Trusted Agent profile · Mole Valley

Jackson-Stops Dorking Mole Valley reviews

4.8

★★★★★ Excellent

713 reviews across 2 platforms

279 High Street, Dorking, RH4 1RL, Mole Valley, RH4 1RL

Jackson-Stops Dorking's office in Mole Valley, at 279 High Street, is rated 4.8 out of 5 across 713 reviews on two platforms, including 267 Google reviews rated 5.0.

Google logo

5.0 / 5

267

Reviews on Google

This office

Trustpilot logo

446

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.

5/5

Google

Really impressed with J -S &S in Dorking .Great team ,I first met Alan King who really seemed to understand the property and made me feel he loved it as well as me! Then we mainly dealt with Chris Fairclough who was wonderful with the viewings and was very knowledgeable about the property and the area. The weekly updates were very useful and came through promptly. The people who purchased the house were also very impressed with the team in Dorking .Many thanks to you all for steering me though the scary process of selling my house Chris Braidwood

Chris · 27 October 2017

5/5

Trustpilot

Exceptional Service

Toby, Guy and the team were excellent! They introduced buyers who exchanged contracts within 2 weeks from the first viewing. The sale was handled exceptionally well at every level. A great service, worth every penny.

C · 5 February 2022

Agent replied · 26 October 2024

Thank you for leaving such a complimentary review of the service you received from our Mid Sussex branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

We bought a property through… Jackson-Stops Woburn

We bought a property through Jackson-Stops early in 2024. Anthony, Tracy and colleagues were instrumental in making the property buying process a very positive experience, and even when we had a few 'bumps in the road' nothing was too much trouble for the Jackson-Stops Team. We would wholeheartedly use Jackson-Stops if or when we are considering selling a property. Thank you.

JM · 25 January 2024

Agent replied · 26 October 2024

Dear JM, we're delighted to hear about your positive experience with the team at Jackson-Stops Woburn, and that you would wholeheartedly recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Google

I cannot fault this company. We really only dealt with Chris but he was a consumate professional from start to finish, seemed to have endless patience and most importantly he kept me fuly updated in what turned out to be a complex sequence of events. We were buying through Jackson-Stops and not selling but I will go straight to them when it comes to selling my property. 100% recommend this estate agent.

Alan · 9 February 2021

5/5

Google

Chris and team at Dorking worked tirelessly to make a very traumatic sale go through for us. The buyer of our house put ridiculous obstacles in the way and stupid amounts of stress on the move but the staff supported and worked over and above to keep us all going. Not your typical stereo typed estate agents at all! We wouldn't hesitate to recommend Jackson stops to anyone thinking of buying or selling through them. Thank you Chris and team x

Linda · 27 October 2016

5/5

Google

I cannot recommend the team at Dorking Jackson Stops highly enough. They kept me informed and did all the liaising with my buyer and various agents and solicitors through the whole process. It was a stressful time, but they made it so much easier. They were all "in the know" about my sale and had all visited the property and met me, so I was able to put a face to the voice. A very personal service, professional and efficient, always cheery and courteous. A big, big thank you to Corinne who led my sale, also to Chris who was at the end of the phone on exchange and completion, and to Darryl and all the others who all played their part.

Linzee · 27 October 2016

5/5

Google

We recently purchased our new property from Jackson-Stops in Dorking liaising with their Senior Negotiator David Baillie. The team, and David in particular, were patient, professional and fast moving whilst negotiating and navigating through a their sale to us in a skittish and down turning market.

Rob · 10 October 2024

Agent replied · 25 October 2024

Dear Rob, thank you for taking the time to leave a 5 star review for our team and service, and we are delighted that you found David and our team patient and professional. With best wishes in your new home from all at Jackson-Stops Dorking.

5/5

Google

Lucy was amazing. From the first viewing, second viewing...continued correspondence for what was a "far from straight forward" purchase, I really felt Lucy genuinely had everyone's best interests at heart. A professional outfit which was endorsed by the flowers that followed long after the sale completed and the Champagne was the icing on the cake for my first night in my new home. Thank you Jackson-Stops !PositiveResponsiveness

Mark · 10 December 2021

5/5

Trustpilot

Amazing over a stressful time

During a very stressful time being unsure if we would get our new property keys in time before our current rental tenancy, Jackson-Stops were very helpful and understanding with us and pushed along each step of the way. David in particularly worked very hard to ensure we would obtain our keys as soon as possible.I can't thank this company enough as they've pulled through in the end and allowed us to secure our lovely property while still having an overlap with our rental one :)-Daniel Carnovale

DANIEL · 13 May 2022

Agent replied · 26 October 2024

Dear Daniel, thank you for the five star review. We're glad David was able to take some of the stress out of your move. Best wishes from us all at Jackson-Stops.

5/5

Google

Thanks to Nicki Perrin, Lucy, Lura and everyone at Jackson-Stops for their professionalism, kindness and helpfulness with our sale. Nothing was too much trouble, and their friendly good natures and can-do attitude made a huge difference. Always contactable, approachable and with a wealth of knowledge of the industry, they really made the difference. We would highly recommend them to anyone.

Paul · 26 October 2022

5/5

Trustpilot

Tireless Help & Support from the Barnstaple Branch.

We cannot speak too highly of the help, support and encouragement we received from James Carroll and his wife Ria at Jackson-Stops, Barnstaple. They fully understood the significance to us of the move we were making, and never made light of it. And they gave us assistance and advice with our purchase (which was not through Jackson-Stops) as well as our sale. They were so completely professional in their work for us, but also friendly and supportive, pushing and battling for us, or asking a pointed question, or making a diplomatic phone call, at just the right moments. And when the going got tough, there was no-one else I would have wanted watching our back. We have made a life-changing move, very much for the better, and James and Ria played a very significant role in making that happen.Thank you.

D · 27 April 2022

Agent replied · 26 October 2024

Thank you so much for sharing your experience of our Barnstaple team, highlighting Ria and James's professional, knowledgeable and effective estate agency service. We wish you every happiness in your new home. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The Stars at Jackson, Stops

I only wish there were more stars to award !Jackson, Stops in Alderney Edge have come up trumps again .This time we used the rental department headed by the one and only William Jordan.They offer the most efficient and professional service in a helpful and friendly manner, always delivered with a smile while putting the clients wishes to the forefront.

Jacqueline · 9 February 2024

Agent replied · 26 October 2024

Dear Jacqueline, a glowing review - thank you! We are delighted that the service you received was efficient, professional and friendly. With best wishes from everyone at Jackson-Stops.

5/5

Google

The whole team were very professional in a helpful and friendly way, and we sold our house within two weeks. There was then a very lengthy period to exchange and completion, due to problems down the chain, and Corinne in particular went above and beyond in chasing all the agents / solicitors, and keeping the developer of our new home in the loop, so that they put up with the delays. So glad that we chose the right agent!

Richard · 27 October 2016

5/5

Trustpilot

Makes the challenges of letting much smoother

Moving to a new country is always a challenge. Paula B. and Jackson-Stops really helped make the process much smoother. I felt supported through the letting process. My move in was complicated by Covid and they were so helpful during that very stressful time.I feel like they give me plenty of notice if there is a need to enter the home and follow up on any needs.I plan to be here quite awhile and, if I ever need to move, feel I would look through their properties first.Thank you!

Terri · 22 March 2022

Agent replied · 26 October 2024

Dear Terri, thank you for taking the time to write a review for our Newmarket lettings team. We're glad to hear our staff, Paula in particular, took the stress out of your overseas move and you are happily settled in to your new home. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Lottie and the team at Jackson-Stops…

Lottie and the team at Jackson-Stops have been great to deal with and they have made the purchasing experience very easy and straightforward. I would highly recommend using Lottie and the Jackson-Stops team for any property transactions.

Cormac · 19 May 2021

Agent replied · 26 October 2024

Dear Cormac, thank you for taking the time to review the professional service you received from Lottie at Jackson-Stops. We're glad to hear her professionalism shone through. Best wishes from us all, Jo from the marketing team.

5/5

Trustpilot

Toby and all the Jackson-Stops team…

Toby and all the Jackson-Stops team have been amazing! They are so professional, helpful, easy to contact and go that extra mile. If we buy or sell in the future we will of course use Jackson-Stops.Thanks Toby!

Libby · 29 April 2021

Agent replied · 26 October 2024

Dear Libby, thank you for your glowing review of our Jackson-Stops Mid Sussex team, Toby in particular. Best wishes from us all.

5/5

Google

Jackson Stops Dorking were selling our dream home. Whilst the chain took a long time to complete Darrell worked very hard to hold the chain together, giving us weekly updates on what was (or not!) going on. We had a number of complications which without his persistence and contacts i'm sure would have resulted in us not being where we are today. Thank you Darrell I would have no hesitation in using or recommending you again.

Andrew · 27 October 2018

5/5

Trustpilot

We purchased our first property through…

We purchased our first property through Jackson-Stops. From start to finish they were amazing.Throughout the whole process they kept in contact with us either through email or telephone call. Keeping us up to date with updates from the seller or the solicitor. Even when we were waiting for long periods of time for information, they would keep us informed that they are doing all they can to keep the process moving.Once we completed and we went to pick up the keys, we were greeted with friendly and chatty employees who were really happy for us. They even gave us a bottle of champagne which was a really thoughtful touch. They even said if they ever needed us we could contact them which we felt reassured and felt like we had support even after completion.We will definitely go back to Jackson-Stops for future purchases.Thank you again!George and Olivia

George · 11 February 2022

Agent replied · 26 October 2024

Dear George and Olivia, thank you so much for your glowing review. We're proud of our team's professionalism, experience and friendly approach guided you safely through your purchase. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops , Burnham Market

We would like to offer special thanks to Jackson Stops in Burnham Market. Tim, at the outset, then Carolyn and Jo, were always extremely professional and competent as well as calm and very pleasant, steering us through the sale. We certainly appreciated this help and would not hesitate in recommending them to others.

Rke · 9 May 2024

Agent replied · 26 October 2024

Dear Rye, we will pass on your kind words and thank you for taking the time to leave a review. We are pleased to hear that your experience with our Burnham Market team is one that you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Margaret Heath is the best

Margaret Heath is the best. She goes out of her way to be helpful.

Roz · 19 October 2023

Agent replied · 26 October 2024

Dear Roz, another wonderful review for Margaret! Thank you. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Brilliant work !

Jodie and Paula were simply outstanding! They made the move effortlessly and pleasent .very professional but also extremely friendly.could recommend them high enough .keep up the good work girls !

Brett · 1 April 2022

Agent replied · 26 October 2024

Dear Brett, thank you for taking the time to write a review of our fantastic Newmarket lettings team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Karl was great to deal with

Karl was great to deal with, always answered his phone and we where kept informed all the way to completion.

Kevin · 30 March 2023

Agent replied · 26 October 2024

Dear Kevin, thank you for taking the time to leave a review for Karl at our Lancashire branch. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Top marks to Lottie and the team!

Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!

Emma · 11 May 2021

Agent replied · 26 October 2024

Dear Emma, thank you for describing your experience working with Lottie and our Newmarket team. Best wishes from all the staff at Jackson-Stops.

5/5

Trustpilot

High quality and substantial publicity

Very good brochure and a great amount of publicity.

Rodney · 6 November 2025

Agent replied · 20 March 2026

Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.

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