5/5
GoogleAlthough I did not find what I was looking for, Nigel was an amazing help and a testament to the Andrews Brand. Amazing Customer service skills
Trusted Agent profile · Morden, Surrey
Andrews Estate Agents Morden reviews
★★★★★
290 reviews across 1 platform
84 London Road, Morden, Surrey, SM4 5BA
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Morden, Surrey, at 84 London Road, is rated 4.6 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.6.
Reviews
Every review we hold for the Morden office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service and response from Laila Von Trapp.
Agent replied · 19 June 2024
Hi Nadira, thanks for the review, we know Laila will really appreciate seeing your five star feedback. Thanks, Rhys
5/5
GoogleExcellent team work and support from - Sameer, Mikesh, Kinga and Laila
Agent replied · 25 November 2023
Hi Rama, great to see you had a five star experience with the team in Morden. Thank you for the feedback, we really appreciate it. Thanks, Rhys
5/5
GoogleIt was pleasure buying property through Andrews, they were professional and supportive throughout the whole process. Thank you very much Julia and Elvis, you were incredibly helpful.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Hi Sabah Irfan, thanks for sharing your experience with us. It was our pleasure entirely being able to help you and wishing you all the best for the future.
5/5
GoogleStaff were very helpful and efficient in response to my queries. They clearly have extensive knowledge and experience of the local area, and use it to give a very professional service.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Good afternoon Cathy, thank you for leaving us such a great review. We were delighted to be able to help you and hope to help you again sometime in the future.
5/5
GoogleCredit to Katie for her help in the sale of my house. Very good communication from her, even when I was not available to get calls and messages she made shure I got updated. She deleted with all the parties involved ensuring that the sale whent through with the previously requested dates. Great job. Thank you. Highly recommended
5/5
GoogleReally impressed with the service at Andrews and Nicky in particular. I landed up letting my flat to a friend in the end however Nicky devoted much of her time to help me and give me advice which I really appreciated. I will definitely keep them in mind for the future if and when I need someone because they were completely approachable and happy to help.
5/5
GoogleNicky and her team filled the brief given, fast and professional. Felt trustworthy and communicated well.PositiveProfessionalism
5/5
GoogleLaila the Property Manager of Andrews was very helpful professional polite & very intelligent coupled with compromising diplomaticy targeting goodwill & satisfaction of all parties tenants land lord & Andrews itself. She is an asset to ANDREWS as well as a very understanding individual acting neutral to all parties concerned! Well done Laila!
5/5
GoogleGreat service from Nadine as my letting agent. Everything went very smooth!
1/5
GoogleAnother poor experience at this branch I'm afraid. We went in to ask about renting a flat we saw in the window the other day and the woman in the office was very unpleasant and and aggressive in the way she spoke to us. Not sure why staff in this office seem to have such an attitude? I will ensure that I do not use Andrews again.
4/5
GoogleThe family have been a client of the Morden team since 2013, and always found them pleasant to deal with and highly supportive. Great credit is due to Nicki who leads the team, but Laila who has taken over responsibility for any day to day management knows what service means. Well donePositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt was a pleasure working with Brian Barnsby, from start to finish he has been helpful and supportive with a rather difficult sale for myself and my brother. We would not fail to recommend him to anyone, without his assistance this difficult sale would have been near impossable.
5/5
GoogleThe team were really helpful and efficient, they made the moving in process so much smoother for us. Would definitely recommend using Andrews to find your new home!
Agent replied
Good afternoon Natasha Roche, thanks for taking the time to leave us feedback regarding your recent experience. We are so pleased we were able to help you and wish you every happiness in your new home!
1/5
GoogleVery bad service from Layla - being completely ignored
Agent replied · 27 August 2023
Thank you for your review drawing attention to your concerns. In the meantime, while I investigate please send any questions or matters for attention to me at choward@andrewsonline.co.uk and I will ensure they are actioned. Kind regards, Carl Howard Group Chief Executive
5/5
GoogleDealt with a gentleman called Brian Barnsbury For the sale of my parents property he was extremely professional and knowledgeable. He was very informative and never had us wondering where we were with the transaction, always kept us updated . Would certainly use him again. Anthony
5/5
GoogleSo far we are very pleased with the service from Sharon who responds immediately to our queries and those of the tenants in our propertyPositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Hi Deirdre Mcloughlin, thanks for sharing your experience with us. We’re so pleased to hear that Sharon was able to help you with your queries and your review means so much to us. Best wishes.
4/5
GoogleThe Team have consistently done a great job. Overall well done. Thank you Lorna, Jay and the whole Team .
5/5
GoogleMy aunt is a first time buyer but Elvis and Katie are very helpful in every steps. Very responsive and they attended to our every requests. It has been stressful and difficult but they guided us throughout the process. A massive thank you to the team!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery professional team, everything was explained to me so clearly and i love my new home. When i buy a house, i will be back to Andrews.
Agent replied
Hi Imran Khan, thanks for sharing your experience with us. We’re so pleased to hear that we were able to make this a stress free experience for you.
4/5
GoogleI have rented for more than 10 years with Andrews and they have always looked after me and my family. God bless them. I recommend them.
Agent replied
Good afternoon Sheila Nyarko, thank you for taking your time to leave us a review. We are so pleased to know that you continue to have a good experience when dealing with Andrews.
4/5
GoogleWe bought our home through Andrews and they were very knowledgeable, supportive and professional throughout our first time buying process. Would highly recommend!PositiveProfessionalism
Agent replied · 19 June 2024
Good afternoon Kathryn, thank you so much for taking the time to leave us a good review. We wish you all the best for the future and if we can help you again, please get in touch!
5/5
GoogleMy aunt is a first time buyer but Elvis and Katie are very helpful in every steps. Very responsive and they attended to our every requests. It has been stressful and difficult but they guided us throughout the process. A massive thank you to the team!
5/5
GoogleVery professional and orgnised team, Rianna was very was helpful. Great work Andrews agency.
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