Trusted Agent profile
★★★★★
165 reviews across 2 platforms
2 West Street, Moulton NN3 7SB
Jackson Grundy Estate Agents's Moulton office at 2 West Street is rated 4.5 out of 5 across 165 reviews on two platforms, including 45 Google reviews rated 4.7. The 120 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Moulton office, from every platform, shown as written. First names only.
1/5
TrustpilotNever knew some companies could be so nasty
This company, especially the Daventry branch will try to hoodwink you out of your deposit and try to charge you for extras when you leave a property. That happened to us, a lot of unnecessary and needless nastiness after renting a property for 3 years. They know some people are in a desperate situation and will feed off that.
1/5
GoogleLost us our house on exchange day by failing to chase and relay crucial information! Little communication through out.
I'm very sorry you have had a negative experience with this Branch. We will look in to the circumstances and look to learn from any mistakes which may have been made in this case. In this instance, though, I recognise this does not help your own situation and I apologise for any stress and inconvenience you have experienced as a result. Best regards, Nick - Jackson Grundy
5/5
TrustpilotGreat estate agent!
I dealt with Jackson Grundy on the purchase of my new property. They have always been very efficient, easy to contact and very helpful. In particular, Becky who worked really hard to ensure the purchase went through smoothly. I would highly recommend!
5/5
TrustpilotBought a property with…
Bought a property with Northampton/Duston office, James S and JG were awesome
5/5
TrustpilotDuston Jackson Grundy estate agents
I can't praise Duston Jackson Grundy estate agents enough. They have gone the extra mile to get this sale through. Working nonstop. They have been unfailingly cheerful and positive. Absolutely excellent service.
5/5
TrustpilotHouse move
Great service through the whole process, always kept in touch, giving you peace of mind everything was going well. Would definitely recommend
5/5
GoogleVery good service, would highly recommend. Prompt and attentive.
Thank you very much for taking the time to leave such positive feedback Terry, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotGreat service!
Becky and Megan have both been so helpful- even after completion they’ve been quick to respond to my emails. Definitely recommend as a first time buyer.
1/5
TrustpilotBad agency
Bad agency, always when I saw new property online for rent they said it’s already taken, but it’s still on rightmove or zoopla
5/5
TrustpilotOutstanding service from the Weston…
Outstanding service from the Weston Favell office.Tom really does have the patience of a saint....whereas I don't suffer fools gladly which is why I left the solicitor up to him. Thank you for all your time and patience, it was worth every penny
5/5
TrustpilotA class apart!
Richard P & Teresa at the JG Daventry branch are a class apart. They went the extra mile to help us get to completion day, and have been nothing but brilliant to deal with our purchase. Thanks guys, you are amazing!
1/5
TrustpilotJackson Grundy is a horrible estate…
Jackson Grundy is a horrible estate agent - Katy Clayton and does not know how to talk to clients, just for their commission they will miss communicating - please don't use them at all they are worthless - time waster
1/5
Trustpilot1 of the worst estate agents in…
1 of the worst estate agents in Northampton...I would not give them even a single star...Bunch of jokers & they say a lot of lies.
5/5
TrustpilotThank you to the letting team
Thank you to the letting team. My enquiry reference renting was dealt with in a most professional and friendly manner by the lady i spoke to.I would highly recommend this company to anyone wishing to rent.
5/5
GoogleI received excellent service from the team. I took on board their thoughts and feedback from the viewings, made some changes and it resulted in an immediate sale. I am so pleased. I would use them again.
5/5
TrustpilotVery professional
Very professional, efficient and helpful through the whole purchasing process.
5/5
TrustpilotI had a very pleasant experience with
I had a very pleasant experience with this estate agent when buying my first home. Very happy with the service provided.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Thank you for your kind rating of your experience Andrew, it is much appreciated. Best regards, Nick - Jackson Grundy
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you very much for leaving such a positive rating of your experience. Best regards, Nick - Jackson Grundy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Grundy Estate Agents's Moulton office has 165 reviews across two platforms: 45 on Google, 120 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jackson Grundy Estate Agents is rated 4.5 out of 5 across all 165 reviews, and 4.7 out of 5 on Google from 45 reviews, checked 9 October 2026.
Jackson Grundy Estate Agents, 2 West Street, Moulton NN3 7SB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.