Every review we hold for the Moseley office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleRice Chamberlains are really highly regarded and after working with them I can see why! I worked with Luke, Molly, Shakira and Ashley at the Moseley Office - but James at the Bournvillle office also made valuable input too. They all really care, are incredibly professional but nice and it makes a huge difference. After a bad experience with another estate agent I wasted months (you really need the experience and passion these guys have ) so if you're buying, selling or renting I really recommend them.
Natalie Β· 12 April 2026
Agent replied Β· 14 April 2026
Thanks so much Natalie. That means the world to us π β¦
β
β
β
β
β
5/5
GoogleIf youβre searching for a great team to guide you through your home purchase, look no further than Rice Chamberlains.
Shakira and Claire were absolutely fantastic all the way! As a first-time buyer, I really appreciated how they kept me updated at every stage, and no query was ever too much.
Their commitment to care and professionalism has truly transformed my experience.
I will happily return for any future moves! π
Farhaan Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you so much Farhaan thatβs incredibly kind of you and we hope you love your new home! π β¦
β
β
β
β
β
5/5
GoogleThe whole team at Rice Chamberlain exceeded our expectations throughout the entire process. We could not have asked for better support!
The pictures, 360Β° virtual tour and marketing really made our house stand out in the market. Viewings were completed swiftly resulting in many sensible offers.
Most importantly, the Rice Chamberlains team kept us 100% informed throughout the process and played a critical role in ensuring a successful completion (even when the sale process got a little sticky!)
Hats off to Rice Chamberlains.
Sam Β· 14 July 2025
Agent replied Β· 14 April 2026
Thanks so much Sam ππ β¦
β
β
β
β
β
5/5
GoogleWe have recently sold our house with Rice Chamberlains Moseley and they have been brilliant. Ashley and his team are incredible and we have had first class service throughout. Molly came to our house to talk everything through and put us at ease right away. Shakira's photos of our home made it look better than I could have imagined. The contact from the office with constant updates has been brilliant, we have also spoken with Luke who was lovely and every team member knew our house and were able to update us. Molly managed to sell our house within 5 days which is a credit to all of the hard work she has put in. Thank you to the whole team, you've made selling our house an enjoyable experience!
Holly Β· 15 May 2025
Agent replied Β· 19 June 2025
Hi Holly - thank you so much this is such a lovely thing to hear, we really appreciate it - itβs been an absolute pleasure
β
β
β
β
β
5/5
GoogleWe sold our house with Rice Chamberlains and they were first class from start to finish. Ash came to take our pictures, he retook a few of the shots to make sure they were perfect. Shakira conducted our viewings, she was brilliant, a great communicator and real friendly. Molly was the same and what I liked about them especially was that if one of them wasn't available to respond to an email, one of the others would to make sure you got a timely response. They were all very personable and I'd definitely use them again.
Fahd Β· 14 April 2025
Agent replied Β· 14 April 2026
What a lovely review, thank you Fahd and thank you for entrusting us ππ»π β¦
β
β
β
β
β
5/5
GoogleRecently I sold my flat through the Rice Chamberlain. The whole Moseley team did a fantastic work. Big thanks to Molly, Shakira and Ashley for their help, support and professionalism throughout the process. These guys were always available via email or phone, made me feel at ease and well looked after. When selling process challenged us, thanks to their skills and hard work (often behind the scene), I had a very positive and smooth experience. I can easily recommend Rice Chamberlain Moseley services to anybody who is looking to sell their property. They are trust worthy and lovely to deal with people.
Thank you Molly, Shakira and Ashley for being such kind and caring people ππ»β€οΈ
Ewabml Β· 14 April 2025
Agent replied Β· 14 April 2026
Thank you so much ππ β¦
β
β
β
β
β
5/5
GoogleReally pleased we instructed the Moseley team at Rice Chamberlain to sell our house - excellent service from start to finish. The team generated lots of interest from day 1 and the house was under offer above the asking price within a few days. Ash gave great advice at the start of the process on valuation and pricing, and special thanks to Shakira who expertly managed negotiations from offer to completion. We would recommend Rice Chamberlain to anyone looking for an agent to sell their home - they do a top job π
Gareth Β· 14 April 2025
Agent replied Β· 14 April 2026
Thanks so much Gareth ππ β¦
β
β
β
β
β
5/5
GoogleRice Chamberlainβs did a great job with selling our property. Selling a flat (lease) can be particularly tricky but they persevered with the chain, liaising with all interested parties. Particular shout out to Shakira. She has the patience of a saint and never gives up.
Angela Β· 14 January 2026
Agent replied Β· 14 April 2026
Thank you so much for your lovely review Angela. We do appreciate it and we wish you all the very best for the future
β
β
β
β
β
5/5
GoogleExcellent service. Very on top of their work! Many thanks to Luke especially as heβs been exceptional from the very start of my house purchasing process. Also huge thanks to Molly for finalising things for us π β¦
A Β· 14 January 2026
Agent replied Β· 14 April 2026
Thanks so much! All the very best for the future and we hope you love your new home π β¦
β
β
β
β
β
5/5
GoogleRice Chamberlain were brilliant from start to finish. Molly, Ash and Shakira (from the Moseley branch) were extremely professional and approachable at all times. They returned our calls and responded to our e-mails in a very timely manner, and were always on hand to provide advice where necessary. We had a negative experience with a different chain prior to this, so it was relief to us when it became apparent that RC the complete opposite! If we ever move again, we will go through RC without a shadow of a doubt, and we will also recommend to friends and family.
Sophie Β· 14 April 2024
Agent replied Β· 26 August 2024
Thank you so much Sophie. Thatβs very kind. We wish you all the very best π π β¦
β
β
β
β
β
5/5
GoogleIf I could leave more stars then I would. What can I say? From start to finish, every single dealing I have had with the lovely staff at Rice Chamberlains has been a pleasure. Ash, Molly, Luke, Shakira and everybody else, you are all absolute assets to this company. You are all total professionals and even when we had so many frustrations dealing with the buyers solicitor, your communication and tenacity to get the sale over the line never faltered. From the wonderful photos and information you gathered when the flat first hit the market, to the communication throughout and your persistence to get to completion, you have all been a delight to deal with. I would wholeheartedly recommend anyone to choose this wonderful company with genuinely caring staff if ever looking to sell their home and I would use them again in a heartbeat. Thank you all, so so very much. Beth.
Beth Β· 14 December 2025
Agent replied Β· 14 April 2026
Oh Beth thank you so much for the most wonderful review- it means the absolute world to us. Itβs been an absolute pleasure and we wish all the very best and a very happy Christmas
β
β
β
β
β
5/5
GoogleGreat Service!, We recently sold our home through Rice Chamberlain Moseley, and Ashley and his team were helpful and professional throughout the process. They were always prompt in their responses, making the experience smooth and straightforward. A special shout-out to Shakira & Molly for consistently going above and beyond. Overall, a very positive experience!
Charlene Β· 14 April 2025
Agent replied Β· 14 April 2026
Thank you so much Charlene πππ β¦
β
β
β
β
β
4/5
GoogleAsh and the team worked hard over a year to sell our house (twice - first time fell through). They provide a friendly, personable, helpful and trustworthy service.
Ali Β· 14 January 2026
Agent replied Β· 14 April 2026
Thank you Ali
β
β
β
β
β
5/5
GoogleWe had a great experience selling our home through Rice Chamberlains Moseley Branch. Molly, Ashley and Shakira were provided good advice and most importantly provided excellent communication throughout our selling process. They had a great manner. We never felt like we were being pressured into making any decisions. Zero complaints. Would happily recommend.
Sam Β· 14 April 2025
Agent replied Β· 23 October 2024
Thanks so much Sam!
β
β
β
β
β
5/5
GoogleRice Chamberlain were easily the best option for us when we were looking for potential agents, and have always been professional, friendly, positive and attentive. Thanks in particular to Ashley, Molly and the rest of the team in Moseley branch - you represent what estate agents should be all about.
Fiona Β· 14 April 2025
Agent replied Β· 14 April 2026
Thank you so much Fiona, that means a great deal and thank you for taking the time to write such a lovely, kind review :-)
β
β
β
β
β
5/5
GoogleWe sold our house in Kings Heath with Rice Chamberlains LLP (Moseley) in Spring 2023. The team were helpful and responsive throughout the selling process, guiding us through an unusual transaction in a difficult selling market. Particular thanks to Molly, Ashley, and Sarah for staying on top of the transaction, including regular chasing of the buyer and their solicitors. I would certainly recommend their services to anyone selling in the Moseley/Kings Heath area.
Ed Β· 14 April 2024
Agent replied Β· 23 June 2023
Hi Ed! Thanks so much thatβs incredibly kind of you. We wish all the very best
β
β
β
β
β
5/5
GoogleThe nicest estate agents youβll ever meet. A lot of estate agents get stock for being soulless and money grabbing: these guys are truly the opposite and epitomise what Moseley is all about. Community people who truly care. Thank you to Ashley, Molly and everyone else. Cannot recommend enough.
Ollie Β· 14 April 2025
Agent replied Β· 23 October 2024
Thank you so much Ollie thatβs a wonderful review. We appreciate it so much
β
β
β
β
β
2/5
GoogleIt's hard enough when making a decision to sell your house and choosing the right agent to sell for you. We had some mixed experiences with Rice Chamberlain however we thought better the Devil you know! We arranged a valuation with the receptionist however the valuer failed to show. I called to see what the holdup was with the agreed appointment. The receptionist thought we were going into the Moseley office, she apologised! however not a good start. Why would we organise a valuation of the house and not expect the agent to come and view the house? Since the agent was last at the property, over a decade earlier, we have spent over Β£30,000 on home improvements, re-designing the whole space downstairs. My partner decided to pop in to the Moseley office, after a chat, the valuer is now coming over today. The valuer was great, friendly and helpful which has put some faith back into the process. I would still like to share that on one occasion, whilst renting the property, the existing tenants left the back garden and front drive in a terrible state. I complained to one of the Directors of Rice Chamberlains who promised that he would cover the cost of work required to get the front drive and back garden back up to presentable standards and for us to agree to release the landlords holding deposit, our lack of landlord experience meant we followed this advice, however the Director failed to honour his promised obligation (which was also confirmed with an email) and reimburse us for the work done! Let this be a warning to you! sellers and buyers beware this agency is not all itβs cracked up to be and does not help Estate Agents reputation. I stand by every word written here.
Robert Β· 14 August 2025
Agent replied Β· 14 April 2026
Dear Robert. Thank you for making your feelings known and I am sorry for what has happened today, it is hard to fathom why in truth, I can only assume there has been a big miss-understanding. We actually do have a lot of clients come into the office to discuss marketing if the property has been known to us for a long period of time. I would like to go back to the last point. Re the garden - we spoke initially some 5-6 years ago that when you let the house you wanted the garden returned back to how it was left, if I remember correctly it was lovely. We did say that as you're now renting the house be prepared that there will be some issues that the garden may not remain exactly the same. The issue we had with the cost covering (which we did do on the second tenancy) was that you came back to us after the third set of tenants had left. My honest opinion is if you're going to be a landlord then you have to expect there are going to be some costs to incur over a period of time. We even submitted a claim to the Deposit Protection Scheme on your request against the tenants deposit regards the garden which was awarded in favor on the tenant as they (DPS) felt the garden was not as bad as described. I would have thought it was quite clear the initial offer of garden upkeep was with the first tenants only, but not to pay for it 3,4 or even 5 years down the line. I just felt that was taking advantage of a goodwill gesture made initially. After all I did think you were only going to rent the property for one tenancy and then move back, hence the offer to make you feel more comfortable, we appreciate things change. Anyway I am sorry you feel the way you do, nobody wants anyone to have that impression or feeling but obviously we have slightly different point of view on how things panned out. We wish you all the best with your sale and in the future.
β
β
β
β
β
5/5
GoogleAshley, Molly and Sarah at Rice Chamberlain Moseley were fantastic throughout the sale of our house. Ashley usually answered calls and if not available, he always called me back quickly - he was friendly, professional and knowledgeable, and constantly kept the sale process moving along smoothly from his first visit to see the house through to completion. We are so glad we chose Rice Chamberlain, the service could not have been better and Ashley helped us through what is a really stressful process with his calm and efficient approach. Thank you for such a quick and smooth sale!
Julia Β· 14 April 2023
Agent replied Β· 7 June 2023
Thank you so much Julia. Thatβs incredibly kind. We really appreciate it π β¦
β
β
β
β
β
5/5
GoogleI can't recommend the team at Rice Chamberlains enough! Molly and the team were incredibly helpful, knowledgeable and communicative throughout my purchase journey. As a first time buyer, I found it hard to navigate the market and process but Molly was always at the end of a phone or an email to assist and reassure me. She did an excellent job seeing the purchase through to completion and kept me updated every step of the way. The team were all so friendly and provided a really personal service from start to end. Thank you to Rice Chamberlains for getting me into my first home, I am so grateful for all your help!
Katie Β· 14 April 2023
Agent replied Β· 7 June 2023
Thank you so much Katie thatβs incredibly kind of you. Hope all goes well in your new home
β
β
β
β
β
5/5
GoogleI can fully recommend he Moseley office of Rice Chamberlains, especially Ashley and Molly, who handled a recent property sale for me. When I first met Ashley I immediately felt that he was the best of the various agents I had spoken with, he was well prepared for our initial meeting, was very enthusiastic and explained how they would approach the sale. Once we went to market they handled all the viewings and bids very well and provided good advice on the merits of each bid we received. Having chosen the buyers we wanted to proceed with they handled the rest of the sale very well, particularly towards the end when we had some challenges to overcome further down the chain. All in all, they provided a great service and were always very pleasant to deal with both in person and over the telephone.
Robert Β· 14 April 2023
Agent replied Β· 7 June 2023
Thank you so much Robert. Very kind of you and we wish you all the very best
β
β
β
β
β
5/5
GoogleThe Rice Chamberlains team were brilliant all the way through, helped make the moving process as stress free as possible. Thank you Shakira, Ashley and Molly! Would recommend RC to anyone moving in the south Birmingham area.
Jess Β· 14 April 2025
Agent replied Β· 14 April 2026
Thanks so much Jess πππ β¦
β
β
β
β
β
5/5
GoogleExceptional service from start to finish from all of the team at Moseley RC. Ashley, Molly, Shakira & Luke are an example of true personable customer service and were always on hand given any query. They made our house buying process feel as seamless as could be. If you are looking for an estate agent who truly care, go no further! By far the best we have ever dealt with!
Amar Β· 14 September 2025
Agent replied Β· 14 April 2026
Thanks so much Amar β€οΈ
β
β
β
β
β
5/5
GoogleWe had an excellent experience with the services of Rice Chamberlains Moseley. Molly, Ashley and Shakira were very helpful and responsive. They sold our property very quickly and gave good advice on buying a new one. We were really pleased and impressed with the caring and professional service we received. We would highly recommend this exceptional team to anyone.
Marisol Β· 14 April 2024
Agent replied Β· 26 August 2024
Thanks so much Marisol ππ we wish all the very best β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.