Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDebbie Webber & Aurum Close, Horley
Debbie Webber is responsible for running our site at Aurum Close, Horley. It is so well run that we hardly ever have to contact her but when we do she deals with the situation quickly, with no fuss. She is always very easy to talk to and friendly and keeps us up to date with what is happening where necessary. Most of the site problems are round people dumping large items of rubbish where they shouldn't. When we tell Debbie they are removed immediately.
Lynn · 10 December 2020
Agent replied · 23 October 2024
Really pleased that when you do need to contact us you find our service so efficient. We are here to help whenever you need us. Thank you for taking the time to leave such a wonderful review.
★★★★★ 5/5
TrustpilotWhite & Sons horley
James and Lucy were most helpful in keeping us informed and updated with the progress of our move, such amazing and caring people real professionals at what they do. Would recommend them to anyone who's buying a property.
Patrick · 23 September 2024
Agent replied · 23 October 2024
Thank you for sharing your experience. It was an absolute pleasure to read your kind words. Your recommendation is the highest accolade we could ask for - thank you.
★★★★★ 1/5
TrustpilotPoor and dishonest communication
Absolutely shocking with their communication to shareholders. One of the Directors, Debbie W, outright lied and when I called he out and asked for honest and transparent comms, she ignored me. Laughable, if I wasn't contributing to the 'service' costs...
C · 18 February 2026
Agent replied · 19 March 2026
Please be assured that we are doing everything possible to resolve the rather complex legal situation at your development.
We have, and will continue to, update all residents as and when we are able.
★★★★★ 5/5
TrustpilotGreat staff, great service
Great staff, great service, really helpful at managing a tricky sale through every step of the process.
Nigel · 28 July 2026
Agent replied · 23 September 2026
So pleased we were on hand to manage that tricky sale through to completion for you. Thank you for taking the time to leave a review; this is very much appreciated.
★★★★★ 5/5
TrustpilotChoose White and Sons!!
We have recently sold our property and from start to finish the whole team have been great. We have personally liaised with Cedric, Jago and Jack with our sale. Cedric valued our property and was really professional and helped us feel supported with our decisions. The team have helped and answered every question we have had. They have been efficient in answering enquiries and giving us updates as and when needed. We couldn't fault the team, they were all great!
Kelly · 17 November 2025
★★★★★ 4/5
TrustpilotHelpful agents
Helpful agents. Always answered any questions I had.I had a very fun viewing with a member of the team!
Sue · 29 June 2026
Agent replied · 23 September 2026
We are so pleased we made your viewing so much fun. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotThey were very helpful and made the…
They were very helpful and made the transition very smooth and were polite and happy to answer any question I had about the process or just to clarify anything I was unsure about.
Jamie · 3 March 2026
Agent replied · 23 October 2024
We are so pleased to hear that we made the transition a smooth one. Thank you for taking the time to leave a review.
★★★★★ 5/5
FacebookAfter using and working with White and Sons on a personal and professional basis for the last 25 years I do not have any hesitation in whole hardly recommend this well established local business. From house purchase and selling managed by Tom, Phillip and team, to all aspects of tenancy management, block management and much more managed Justin, Debbie and team.
This well established friendly company gets a 5 star recommendation from me.
Andy · 14 December 2020
Agent replied · 20 March 2026
Thank you Andy for such a glowing review. We really appreciate your recommendation and your continued support. 25 years..... doesn’t time fly. Here’s to many more to come 🥂
★★★★★ 5/5
TrustpilotEd and the Reigate team did an…
Ed and the Reigate team did an excellent job driving the sale of my property, despite very difficult circumstances and a large & messy chain. Ed, in particular, really went out of his way to make it happen, for example, calling/messaging on his days off and from his holiday in Greece (I hope it's not the norm :(), sourcing & arranging someone to provide a report that White's weren't responsible for, continually chasing my inactive solicitor...I don't think the sale would have gone through had it not been for Ed's persistence. Thank you so much Ed!!!
Sam · 16 September 2024
Agent replied · 23 October 2024
Really appreciate you taking the time to leave such a wonderful review - thank you. Really pleased Ed was on-hand to help you through this process. Progressing the chain, no matter how complicated, is our forte. Thank you for choosing White & Sons to help you through this process.
★★★★★ 5/5
TrustpilotI cannot recommend Leatherhead Whites…
I cannot recommend Leatherhead Whites highly enough.Throughout the sale of our late mother’s flat, which was sold promptly, Stephanie and Grace who we largely dealt with were polite, highly professional, informed us extremely well every step of the way and were lovely people to deal with. They were highly effective in selling the property quickly which a previous agent had failed to do.
Georgina · 22 July 2022
Agent replied · 23 October 2024
Thank you very much for leaving such a wonderful review. We are so pleased we were able to help you. Thank you for choosing us to support you through this process.
★★★★★ 5/5
TrustpilotHighly recommend
The Guys were supportive as we were selling our parents house, took us through all the random questions we threw at them at our speed. We got to a position of several offers, together we found the best buyer. We highly recommend The Team.
Julia · 10 June 2025
★★★★★ 5/5
TrustpilotGreat team and service
Great people, thank you Savannah and Megan for providing a great service! The lettings/ property management team has been really efficient in dealing with issues, always responsive to emails/calls.
Kiki · 8 October 2024
Agent replied · 23 October 2024
Really pleased you find our lettings/property management team so great! Thank you for taking the time to leave a review, this is very much appreciated.
★★★★★ 1/5
Trustpilot**Terrible Experience with White and…
**Terrible Experience with White and Sons Estate Agents, Horley**I’m extremely disappointed with the service provided by White and Sons Estate Agents in Horley. My wife and I both took time off work to attend viewings for several properties that we had booked with them, only to receive a phone call shortly before our appointments informing us that they had accepted offers on two of the properties. This was frustrating enough, but then they refused to show us the third property unless we were in a "proceedable position."The agent on the phone was incredibly rude and condescending, asking repeatedly if we had "cash in the bank." I explained that we have a mortgage in principle and do not need to sell our current home to proceed with a purchase, but she persisted, dismissively questioning if we actually had the cash available. It was insulting and made us feel as though we were being judged as unworthy of their time.The whole experience was a complete waste of our time, and the lack of professionalism and courtesy was shocking. I would strongly advise others to avoid dealing with this agency, as they clearly have no respect for potential buyers.
Saif · 13 August 2024
Agent replied · 23 October 2024
We understand that it must be frustrating that two of our sellers have accepted offers on their properties this week, ahead of your requested viewings toward the weekend. We have a duty to our clients to confirm the position of all potential buyers who wish to view their homes and with regret, on this occasion, each seller has provided us with instructions that we are obliged to follow. We are sorry that they did not align with your own expectations. We wish you all the very best of luck with your search.
★★★★★ 5/5
TrustpilotHighly recommended
Andrew, Jackie and the team were a pleasure to deal with from start to finish - deep expertise in the local area and market, professional, friendly, and always ready to help with any issues that arose. So glad we chose them, highly recommended.
Julia · 13 January 2024
Agent replied · 23 October 2024
We are really pleased you chose us too, so happy we were able to help. Thank you for taking the time to leave a review, much appreciated.
★★★★★ 5/5
TrustpilotWhite and Sons
White and Sons, Reigate branch have been exceptional to work with. Always friendly, responsive and thoroughly professional I can't recommend them highly enough. Jackie was brilliant in keeping us informed and keeping all parties in the loop, Jackie helped the process run smoothly and efficiently. Mike is great as well and always made time to support our search. Thanks to all at Whites in Reigate, a great team!
John · 6 April 2021
Agent replied · 23 October 2024
A big thank you from the Reigate team for leaving such a wonderful review. Really pleased you found our service exceptional. Thank you for sharing your experience, we really appreciate you taking the time to do so.
★★★★★ 5/5
TrustpilotPatience
In a very challenging, slow market the staff at Reigate Branch sympathetically led us through selling our property over the 12 months it was for sale, before accepting a suitable offer.
Christine · 13 February 2026
Agent replied · 19 March 2026
So pleased we got there in the end! Thank you for taking the time to leave a review, we really appreciate it. We are pleased pleased you place your trust in us to successfully sell your property.
★★★★★ 5/5
TrustpilotTrustworthy estate agents - Andrew at White and sons assured me of the real value of…
Andrew assured me of the real value of my house where others agents failed. All at White and sons were very professional and reliable and I was very grateful that Rebecca
Vivian · 12 February 2026
Agent replied · 19 March 2026
We pride ourselves on delivering realistic valuations, so to read your review is reassuring. The highest accolade we could ask for is a recommendation, so to read yours is music to our ears. Thank you for taking the time to share your experience, we really appreciate you doing this.
★★★★★ 5/5
FacebookI have used the Oxted Branch of White and Co for my last 2 house sales and they are just brilliant ! What a great team they are ! I always recommend them to anyone who wants to sell their home .
Darren is fantastic when launching your property and Loraine is exceptional at the post offer stage . Amazing work !
Keep it up guys !
Lisa
Lisa · 10 December 2020
Agent replied · 20 March 2026
Thank you so much for your extremely kind words, this really means an awful lot to the team. Being recommended is the highest accolade we could ask for, so to read your comments makes us extremely proud. Thank you for choosing us, not just once but twice.
★★★★★ 5/5
TrustpilotVery pleased with team at Whites, Horley Branch
James, Lucy and Team at Horley Branch were informative, professional, approachable and pro-active throughout the conveyancing process. We love our new home so hopefully we won't be moving again for some time! However, if the need arises we would return to Whites - thank you all
Karen · 8 August 2023
Agent replied · 23 October 2024
We are so pleased you love your new home and we are immensely proud we were part of that process. Thank you for taking the time to leave such a wonderful review, we really appreciate you doing this. It would be an absolute privileged to help you, should the need arise again.
★★★★★ 5/5
TrustpilotAll the colleagues were a pleasure to…
All the colleagues were a pleasure to deal with, available for our random questions and requests and went the extra mile in getting our transaction over the line.
Diane · 16 February 2026
Agent replied · 19 March 2026
Thank you. So pleased we got you over the line.
★★★★★ 5/5
TrustpilotCedric and his Team are exceptional and…
Cedric and his Team are exceptional and go the extra distance to make the selling experience as smooth as possible.
Dereck · 16 April 2026
Agent replied · 23 September 2026
Thank you. We are so pleased to hear that our service has the right balance of personal touch and effective chain management. We are over the moon to hear you would use us again. Thank you for placing your trust in us and for taking the time to share your experience.
★★★★★ 5/5
TrustpilotWhite and Sons - Dorking Office
The team at White and Sons was a pleasure to work with on the sale of our property... very professional in every aspect from start to finish.
Lesley · 19 February 2026
Agent replied · 19 March 2026
We are so pleased to hear that - thank you for sharing your experience.
★★★★★ 5/5
TrustpilotThe whole team were super professional…
The whole team were super professional from start to finish despite a tricky chain and lots of moving parts
Laurie · 23 April 2026
Agent replied · 23 September 2026
We are so pleased we were able to help navigate those tricky elements. Thank you for placing your trust in White & Sons, and for taking the time to leave a review.
★★★★★ 5/5
TrustpilotAn excellent service
We had an extremely positive experience from start to finish with Jackie and the team for a recent house sale. Communications were easy, they had very good, up to date local insight in the market, they were clear, assertive, honest and sensitive. I felt that Jackie acted in our best interests at all times. Thank you for making it a stress free transaction!
Rachel · 16 June 2021
Agent replied · 23 October 2024
Thank you very much for leaving such a wonderful review, we really appreciate this. So pleased you had an extremely positive experience and that your transaction was stress free. Thank you for choosing White & Sons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
