Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
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1/5
TrustpilotWOBURN OFFICE
WOBURN OFFICE Whilst maybe not directly the fault of the Company they were acting as the agent for a property I viewed. I was contacted at 1pm to be told the Landlord wanted to accept us as tenants and all the referencing paperwork would be conpleted after giving my family the good news I was emailed by the agent to say " actually they might now be offering it to a farmhand who lives local and doesnt need any of the maintenance sorting but will let you know" After a few follow up emails I got a response to say "sorry they are letting the other person have it"As potential tenants letting Agents do a lot of quite intrusive checks before even approaching a landlird, perhaps the same thoroughness should be applied before taking on Landlords.In the space of 24 hours we went from delight to bitter dissapointment which shouldnt happen.
John Β· 12 August 2020
Agent replied Β· 26 October 2024
Dear John, I'm sorry to hear of your experience. We would welcome the opportunity to discuss this further? Please use social.media@jackson-stops.co.uk to get in touch. Best wishes, Jo from the marketing team
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5/5
TrustpilotThanks Karl
Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too π₯π
Greg Β· 10 June 2023
Agent replied Β· 26 October 2024
Hi Greg, we're so pleased you took the time to leave a review about the great advice you received from Karl, and that you would highly recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
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5/5
TrustpilotJackson-Stops team
Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.
M Β· 21 November 2022
Agent replied Β· 26 October 2024
Dear M, thank you for taking the time to leave a review for our Reigate team, and we are pleased that you thought the team did a great job when selling your home. Best wishes from all of us at Jackson-Stops.
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5/5
TrustpilotExcellent
Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
Adam Β· 16 January 2024
Agent replied Β· 26 October 2024
Dear Adam, it's always fantastic to hear that our staff are outstanding - thank you! To know that you felt the team was professional, ethical, efficient and friendly is wonderful. We will share your kind words with the Lindfield team. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotGood experience
I've been living in a flat managed by Jackson-Stops Teddington office for the past 2 years. Throughout my time, I've found issues attended to relatively quickly and efficiently. Tallulah Keating has recently taken over as the property manager and I've found her to be especially courteous and highly responsive in her approach.
Omeral Β· 20 December 2023
Agent replied Β· 26 October 2024
Thank you for taking the time to leave a review for our Teddington team and we are glad to hear you've been met with responsiveness and courtesy. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotJackson Stops helped us purchase our dream homeβ¦
We recently purchased our dream home through Jackson Stops and canβt speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant
Craig Β· 11 November 2022
Agent replied Β· 26 October 2024
Dear Craig, thank you for leaving such a positive review about your experience of the wonderful personal service you received from Jackson-Stops. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotThe Tunbridge Wells branch has managedβ¦
The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.
Peter Β· 18 February 2021
Agent replied Β· 26 October 2024
Dear Peter, thank you for taking time to leave your review from a landlord's perspective, highlighting how our Tunbridge Wells team have supported you over the years. Best wishes from us all at Jackson-Stops.
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5/5
GoogleI one hundred percent recommend Nicki Perrin and the tremendous team at Dorking Jackson-Stops. Their enthusiasm and passion is compelling and the process of selling our home was first class from start to finish. We were kept informed every step of the way with a positive and forward thinking approach which allowed us peace of mind.
A pleasure βοΈβοΈβοΈβοΈβοΈ Five star perfection, thank you.
Hayley Β· 10 February 2020
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5/5
GoogleDarrell Hughes was very helpful during our recent purchase. He kept things moving along well and maintained excellent contact with us throughout the process. He showed himself to be a skilful and tactful negotiator. Thank you Darrell.
Sarah Β· 26 October 2023
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5/5
GoogleWe would just like to say a massive thanks to Nicki and the team at for all their help in our move.The whole experience from viewing to completion was conducted in a thoroughly professional manner.
We would not hesitate to recommend them to anyone thinking of selling their property.
Mark Β· 26 October 2022
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5/5
GoogleMy house was up for sale for longer than I hoped although the eventual buyers had been known about for quite a while. But in what was and I believe remains a tricky market it took a positive and proactive move by Jackson Stops to cause the sale to go ahead.
The Jackson Stops team are a super group of people, very friendly and pleasant to deal with, you don't need to speak to a specific member as they are all involved and have access to the latest information.
I don't have a property to sell at present but if and when I do Jackson Stops will be my obvious first choice.
Ron Β· 27 October 2019
Agent replied Β· 25 October 2024
Thanks for taking the time to leave feedback for Jackson-Stops Dorking. Best wishes from the entire team!
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5/5
GoogleWe bought a new property through Jackson Stops in Dec '18 and recently concluded the sale of our old property, also using JS. The service received was excellent throughout, with great responsiveness, sensitivity, patience and attention-to-detail. When we encountered the inevitable snags/delays, we felt that Nicki (our main contact) and colleagues were doing their utmost to move things along, rather than letting them drift. Having agents who were so pleasant to deal with made the whole process far more bearable, and we would recommend JS to others...
Tom Β· 27 October 2019
Agent replied Β· 25 October 2024
Hi and thank you for your positive feedback. It means so much to hear from clients about the service they received from us. Best wishes from the entire team here at Jackson-Stops, Dorking.
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5/5
Trustpilothassle free
hassle free, expertly handled.
Mark Β· 15 October 2025
Agent replied Β· 17 October 2025
Dear Mark, we're delighted that your experience with Laura was hassle-free and expertly handled. Thank you for your five star review of Jackson-Stops.
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5/5
GoogleWe can't thank Jackson-Stops enough for what could have been a difficult and sad time for us -- the selling of our mother's house which had been part of our family life since 1968 - into as easy and straightforward a sale as possible in the circumstances. The cheerfulness, professionalism and competence of Corinne and the team smoothed our path, and we are all most grateful.
Elizabeth Β· 27 October 2017
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5/5
GoogleExcellent from start to finish. Made our moving experience effortless. Wouldnβt hesitate to recommend.
J Β· 15 June 2025
Agent replied Β· 17 October 2025
Hi and thank you for your review, and we are delighted that you would recommend us as a five-star Dorking estate agent!
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5/5
TrustpilotWeβve had a great experience recently
Weβve had a great experience recently, specially with Tallulah Keating who has been taking care of our needs. She has been very understanding and efficient with our requests, always kindly communicating and on top of things. I hope Jackson Stops continues providing the quality and professional service they have so far!
Andrea Β· 18 October 2023
Agent replied Β· 26 October 2024
Dear Andrea, very good to hear about your great experience with Tallulah, and we will indeed continue to provide a quality, professional service! With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotJackson-stops - Woking - 5 stars
Excellent, professional service from Jackson Stop, Woking.Our bungalow in West End, Woking had been up for sale on and off for 6+ years with various agents. Within weeks of appointing Jackson Stops, Woking we had four offers!The sale was fully completed in under six months in the middle of a pandemic. We also got the full asking price. I am very happy to recommend their top class, 5 star service.
Darwen Β· 27 October 2021
Agent replied Β· 26 October 2024
Dear Darwen, we are delighted to hear our Woking team achieved such a successful sale for you. It's clear their professionalism, local knowledge and experience shone through. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotPaula and Jodie at Jackson Stopsβ¦just awesome!
Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.
Sarah Β· 30 May 2021
Agent replied Β· 26 October 2024
Dear Sarah, we're really pleased to hear your experience of our Newmarket rentals team and are glad you're now settled in to a home you love. Best wishes from us all at Jackson-Stops
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5/5
TrustpilotThe team were extremely professionalβ¦
The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.
Helen Β· 26 January 2024
Agent replied Β· 26 October 2024
Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotOutstanding service from Jackson-Stops Woburn
We are extremely pleased with the service we received from Jackson-Stops Woburn.All the staff were friendly, helpful and professional.Tracy gave us detailed information on our viewing and Anthony supported us and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops Woburn to everyone. Thank you for helping us every step of the way towards us buying our new home.Karen and Paul
Karen Β· 24 June 2022
Agent replied Β· 26 October 2024
Dear Karen and Paul, thank you for your five star review of our Jackson-Stops Woburn team, we're delighted their professionalism and expertise shone through. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotExcellent professional service
Excellent professional service that went the extra mile to be able to get everything done very quickly. Cannot rate highly enough. Special mention to Shari, Wilmslow brilliant!
Niall Β· 24 August 2020
Agent replied Β· 26 October 2024
Dear Niall, thank you for your review. I will certainly make Shari aware. Wishing you all the very best for the future. Jo from the marketing team
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5/5
TrustpilotOutstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire
Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend π π
BEX Β· 30 July 2022
Agent replied Β· 26 October 2024
Hi Bex, thank you for taking the time to leave a review, and we are pleased that you received such a professional, friendly and helpful service from Will and the team at our Alderley Edge branch. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotI've been a landlord with Jackson Stopsβ¦
I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!
Jenny Β· 4 February 2021
Agent replied Β· 26 October 2024
Dear Jenny, thank you for taking time to leave your review from a landlord's perspective, highlighting how our team have supported you over the years. We've every confidence in Katrin's ability to ensure your experience is consistently postive. Very best wishes from all at Jackson-Stops.
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5/5
TrustpilotOutstanding Customer Service
Outstanding customer service, friendly professional Sales and Letting staff. Isabelle and Helen in the Sevenoaks branch have been most helpful, such extensive knowledge too. The best Estate Agency I have ever dealt with. No matter how busy, they try their upmost to respond to enquiries promptly.
Kate Β· 2 January 2024
Agent replied Β· 26 October 2024
Dear Kate, what a wonderful review - thank you. we are so pleased that the service you received was outstanding. With best wishes from everyone at Jackson-Stops.
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