Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWhite and Sons Dorking - Five stars!!
Five massive sparkly stars to White and Sons, Dorking. They have been a genuine delight from start to finish. They were marketing a property we liked, and from being shown around the property to putting an offer in to exchange and all the fiddly bits in between, they have made it a great experience. A bit like finding a good dentist, these really are people who change your perception of what can often be a stressful experience.A particular thank you to Maddy, who was so efficient whilst being incredibly lovely, but also the whole team at White and Sons in Dorking. Our calls and emails were answered, our questions dealt with promptly and we never felt we were bothering them.We hope to be in this house for a long time, but without a shadow of a doubt we will be using White and Sons when the time comes to sell.
E&C · 11 May 2021
Agent replied · 22 October 2024
Thank you for leaving such a wonderful review, and for the five sparkly stars! Really pleased we could help with all the fiddly bits and so happy to read we made your purchase a positive experience. We hope you are happy for years to come. Should you ever need us in the future we would be delighted to help. Thank you once again.
★★★★★ 5/5
TrustpilotGreat company and lovely agents
Great company and lovely agents - especially Charles and Lucy!
Consumer · 3 October 2025
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, we really appreciate you doing this. So pleased you found Lucy & Charles to be so lovely.
★★★★★ 5/5
TrustpilotWhite and Sons Reigate Service
I have just bought a flat marketed by White and Sons in Reigate. Edward Lear was my contact and he was a delight to deal with. He help answer all my queries and went out of his way to be helpful even though I was not his client. He gave me the metre readings, as I was out of he country on completion, and has been just great, ensuring that the whole stressful experience went smoothly for both seller and purchaser. White and Sons should be classified as "Estate Agents Plus" as they go the extra mile.Thank you Edward.
Jim · 1 April 2021
Agent replied · 22 October 2024
Thank you very much for leaving such a wonderful review, we really appreciate you sharing your experience. We are so pleased we were able to help minimise the stress that sometimes comes with selling or buying a home. Edward was brimming with pride when reading your comments. Thank you once again.
★★★★★ 5/5
TrustpilotWell
Well ! There are estate agents and estate agents and quite frankly until we discovered White and Sons at Dorking we were pulling our hair out.They are professional, friendly and offer a fantastic service backed up with a sense of humour when needed .Edward Leer is an exceptional guy and led us safely through a sticky process and we are most grateful to him for his expertise.Communication is a rarity with some agents but not White and Son .A big thank you Edward ,Mike and your team .
STEPHEN · 1 April 2021
Agent replied · 22 October 2024
Thank you so much for leaving such a positive review, your comments were a real pleasure to read. We are so pleased we were able to help you through the process and that it lead to a successful outcome.
★★★★★ 5/5
TrustpilotWhite & Sons Dorking fantastic service to tenant
White & Sons Dorking are the managing agent for the property I rent. I had a boiler problem for which they had some one come round and fix same day. When the problem re-occurred 10 days later (faulty pump), within an hour of opening they had a plumber round to replace the faulty pump having already sought the landlord's approval to replace it. It was fantastic service and meant I was not shivering without heating for long. Nikki is great to deal with, always professional, and very prompt with any query.
Younger · 25 March 2021
Agent replied · 22 October 2024
Thank you very much for leaving such a wonderful review. We are so pleased we were able to get the problem sorted so quickly for you - we'd hate to think of you shivering. This has really made Nikki's day, thank you once again.
★★★★★ 5/5
TrustpilotGreat service
Not always had good experiences with Estate Agents, but Horley branch of White and Sons restored our faith somewhat. We had bought a house to break a chain with a plan to sell quickly. White and Sons were flexible to our need and had a much better understanding than other agents we called. House was ready to go on market the day we completed and became the owner, then we accepted an offer facilitated by them within 48 hours, they continued to communicate and guide us up until completion. Made a stressful situation much easier.
Dr · 10 March 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to restore your faith in Estate Agents. Really pleased we were able to alleviate some of the stress for you. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotFantastic service and support
After deciding to take advantage of the stamp duty reduction, we contacted four estate agents for valuations. All were very similar in price estimates but we got on well with Whites, who were very confident of selling within the timescale. We started marketing the property in August/September 2019 and we were lucky enough to have Grace Jackson assigned to look after us. We were kept informed at every stage of the process and were soon inundated with viewings. These were all handled by Grace and the team (Maddie and Bailey) and every time they turned up they were friendly, responsive and followed the Covid guidelines. It was not long before we got an offer on the property ( first week of October).As we were moving out of the area, we spent the next three weeks searching for a property to move into. This was found by the end of October. We got a solicitor (recommended by Grace) and we moved forward. This is where Grace and the team really came into their own, they were brilliant chasing all parties involved to make sure we hit our deadline of moving before Christmas. Grace worked all hours to ensure that everything worked. I am pleased to say that we achieved our goal of being in by Christmas and this was mainly down to Grace, with fantastic support from Maddie, Bailey and the rest of the team at White's.Thank you so much!! I would recommend White's to everyone
James · 14 January 2021
Agent replied · 22 October 2024
Thank you very much for such an in-depth review of our service, we really appreciate you taking the time to do this. We are so pleased we were able to achieve your Christmas deadline. The Dorking team would like to thank you for choosing White & Sons to act for your during this process.
★★★★★ 5/5
TrustpilotI have been dealing with Whites & sons…
I have been dealing with Whites & sons block managment now for a few years as a concractor and find there staff to be very professional and helpful at all times, as a small business the prompt payments of my invoices is very helpful,Deborah Webber is the lady that i deal with most of all and she is very friendly and helpful,very efficient, Deborah knows all of her properties very well and deals with any maintenance problems stright away,I would have no problem recomending White & sons,Neil O'Reilly
Neil · 30 December 2020
Agent replied · 22 October 2024
Thank you very much for leaving such a detailed review, this is very much appreciated. Your recommendation is the highest accolade we could ask for, so to read your comments fills us with pride.
★★★★★ 5/5
TrustpilotAmazing service from start to finish.
I would like to say a massive thank you to Jackie, Mike, Edward and the rest of the team at White and Sons Reigate for their assistance in selling our property. With their personal approach, they have always done everything they can to help boost our prospects of selling and look at new ways to promote the property, and have kept us well informed and up to date throughout the process. Thanks to their efforts we were able to sell in a difficult market, enabling us to purchase our dream home when it came back to the market. I've dealt with a number of Estate Agents over the years and I couldn't recommend Jackie and the team enough. Thank you.
Tom · 10 December 2020
Agent replied · 22 October 2024
We are really pleased we were part of the process which enabled you to buy your dream home - it's a real honor. Thank you very much for the beautiful bespoke champagne holder and champagne - such a thoughtful gift.
★★★★★ 5/5
FacebookI would like to say a massive thank you to Jackie, Mike, Edward and the rest of the team at White and Sons Reigate for their assistance in selling our property. With their personal approach, they have always done everything they can to help boost our prospects of selling and look at new ways to promote the property, and have kept us well informed and up to date throughout the process. Thanks to their efforts we were able to sell in a difficult market, enabling us to purchase our dream home when it came back to the market. I've dealt with a number of Estate Agents over the years and I couldn't recommend Jackie and the team enough. Thank you.
Tom · 10 December 2020
Agent replied · 22 April 2026
Thank you very much for taking the time to leave such a wonderful review, we really appreciate it. We are so pleased we were able to help you buy your dream home. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotDebbie Webber & Aurum Close, Horley
Debbie Webber is responsible for running our site at Aurum Close, Horley. It is so well run that we hardly ever have to contact her but when we do she deals with the situation quickly, with no fuss. She is always very easy to talk to and friendly and keeps us up to date with what is happening where necessary. Most of the site problems are round people dumping large items of rubbish where they shouldn't. When we tell Debbie they are removed immediately.
Lynn · 10 December 2020
Agent replied · 22 October 2024
Really pleased that when you do need to contact us you find our service so efficient. We are here to help whenever you need us. Thank you for taking the time to leave such a wonderful review.
★★★★★ 5/5
TrustpilotWhite & Sons horley
James and Lucy were most helpful in keeping us informed and updated with the progress of our move, such amazing and caring people real professionals at what they do. Would recommend them to anyone who's buying a property.
Patrick · 23 September 2024
Agent replied · 22 October 2024
Thank you for sharing your experience. It was an absolute pleasure to read your kind words. Your recommendation is the highest accolade we could ask for - thank you.
★★★★★ 5/5
TrustpilotI would highly recommend this White &…
I would highly recommend this White & Sons. They supported us throughout both the sale of my home and the purchase of our new property.
Michelle · 16 June 2026
Agent replied · 22 September 2026
We are so pleased that you felt so supported. We really do try to mitigate some of the stress associated with selling and buying homes, so to read your feedback is reassuring. We are over the moon that you would recommend us - thank you.
★★★★★ 1/5
TrustpilotPoor and dishonest communication
Absolutely shocking with their communication to shareholders. One of the Directors, Debbie W, outright lied and when I called he out and asked for honest and transparent comms, she ignored me. Laughable, if I wasn't contributing to the 'service' costs...
C · 18 February 2026
Agent replied · 20 March 2026
Please be assured that we are doing everything possible to resolve the rather complex legal situation at your development.
We have, and will continue to, update all residents as and when we are able.
★★★★★ 5/5
TrustpilotGreat staff, great service
Great staff, great service, really helpful at managing a tricky sale through every step of the process.
Nigel · 28 July 2026
Agent replied · 22 September 2026
So pleased we were on hand to manage that tricky sale through to completion for you. Thank you for taking the time to leave a review; this is very much appreciated.
★★★★★ 5/5
TrustpilotI’m so grateful to the whole team
I honestly can’t thank the team at White & Sons in Dorking enough for all their help and support. From start to finish, they made the whole process so much easier than I ever expected. Everyone I dealt with was friendly, professional, and genuinely cared about making things go smoothly.
Jenny · 4 November 2025
Agent replied · 22 November 2025
Thank you for taking the time to leave such a wonderfully detailed review, this really does mean the world to the team. We are so pleased we made this process easier for you, it's what we're here for. We are very grateful for your recommendation - thank you.
★★★★★ 5/5
TrustpilotGreat experience with Leatherhead Office, highly recommended
We were shown a home in Bookham by Jago Banham from the Leatherhead White & Sons office. From the start he was friendly and engaging with us. The house viewing flowed so well as Jago took the lead and guided us through the best order of rooms downstairs and upstairs and then showing us the garden and the potential to increase space by reducing the thickness of the hedge at the back. The house with the extension next door was pointed out to see the potential the property has to be extended upstairs and downstairs. Improvements to the heating and DB board were also pointed out. Jago's professional and engaging personality left such a positive impression on us. Even though we aren't going to proceed with the house purchase we would definitely deal with White & Sons again because of Jago. We've dealt with many estate agents over the last 2 years in our house search and this young man is definitely in our top 2 best estate agents we have dealt with so far. Thank you for making the house viewing experience so engaging and valuable.
Danae · 11 November 2024
Agent replied · 22 December 2024
Thank you so very much for taking the time to share your experience. Really pleased you found Jago to be so professional and engaging. Absolutely delighted to hear he is right up there with the best you have dealt with. We wish you all the very best with your house search. Thank you once again.
★★★★★ 5/5
TrustpilotHighly recommend!
We have now used White & Sons Horley twice for selling our home. We chose to use them a second time because they did such a great job for our first transaction with them in 2016. I think it says a lot that the majority of the staff are the same now as they were eight years ago. Our current sale has certainly had its challenges and Lucy, Steph and James have all been brilliant at sorting them out. We would highly recommend White & Sons Horley if considering selling your home.
Laura · 7 November 2024
Agent replied · 22 December 2024
Thank you for placing your trust in White & Sons for a second time. We believe navigating those sometimes unavoidable ups and downs in a transaction is where we really deliver true value. So to read your review is the only validation we need to know we are doing a good job for our clients'. Thank you for taking the time to leave a review, much appreciated.
★★★★★ 5/5
TrustpilotChoose White and Sons!!
We have recently sold our property and from start to finish the whole team have been great. We have personally liaised with Cedric, Jago and Jack with our sale. Cedric valued our property and was really professional and helped us feel supported with our decisions. The team have helped and answered every question we have had. They have been efficient in answering enquiries and giving us updates as and when needed. We couldn't fault the team, they were all great!
Kelly · 17 November 2025
★★★★★ 4/5
TrustpilotHelpful agents
Helpful agents. Always answered any questions I had.I had a very fun viewing with a member of the team!
Sue · 29 June 2026
Agent replied · 22 September 2026
We are so pleased we made your viewing so much fun. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotVery helpful
The whole experience of buying our first home was made so much easier by the very friendly and helpful staff at the leatherhead office, especially Jack and Cedric.
Dom · 13 December 2024
Agent replied · 22 December 2024
Delighted to hear that your first purchase was made so much easier with our help. Thank you for taking the time to leave a review, it's a privilege to be part of this journey with you. Thanks, White & Sons.
★★★★★ 5/5
TrustpilotExcellent estate agents
They handled all aspects of the sale of our flat ,very knowledgable on local area and property price expectations.
Ian · 26 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review. We are so pleased that you were so happy with the service, thank you for choosing us to help.
★★★★★ 5/5
TrustpilotThey were very helpful and made the…
They were very helpful and made the transition very smooth and were polite and happy to answer any question I had about the process or just to clarify anything I was unsure about.
Jamie · 3 March 2026
Agent replied · 22 October 2024
We are so pleased to hear that we made the transition a smooth one. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGenuine people.
Genuine people who gave straight answers and honest advice. Andrew negotiated a good offer on my sale and Ed kept the chain moving as fast as it could. My sale was never dependent on a purchase but again they were incredibly proactive in finding me somewhere to buy and simply moved mountains to get a simultaneous completion date! Would thoroughly recommend White & Sons Reigate if you want a really good agent who values you, the client.
Sara · 7 November 2024
Agent replied · 22 December 2024
The highest accolade we could ask for would be a recommendation, so to read your review is truly delightful. Thank you for taking the time to share your experience and for choosing White & Sons to help with your sale.
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