Every review we hold for the Moortown office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThanks to Clemmie and her colleagues who managed to get the right person to view our house. The house had only been on the market for a week and I got a great offer. We've also put an offer on another property and it's been accepted so looking forward to moving into our new home. Well done to the staff from Moreton branch. You all did a great job and you're all so lovely to deal with. Thanks again Marie G xx
Marie · 7 August 2024
Agent replied · 7 August 2026
Hi Marie, thank you ever so much for taking the time to leave us a review! your feedback is really appreciated.
★★★★★ 5/5
TrustpilotRefreshing service
From the valuation, to taking photos, to booking in viewings and the sale of my house (it took only 3 weeks to find a buyer!), all the staff at manning Stainton Morley have been nothing but helpful and on the ball. It’s refreshing to get such a positive experience from an estate agent during a time that is extremely stressful for many. Reading through previous reviews it may come as no surprise to hear that Chloe has been fantastic throughout the process, nothing is too much trouble and her communication is excellent, not to mention her willingness to help and keeping you informed about the process. It was a great decision to choose Manning Stainton Morley, it’s been a breeze!
Nathan · 5 August 2024
Agent replied · 24 August 2024
Hi Nathan, what an incredible review! It's so great to read you've had such a fantastic experience and I know Chloe was so pleased to read your kind words. Thank you for taking the time to appreciate her efforts.
★★★★★ 5/5
Trustpilot5🌟 experience!
Our move manager, Lauren Moore, was so helpful, kept us updated throughout and had such amazing communication. Nothing ever felt like too much trouble, and she genuinely went above and beyond to help us whenever we needed it. She was always quick to respond, reassuring when things got a little stressful, and made sure we always knew what was going on.
Our experience with Manning Stainton as a whole has been fantastic. Everyone we dealt with was friendly, professional and helpful, and we always felt like we were in safe hands throughout the process! Definitely recommend 😊
Sophie · 6 October 2026
★★★★★ 5/5
TrustpilotWe found the staff at the Guiseley…
We found the staff at the Guiseley branch extremely helpful the young lady that looked after us very cheerful couldn’t do enough for us having employed staff all my life I think she’s a girl you ought to look after the transaction was very quick thank you again I will certainly recommend Mannings Estate Agent I hope you all have a happy Christmas and most important a healthy New Year.
Mr · 24 December 2025
★★★★★ 5/5
TrustpilotProfessional service
Manning and stainton valued my property for a good price . I previously had a valuation with another agent which was remarkably lower than what i was expecting. They have constantly kept me updated and scheduled all the viewings without any problems .Chloe has been absolutely fantastic always very professional There were days when i felt despondent about not getting a reasonable offer and thought the house would never sell but Chloe’s cheerful and bubbly personality always gave me hope and cheered me up.
Mrs · 26 July 2024
Agent replied · 24 August 2024
Hi Mrs Burgess, thank you for taking the time to leave us such a fantastic review. I'm so pleased we've been able to get a sale agreed for you and you've had such a positive experience with Chloe.
★★★★★ 5/5
TrustpilotAll of the team who have worked on the…
All of the team who have worked on the sale of my property have been outstanding from start to finish. I was kept up to date with viewings, feedback and any queries I had were answered quickly and thoroughly. Emails were responded to usually the same day and if not, certainly within 24 hours. Special mention to Dale, who was exceptional, getting in contact regularly to check in and discuss the progress before handing over to Joanne Williams who managed the move, also exceptional. Joanne kept in regular contact and I never had to pester for information. Phenomenal service from everyone involved and I wouldn’t hesitate to recommend them to anyone. Thank you!
Helen · 24 July 2024
Agent replied · 24 August 2024
Thank you so much for your amazing comments, the team are very happy, especially Dale & Joanne. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotFirst Time Buyers - Great experience
We are first time buyers and received such great support from Jessica @ the Oakwood branch. She was happy to answer any questions we had (which were a lot as we are new to the process!).Jessica was super responsive and kept us updated up until handing us over to the next stage, even then she assured us we were free to call her if unable to get through elsewhere. We were really reassured and felt fully supported with Jessica. Thank you so much again!
Zoe · 22 July 2024
Agent replied · 24 August 2024
Thank you Zoe for taking the time to post such a lovely review about Jess, she is delighted! Hopefully it won't be too long before you have the keys to your beautiful new home and you can both settle in and enjoy it. Kind regards, Helen
★★★★★ 5/5
TrustpilotFirst Time Buyer
I recently had an offer accepted on a property being sold by Manning Stainton. Olivia was amazing from start to finish, keeping me informed of any updates, even just calling on a Friday afternoon to let me know that there were more viewings scheduled over the weekend and she'd have a further update on Monday. She explained each part of the process and making it all as smooth as possible, especially for a first time buyer. Thank you Olivia!
Olivia · 7 August 2024
Agent replied · 3 February 2024
Thank you for taking the time to leave a review for Olivia. She really appreciates it. I know it can be a bit daunting as a first time buyer so it's lovely to hear she's made the process smoother and clearer. Kind regards Amy and The Headingley Team
★★★★★ 5/5
TrustpilotKept updated regularly.
Kept updated regularly.Our selling experience with Manning and Stainton has been extremely professional and positive.The friendly team have been on the ball and informative at every turn.Special thanks to Jack for his weekly updates and positive attitude towards selling the house.Also worth mentioning is that we had all the viewings done by the team and the house was always left in good order with doors being closed and everything tidy.No hesitation in recommending Manning Stainton Guiseley.
Chris · 25 September 2024
Agent replied · 24 October 2024
Thank you for your kind words and the 5-star rating. We are delighted to hear about your positive experience with our team. We appreciate your recognition of Jack's efforts and the dedication of our team to ensure a smooth and successful sale.
★★★★★ 5/5
TrustpilotI had a really positive experience with…
I had a really positive experience with Izzy Denton and Annabel Fould at the Adel office. They were extremely helpful, accommodating and responsive throughout the whole process. Nothing was ever too much trouble, and they were always happy to answer questions, provide weekly progress updates and work around our needs.
Their friendly and professional approach made everything much easier. Our sale is still ongoing and the process is always stressful, however Izzy popped over for a personal visit midway through which was a reassuring touch.
I really appreciate all the help and support and would happily recommend them to anyone looking to buy or sell a property.
Lesha · 2 October 2026
★★★★★ 5/5
TrustpilotFrom our house falling through on a…
From our house falling through on a Friday, Manning Stainton were able to set us up with a viewing on a Sunday afternoon within an hours notice they really helped us out.Hamzah set us up with the initial viewing, of which he went the extra mile in setting this up at short notice with staff who stayed behind to let us view the property.On the Monday, Manning Stainton, in particular Debbie Cubdill, helped us secure the property just by being available and communicating regularly and keeping contact open.We went through a lot in our move with several people in the chain, solicitors, other estate agents and challenges along the way but the turnaround and communication when Manning Stainton joined our process made us happy new homeowners.Thank you for all your efforts to all the team at the Pudsey branch and for the new home gifts.You helped make our new start a happy one.Kind regardsPaul
Paul · 17 July 2024
Agent replied · 19 June 2024
Thank you Paul, I hope you enjoyed your first weekend in the new house, can't wait to see what you do with it. All the best. Charlotte
★★★★★ 5/5
TrustpilotHow to handle a difficult house sale
Throughout my difficulties in completing my purchase of one of your properties Jenny Archer at your Headingley office dealt with every situation with patience, humour and a thoroughly professional approach so that eventually the sale was made
Whenever I need a future estate agent in Leeds it will be with Manning Stainton and hopefully with Jenny Archer
Mr · 3 August 2026
Agent replied · 4 August 2026
Dear Geoff, It's been our pleasure to help you move. Thank you for taking the time to leave a review for Jenny, she really appreciates it. If you ever need anything at all just let us know, we're only round the corner. Take care of yourself. Amy and The Headingley Team.
★★★★★ 5/5
TrustpilotEvie and Isabelle's valuable help
I'm delighted to share my exceptional experience with Isabelle Smith and Evie Longley at the South Leeds Letting office. From the start, Isabelle and Evie demonstrated remarkable efficiency, speeding up the move-in process far beyond the usual timeframe. Their kindness and supportive nature made the entire transition seamless and stress-free. They consistently responded promptly to all our queries and concerns, ensuring we felt valued and well taken care of. Their professionalism and dedication truly set them apart. I highly recommend Isabelle and Evie to anyone seeking a smooth and pleasant letting experience. Thank you both for your outstanding service!
Sarah · 16 July 2024
Agent replied · 24 August 2024
Hi Sarah, thank you for your fantastic review! Isabelle and Evie are very pleased you have been happy with their service to you!
★★★★★ 5/5
TrustpilotNiamh Hanley is an absolute legend!
I can't speak highly enough of Niamh at the Oakwood branch. She is the best estate agent I've ever dealt with - warm, friendly, super efficient, straight talking and professional. She always picks up the phone and knows the answer to my question. If she doesn't know, then she always follows up in good time. She is super reliable and we have total confidence in her. She expertly handled our purchase and offer process and we are so glad she was there to help us! Give her a raise! Thanks Niamh for all your support.
Mr · 15 July 2024
Agent replied · 24 August 2024
Thank you for your lovely review and high praise of Niamh, it is very much appreciated John. Kind regards, Helen
★★★★★ 5/5
TrustpilotPain-free property sale
We've just sold a property through Manning Staintons Morley office and what a pain-free experience it turned out to be. Right from the initial contact to arrange a valuation to the sale completion, each member of staff I had dealings with was very friendly and professional. A big thank you to the conveyancing team who I dealt with. Lisa was in regular contact by email or phone and Megan phoned every week even when there wasn't much to report. It was very reassuring to hear her cheerful voice keeping me updated. Many thanks to everyone at Manning Stainton Morley
Charles · 13 July 2024
Agent replied · 24 August 2024
Hi Charles, thank you for your wonderful review, we are glad that all the staff were friendly and professional and you were impressed with our sales progression!
★★★★★ 5/5
TrustpilotQuick and easy, thank you
Thank you to Matthew and Annabel, from the Otley Road branch, for organising my 86 year old mums house sale. Annabel was professional, friendly and patient with mum ensuring she didn’t feel rushed and was kept fully informed of everything that was happening.Mum had around 30 viewings and said she couldn’t even tell anyone had been in her home so thanks to Matthew’s dad who conducted her viewings. Great team we would definitely recommend them, mums home sold (subject to contract) 14 days after first walking into their branch!
Deru · 11 July 2024
Agent replied · 24 August 2024
Thanks for your review. Your buyers were delighted to have their offer accepted and are very excited!
★★★★★ 5/5
TrustpilotAppreciation
I wanted to express my sincere gratitude for the outstanding service provided by Briony during my tenancy. Briony is prompt and efficient handling my maintenance issues was truly impressive and greatly appreciated. Manning Stainton team consistently went above and beyond to ensure that everything was addressed quickly and effectively.Additionally, Briony assistance in helping me move out early was invaluable. Briony professionalism and support made the process smooth and stress-free. It’s rare to find such a dedicated and responsive property manager, and I am truly grateful for all Briny's help.Thank you once again for your exceptional service.
Dr · 10 July 2024
Agent replied · 24 August 2024
Thank you for your review about Briony. We appreciate the feedback.
★★★★★ 5/5
TrustpilotSale/purchase
Thanks to the team at the Adel branch who have been very attentive throughout our house sale..specifically Bell!Following a long slog of viewings and a loss of our onwards purchase Matt kindly forwarded us a property which we absolutely fell in love with and so managed to purchase this…Unknowingly the timescales worked perfectly!Huge Thanks to Bell who has absolutely smashed it! Bell has been our case handler throughout and during which has gone above and beyond to assist where she can, most importantly she’s stayed positive and has been extremely bubbly throughout! Thank you team! :)
Rochelle · 10 July 2024
Agent replied · 24 August 2024
Thank you for a such a lovely review!
★★★★★ 1/5
GoogleStart of tenancy:
We are new tenants with Manning Stainton. We had mainly dealt with Jan during the viewings, Kimberley/John during the referencing process and Kay during the key collection.
I found Jan to be very lovely and friendly during ALL our viewings with Manning Stainton. She was very accommodating and even made us laugh! Kimberley and John were really helpful, clear & prompt with their responses during the referencing process; which made made me feel at ease. Five stars!
During tenancy:
We have been living at the flat for almost 3 years. We have ongoing maintenance issues not sorted, they arrange irregular inspections, they initially screwed up registering our deposits and the property managers who were supposed to care for us during this time have horrific terrible communication between them so far.
End of tenancy:
The landlord had tried to take my whole deposit for damages in my flat when I decided to leave. Being lucky enough to have experience with the DPS system and having evidence (photos & videos) sent to the managing agent & DPS of all the repairs that had not been sorted throughout my tenancy, I had fought my case against this and had managed to get back 2/3 of my deposit. Given I had tenanted the flat for 5-6 years there were naturally some damages which I put some of my own money towards from the deposit.
Overall, manning Stainton weren’t good at looking after the flat in general. Poor communication with the tenant and amongst themselves, also not efficient enough when carrying out any repairs to the flat.
Y · 9 July 2024
Agent replied · 31 May 2023
We're sorry to see you leave us a 2 star rating, especially when you had a good experience with several members of our team. Our manager John would like to discuss the things you were unhappy with if you would like to email us marketing@manningstainton.co.uk
★★★★★ 5/5
TrustpilotAbsolutely Fantastic
Absolutely Fantastic Our sales negotiator Karly Bibby was truly amazing, selling a home was a first for me and my wife, Karly helped us through it at every stage, it went on the market on the Friday and was sold three days later after Karly held block viewings, a week later Karly was back on the phone explaining the purchaser was having second thoughts, once again Karly was back on the phone to the other viewers and my home was sold again at full asking price.Professional hardworking outstanding
Tony · 8 July 2024
Agent replied · 19 June 2024
Thank you Tony for taking the time to write such a lovely review, it is very much appreciated and Karly is delighted with your feedback. Kind regards, Helen and the team at Oakwood
★★★★★ 5/5
TrustpilotWe sold our property with manning…
We sold our property with manning stainton.
We had zaini oversee the process.
Zaini communicated with me at each step of the convincing.
Everything went smoothly 😌
Thankyou zaini
Melaniejaynerileygooglemail.co · 17 October 2026
★★★★★ 5/5
TrustpilotA wonderful team who have really looked…
A wonderful team who have really looked after us throughout our sale and purchase with such understanding of the huge step in life we were taking . Debbie is just great at reassuring and reducing stress levels and goes the extra mile to liaise with all involved. Charlotte I remember had such enthusiasm as she showed us around potential new homes and allowed us space and time to think. I also appreciated that whenever I called there was a friendly voice answering , I think at times this was Laura , always passed on our message and a return call was made to address any questions we had. I highly recommend the whole team and offer our sincere thanks x
Sharon · 2 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave such a lovely review Im glad you have had a good experience with us Sharon hope you are happy in the new home Debbie :)
★★★★★ 5/5
TrustpilotJust finally sold my mums house
Just finally sold my mums house. It wasn’t as straightforward as we first thought as the house was in a trust so there was a good few hurdles to jump! But thankfully we had Charlotte Poutney as our move manager. She guided us through all the way. Always just a phone call away. Charlotte was really friendly, approachable, and professional. Nothing was to much trouble. Myself and my Partner were really stressed as time went on but Charlotte always managed to calm & reassure us. So last Friday we had our “Happy Ending” Completion day! : )So once again a BIG THANKYOU to Charlotte Poutney!! 👏🏻👏🏻
Philip · 2 July 2024
Agent replied · 24 August 2024
Hi Philip, congratulations on finally completing on the property! Glad to see Charlotte took a lot of the stress of your shoulders through this period!
★★★★★ 5/5
TrustpilotGreat Proactive Approach
Completely stress free selling experience from Manning Stainton, they supported on everything from advising on furniture layouts for how to make photos look the best to hosting viewings while I worked away and chasing everyone up and keeping me updated through the selling process. Property was sold subject to contract in less than two weeks by Jacob at the Garforth Branch then Charlotte Poutney sorted everything from there. They are happy to communicate on the phone or by Email so kept me up to date while I worked abroad. Helped find a solicitor and moving company. All completely stress free. I used Manning's based on recommendations from several friends and will recommend them to everyone else in the future.
Mr · 2 July 2024
Agent replied · 24 August 2024
Thanks for your kind words and happy to know the recommendations have worked out very well on the easy sale and move for you!Jacob and Charlotte are really happy with their feedback as well so thankyou once more!
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