1/5
GoogleWe've been calling once a week for 4 weeks to see one property. They claim that their books have no room. They're always fully booked. We'll be avoiding their listed properties from now on, they obviously don't have enough staff.
Trusted Agent profile · Moseley
Verified
Oulsnam Moseley reviews
★★★★★
375 reviews across 2 platforms
142 Alcester Road, Moseley, B13 8HS
Oulsnam's office in Moseley, at 142 Alcester Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 162 Google reviews rated 4.7.
Reviews
Every review we hold for the Moseley office, from every platform, shown as written. First names only.
Google5/5
GoogleLauren at Robert Oulsnam was very friendly, professional and thorough in assisting us in purchasing a property in the area. At times it looked like the chain might get stuck but she was excellent in helping out and we are now settled in to our lovely new home. The agency comes highly recommended from us!
5/5
GoogleLauren Bell and her colleagues were extremely helpful in sourcing the property I needed. They made multiple attempts to ensure the property owners know my interest in the property. During my viewing, Lauren impressed me by her courtesy to …
1/5
GoogleWe've been calling once a week for 4 weeks to see one property. They claim that their books have no room. They're always fully booked. We'll be avoiding their listed properties from now on, they obviously don't have enough staff.
5/5
GoogleExcellent experience throughout the buying process. Lauren keep all parties regularly informed from offer to completion. She dealt professionally with any issues that arose and was always easy to contact.
5/5
GoogleWe chose Oulsnam’s to sell the flat as they were the agents when we bought it 18 months ago. We were impressed at the communication from them at that time, and nothing has changed. …
5/5
GoogleFriendly yet businesslike, this agent stands out by engaging with its clients, answering calls quickly and getting back to you promptly with answers. They are proactive in progressing transactions regularly and keeping sellers and buyers up to date. They have exceeded my expectations.
5/5
GoogleExcellent customer service from James, Lauren and Lucy, provided guidance and kept in touch with me throughout the process. I never felt hopeless at any one time because they answered all my questions and kept me re-assured. I would definitely recommend.
5/5
GoogleExcellent customer service from James, Lauren and Lucy, provided guidance and kept in touch with me throughout the process. I never felt hopeless at any one time because they answered all my questions and kept me re-assured. I would definitely recommend.
5/5
GoogleEvery member of the team we dealt was a pleasure to deal with. They were very professional and friendly. Lauren in particular helped us greatly, Communication was fast and honest and she helped us through a difficult chain. Would recommend highly! Thank you.
5/5
GoogleI sold my house through this agent and was very satisfied with the service and the price. In particular, I would like to mention Lauren Bell who shielded me from the worst of the hassle caused by a somewhat troublesome buyer.
5/5
GoogleBought a place recently with Kirsty as my agent. She fitted my viewing in at very short notice. Had quite a tricky and slightly indecisive vendor to deal with and she managed each situation very professionally and in my opinion, most …
5/5
GoogleLauren provided an excellent service when we were purchasing our flat recently. Friendly, efficient and professional, responding to all my queries quickly and just generally being really helpful throughout, making the whole process as easy as possible.
1/5
GoogleUnhelpful and obstructive when it comes to viewing properties. Despite leaving multiple messages and talking to staff they don't call you back …
4/5
GoogleRating only, no written review.
Agent replied · 8 September 2026
Thank you for your review and for choosing Oulsnam.
5/5
GoogleA very professional experienced and committed team.Competent friendly and involved.I cannot praise them enough.The house was sold quickly and with a minimum of fuss.
5/5
GoogleExcellent service, always available, great knowledge of their sales area, highly competitive selling price. Highly recommended for your future property sales or rental
1/5
GoogleRating only, no written review.
Agent replied · 26 June 2026
We take all feedback seriously but have been unable to identify you as a client or applicant of our business. Please contact us so we can investigate your concerns.
5/5
GoogleRating only, no written review.
Agent replied · 8 September 2026
Thank you for the 5 stars ⭐⭐⭐⭐⭐ We really appreciate your support and are delighted you had a positive experience with our team.
1/5
GoogleCorrupt / racist estate agents, will not allow viewings on "certain" houses if you are of a non white persuasion
5/5
GoogleNot an easy sale but all done in a very professional way, making it easy to cope with. Friendly bunch
1/5
GoogleA VERY poor experience. The house was overvalued, the photos were so poor I ended up sending in my own. Communication was TERRIBLE - any offers we made on houses were not even …
5/5
GoogleRating only, no written review.
5/5
GoogleJames and Lauren great - quick efficient sale - very happy to accommodate my requests and fast response - quick painless sale. would defiantely recormmend thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oulsnam Moseley
How many reviews does Oulsnam Moseley have?
Oulsnam's Moseley office has 375 reviews across two platforms: 162 on Google, 213 on Trustpilot (across the whole business).
What is Oulsnam Moseley's rating?
Oulsnam Moseley is rated 4.8 out of 5 across all 375 reviews, and 4.7 out of 5 on Google from 162 reviews.
Where is Oulsnam's Moseley office?
Oulsnam Moseley, 142 Alcester Road, Moseley, B13 8HS.
