Trusted Agent profile · Moortown
Verified
★★★★★
2,521 reviews across 2 platforms
9 Allerton Avenue, Moortown, LS17 6RE
Manning Stainton's office in Moortown, at 9 Allerton Avenue, is rated 4.7 out of 5 across 2,521 reviews on two platforms, including 217 Google reviews rated 4.7.
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Every review we hold for the Moortown office, from every platform, shown as written. First names only.
5/5
TrustpilotA big shout out to Lauren!
A big shout out to Lauren, Move Manager based at Lawnswood Business Park. She was behind me every step of the way, through the good & the bad, with updates at least once a week and a real pleasure to talk to. Thank you so much Lauren, from Nicki
1/5
TrustpilotManning Stainton has the house next…
Manning Stainton has the house next door to me in the very bad winter a slate came of it fell on my garden it was all in one piece this was weeks ago nothing has been done now the guttering is coming down and part of the fall pipe I told them again the attitude is terrible I complained again said it could effect my guttering as its next to mine the fall pipe is joined next to mine I told them this its like talking to a brick wall I would never recommend Manning Stainton to any one It has not been rectified it still has the slate off the guttering falling off and the fall pipe hanging off you need to send some one to inspect it the person who told you it had been rectified is not telling the truth . I said the slte came off when it was all the rain and wind the guttering came off a few weeks ago and the fall pipe came off this week . I'd like you to send someone to look at it . I have the slate . The people I spoke to was not at all helpful this week I asked to speak to the manager she said he wasn't here another one slammed the phone down on me because I was very angry at the progress you made . If in future there is a problem I won't ring you . Please send some one to see it and send me your apology the address is 27 Stanmore Grove ls42rj I am 80yrs old and don't tell lies some of the repairs have been done in a fashion but the slate has not been replaced . I would like the manager to ring me to put the matter to rest
Hello Christine, Thank you for taking the time to leave your feedback. We are sorry to hear of your concerns. Having looked into this matter, I believe there may be some confusion regarding the timescales involved, as our Headingley office only commenced marketing of the neighbouring property on 6th March and your first report to us was received on 26th May. We are therefore unsure whether some of the issues raised may relate to a period prior to our instruction. That said, once the matter was brought to our attention, we contacted the Vendor immediately and it is our understanding that the issues raised have since been addressed. I was also disappointed to read the comments regarding the attitude of our team, as everyone involved has been more than helpful in trying to assist and relay the concerns appropriately. If you would like to discuss the matter further, please feel free to contact me directly and I would be happy to speak with you on clare.frieze@manningstainton.co.uk or 0113 2582657. Kind regards Clare Frieze Head of Sales
5/5
TrustpilotManning Stainton managed the sale of my…
Manning Stainton managed the sale of my property recently, and I would like to thank Ann Rimmington in particular for the way she managed the sale of my property with tennacity and professionalism all the way to completion. A credit to the Manning Stainton team in Wakefield. Thank you!!!
5/5
TrustpilotWe recently bought our house through…
We recently bought our house through Manning Stainton and were really pleased with the service throughout. Ann was particularly helpful and always kept everyone updated at each stage of the process, which made things much easier. Communication was good, queries were dealt with promptly and the whole process was handled professionally.
1/5
TrustpilotWould not recommend
I've sold with these and, honestly, I wouldn't recommend them at ALL. They're brilliant if you're buying from them, but if you're selling, they'll just call you, rip you off, and give you false information. They'll slip something into the contract that you haven't actually read, so you have to be absolutely careful. Make sure you read every single detail because they say one thing and then do something totally opposite. I spoke to the branch manager again today and, as expected, he just defended his staff. I've been totally conned, 100%, and there's nothing I can do about it. Would not recommend dealing with them at all.
Hi Luke, We are sorry to read your comments but do not accept the suggestion that anything was “hidden” or misleading. Our terms and conditions are provided clearly in writing and signed before instruction, and we always encourage clients to read these fully and ask any questions before proceeding. Whilst we appreciate you are disappointed with the outcome, we do not feel it is fair to suggest that anyone has been “conned”. If you would like to discuss your concerns further, please feel free to contact me on lee.jamieson@manningstainton.co.uk and we would be happy to review this with you. Kind regards Lee
5/5
TrustpilotTom has been super helpful
Tom has been super helpful, attentive & understanding of a complex situation and liaised very effectively with the vendor. Thank you
We're so pleased to hear about your positive experience with Tom. It's wonderful to know that he was so helpful and understanding in a complex situation.
5/5
TrustpilotWe have had a great experience so far…
We have had a great experience so far with Manning Stainton in the purchase of our new home. Bel and Izzy have been fantastic, particularly when we have had our sale fall through and needed to change our approach to the purchase. The communication has been great, and hopefully our purchase will continue to go through seamlessly. Thank you both again.
It's wonderful to know that we could provide excellent communication and support, especially when your sale fell through. We hope your purchase continues smoothly!
5/5
TrustpilotGreat service from Adel branch
We sold our property through Manning Stainton in March and although it has taken us a long time to find our onward purchase everyone at the Adel branch has been very helpful and patient and kept in regular contact with us throughout. Izzy and Bel have both been great, Izzy conducted viewings on our property and I had every confidence in her, she also showed us around a property and was pleasant and helpful.
Thank you for sharing your positive experience with us. We're so pleased to hear that our team was helpful and patient. It's great to know that you felt confident in the service provided.
5/5
TrustpilotHouse sale in Cross Gates Leeds
My wife and I had no experience of estate agents in the Cross Gates Leeds area. We decided to use Manning Stainton to sell our house. The sale has taken place. We have been very pleased with Manning Stainton as all the members of staff have been helpful, knowledgeable and courteous and we received a number of potential buyers. We recommend them.
Thank you for your lovely comments, you was a pleasure to work with and we wish you all the best in your new home.
5/5
TrustpilotAnn Rimmington did a fantastic job…
Ann Rimmington did a fantastic job managing the sale of my property. It wasn't the simplest sale, but she kept me updated every step of the way, providing clear communication and reassurance throughout the process. I really appreciated her hard work and would highly recommend Ann to anyone looking for a reliable estate agent.
5/5
TrustpilotPleasure dealing with
Pleasure dealing with, Calum knew exactly what he was doing when putting the house on the market and Joanne was very helpful !
We're so pleased to hear about your positive experience with our team. It's wonderful to know that our colleagues were so helpful and knowledgeable. We truly appreciate your kind words and look forward to assisting you again in the future.
5/5
Trustpilot5 Star service!
Fabulous communication from start to finish . From from the staff in the office to our move manager, Lesley Alexander, we couldn’t have asked for more! They were proactive in pushing the conveyancing team, finding answers to our questions and generally making the process as efficient as it possibly could be. If we were to move again we would certainly use Manning Staintons - Wortley and we would highly recommend!
We're so pleased to hear about your excellent experience and the fabulous communication you received. We truly appreciate your recommendation! Manning Stainton Estate Agents
5/5
Trustpilotexcellent experience in the purchase
excellent experience in the purchase. Megan is our move manager, she is responsible, responsive and friendly. She follows up all the things well and timely. would recommend them for the service.
Thank you for the great review! Really good to hear the service has been so positive and we appreciate you taking the time to share your experience.
5/5
TrustpilotIt's been a very stressful time but…
It's been a very stressful time but I've been supported all the way. Manning Stainton has gone above and beyond to help me and always been there to help. Thank you Isabele for helping me complete. All the team have been fantastic
5/5
GoogleAlice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!
Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.
5/5
TrustpilotGreat experience with Madeline
We had a great experience with Madeline. She was very helpful, kind, and patient in explaining the process to us. She also made it possible for us to view the property within a short period of time. We really appreciate her assistance and support throughout the process, and we are hopeful that we will be successful in securing the property.
Gertrude, Thankyou for your feedback about your positive experience and that you found Madeline was helpful throughout the process. Manning Stainton Estate Agents
5/5
GoogleReview of Property Management Agent: Adam Adam has been lovely over my 2 years renting with Manning Stainton. With quick responses throughout my tenancy, easy to reach and always happy to help. I don't think I've had a better estate agent contact in the last 7 years of renting. Thanks Adam!
Thank you very much Robyn!
5/5
TrustpilotExcellent communication and really kind
Gemma and Rochelle were really, really helpful and kind. We were FTBs and so were pretty clueless on the process. They continually kept us updated, helped proactively chase our solicitor and the seller’s solicitor. We had a bad experience with our solicitor and they did their very best to keep us positive. Thank you so much - we really appreciated you guys.
5/5
TrustpilotManning Stainton Wetherby
We recently used Manning Stainton in Wetherby . Throughout the process we were extremely pleased with the help, advice and support we were given by the team. Special thanks to Sara Wilson who kept us fully informed about what was happening and was very proactive in making sure that events continued to move forward.
5/5
TrustpilotFrom the viewing to the exchange of…
From the viewing to the exchange of contracts I do not have anything negative to say….. once my offer was accepted I was appointed Sara Wilson to look after the move. From the first interaction to the last Sara was amazing. The first conversation Sara made me feel valued, reassured and let me know what to expect.
5/5
TrustpilotThis was not an easy transaction and…
This was not an easy transaction and Lauren kept me informed as situations developed. There were times when we thought the sale may fall through but Lauren kept the show on the road. Well done and thank you for your help with this.
5/5
TrustpilotAdam Kemp is a wonderful person to work…
Adam Kemp is a wonderful person to work with. As a tenant and he has been so helpful and nothing but a pleasure to rent through. I’m so grateful Adam was in charge of our property as he made everything so easy. Thanks again Adam, we can’t fault your customer service
5/5
TrustpilotRebecca is a gem
Rebecca has been absolutely fantastic - been a pretty long drawn out process for our sale and she's kept us sane and gone above and beyond throughout.
Dear Chris Thank you so much for your review, it means a lot to us! We wish you all the best in your new home. Kind regards, Helen and the team at Oakwood
5/5
TrustpilotThank you to the team at Manning…
Thank you to the team at Manning Stainton Headingley. I would especially mention how great Hannah Lund was at progressing the sale and handling any negotiations all the way through to completion in a very professional way. Thanks
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