4/5
TrustpilotStaff are friendly and try to be…
Staff are friendly and try to be helpful.
Trusted Agent profile · Moseley
Verified
Oulsnam Moseley reviews
★★★★★
375 reviews across 2 platforms
142 Alcester Road, Moseley, B13 8HS
Oulsnam's office in Moseley, at 142 Alcester Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 162 Google reviews rated 4.7.
Reviews
Every review we hold for the Moseley office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent service from a personable and professional team. I have been particularly impressed and grateful for the personal care and service provided by Kirsty Watkins one of the Moseley team who took much of the stress and anxiety out of …
5/5
GoogleExcellent service. We are impressed with the Oulsnam team at Moseley especially to Steve and James Brain for the services offered in purchasing our house. We were in a chain for about 1 year 6 months and finally pleased to purchase the …
1/5
GoogleVendors beware. Currently house hunting in Moseley. in a good position with no chain and mortgage in principle. Found a house. Put a starting offer in (7.5% below asking price). No response. Three days later chased up. Offer was declined as …
5/5
Googlewe were pleased and impressed by the professional service provided by Oulsnams, Moseley. James Brain, who has been excellent in our previous dealing, had to cope with a complex chain, and di so calmly. His diplomatic skills would enhance …
5/5
GoogleLauren and the team were very professional during the whole process. Viewings were carried out very efficiently and we were always notified well in advance. Thanks for all your help. Would definitely recommend.
5/5
GoogleI had an excellent experience with Robert Oulsnams - a very professional and friendly service. Special thanks to Lauren for helping me with quite an arduous purchase!
5/5
GoogleI had a good experience with Oulsnam but what made it good was Lauren Bell. Lauren was more informative and better than my over priced solicitors
5/5
GoogleLauren was very helpful throughout the whole process and answered any queries. Would definitely recommend Robert Oulsnam for a stress free experience!
5/5
GoogleHighly impressed and pleased with the professional service provided by the team at Oulsnams, Moseley. James Brain and Kirsty where outstanding from valuation through to completion. Kirsty kept me continuously informed of the progress of …
1/5
GoogleAfter initial consultation about sale of my house, the manager never called, nor emailed me in two weeks. I called, left messages, no call back. In my opinion, this is not a great service, its disrespectful. I would never recommend this agents to anyone, its a waist of your time!
Agent replied · 31 May 2023
Following your recent google review which is obviously concerning, we have been unable to identify a client by the name Peter Shmidt that we have carried out a valuation for or taken messages from. If you would like to contact the office we would be pleased to help you.
1/5
GoogleAfter initial consultation about sale of my house, the manager never called, nor emailed me in two weeks. I called, left messages, no call back. In my opinion, this is not a great service, its disrespectful. I would never recommend this agents to anyone, its a waist of your time!
Agent replied · 14 April 2026
Following your recent google review which is obviously concerning, we have been unable to identify a client by the name Peter Shmidt that we have carried out a valuation for or taken messages from. If you would like to contact the office we would be pleased to help you.
5/5
GoogleKirsty at Oulsnams in Moseley was excellent in helping efficiently sell my house. I was kept informed of progress at all stages,right until completion. I would use this Agent every time in the future.
5/5
TrustpilotOutstanding Service from Start to…
Outstanding Service from Start to Finish, Thank You, Bromsgrove Team!
5/5
TrustpilotProfessional and Caring
Throughout our purchase from viewing to completion the whole team were readily available with expert and timely help.
5/5
GoogleExcellent service, conducted with professionalism, courtesy and efficiency. The photographs of our house were of the highest quality and we could not have had a better experience of our sale. We would definitely recommend.Thanks to all involved.
4/5
GoogleMy experience did not start of well in that I think the original estate agent overvalued the property and made assurances that did not come to around, which led to a massive reduction in the sale the price. I appreciate the market changed …
5/5
GoogleVery professional service. Lauren Bell of the Moseley branch is outstanding.
5/5
GoogleLauren Bell and the rest of the team were instrumental in making our very tricky house sale and purchase a reality. Lauren in particular was incredible, going the extra mile (and then some!) throughout and always being on the end of the …
5/5
GoogleOver the years I have dealt with several estate agents in the area and can confidently say that the service provided by Oulsnam has been the best. It boils down to good communication. Even if matters don't proceed as planned, good …
5/5
GoogleThe Moseley Office were supportive and helpful at all times during the process of a long chain of sales and purchases.
5/5
GoogleKirsty was very helpful and always responded very quickly to communications. Professional, friendly and always happy to help.
5/5
GoogleReally helpful and friendly team. Excellent communication and support at all stages between the vendors and ourselves to ensure a smooth process. Our initial viewings were with Lauren and then sales until completion / regular input from Lauren B. Both are extremely pleasant and professional. Highly recommended estate agency team.
5/5
GoogleLaura provided excellent service all the way through the process and was always available when needed. She was very professional, friendly, knowledgeable, and reassuring when necessary! In particular, she was great at keeping communication …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oulsnam Moseley
How many reviews does Oulsnam Moseley have?
Oulsnam's Moseley office has 375 reviews across two platforms: 162 on Google, 213 on Trustpilot (across the whole business).
What is Oulsnam Moseley's rating?
Oulsnam Moseley is rated 4.8 out of 5 across all 375 reviews, and 4.7 out of 5 on Google from 162 reviews.
Where is Oulsnam's Moseley office?
Oulsnam Moseley, 142 Alcester Road, Moseley, B13 8HS.
