Every review we hold for the Moseley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNot only professional but a really nice team. I felt that they valued my investment and it was not just a straight forward business relationship but they really seemed to care. I worked with Sarah but all the tream seem extremely on the ball and very nice people; thank you !
Michael · 7 June 2020
Agent replied · 7 June 2023
Dear Michael thank you so much for your lovely review and we wish you all the very best
★★★★★ 5/5
GoogleRice Chamberlains did a fantastic job for me and my wife on our sale. On the first visit they came well-prepared with information about comparable properties. They obviously had a lot of market knowledge. Their photographs and commentary were superb, such that we had 21 visits and 13 offers within 5 days the house being first advertised. They then guided us on the best way to proceed. Their service up to exchange of contracts was committed and proactive. We were able to achieve a sale price that was well above our expectations. I would strongly recommend them.
Ian · 14 April 2023
Agent replied · 7 June 2023
Thank you so much Ian. That’s very kind. We wish all the very best
★★★★★ 5/5
GoogleCould not recommend this team enough. We were looking for almost two years to try and find the right place and eventually bought one going through Rice Chamberlain’s. Molly and Ashley in particular were always very helpful and approachable and kept great communication throughout the process. This was our first house purchase and we felt very well guided and well looked after by both.
Alisha · 14 April 2024
Agent replied · 7 June 2023
Thank you so much Alisha this is so kind of you . All the very best in your new home
★★★★★ 5/5
GoogleI have worked with Ashley & Sarah at Chamberlains closely in the last 2 years. They have successfully sold three properties for me in the Moseley area. I would highly recommend them as I have always found them to be both professional and attentive at the same time. Andy
Andy · 7 June 2020
Agent replied · 7 June 2023
Thank you Andy that means a great deal. All the very best
★★★★★ 5/5
GoogleI have bought and sold the same property during this year through Rice Chamberlains. On both transactions, Ash and Sarah were very proactive and really helped push through the conveyancing process, unblocking any delays. Very genuine people and an impressive company ethos which sets them apart. Would certainly recommend.
Mark · 7 June 2020
Agent replied · 7 June 2023
Thanks so much Mark we very much appreciate you taking the time to write such a lovely review
★★★★★ 1/5
GoogleExcellent service. They do two things which are especially good in customer service: they listen to the customer and the service they give is consistent across the team.
Update October 2021: the contract says they will email a statement each month but one month I have had to ask for it. I have also had to ask for detail on the statement of works that have been done and costs. this is a very basic thing which spoils an otherwise good experience.
Further update: I complained after a member of staff rang me up on a number claiming to be from a football club and they apologised.
Hence the drop in stars.PositiveProfessionalism
John · 23 November 2022
Agent replied · 22 November 2024
Thank you so much John we really appreciate your very kind review
★★★★★ 5/5
GoogleSarah and Ash were instrumental in pushing my sale and purchase along (when no one else seemed able to) despite not being the estate agent responsible for my sale. They had contacts up and down the chain which helped with a particularly difficult and lengthy sale.
James · 7 June 2020
Agent replied · 7 June 2023
Hi James - thanks so much for taking the time to write your lovely review, we really appreciate it and we're glad we could help :-)
★★★★★ 5/5
GoogleNo fuss support and easy to deal with. Thanks Ashley and Molly
Tim · 14 April 2024
Agent replied · 2 October 2023
Thanks so much Tim
★★★★★ 5/5
GoogleI've used Rice Chamberlains twice, one to buy a property and one to sell a property. Both times I experienced excellent service and friendly staff. I felt in safe hands. One transaction was a little more challenging than the other, but staff tried hard to resolve those challenges and both transactions went through smoothly in the end. Would highly recommend.
Luke · 14 April 2024
Agent replied · 27 November 2023
Hi Luke! Thanks so much for your lovely review! We really appreciate it
★★★★★ 5/5
GoogleMolly and the team were excellent in helping me find my home. Nothing was too much trouble. Thanks so much Molly for all of your help!
Holly · 14 April 2023
Agent replied · 7 June 2023
Thanks so much Holly!
★★★★★ 5/5
GoogleWe highly recommend Rice Chamberlains as the top estate agent in Mosley. They are honest, professional, hard working and put in the extra effort to work with buyers and sellers to a get sales completed.
Wleed · 14 April 2025
Agent replied · 9 December 2024
Thanks so much Wleed! That's very kind of you
★★★★★ 5/5
GoogleI chose Rice Chamberlains because when Sarah came to view the property, she showed a genuine interest, and the video she produced for the sales website was excellent. I was given a manual, which provided a very useful, step by step, guide for vendors. I was informed every time a purchaser was due to visit, to confirm that it was convenient. Towards the end of the sale, Molly negotiated the completion date, and several other matters, directly with the purchaser and helped me dispose of some large unwanted items. I would definitely use them again, and my nephew has already done so. He was also very satisfied with the service he received from AshleyPositiveResponsiveness, Quality, Professionalism, Value
Tony · 27 August 2022
Agent replied · 7 June 2023
Thank you so much Tony. That’s very kind of you. All the very best
★★★★★ 5/5
GoogleAshley and the rest of the team at Rice Chamberlains were absolutely incredible. We purchased a house through them recently and, as first time buyers, we constantly felt that we had somebody fighting in our corner to help push things along when they got clogged up in a solicitor's office. We probably spoke to the entire team at some point during the purchase and everybody was friendly, professional and so so helpful. They're not just a credit to the industry, but to the Moseley area as well!PositiveResponsiveness, Quality, Professionalism
Paul · 27 August 2022
Agent replied · 7 June 2023
Hi Paul. That’s very kind of you and we’re delighted you’ve been happy with everything. Thank you so much again and all the best in your new home
★★★★★ 5/5
GoogleWe bought our home through Rice Chamberlain, Moseley. They were, by far, the best estate agency in the area. The buying process is and was stressful but RC made it significantly more pleasant for us. From the outset, they were honest and very professional. Communication was excellent, which is key. They clearly worked hard for their client (the seller) in attaining the best outcome, but at the same time I felt they were very reasonable and fair to us, the buyers; that’s a very difficult balance to achieve. Ashley, the manager, dealt with the sale and was brilliant throughout (trustworthy, responsive, kind, personable etc) - seriously, a top bloke. When the time comes to sell our house, we’ll definitely be going back to RC Moseley; don’t waste your time going anywhere else.PositiveResponsiveness, Professionalism
LJ · 27 August 2022
Agent replied · 7 June 2023
Thank you so much Lina. That is very kind of you. We wish you all the very best in your new home
★★★★★ 5/5
GoogleHelpful & supportive from start to finish. Rice Chamberlains were recommended to me by a neighbour who had used them previously and their service did not disappoint. Customer Service is EXCELLENT. Selling a house can be difficult, so to have my expectations set, and met was more than I could ask for. Nothing was too much trouble, someone was always available to speak to and always came back to me when I needed them to. Can't recommend them enough. Special shout to Sarah & Molly who are fantastic at what they do.PositiveResponsiveness, Professionalism
Jenny · 27 August 2022
Agent replied · 7 June 2023
Thanks so much Jenny. That’s very kind of you. All the very best
★★★★★ 5/5
GoogleI would not hesitate what so ever in recommending Rice Chamberlains to anyone. Ashley and Sarah have both been nothing but helpful to me. They have both helped me in selling my property, it was a long and hard road but especially with the help from Ashley we got there in the end. I would always get constant updates from Ashley and his team, they have been chasing every day for me. I can't thank them enough, but thank you very much for all your hard efforts in getting this sale closed.
Mistry · 8 June 2017
★★★★★ 5/5
GoogleThe whole team at Rice Chamberlains in Moseley have been brilliant throughout the sale of our house. Ashley and Sarah explained the process and costs before taking photos and a video to help market the property. The software they used to give a 3D tour of the house was amazing and its a shame other agents don’t do this as it gives a very good impression of the property.
The viewings were conducted in a professional manner by Chad, Ashley and Sarah and the prompt, detailed feedback of potential purchasers was especially welcome. We were then able to make an informed decision as to which purchaser was the best to proceed with.
The friendly team were always on hand to answer any queries. They all had up to date knowledge of where we were in the process so you never felt you had to wait for a specific person to respond to a query.
As the link between buyer and seller’s solicitors Rice Chamberlains do an excellent job of keeping everyone informed of progress. Molly had a knack of getting the information when we struggled.
In summary we would thoroughly recommend the Moseley branch of Rice Chamberlains for a professional, friendly and efficient service.
Carolyn · 7 June 2022
Agent replied · 7 June 2023
Hi Carolyn. Thank you so much for your wonderful review. That’s very kind of you and we very much appreciate it. All the very best for the future.
★★★★★ 5/5
GoogleMy partner and I purchased our first home through RC. Molly and the team were excellent throughout the whole process. Highly recommended.
Shane · 8 May 2023
Agent replied · 7 June 2023
Thank you so much Shane. That’s very kind of you
★★★★★ 5/5
GoogleWe purchased a property through Rice Chamberlains and the service we received from the Moseley branch was excellent. In particular, Ashley Lowe went out of his way to keep the move on track even when the sale got complicated and difficult.
Amy · 7 June 2020
Agent replied · 7 June 2023
Thank you so much Amy :-) We wish you all the very best
★★★★★ 5/5
GoogleGreat estate agent, always helpful and very easy to work with. Have made the process of buying my first home very smooth!
Natasha · 14 April 2023
Agent replied · 7 June 2023
Thanks so much Natasha 😊 …
★★★★★ 5/5
GoogleGenuinely friendly and helpful service from start to finish. We sold our property thanks to Ash and the team. Much more proactive than agents we have used before and helped clear delays in the conveyancing process. They know the Moseley market well too!
Harry · 8 June 2019
Agent replied · 7 June 2023
Hi Harry - Thanks so much for your lovely review and we are so pleased you were happy with the service, we wish you all the very best for the future! :-)
★★★★★ 4/5
GoogleTara ha a great customer service attitude, she goes the extra mile and takes the time to listen to what you are looking for in an individualised manner to make the appropriate offers to you. She listens well and give you a personalised service. With an understanding how stressful is to find a flat, Tara will make contact and address you in emails in a way that makes the experience of finding a home a more relaxed experience
Patti · 7 June 2022
Agent replied · 7 June 2023
Hi Patti. Thanks so much what a lovely review, thank you 😊 …
★★★★★ 5/5
GoogleRice Chamberlain’s were absolutely amazing from start to finish. My house move was particularly stressful but they did their upright best to chase every layer of chain to keep things moving as smoothly as possible. They were excellent communication via phone and email, making me feel more at ease with regular updates. Highly recommend.
WANDERWORLDLUST · 14 April 2024
Agent replied · 2 October 2023
Thank you so much!
★★★★★ 5/5
GoogleI would highly recommend Rice Chamberlain! Very efficient and extremely friendly staff who were always quick to respond. We were purchasing a flat that they were selling and they were so helpful and did everything possible to move the sale on. If you’re looking for an estate agent, don’t hesitate to choose them!
Anna · 14 April 2024
Agent replied · 7 June 2023
Hi Anna - thank you so much. That’s incredibly kind
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