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Manning Stainton Moortown Lettings reviews

4.8

★★★★★ Excellent

2,527 reviews across 2 platforms

9 Allerton Avenue, Moortown, LS17 6RE

Manning Stainton's office in Moortown, at 9 Allerton Avenue, is rated 4.8 out of 5 across 2,527 reviews on two platforms, including 217 Google reviews rated 4.7.

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4.7 / 5

217

Reviews on Google

This office

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2,310

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Moortown office, from every platform, shown as written. First names only.

5/5

Trustpilot

House Sale

I want to say a massive thanks to Niamh Hanley at the Oakwood branch who supported with the sale of my property. For someone who hasn’t dealt with estate agents, she made the process really easy for me. Niamh arranged open days for viewings of my property and kept me up to date with the offers and position of the people interested as well as any feedback from the potential buyers. Niamh was polite, professional and really patient whilst I searched for a property to ensure there was a complete chain before passing me to the move team. Niamh went above and beyond by contacting the vendor of the property I was purchasing due to some complexities in the information being given. Thanks again Niamh!

Rhuftaz · 15 April 2024

Agent replied · 19 June 2024

Thank you so much for your amazing feedback regarding Niamh, it is really appreciated and I just want to thank you for taking the time to do it. Regards, Helen

5/5

Trustpilot

Megan at Manning Staintons if Morley…

Megan at Manning Staintons if Morley has been an absolute diamond. She has kept us up to date with everything offering essential advice as and when needed. She really did go the extra mile. I highly recommend the team at Morley.

Ren · 30 June 2026

5/5

Trustpilot

Helpful and supportive

Everyone we spoke to throughout the process was so supportive and clearly explained everything we needed to do and how it was progressing. Matthew and Bel were especially helpful when describing what was required at various stages.

JB · 28 July 2026

5/5

Trustpilot

Amazing service

Made everything so easy, always got back to emails and just overall made the whole process so smooth. Shoutout to Megan Hirst too who was brilliant at keeping me up to date with everything. Would’ve been a lot harder without her help and support.

Joe · 8 June 2026

1/5

Trustpilot

The person buying a property is just as important as someone selling their property

I felt treated like someone on a conveyer belt, not important, like buying a pair of shoes online for 310k (over a quarter million). There was no meeting, no working relationship and no understanding of my needs. The price reduction was due to the home buyer survery, nothing to do with the property negotiator. They could have been more transparent about the electrical rewiring needed for the property adn also the gas situation to make it safe before moving in. The property was unclean. The oven, grill, extractor fan, pantry area, kitchen cupboards and draws were in a disgusting state. Estate Agents should set minimum standards selling properties where possible. The vendor should have paid to have the property professionally cleaned and I know this could have been done. This property was not in a 'moving in' condition when it could have easily been avoided. I would not recommend anyone doing business with MS.

Shams · 10 April 2024

Agent replied · 19 June 2024

Good afternoon and thank you for taking the time to discuss this with me over the telephone following your feedback online, as discussed we are sorry to hear that the service that you feel that you received is not up to the very high standards that we like to keep. I have looked into this further with the team and I am sorry to hear that you felt the communication was not up to the standard that you were expecting. I know that there were numerous calls that our team attempted to make that unfortunately went unanswered. In relation to the price adjustment agreed, we will always request a copy of the survey that you make reference to and we believed a new priced had been negotiated that all parties agreed to. We are also sorry to hear that the condition of the property was not what you had hoped for unfortunately the owner is responsible for the condition of the property at the point of the handover of the keys. If we can be of any further assistance please do not hesitate to contact me.Kind Regards Lee Branch Manager

5/5

Trustpilot

Ann and the team were very nice to deal…

Ann and the team were very nice to deal with, always professional and helped keep up the momentum for my house sale. I would recommend them.

Robert · 7 October 2026

5/5

Trustpilot

Helpful, positive and very supportive

We found South Leeds Lettings really supportive. We had Evie Longley helping us through the process of renting and she was very helpful and perhaps more patient with my questions than I might have been. On the occasion that Evie wasn't available, there was always someone there to help out or pass the message on and we heard back pretty quickly each time.So thank you Evie and everyone else who helped out, you made this daunting task of moving a lot easier for us!

Daniel · 8 April 2024

Agent replied · 19 June 2024

Hi Daniel, thanks for the fantastic review! It's great to hear Evie did such a good job looking after you and helping you secure your new home!

5/5

Trustpilot

Excellent service from the Beeston

Excellent service from the Beeston, Leeds office. Dan the branch manager and his excellent team did a superb job of selling my house during a difficult market. Special mention to Julie and Zaini Miraj for their assistance with some difficulties that arose during the transaction. I'm not the easiest person to deal with following a head injury a few years ago but the team showed patience and understanding throughout. This is the 3rd house that the Manning Stainton, Beeston, Leeds team have sold for my family all with super results.

Andrew · 5 April 2024

Agent replied · 19 June 2024

Hi Andrew,Thank you for leaving us this super review! We hope you are settled into your new home and thank you for trusting us to sell your home. Dan

5/5

Trustpilot

Joeanne is a first class sale manager

Joeanne is a first class sale manager, from start to finish. She was always at the other end of the phone. She would always get back to you straight away either by email or phone. She was honest in answering questions or queries, she would chase up buyers or sellers so well done Joeanne & thank you for all your hard work I would definitely recommend your company on your work alone .

Mrs · 9 August 2024

Agent replied · 24 August 2024

Thank you so much for taking the time to review us Julie. It always makes my day to know that my team are are appreciated. I wish you all of the very best.

5/5

Trustpilot

Good job done by all

Good job done by all - especially Phoebe.

Mark · 3 July 2026

Agent replied · 3 July 2026

We're so glad to hear you had a positive experience and appreciate your kind words about our team's efforts!

5/5

Trustpilot

We couldn't be happier with the service…

We couldn't be happier with the service we received. Throughout our purchase, the team was consistently transparent, clear, and proactive in their communication, which made a real difference in what can often be a stressful process. They took regular follow-ups with both our solicitors and the sellers, keeping the chain moving and making sure nothing fell through the cracks. Any time we had a question, we got a clear and honest answer, no vague responses or being left in the dark. Their active involvement in chasing progress on both sides genuinely helped keep things on track, and we always felt informed about where things stood. Would highly recommend them to anyone buying or selling a property.

Gaurav · 26 August 2026

5/5

Trustpilot

Tyler from Moortown branch is fantastic! A stress free experience.

Tyler from the Moortown branch was absolutely fantastic throughout the process.He worked his absolute magic to make sure we got our keys in time before Easter, dealing with delayed references, and working as hard as possible in such a short time frame to make everything possible for us.Couldn't ask for any more, Tyler has been an absolute gem to worth with, professional and in safe hands. Manning Stainton has been such a pleasure to work with and help us get our new rented property in such a short time.Thank you again Tyler!David and Claire

David · 28 March 2024

Agent replied · 19 June 2024

Thank you for your 5* review, your comments have been passed on to Tyler :)

5/5

Trustpilot

Friendly, efficient service from Pudsey Manning Stainton

My son saw a house he liked on Rightmove, so because of his work commitments, I agreed to help him sort it. It is 40years since his dad and I bought our house! Laura has been really helpful, talking us through the process, arranged a prompt viewing and when our son wanted to make an offer was very clear and helpful about what was needed, briefing her colleagues so they were able to assist when she was not going to around for a couple of days. She has now handed us on to her colleague to see us through the next stage. So far she has ensured that a potentially fraught process has progressed very smoothly

Eryl · 27 March 2024

Agent replied · 19 June 2024

Hi Eryl, thank you so much. I hope all goes well with the purchase & your son is soon in and settled :) Laura

3/5

Trustpilot

Not as good as the first time around

I used Manning Stainton in 2022 for the sale of a property which went well so I decided to use them an for the sale of a flat I owned. Jodie was very friendly and knowledgeable but the initial photographs were poor and in one case the photograph of the car parking space wasn't even my space. The wording for the advert was terrible grammatically and the spelling was incorrect in some cases. I found phone calls from the move managers annoying sometimes especially when I was being asked to chase my solicitors as I would have thought this was something they would do.

ARCHDALE · 25 March 2024

Agent replied · 19 June 2024

Hi Jacqueline, thank you for taking the time to leave us some feedback on your experience. As a returning customer, I'm pleased to see we were able to agree your sale in under a month of marketing. It's also great to hear you were pleased with Jodie's work but will of course take your feedback on board and look into the points raised. Kind Regards, Andrew.

5/5

Trustpilot

Phoebe was very helpful

Phoebe was very helpful during the process of buying our house. She was always chasing for updates and made communication between the different parties very smooth. Even after completion, Phoebe helped us with queries about our new home.

Pablo · 14 July 2026

5/5

Trustpilot

Proactive service

We have been really pleased with the service we have received so far from Manning Stainton in particular, that from Jacob Onyando. Jacob has been incredibly proactive in providing updates, so much so we have never felt the need to call as we knew Jacob would be in touch. Our house sold within a week for more than the asking price and is progressing well due to Jacobs proactivness. We are very grateful to the service Jacob has provided to us.

Sarah · 20 March 2024

Agent replied · 19 June 2024

Thanks so much for the kind feedback Sarah, that's fantastic news and Jacob will be over the moon to see this!

3/5

Trustpilot

coordination between them and chadwick lawrence is poor though branch staff is excellent

I am Mr.Ho Tai Yeung who is the first buyer of 28 Birch Crescent LS15 7SU.I pulled out the offer mainly because the sale takes too long.First ,the branch staff Joanne Williams and Natalie Adkins is quite good and keep informing me of the progress and do take good balance of interest between sellers and buyers ,this is a point to credit.However,the sale is really too slow.My offer is accepted in Dec 2022 and the sellers solicitors have ZERO response and progress,until FEB i was informed the sellers passed away.No legal pack or even courtesy email was sent to my solicitors and is unprofessional.This property is a empty,no chain,no tenant inside and i am a cash buyer.For this nature of sales,it usually takes within 3 months to complete.The another properties that i buy from Your Move James Baratt (also a probate property)only takes 1.5 months to complete and properties of similar background completes within 4 months,what a great contrast.Even on the website they also boasted most of their sale complete within 12 weeks.I am unhappy they cant grasp the timing to complete before the sellers passed away.Another point is that even after the probate was granted in mid July 2023.The sellers solicitors didnt send any document and Manning Stainton make up quite a lot of excuse eg.client letter not prepared yet and i feel Manning Stainton is not ambitious in helping both side to complete the sale smoothly .It does not only waste my time but also waste seller's money in paying for bills for a property that is extra for them.Having no progress at all,i have no choice but to pull out.More than that,I found out this agent is not good at marketing.I only know the boilers is 2 years old and the sellers have been in loved with the house for 35 years after viewing.However,they should have listed out this point on the market to attract more potential buyers.However ,they didnt and this may miss a lot of potential buyers.Now i seen the property is SSTC again and i wished the sellers can complete the sale smoothly this time.editted: I do appreciate the customer service of Joanne and Natalie but the sale should have proceed quicker as similar probate sales from your move only takes 1.5 months but yours take more than 9 months and sellers solicitors recommended by ms do nothing at allwhich let me down.

Ho · 17 March 2024

Agent replied · 19 June 2024

Good Morning Mr Yeung, im disappointed to hear your negative review as when you pulled out of the purchase after deciding the property would be too small for your growing family you said you were very happy with everything and would write us a 5 star review. As you can appreciate things do come up in house sales that we cannot foresee and does hold things up, but I do wish you all the best in your property search.

5/5

Trustpilot

Hannah Lund and the team in Headingley…

Hannah Lund and the team in Headingley were brilliant throughout the whole sales process.

Kieran · 14 May 2026

Agent replied · 19 May 2026

Dear Kieran, Thank you for taking the time to leave a review for Hannah and The Headingley Team. Also for saying that you would recommend us. We really appreciate it. Kind regards Amy and The Headingley Team.

5/5

Trustpilot

Fantastic team & estate agents!

We recently bought a house through manning stainton and I could not fault their service. From start to finish we were kept informed, nothing was too much trouble and every step was talked through. Our experience was mainly led by Megan who was fantastic! The communication kept everything smooth running and we could not be more grateful for her help throughout the whole journey. Thank you to all the team, could not recommend them more!

Nat · 23 September 2026

5/5

Trustpilot

Excellent Estate Agent

We recently used Manning Stainton to purchase our home. We had a great experience with them. Lauren M kept us up to date throughout the whole process. Lauren did all the chasing with our solicitors and provided us with a weekly update which was very helpful. We would definitely using Manning Stainton to sell our house in the future.

Bronwyn · 5 June 2026

Agent replied · 16 June 2026

Hi Bronwyn, thanks for the fantastic review and congratulations on your new home!

5/5

Trustpilot

Great service!

Bel and Jack made selling my property stress free!! Really quick sale, couple of weeks from going on Rightmove to being sold! Both provided a great service,. from regular updates to negotiating the sale. Offered help whenever it was needed even with scanning documents etc, couldn't have asked for a better service, both a pleasure to deal with. Thanks also to Matthew that did the initial groundwork! Would highly recommend.

Anon · 9 September 2024

Agent replied · 24 October 2024

Thank you for your kind words and 5-star rating. We're thrilled to hear that you had such a positive experience selling your property.

5/5

Trustpilot

Excellent service

We had three estate agents round to quote for my elderly mother's house move. Manning Stainton were the most personable and best reflected our view of the strategy for selling the property. The listing, viewing and sale process managed by Jessica was excellent. Jessica was very understanding of our position and was friendly, informative and always happy to assist. Her intuition reflected our own views which made the whole process smooth and reassuring. Once a buyer had been agreed, the completion was then managed by Rochelle and Gemma who again were excellent communicators and kept us informed at every step and were always happy and available to provide advice and guidance. We would certainly recommend Manning Stainton (Moortown).

Mark · 9 March 2024

Agent replied · 19 June 2024

What a lovely review! Thank you for your kind words and we hope your mum will be very happy in her new home.

5/5

Trustpilot

Incredible customer service from start to finish

We just bought our first house listed by Manning Stainton and we had an unbelievably smooth experience. This was hugely down to Charlotte who helped us every step of the way. She was incredibly friendly and quick to respond to all our weird and wonderful questions. Charlotte acted as the perfect middle point between us and our buyers and I know this massively helped with our purchase progressing so quickly. We can't thank Charlotte and Manning Stainton enough for making what is supposed to be a stressful experience, an utter breeze!

Rhiannon · 8 March 2024

Agent replied · 19 June 2024

Hi Rhiannon, Charlotte was super happy to see your feedback thanks so much! Glad she made life so much easier for you, if you ever need her in the future or the team please get in touch.

5/5

Trustpilot

Excellent from start to finish and…

Excellent from start to finish and comms were consistently great. Debbie, Gemma and Rochelle were all a massive help, and the purchase would not have happened without their hard work and diligence, thank you all very much!

Simon · 13 July 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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