5/5
TrustpilotGood feedback on progress with…
Good feedback on progress with viewings. Set fee, not a percentage. Quick response to enquiries
Trusted Agent profile · Moseley
Verified
Oulsnam Moseley reviews
★★★★★
375 reviews across 2 platforms
142 Alcester Road, Moseley, B13 8HS
Oulsnam's office in Moseley, at 142 Alcester Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 162 Google reviews rated 4.7.
Reviews
Every review we hold for the Moseley office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI called in to the office enquiring about a property and had a great experience. Their customer service its outstanding, I spoke to Preet who gave me a lot of advice. Would definitely recommend 👌 …
5/5
GoogleThe agent who dealt with my house purchase was Ms. Hannah Lane of the Moseley office of Robert Oulsnam & Company. She is very approachable and always responded to my queries instantly. Even 1 week after the completion of my purchase, she …
Agent replied · 14 April 2026
Many thanks for taking the time to review our company, we are glad that you were pleased with our services.
5/5
GoogleWe have just purchased a property through Oulsnam. Great service from Lisa and Tony - professional, clear communications and regular updates were all part of what we received. Much appreciated.
Agent replied · 29 December 2025
We are so pleased that you enjoyed our great service. Thank you for taking the time to leave a review, and good luck in your new home.
5/5
TrustpilotOulsnam's
Good communication during the sale process, excellent service from all at oulsnam's.
5/5
TrustpilotFirst-rate service from beginning to end.
It was first-rate from beginning to end. We felt we had excellent service and good advice throughout, from a really friendly and knowledgeable team.
5/5
TrustpilotA friendly and efficient service from…
A friendly and efficient service from all the staff. I was kept well informed as the sale progressed and given sensible advice.
5/5
TrustpilotOulsnam is a very good estate agent to deal with.e company was very good and very…
the company was very good and very helpful in all respects
5/5
TrustpilotHighly recommend
From start to finish a really professional and friendly service. Highly recommend.
5/5
TrustpilotVery professional and supportive staff
Very professional and supportive staff. Good communication throughout the process.
4/5
TrustpilotThe cheerfulness your team exhibited…
The cheerfulness your team exhibited when I got to the office to receive the keys to the house was so heart warming
5/5
GoogleAbsolutely fantastic service from James, Lauren and the Moseley Oulsnam and Co team during the sale of our home in Forest Road. From valuation and photos to marketing strategy, assessment of offers and chasing of solicitors they were …
5/5
TrustpilotAll good 👍 thanks for your support
5/5
TrustpilotLissie had excellent communication…
Lissie had excellent communication throughout our moving journey. She was reassuring, assertive and supportive. Thanks for all your help :)
4/5
TrustpilotThe staff were customer focused
The staff were customer focused, efficient and polite...
5/5
GoogleHuge thanks to James and team for their help in purchasing a property in Moseley. They have been a pleasure to deal with and incredibly helpful, between negotiating with sellers and chasing their solicitors. Very happy to recommend for their professional service and friendliness
5/5
TrustpilotExcellent service
Absolutely perfect. Excellent communication, excellent viewing and customer care. Staff were excellent. Recommended to everyone. Couldnt have done a better job. Many thanks from both of us. Would always use again and definately recommend this estate agents.Put a lot of work into selling this property and a successful sale was agreed.
5/5
TrustpilotVery helpful and quick responses
5/5
GoogleGreat service from Lauren, efficient and professional throughout. Purchased a property advertised through this agent with no issues.
Agent replied · 14 April 2026
Thanks so much for taking the time to leave us a 5 star review!
5/5
GoogleI was so pleased I chose Oulsnams, Moseley, to sell my house and take me through the process of buying another. James was round promptly to assess the value of my house and take me through the selling process. He'd had it sold within days. …
5/5
GoogleExcellent service, the estate agents are very approachable and polite and make the home-buying process much easier. In particular, Hannah Lane was exceptionally helpful in responding to problems and queries quickly and effectively.
Agent replied · 31 May 2023
Thank you for your review.
5/5
GooglePersonnel went out of their way to ensure our sale went through in a timely manner. Excellent advice about the best course of action. Finally remove some of the stress of a process which is often very difficult. On top of that, very friendly and approachable at all times.
5/5
TrustpilotReally good communication throughout
Really good communication throughout, liaising with the buyer and solicitors and updating us regularly. A friendly, personal service.
5/5
GoogleWe were very pleased with how sensitively and professionally the sale of our property was handled.
Agent replied · 14 April 2026
Hi Anne, thank you for your positive feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
