Trusted Agent profile Β· Mole Valley

White & Sons Mole Valley reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

298 reviews across 3 platforms

104 High Street, Dorking, RH4 1AZ, Mole Valley, RH4 1AZ

White & Sons's office in Mole Valley, at 104 High Street, is rated 4.8 out of 5 across 298 reviews on three platforms.

Facebook logo

4.5 / 5

41

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

256

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Best estate agent in Reigate by far !

Absolutely amazing estate agent in Reigate - had the pleasure of dealing with both Rebecca and Louise ! Nothing is too much trouble, by far the best estate agent I’ve come across in many years of buying and selling - super friendly, knowledgeable and professional, I can’t recommend them more.

Vanessa Β· 11 June 2026

Agent replied Β· 23 September 2026

Thank you - your extremely kind words mean the world to us! We really appreciate you taking the time to share your experience.

5/5

Trustpilot

Great service - much appreciated

James, Lucy, Matt and team were all very professional, reliable and pleasant to work with on the sale of our property. The communication was excellent and they gave very helpful advice throughout the process. The complexities were dealt with soundly, and with integrity, by James. The photographer was meticulous and we were very happy with the brochure. We wanted to find a buyer who would appreciate the property and the location, and White and Sons came up trumps. We would highly recommend this team.

Hazel Β· 26 September 2023

Agent replied Β· 23 October 2024

Thank you for choosing our Horley team to help with the sale of your property. We pride ourselves on our pro-active communication and professional advice, so to read your comments really does reassure us that we continue to provide a 5 star service. Thank you for taking the time to share your experience with others.

5/5

Trustpilot

Just exchanged contracts

I have just exchanged contracts on the sale of my house thanks to James and his team at White & Sons. The initial process to get my house listed took a couple of weeks with getting the EPC certification and professional photographs prior to producing the house brochure. However, it was all worth it as James and his team managed to obtain an acceptable offer just four days after the listing went live.Throughout the process, leading to contracts, James and his team have been thoroughly professional. They handled the viewings, made themselves available to helpfully answer the questions I have had and kept me informed of progress.I would recommend this estate agency. Thank you James and team.

Carolyn Β· 8 July 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review. Really pleased we were able to get you 'under offer' so quickly. Thank you for choosing James and the team to assist with the sale of your home.

5/5

Trustpilot

White & Sons - Property Management Team

I have been liaising with Megan and Amy in the Property Management division of the Dorking office for several years whilst they looked after the rental property my parents were living in.

Graham Β· 17 September 2026

Agent replied Β· 23 September 2026

Thank you so very much for sharing your experience. We are over the moon to hear how diligent, professional, efficient and caring you found the PM team. Your recommendation is the highest accolade we could ask for, thank you.

5/5

Trustpilot

Kieran was excellent

The whole team were super. Kieran was our principle contact and was genuinely excellent at communicating and at times helping to cajole the process towards completion.

Caroline Β· 21 October 2025

Agent replied Β· 23 October 2025

We are delighted to hear that you found the whole team to be super. Thank you for choosing White & Sons to help and for taking the time to leave a review. This really means the world to us.

5/5

Trustpilot

25+ Yrs between buying properties, but White & Sons were great each time

My family recently purchased a retirement property for my 87yr old father though White & Sons, Reigate. The agent who looked after us throughout was Kieran Taylor & he was brilliant. Altogether we needed c. 4-5 viewings to check details & measurements etc & Kieran was a great help & good-natured during every viewing - even being extra-helpful & holding the end of the measuring tape when necessary. We purchased our first family home 25+ yrs ago through White & Sons, Reigate & they were professional, knowledgeable & 100% client-focused each time. Huge thanks to White & Sons, Reigate - & especially to Kieran, who made the process smooth & hassle-free for us all.

Gary Β· 5 May 2023

Agent replied Β· 23 October 2024

This is such a lovely review, thank you for taking the time to share your experience. We are extremely pleased that we have been able to help you, not once, but twice! Really pleased that we continue to deliver a professional, knowledgeable and client-focused service. Thank you once again.

5/5

Trustpilot

Respectful and considerate

(From March 2022) Philip and the team in Dorking gave excellent advice and were very respectful and considerate in selling the house in Dorking during the pandemic. We were dealing long distance and they provided superb communication at every stage and proved themselves to be trustworthy throughout the entire process. They also have excellent local knowledge and a wonderful 'house staging' and photography team. I would recommend this firm.

HJA Β· 5 February 2024

Agent replied Β· 23 October 2024

Thank you for leaving such a wonderful review, we really appreciate you doing this. For some unknown reason Trustpilot have only just published your extremely kind words. Only too pleased to have helped you sell during those very challenging times. Thank you choosing us and for taking the time to share your thoughts on our service.

5/5

Trustpilot

Great property management

We moved the management of our properties in Dorking from another agent to White and Sons.So glad we did this - Nicky our Property Manager and the team are highly organised, professional, friendly, and always onto it. Our tenants are getting a much better service and are much happier - we know we are in good hands and that any issues will be dealt with very quickly.

Julia Β· 7 March 2024

Agent replied Β· 23 October 2024

We are also very pleased that you asked our lettings team to help with your rental and for sharing your views. Extremely pleased to hear you find our service highly organised, professional and friendly. We pride ourselves on delivering outstanding customer service to both landlords and tenants alike, so to read your review is comforting.

5/5

Trustpilot

Highly recommend !!!

Very experienced Co. & agents, kept us up to date, did not have to chase up for anything regarding viewings, feedback from possible buyers etc.Lots of suggestions as to market our property & once a buyer was found they corresponded well between seller, buyer & solicitors which made it seamless for us all & dare I say pretty stress free.Cedric was charming & it was a pleasure to put our Mum’s property in his more than capable hands.Would definitely recommend & would have no qualms about using them again. EXCELLENT πŸ™

Janice Β· 22 March 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave such a wonderful review. We pride ourselves on trying to make our client's property journey as stress free as possible, so it is reassuring to read your comments. Thank you for choosing White & Sons.

5/5

Trustpilot

Highly professional and instrumental to…

Highly professional and instrumental to getting the transaction over the line! Thanks James for all your help.

DS Β· 28 November 2025

Agent replied Β· 22 December 2025

Really pleased James was on hand to get your transaction over the line. Thank you for taking the time to leave a review, we really appreciate it.

5/5

Trustpilot

Reliable and easy to deal with

White & Sons have supported us all the way, on a long and bumpy road. We were dealing with a house sale to allow an international move, just as the market started to shift in Springtime 2022. It took much longer for the house to sell than we had hoped, but White & Sons explored every avenue of finding us more interest. Once an offer was accepted there we ended up with a complicated chain, but the team have really been there every step of the way to see it through to the end. Big thank you to James and the team!

Daphne Β· 6 January 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave such a wonderful review, we really appreciate you doing this. We are so pleased we were able to support you through this bumpy time and over the moon to see your property complete. Thank you for choosing us to help.

5/5

Facebook

White & Sons have supported us all the way, on a long and bumpy road. We were dealing with a house sale to allow an international move, just as the market started to shift in Springtime 2022. It took much longer for the house to sell than we had hoped, but White & Sons explored every avenue of finding us more interest. Once an offer was accepted there we ended up with a complicated chain, but the team have really been there every step of the way to see it through to the end. Big thank you to James and the team!

Daphne Β· 6 January 2023

Agent replied Β· 20 March 2026

Thank you for your recommendation and for taking the time to leave such a wonderful review. We are so pleased we were able to support you through that long and bumpy road to a successful completion. Thank you for choosing us.

5/5

Trustpilot

Amazing service from the team in Leatherhead

Extremely pleased with the service received from White & Sons’ team in Leatherhead, particularly James and Stephanie who were very supportive in helping us to find a buy-to-let property. Their friendly attitude and dedicated approach to the clients’ needs, in addition to the office’s long opening hours, made the process easy and enjoyable. Our emails and phone calls were always returned straight away, and we also were able to book late evening viewings to fit around our working hours. We will certainly use the White and Son’s service again in the future.

Hanna Β· 11 December 2022

Agent replied Β· 23 October 2024

Thank you for taking the time to leave such a wonderful review, we really appreciate you doing this. Really pleased we were able to help you find your buy-to-let. We would be absolutely delighted to help you in the future, should you so require.

5/5

Trustpilot

Over a decade of consistently excellent management. Highly recommend.

White and Sons in Dorking has been such a great asset for me and my family in the management of two properties. Jamie Gray, in particular, is a huge help and always going the extra mile to make sure everything is done properly and to a high standard. A consummate professional and well of knowledge who always takes the time to advise and guide - he’s covered us many a time when we didn’t even know we’d need it! He’s always five steps ahead and his experience and attention to detail when it comes to navigating leaseholder contracts is so valuable. We’re in very good hands and the peace of mind White and Sons gives us is incalculable. I highly recommend White and Sons, they always ensure their clients are well informed and looked after, as well as legally covered in our case, and have been consistently dependable for over a decade, now. In particular, Jamie Gray is a huge credit to White and Sons - a highly knowledgeable and experienced professional, always efficient and friendly, reflecting White and Sons high standards in every matter.

E Β· 10 November 2022

Agent replied Β· 23 October 2024

Thank you so much for taking the time to leave such a thorough assessment of our Block & Estate Management service. Jamie was so pleased to read your wonderful feedback, thank you. Providing peace of mind to our clients is one of our main objectives, so to read your comment leave us feeling incredibly proud. Thank you once again.

5/5

Trustpilot

Selling experience

I have sold a number of lots with White and Sons over the past couple of years. Claire adcroft has been my main contact who I cannot praise enough. Her communication and professionalism cannot be faulted. I have 100% faith in her and her team to resolve and problematic situation that arises quickly and efficiently. I would not hesitate to use Claire and her team again.

Mr Β· 18 December 2023

Agent replied Β· 23 October 2024

Thank you for leaving such a glowing review of the service received by Claire Adcroft, it really made her day to receive your comments. Really pleased you had 100% faith in her and the team to get your land transactions over the line. Thank you for choosing White & Sons.

5/5

Trustpilot

Block and Estate Management Department

We have been using White and Sons since November 2015 and have dealt with Justin Theobald and Rebecca Foster in that time. Both have been extremely helpful and very knowledgeable with any problems within the estate. They're very pro active with dealing with any issues from tree surveys and maintenance to lighting and replacing loose paving slabs and finding the best suppliers for the estate .. ranging from the Gardiner to the insurance required.They're also good with sorting the accounts out for the estate as well as the service charge for the residents. We have them chair our AGM and the professional manner with which they handle it is excellent. Both Justin and Rebecca are very easy to approach with any sort of problem and are very discreet with some of the more sensitive issues faced.

Stephen Β· 4 November 2022

Agent replied Β· 23 October 2024

Firstly, thank you for taking the time to leave such a detailed review of our Block & Estate Management service. We are really pleased you have found our service so helpful, pro-active and professional. We look forward to working with you for many years to come.

5/5

Trustpilot

White and Sons Lettings - Brilliant!!

I have a rental property which has been fully managed by White & Sons at Dorking for about 2.5 years after changing from an unsatisfactory agent. The difference is clear, White and Sons are a league above! Everybody I deal with is super-helpful, they just can't do enough to make my experience as smooth and easy as possible, while offering advice and expertise when needed. I just can't praise the team highly enough. In particular, Nicky has been phenomenal in helping me to source contractors to have my property spruced up between tenants. The team all seem to really care about me, the tenants and the property. THANK YOU!

Victoria Β· 28 October 2022

Agent replied Β· 23 October 2024

Thank you very much for your extremely complimentary words of support. We really do try to make the lettings process as easy as possible, so to read your comments leaves us brimming with pride. Nikki was so pleased to read your review, thank you once again.

5/5

Trustpilot

James Richards 5*

It was a very long process for us to buy our house. We placed an offer that was accepted around 8 months ago, and we only just exchanged due to the length of the chain but also a lot of failings from our own solicitors and the sellers solicitors. James Richards from White and Sons Horley was the only person during this experience who offered clarity. He was always clear, to the point, honest and understanding as to how stressed we were that we were close to losing this house. He always responded to emails promptly, got back to us over the phone as soon as he could and I always felt listened to and that I had made progress after touching base with him. I believe we potentially would have not exchanged on the property and lost the house if it wasn’t for James intervening with our solicitors, advising us what to do and bridging the communication gaps between the solicitors. Thank you so much James!

Alice Β· 8 September 2022

Agent replied Β· 23 October 2024

Thank you very much for such a detailed review, we really appreciate you taking the time to do this. There are times when a transaction can take some time to complete, for many reasons. We are really pleased that we were able to get you over the line and James' guidance was integral to making this happen. We hope you're very happy in your new home.

5/5

Trustpilot

Highly recommended

Cedric and his team, at White & Sons, Leatherhead were a joy to work with during the sale of our home. Nothing was too much trouble for Cedric, he is very easy to work with and his is communication was prompt and efficient. Cedric's work ethic was unquestionable. We would highly recommend engaging White&Sons, Leatherhead as the agents to sell your home.

Barbara Β· 5 February 2024

Agent replied Β· 23 October 2024

So pleased you found the Leatherhead team a joy to work with. Your recommendation is the highest accolade we could ask for. Thank you very much for choosing us and for your extremely kind words.

5/5

Trustpilot

Had a fantastic experience using White…

Had a fantastic experience using White and Sons for selling and buying our new home. From incredible photography by their photographer Darren to Llyod, Jack and CΓ©dric looking after us through the process. They went beyond their roles for us. Thank you.

Sebastian Β· 7 May 2026

Agent replied Β· 23 September 2026

We are so pleased we made your property experience a fantastic one - this is music to our ears. Thank you for placing your trust in us to help you and for taking the time to share your experience.

5/5

Trustpilot

White & Sons Dorking office - efficient & fantastic

White & Sons Dorking office were asked if they would take over the running of our block management. Justin personally handled the change over & visited site to meet directors to get a full understanding of the contract requirements, which was just the reassurance we needed. Jamie has been our block manager since before covid & his knowledge, service & commitment to our community is simply outstanding. He has helped us with tricky situations, legal knowledge on top of the routine requirements of the running of our small contract/community. Both Justin & Jamie have been on hand whenever we have needed them & I can't rate White & Sons Dorking highly enough.

LK Β· 15 August 2022

Agent replied Β· 23 October 2024

Delighted that we were able to offer reassurance from the beginning. Extremely pleased with the feedback on the service you receive from both Justin and Jamie. Thank you for taking the time to leave a review, we really appreciate you doing this.

5/5

Trustpilot

Freya was brilliant and helped every…

Freya was brilliant and helped every step of the way. Thank you!

Ashley Β· 2 December 2025

Agent replied Β· 22 December 2025

Thank you so much for sharing your experience. Your very kind words have really made Freya's day.

5/5

Trustpilot

Terrific experience

Sold our house for Β£5k over asking price before it had even formally been put on the market. Had a tumultuous buying process as 2 purchases fell through. White & Sons were superb at ensuring our buyers stayed in the chain and assuaging their understandable concerns. Always responded promptly to communications, never had to chase. I have had my gripes with a fair few estate agents and have seen some practices and attitudes that I regard as highly questionable. White & Sons are one of the good guys. Couldn’t recommend them highly enough. A special shout out to Becky Longstaff who was superb

Mike Β· 19 May 2022

Agent replied Β· 23 October 2024

Thank you very much for leaving such a wonderful review. Really pleased you think we are "one of the good guys" this makes us really proud. Thank you for choosing us to help you.

5/5

Trustpilot

I had a very good experience

I had a very good experience, although the whole process was incredibly stressful (which wasn't down to White & Sons), Rebecca and the team were always very helpful and responsive. We were first time buyers, so the support they gave us throughout was amazing.

Callum Β· 14 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about White & Sons Mole Valley

How many reviews does White & Sons Mole Valley have?

White & Sons's Mole Valley office has 298 reviews across three platforms: 41 on Facebook (across the whole business), 1 on Yell, 256 on Trustpilot (across the whole business).

What is White & Sons Mole Valley's rating?

White & Sons Mole Valley is rated 4.8 out of 5 across all 298 reviews.

Where is White & Sons's Mole Valley office?

White & Sons Mole Valley, 104 High Street, Dorking, RH4 1AZ, Mole Valley, RH4 1AZ.

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