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Manning Stainton Moortown Lettings reviews

4.8

★★★★★ Excellent

2,527 reviews across 2 platforms

9 Allerton Avenue, Moortown, LS17 6RE

Manning Stainton's office in Moortown, at 9 Allerton Avenue, is rated 4.8 out of 5 across 2,527 reviews on two platforms, including 217 Google reviews rated 4.7.

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4.7 / 5

217

Reviews on Google

This office

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2,310

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Moortown office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic Agents!

I have just used Manning Stainton Estate Agents South Leeds to find me tenants for my house in Beeston for the second time in eighteen months and am really very happy with the service they provided. Joe Thornton and Deborah Tooley were both really swift at organising viewings and arranging paperwork and I had new tenants within a few days after the previous ones left at short notice. Deborah was also very conscientious with regards to all the safety checks that are required when renting out a property which I appreciated. I will definitely use MS South Leeds again.

Sally · 17 January 2024

Agent replied · 3 February 2024

Hi Sally, thanks so much for leaving us such a fantastic review. Glad to hear you are a returning customer and do let us know if you need us again in future!

5/5

Trustpilot

We have sold our home via Manning Stainton

We recently sold our home via Manning Stainton and it was a great service throughout, from the initial valuation and advice, the number of viewings we received and the advice from the sales team. The sale was held up by complications further down the chain, but Lesley Alexander was tenacious in trying to get the sale completed and kept us fully appraised. Thanks to the team.

Joe · 4 October 2024

Agent replied · 24 October 2024

We are so pleased to hear about your positive experience selling your home. We strive to provide our clients with exceptional service and it's wonderful to hear that our team, particularly Lesley Alexander, met your expectations. We appreciate your kind words and are glad you found the process smooth and successful.

5/5

Trustpilot

Thank you Mark Manning

Update: Mark Manning has contacted us in relation to this experience and has been very supportive and understanding of our concerns. Furthermore, he is ensuring improvements are made within the business to ensure others do not have the same experience as us. Thank you Mark for going out of your way and listening. We can tell you truly care.Do not go near Manning Stainton to rent a house. Their lack of communication, unprofessional attitude and lack of knowledge has left us feeling frustrated and upset.They do not get back to you when someone finally answers the phone, they are rude on the phone and fob you off from one person to another.A Lettings negotiator said they had told us one thing but actually hadn’t at all then blamed us and tried to charge us. Chewing chewing gum and blowing bubbles in your face with a lack of care is very unprofessional. I will not be using this letting agent again and ourselves as tenants and the landlord included have been let down. Don’t go near them!

El · 9 January 2024

Agent replied · 3 February 2024

Good Morning, I am so sorry to read your review and am going to reach out to you on email if thats ok to discuss your experience further as the above is really not what we expect from our team at all. Look forward to speaking to you further. Best wishesMark Manning

5/5

Trustpilot

Superstars

Prefect for us as first time buyers, huge thanks to the the whole team. Everyone is lovely but Gemma & Rochelle for us in particular are outstanding and a pleasure to deal with. Incredibly helpful, great communication and just lovely people. Couldn’t have done it without them.

Jon · 6 August 2026

Agent replied · 19 August 2026

Thank you so much for this wonderful review, congratulations on your first home! We know buying for the first time comes with a lot of unknowns, so it's brilliant to hear the whole team made you feel supported along the way. I'll be sure to pass your kind words on to Gemma and Rochelle in particular; they'll be thrilled to know their help and communication made such a difference and that it was a pleasure working with you. Wishing you many happy years in your new place!

5/5

Trustpilot

Janice was lovely

Janice was lovely, although we were running a bit late, she waited for us. She left us to look around the property but was very informative when questioned were asked.

Heidi · 13 August 2026

5/5

Trustpilot

From the start the team at Manning…

From the start the team at Manning Stainton were all committed to helping us find our new home, and sell our existing home as quickly as possible. There were a few bumps in the road, but Gemma and Rochelle (from the move team) were absolutely excellent at resolving problems, keeping us updated, and doing everything they could to keep things on track. They really went above and beyond and I'd certainly use the team at Manning Stainton Oakwood again.

Miss · 26 January 2024

Agent replied · 3 February 2024

Thank you Laura for your lovely review, Gemma, Rochelle and the rest of the team are very grateful. I hope you and your family are settled into your lovely new home. Regards, Helen

5/5

Trustpilot

Excellent house sale process

During our house sale process, Manning Stainton made us feel like we were in safe hands. Despite a few personal challenges we have had along the way, they remained professional and respectful. Everyone in the team has been a pleasure to deal with, but a special mention goes to Kyle. He was incredibly knowledgeable, approachable, and always happy to answer any questions we had. His guidance and support really made a difference. We genuinely appreciated the excellent service and supportive approach and would recommend Manning Stainton to anyone looking for a professional, friendly, and reliable estate agent.

Patrick · 30 July 2026

5/5

Trustpilot

Brilliant from start to finish

The team at Manning Stainton have been brilliant throughout the whole journey/process. Communication has been on point. They have kept us constantly updated, very efficient and helpful. James was our dedicated handler and I couldn’t fault him at all. When he was on leave the rest of the team made sure they picked up any information and passed it on straight away. Would highly recommend.Thank you!

Mr · 22 September 2024

Agent replied · 24 October 2024

Many thanks for your lovely review, we are very pleased you had an enjoyable experience. Best wishes All the team at Wetherby.

5/5

Trustpilot

Lovely estate agent

Lovely estate agent, on time. Garden could have done with a bit of a tidy as it was a bit off putting. Hard to grasp the reality of how lovely it could be. But inside is very spacious. One bedroom’s decor debatable but nothing that can’t be changed.

Bernadette · 28 July 2026

Agent replied · 29 July 2026

Thank you for your feedback and I'm glad the accompanied viewer was on time as we do try to adhere to this. We will also pass the feedback on to the vendor in regards to the property. Kind Regards Manning Stainton

5/5

Trustpilot

Sale of Dad's home

I was selling my late father's home and decided on Manning Stainton to sell the property and this was by far the best decision. Sarah was very professional and all staff kept me informed plus there was the use of the app. However this company and should l say, Lesley Alexander in particular from the move team was fantastic. What should have been a relatively straightforward sale, turned into a 7 month very long winded affair, but Lesley never failed to keep pushing to get us through the finish line. She was professional, extremely hard working, very dedicated to her job but sensitive to her clients and at times a counsellor. Whatever Lesley gets paid it's not enough.

Erica · 28 December 2023

Agent replied · 8 February 2024

Thank you so much for the kind words. We are glad to of helped you through a very difficult period. If you ever need us in the future just give us a call. Team Horsforth

5/5

Trustpilot

I recently had the pleasure of working with James…

I recently had the pleasure of working with James and his team in the Rothwell branch, to find my forever home. James and his team were not only professional but highly knowledgeable about the local market and made sure I always felt like a priority.At each step of Sale and purchase Ellie came through with her commitment to excellence and her negotiation skills were first rate. Ellie went above and beyond to ensure we were updated every step of the way. Not only did Ellie show patience but empathy through a difficult sale. As the sale progressed we were then allocated a Move Manager (Ann Rimmington) Ann was AMAZING!! She was always at the end of the phone going above and beyond to ensure the sale proceeded. Ann demonstrated patience and understanding of my situation and gave us continued support throughout the process. I would definitely recommend the team in Rothwell to anyone thinking of selling or purchasing property.However, I would strongly recommend NOT using in house Solicitors Chadwick Lawrence, if it wasn’t for Ann Move Manager the sale wouldn’t have happened!!! The lack of communication from the solicitors was so frustrating. They were so difficult to contact. Then on completion day the unnecessary stress and anxiety due to again lack of communication was totally unacceptable!! Once again on completion day the solicitors were totally unobtainable!! All I can say is thank goodness for James, Ellie and Ann.

Scott · 27 December 2023

Agent replied · 19 June 2024

Thanks so much Nichola & Scott, This is lovely to hear and we are so happy you can enjoy your new home. I also apologise for the experience you had with the solicitors. All the best.

4/5

Trustpilot

That was nice

That was nice! Great customer service. Big shout out to Charlotte P. in the Headingly branch. The only disappointment is what Manning Stainton (not Charlotte) recommend for the convenance legal firm: Levi Solicitors. Not very nice legal firm. It seems full of self-entitled professionals which have no patience with the plebs like us. If you choose other solicitors, Manning Stainton and Charlotte are great. Highly recommended.

Jacopo · 18 September 2024

Agent replied · 24 October 2024

We appreciate your kind words about Charlotte. We're glad you had a positive experience. We understand your disappointment with the legal firm recommendation and will take your feedback into consideration.

5/5

Trustpilot

Attentive team of staff at the Crossgates branch

Attentive team from the initial enquiry regarding both the sale of my property and the purchase of another property. Professionalism with the valuation, taking of photographs, feedback on viewings of my property. Then once sale and purchase was agreed help with liaising and chasing solicitors' actions. The team were always quick to respond to my queries.

Philip · 31 May 2026

Agent replied · 2 June 2026

We're so pleased to hear about your positive experience with our team. It's wonderful that we could assist you with both your sale and purchase, and that our professionalism and responsiveness met your expectations. Thank you for your kind words! Manning Stainton Estate Agents

5/5

Trustpilot

A dream

The most natural and responsive estate agent I have ever dealt with. From the viewing day to completion day I never once felt frustrated, only ever assured. Everyone was lovely - Chloe, James, Megan and Joanne. Also, the recommendations for solicitors and surveyors were also fantastic- they were very efficient also. Truly appreciated the bag of moving in gifts at the end. Manning Stainton at Morley really break the stereotypes around Estate Agents.

Matt · 11 September 2026

5/5

Trustpilot

Fully supportive

I sold my flat with Manning Stainton and I’m so glad I did. Sabrina In particular was friendly and always available for help in answering any questions I had. Sabrina had been working on my sale and always made sure I was updated often and wasn’t in the dark about progress.

Maiyee · 5 July 2026

Agent replied · 11 July 2026

Hi Maiyee, We are so pleased to hear that you had such a positive experience selling your flat with us. It's wonderful to know that our team provided excellent communication and support throughout the process. Manning Stainton Estate Agents

5/5

Trustpilot

We have had outstanding service from Move Managers Rochelle and Gemma

We have had outstanding service from Move Managers Rochelle & Gemma after the sale was agreed. They have been fantastic at keeping us updated, chasing when required, keeping everyone informed and moving the sale forward up to completion. They really did take the stress of what can be a frustratingly slow process. Thanks Rochelle and Gemma! The whole process with Manning Stainton Oakwood was very professional.

Julie · 16 September 2024

Agent replied · 19 June 2024

Hi Julie, thank you so much for taking the time to leave this lovely review and mentioning Jess, it is really appreciated. Thank you, Helen

5/5

Trustpilot

I went to view a property in Farsley…

I went to view a property in Farsley through the Manning Stainton Pudsey branch. AJ was very professional and understanding, he gave me useful information on the property, and his experience of working for many years in the industry. He very much understood that I had travelled a long way for this one viewing, so he gave me the time to view the property without rushing through in 15 minutes. I highly recommend AJ at the Manning Stainton Pudsey branch.

Craig · 26 July 2026

5/5

Trustpilot

Me and my partner have recently let a…

Me and my partner have recently let a house with the South Leeds branch and what a easy experience we had all the staff we spoke to were polite and friendly to speak to but a staff member in particular was a lady called Deborah Tooley she was super helpful and answered every single question I asked and got back to me quickly making the process as smooth as possible and eased any anxiety I had about the move. A huge thank you to Deborah and the team I would definitely go through any moves with them again !

Kelsea · 22 December 2023

Agent replied · 3 February 2024

Hi Kelsea, thanks for leaving us such a great review of the experience you had with us. Wishing you all the best in your new home!

5/5

Trustpilot

No hope to having a home in 3 days

I have been so stressed these past weeks looking for a place, as needed to be out by a fixed date. The team at South Leeds Letting (managed by Deborah Tooley) have been exactly what I needed; over the weeks the kept their promises, called or emailed when they said they would, were alway courteous and professional, told me where I stood so I could make an informed decision.Evie in the office was always pleasure to talk to. Hannah showed me around two properties, a delight to spend time with, and no hard sell. When I found the property that ticked all the boxes, Deborah and the team explained exactly what was needed and when, to ensure that things moved very quickly in my favour. I've gone from having no hope to having a home within three days. A huge weight has been lifted. The basic needs of people mean far more during this time of costs crisis and at Christmas and I can't thank the team enough.

Pars · 21 December 2023

Agent replied · 3 February 2024

Hi Pars, what a genuinely lovely review to read. It's not very often someone takes the time to appreciate our work in such detail and it's very kind of you to share your positive experience with us, all the team are really appreciative. I'm so pleased you're happy with what they have done for you and we all wish you the best in your new home!

3/5

Trustpilot

Photos were of good quality

Suzanne · 20 June 2026

Agent replied · 23 June 2026

Thank you for taking the time to leave a review. We're pleased to hear that you were happy with the quality of the marketing photographs and that our team were readily available whenever you needed assistance. We are sorry to read that you felt the experience lacked the personal touch you were looking for. Every client and property has its own story, and we appreciate your feedback regarding how this was reflected throughout the process. Whilst we respect your view on the fee charged, our service extends beyond photography and marketing, with our team handling enquiries, arranging and following up viewings, providing sales progression support and working to secure the best possible outcome for our clients. That said, we recognise that each seller's expectations are different, and we're disappointed that we did not leave you with a more positive overall impression. Thank you again for your feedback, which we will take on board as we continue to improve our service. Kind regards Sarah

5/5

Trustpilot

Helping dad to sell and move was a very…

Helping dad to sell and move was a very stressful time. Zaini Miraj from Manning Stainton was a great help keeping me upto date with a weekly catch up call to guide and help with any issues. It was a long 5 months dealing with solicitors, our own estate agent selling dads property did not contact us once throughout the whole process. Thankyou Manning Stainton and special thanks to Zaini for all the help.

Graham · 24 April 2024

Agent replied · 19 June 2024

Hi Graham,We really appreciate the time taken to leave this review and hope your dad settles in well to that lovely bungalow! You were a pleasure to deal with and if you ever need us in the future please feel free to get in touch.Dan

5/5

Trustpilot

Excellent experience! Highly recommend!

We’ve had an excellent experience with Manning Stainton in both selling our own property, and finding a rental to move onto to. Ben and Emma were exceptional throughout the process; both kept our sale progressing and following up on things where needed to avoid any unnecessary delays. Communication was great throughout and both Ben and Emma maintain a great relationship with the buyers/ sellers/ solicitors to keep everything on track - they we both an integral part of helping us move us swiftly. They have a strong bank of buyers and can help you sell your home to the right person. We couldn’t recommend Manning Stainton enough!

Sarah · 19 December 2023

Agent replied · 13 February 2024

Thank you for sharing your fantastic experience with us! It's wonderful to hear that Ben and Emma provided exceptional service throughout both the sale of your property and the process of finding a rental. We appreciate your recommendation, and we're delighted that you had such a positive experience with us! We know we don't need to say it but if you ever need us you know where to find us!

2/5

Trustpilot

Dishonest pricing, hidden fees and poor communication!

They seem to be a nice team...but very very sneaky with fees. The prices are very high for managed rental. If they can add a fee for anything they seem to do so. After the regular full managed fee of around 10%, the 450 pound finders fee..they then even charge an additionally 2% fee for sending your statement to you! (this is included at all other agencies i worked with). This will make your fees creep towards 20%. So at the end of the month, with add-ons you are lucky to get anything at all! The charging fees are very dishonest and new things pop up every month.

Frequent-Traveller · 25 July 2026

5/5

Trustpilot

Lauren Moore was a pleasure to work…

Lauren Moore was a pleasure to work with at this really stressful time. She went over and above with chasing for us and kept me sane when the move seemed to be stalling. She’s a credit to your company.

Chrissie · 4 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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