024
Thank you for your feedback! We’re glad to hear that our team kept you informed and made the process smooth and stress-free. If you need any further assistance, we’re here to help. Thanks again for choosing us!
★★★★★ 5/5
TrustpilotHelpful all round but especially Becky!
Becky was so helpful and supportive when buying our first home! She was always chasing solicitors and speaking to people on our behalf and always kept us in the loop with great communication.
Ellie · 25 July 2023
★★★★★ 5/5
TrustpilotViewed and bought my current property…
Viewed and bought my current property through Jackson Grundy. The whole process was smooth and seamless. Sign posting every single way of the process made me feel at easy and knew exactly where things stand. The icing on the cake was when the sellers solicitors couriered my contract agreement out to me waited for me to sign it and took it back making the exchange of contract super fast and completion done and dusted within the time frame
Tony · 14 June 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, continuous communication throughout the sales process.
Ian · 14 April 2025
Agent replied · 31 May 2026
Thank you so much for your kind words. We're really pleased to hear you were happy with the service and communication throughout your sale. It was a pleasure to assist you, and we wish you all the best in your new chapter.
★★★★★ 1/5
TrustpilotAwful experience - do not use
Rental side of estate agents are awful. We had a bad experience. Tried to get us on everything when we moved out, even though we left house cleaner than we got it. Unhelpful, unfriendly staff. Also left paying for rent for a house with multiple leaks and water was turned off to prevent damage so we couldn’t move back in! And landlord and estate agents couldn’t care less, never got fixed. Also got stung on garden charges as I’ve seen others have, they took photos of weeds under hedges zoomed in!!! Never use them for rentals however the team for sales are great!
Rosie · 8 March 2023
★★★★★ 5/5
GoogleFantastic service throughout. Ricky sold our house almost immediately and offered tremendous support with every step of the process following as well. The other staff we interacted with we're also fantastic and very friendly throughout too. Would definitely recommend.
Jordan · 29 October 2023
Agent replied · 24 August 2024
Thank you so much for your kind words and positive rating Jordan, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
TrustpilotThe Duston Branch
The Duston team were excellent from start to finish. They worked extremely hard and after I accepted an offer on my property, Becky then proceeded to work on the next stage of the sale. She provided guidance, support & recommendations. Nothing was too much trouble for her. The effort she gave until exchange/completion was brilliant. Would highly recommend them time & time again. The Duston team were professional in every way, literally cannot fault them.
Lisa · 19 June 2023
★★★★★ 5/5
TrustpilotGood experience when buying a house.
Jacek · 13 April 2025
Agent replied · 31 May 2026
Thank you for your kind words! We're so pleased to hear you had a good experience buying your home, and that Becky and Chris were able to help make it a smooth process. We really appreciate the recommendation, wishing you lots of happiness in your new home!
★★★★★ 5/5
Trustpilothighly recommended
Louise from Jackson Grundy Financial services was fantastic and really helped us with our mortgage and insurance needs. Highly recommended
Duncan · 13 September 2024
Agent replied · 28 October 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that Louise was able to help. If you need anything else in the future, don't hesitate to reach out!
★★★★★ 5/5
TrustpilotExtremely professional
Extremely professional, they have your best interests at heart .Kiefer was fantastic and so professional. We would highly recommend Jackson and Grundy .
Samantha · 14 July 2023
★★★★★ 5/5
GoogleGeorgina and Olivia are both so lovely, friendly and professional. They go above and beyond. I couldn't recommend the team highly enough.
Risse · 29 June 2024
Agent replied · 24 August 2024
Thank you so much for your wonderful review Risse. We're pleased to hear that the team went above and beyond. If you ever need anything in the future, please don't hesitate to reach out. Best wishes from all of us at Jackson Grundy. Kind regards, Alex
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