Trusted Agent profile · Moseley
★★★★★
213 reviews across 1 platform
27/29 St Marys Row, Moseley, B13 8HW
Rice Chamberlains LLP's office in Moseley, at 27/29 St Marys Row, is rated 4.8 out of 5 across 213 reviews on 1 platform, including 213 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Rice Chamberlains LLP won in 2026.
The Trusted Agent 2026 results for Rice Chamberlains LLP, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Moseley office, from every platform, shown as written. First names only.
5/5
GoogleThe whole team were incredibly professional and helped make sure we made a tight deadline before our daughter was born. Can't praise all the team enough! Highly recommend them.
Thanks so much Sam that’s really kind of you. All the very best in your new home and with your little daughter 😃 …
5/5
Googlegood service and most importantly, good interaction with everyone at the office -- they channeled all of my requests promptly during our sell/buy negotiations and all ended well!
Thanks so much Paolo. That’s means the world to us. All the very best
5/5
GoogleI recently purchased my first buy to let, and when doing initial research on a letting agent to use I found Hannah at Rice Chamberlains. She offered advice that helped me identify the my chosen location, and all the way through to finally advertising and securing a rent above my forecasted budget. Now I've let the property, both Hannah and Abigail remain responsive and professional in their service. I will certainly use them for my next property and highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks so much Rob
5/5
GoogleI sold my flat recently with Rice Chamberlains. The entire team were very professional, friendly, and easy to reach. Sarah helped a lot with the flat photo shooting and Molly helped with the entire sale process step by step. As this was my first time selling a flat, I had a lot of questions during the process and the team always answered my questions and explained things very patiently. Highly recommended!PositiveResponsiveness, Professionalism
Hi Chi. Thank you so much for your lovely review and so pleased we could help
1/5
GoogleTerrible service. COMPLAINT!!! Asked for a viewing and sent all documents as requested had to chase multiple times. As someone very keen to purchase property. Would love to see response to this as usally they are fast to respond to positive. Then said they will add me onto a list if any further veiwings complete waste of time. When asked it was that they are busy etc despite contacting them on first working day of the week after property listed. No fair chance to offer and excuses indirecly given such as "tough". If selling with them they will cut corners like this rather than give a fair chance to buyers who want to make an offer I would say please dont waste buyers time as people who are interested pushed aside due to the interests of the estate agents. Will never recommend as a seller i would want all parties interested who have done everything in their power and complied with rules should be given fair opportunity.
Dear Naz Khan thank you for raising your complaint and leaving your review. Whilst we understand your frustration and totally understand the upset I think it is important we clear up a few points in your review that aren’t true. We have not cut corners. To date we have had over 40 viewing requests. Due to Covid guidelines there is no cross over of people in the property. 40 x 15 minute viewing slots = over 10 hours of viewings! We currently have 16 offers on the property. So far from cutting corners my colleagues, as we have been for months, have been doing everything they can as safely as they can to ensure everyone is given a fair chance where at all possible. Unfortunately there are many that haven’t yet been able to view as the proof of funding didn’t arrive in time since we marketed the house on Saturday. Our vendor is fully aware as we are still discussing with them. There are many added to the list. We do not tend to accept offers from those that haven’t viewed as it causes issues down the line but all offers would be put forward to the vendor. Without disclosing other parties offers these offers are well in advance of the asking price. We do understand your frustration but we also won’t have slanderous comments made that are untrue about our business practices. If you wish to discuss further then please do feel free to speak to me James one of the owners or my colleagues as you have been in the office.
4/5
GoogleVery happy with my experience with Rice Chamberlains. Ashley and Sarah were very helpful throughout the process. They provided me with up-to-date information throughout and the communication was always really clear and beneficial. Would use again.
Thanks so much Pablo
5/5
GoogleI received fantastic service from start to finish. I will definitely use Rice Chamberlains in future. Thank you to Sarah & Team for looking after the sale of my property and also achieving full asking price.
Thanks so much Matthew
5/5
GoogleI wish I could leave more 🌟 for this group of professionals.Molly, Ashley and Shakira are extremely dedicated and supportive throughout. They go beyond their duties and assist you in every single aspect. Leave your property to them, sit back and relax, you are in safe hands. …
😍 Thank you so much Arastoo! Such a lovely review, we're very grateful! We wish you all the very best for the future! 😊 …
5/5
GoogleI would wholeheartedly recommend Rice Chamberlains, I was buying and saw 9 properties with them all in one day, they were very accomodating pulling out all the stops to get me into as many properties as I could. The estate agent showing me round never faltered in his enthusiasm or professionalism. The rest of the admin staff I have had conversations with and email messages with have been equally professional, friendly and kept me informed at all times. Thank you for making what can be a painful process, painfree and exciting.PositiveResponsiveness, Quality, Professionalism, Value
Thank you much Kate 😊😊😊 …
5/5
GoogleExcellent professional service. Proffered good advice. Totally client focused. A great team who conducted very informative viewings. I would highly recommend Rice Chamberlains.
Thanks so much Derek that’s incredible kind of you.
5/5
GoogleAsh, Sarah and the team were incredibly helpful in ensuring our recent move went as smoothly as possible. They couldn't do enough for us and we wouldn't hesitate to recommend them.
Thank you so much Louise, were chuffed to bits to get such a lovely review. Thank you and take care
5/5
GoogleThank you to the team at Rice Chamberlain, They were wonderful! They were patient, helpful, friendly, informative and kind. Through the whole process we could not fault them and their level of detail made the viewings process easy. They also helped to keep the momentum of the sale going which I feel helped us to complete in a timely fashion.
Thank you so much Philip. That’s incredibly kind of you. We wish all the best for the future
5/5
GoogleI just wanted to share our experience of renting from Rice Chamberlains. The property maintenance team have been very responsive to resolving any problems we have encountered at the property since we moved in. Both Maisy and Sam have both been a pleasure to deal with. Both are highly professional as well as friendly! And that makes all the difference.
Thank you so much for taking the time to leave us a review, we’re very touched!
5/5
GoogleFantastic service always, Ash and Sarah were great and managed to quickly sell my properties and dealt with difficult and complicated situations very well. Highly recommended.
Hi George! Thank you so much, it’s been a pleasure to do deal with you and we wish you all the very best 😊 …
5/5
GoogleWe purchased our house through Rice Chamberlains and couldn’t have been happier with the whole process. The team are hardworking and responsive- helping us to complete the sale before stamp duty at what was a really hectic time. Molly and Chad deserve a special mention for their professionalism and dedication. We love our new home and would not hesitate to recommend their services. Thanks once again!
Thanks so much Jemima that’s lovely to hear. So glad you love your new home 😊 …
5/5
GoogleEveryone at Rice Chamberlain will do what they can to make sure your purchase goes smoothly. They're very quick to respond at all times, approachable and work hard to keep your purchase on track. They respect any issues or concerns you may have and will do what they can to resolve any issues with a purchase. Thank you for getting me over the line 😊
Thanks so much Lewis. That’s very kind of you 😊😊
5/5
GoogleReally quick and easy online processing of documents which saves trips back and forth. I dealt with James and Hannah who are both super friendly and attentive!
Thanks so much Claudia, we really appreciated you taking the time to leave a review, we like happy tenants :-) All the very best in your new home and let us know if you have any issues.
5/5
GoogleExcellent friendly service. Ashley and the team are very proactive and communicate regularly to make sure everything is on track. Thanks for all your help! :)
Hi Stevie - thanks so much for taking the time to write such a lovely review. We're chuffed to bits we were able to help get you moved so quickly! All the very best!
5/5
GoogleThe staff at Rice Chamberlain have been extremely helpful in the end of our tenancy, with Molly going out of her way to help us with some ad hoc assistance after we had provided our keys back.
Thank you so much Sean. We wish all the best for the future!
5/5
GoogleAsh and Sarah at Rice Chamberlains gave me their utmost support throughout the whole process. As a first time buyer, I felt that they really took the hassle out of moving. They exceeded all of my expectations with the effort they put in - no one, me included, can believe how quickly I was able to pick up the keys. I can’t thank you all enough for your kindness and professionalism!
Thanks so much again Kate :-)
5/5
GoogleAsh and the Team @ Rice Chamberlain - are fantastic - if you are looking for an estate agents in the Moseley area - then you wont go wrong with these guys. My purchase was a long journey - but they kept me informed every step of the …
Thank you so Deb. That’s very kind of you and we’re so glad you love your new home!!
5/5
GoogleThanks to all the team at Rice Chamberlain who helped us with our property sale in friendly, straight forward way. We were pleased with how things were explained very clearly to us, and how any time we had questions or needed help, we were able to get things sorted quickly. We would not hesitate to recommend the service provided.PositiveQuality, Professionalism, Value
Thanks so much John really appreciate the kind words. We wish you all the very best for the future.
5/5
GoogleExcellent service, great team, efficient and reliable. Would definitely recommend.
Thanks so much 🙂 …
5/5
GoogleSarah and Ashley of the sales team in the Moseley office have been an absolute pleasure to deal with during the sale of my house. Very prompt and professional in the preparation of the sale brochure enabled a quick sale and their willingness to keep me informed of progress of the sale much appreciated. It is difficult to know what more they could have done. Highly recommended!
Dear Ken - thank you so much for your lovely review and we're so pleased we were able to help you. We wish you all the very best and a Merry Christmas and Fab 2019!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rice Chamberlains LLP's Moseley office has 213 reviews across 1 platform: 213 on Google.
Rice Chamberlains LLP Moseley is rated 4.8 out of 5 across all 213 reviews, and 4.8 out of 5 on Google from 213 reviews.
Yes. In The Trusted Agent 2026 awards: Rice Chamberlains LLP, Moseley won Trusted Agent; Rice Chamberlains LLP, Birmingham won Gold.
Rice Chamberlains LLP Moseley, 27/29 St Marys Row, Moseley, B13 8HW.
