Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot20 years of top quality management service .
Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.
Ian · 19 October 2023
Agent replied · 26 October 2024
Dear Ian, thank you for your review and it's wonderful to hear that you have nothing but praise for Jackson-Stops and Margaret in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWashing machine replacement
My washing machine broke, which is less than ideal with two teenagers:) I emailed Jackson-Stops and property manager Marco Correia and Georgie Tilby (maintenance team) organised for someone to come out the next day (Friday). They then had it replaced by the following Tuesday. Very efficient service. Thank you! Much appreciated:)
Jodie · 19 March 2025
★★★★★ 5/5
TrustpilotPaula & Jodie were wonderful to work…
Paula & Jodie were wonderful to work with and ensured my family’s move was smooth! Highly recommend them!
Briana · 23 February 2022
Agent replied · 26 October 2024
Dear Briana, thank you so much for your five star review of our Newmarket team, we're glad they guided you safely and smoothly through your move. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent service all round
Colin · 2 September 2025
Agent replied · 17 October 2025
Dear Colin, thank you for your five star review of Jackson-Stops!
★★★★★ 5/5
GoogleWe emphatically recommend the team at Jackson Stops Dorking, Lucy Lawrie in particular. Having searched for a forever home for a year, Lucy told me I NEEDED to see a house. She had shown us a few and truly understood what we were looking for. Once we had the offer accepted she not only help us navigate the purchase process. But also helped connect us the new village we would be moving to!! We felt like we were had a personally tailored experience, but I am positive that Lucy provides that to all her buyers!!
Judith · 26 October 2023
★★★★★ 5/5
TrustpilotHighly recommended
We recently sold our home through Jackson-Stops at Woburn and we were very happy with the prompt, friendly and professional service we received from everyone we dealt with. Anthony in particular went above and beyond in keeping us in the loop, giving sound and honest advice and helping to get the sale through in very challenging times. We cannot thank him and his team enough for all their help and support.
Vera · 18 February 2021
Agent replied · 26 October 2024
Dear Vera, we're proud to receive your review, thank you. We'll make sure it reaches Anthony and our Woburn team. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotSale Without Stress
My house sold quickly and without stress and I can only say how helpful everyone at Jackson Stops, headed byLottie Watts were.
Janet · 27 April 2021
Agent replied · 26 October 2024
Dear Janet, many thanks for sharing your efficient and effective experience of Jackson-Stops. Best wishes from us all.
★★★★★ 5/5
TrustpilotI highly recommend the Bridport branch…
I highly recommend the Bridport branch of Jackson-Stops. Philip and Michelle handled the sale of my property with enthusiasm and a professional attitude backed up by a good administration team.
Will · 2 October 2024
Agent replied · 26 October 2024
Dear Will, a lovely five-star review - thank you. It is good to hear that the team at Bridport & Dorchester dealt with you with enthusiasm and a professional attitude. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleAfter a disastrous attempt to sell in 2018/2020 when Brexit uncertainty, then Covid and a reprehensible purchaser all let us down, we were apprehensive of what might go wrong this time. Also a brief flirtation with the market in the autumn of 2022 was torpedoed by Truss/Kwarteng. So we have been very pleasantly surprised on this occasion in early 2023 to find Jackson Stops manage our sale so well. Two viewings, both before the house went on the open market, produced two acceptable offers (though one reduced his offer almost immediately and of course we went with the other). Throughout Darrell and Nicki in particular have been impressively professional and have kept us fully in the picture and where necessary have kept the pressure on at the other end to speed things up. Based on this experience, we would highly recommend them and we just hope the actual move goes as smoothly!
Guy · 10 October 2023
★★★★★ 5/5
TrustpilotExcellent
Excellent, helpful and super efficient team. They went the extra mile and found us a tenant quickly and did all the paperwork efficiently and fast. A fantastic experience working with a really good team.
MAC · 15 July 2024
Agent replied · 26 October 2024
Dear Mac, such a great review - thank you. We're pleased you had a fantastic experience working with a really good team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotAn excellent service from start to finish
We had an excellent service from Ro and the team at Jackson Stopps when selling our house. We were kept fully informed of progress at every stage. Ro was always prompt to return our calls and emails being enthusiastic, professional and courteous throughout. Highly recommended.
Alex · 7 December 2023
Agent replied · 26 October 2024
Dear Alex, "excellent service" are words we love to hear, and we are pleased that the service you received was prompt. enthusiastic and professional. With best wishes from everyone at Jackson-Stops.
★★★★★ 4/5
TrustpilotJackson-Stops: But the team keeps going.
Staff were always cheerful and helpful within the Agent. Although probably down to health circumstances, it was a shame we only had contact with the Director dealing with us once. The photographers they chose did not really provide good quality output and weren't particularly sympathetic to the Covid 'guidelines'. So, I would suggest they review their partners that they outsource such aspects to. Fees are on the high side.
Jonathan · 30 April 2021
Agent replied · 26 October 2024
Dear Jonathan, thank you for your review. Please could you let me know the branch location to help us take your feedback further. My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the marketing team.
★★★★★ 5/5
TrustpilotFirst class Tunbridge Wells agents
Selling a house is always a stressful time but from start to finish we were very well supported by Tim Oatley and his Tunbridge Wells colleagues Debbie and Nikki and had total confidence in their reading of the market and the advice supplied. With prompt, friendly service at all times and attention to detail we would have no hesitation in using them again or recommending them should the need arise.
Vàlerie · 4 February 2021
Agent replied · 26 October 2024
Dear Valerie, thanks so much for your review, highlighting your confidence in our advice and our friendly and professional service. Best wishes from all the staff at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat experience!
Had a great experience with Isabelle and her team at Jackon-Stops Sevenoaks. Friendly, warm yet hyper professional in their approach.
Patrik · 2 July 2021
Agent replied · 26 October 2024
Dear Patrik, thank you for your five star review, we're glad to hear you've found our Sevenoaks team such a pleasure to deal with. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe have been searching for a house to downsize to for the last 5 years or so. In all this time, the team at Jackson Stops have kept us updated of potential properties. In the end we did not buy through them, but they had been so helpful that we chose them to sell our lovely home.
They produced a beautiful brochure and the house was sold quickly.
Thank you to all the team for a great experience
Rachel · 26 October 2023
★★★★★ 5/5
TrustpilotThank you!
Anthony Inskip and his team were absolutely fantastic - really helpful throughout the whole process and so professional to deal with.
Tessa · 11 February 2021
Agent replied · 26 October 2024
Dear Tessa, thanks for your review, highlighting the helpfulness and professionalism of our Woburn team. Best wishes from all the staff at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic job, thank you
Of all the estate agents we saw, it was clear that Lottie and Ed had the best knowledge of the Newmarket market and we felt in extremely safe hands following their considered and sensible advice. Lottie subsequently did a fantastic job managing the sale and orchestrated competitive bids which led to a great price.
George · 7 March 2023
Agent replied · 26 October 2024
Dear George, thank you for leaving a review of your experience with Lottie and Ed in our Newmarket branch, and we're delighted to hear that about the service you received. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops
Jackson Stops, very polite and helpful from the start. From the beginning of our journey to buy our new home they have been easy to contact and always return calls.We found they were also helpful when it came to the paperwork side of the purchase and gave advice throughout. I would recommend them to anyone wishing to purchase a property.
Jules · 11 July 2022
Agent replied · 26 October 2024
Hi Jules. Thank you so much for sharing your experience with Jackson-Stops, and we're pleased that it was such a positive one. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleDealt with Daryl, Lucy & Laura it was a great experience. Through the sales process we mainly dealt with Laura who was fantastic, i couldn't recommend her enough!!!!
thank you.
Howard · 10 October 2023
★★★★★ 5/5
GoogleI recently bought a property marketed by Jackson-Stops Dorking. It was a great experience. Polite followups, good cadence of updates and a balanced approach to buyer-seller conversations. David Baillie handled my purchase and was thoughtful and helpful throughout. Thank you David.
Lisa · 26 October 2022
★★★★★ 5/5
TrustpilotSuperb!
We used Lottie & Ed from the Newmarket branch after a recommendation from a friend. So glad we did, Lottie & Ed & the whole of the team were superb & made our house move so less stressful than it could have been.In particular we appreciated their patience, guidance & honesty. Thoroughly recommended!
Nathan · 3 March 2023
Agent replied · 26 October 2024
Dear Nathan, we are pleased to hear that the service you received from Lottie and Ed at Jackson-Stops Newmarket was patient and that you felt guided, and we're delighted that you took the time to leave a review and that you would recommend our services. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotLandlord letting Service
I am a landlord and use their letting services - the team are fantastic, with brilliant communication and always go above and beyond to make things go as smoothly as possible
John · 24 July 2024
Agent replied · 26 October 2024
Dear John, we are delighted to read your review, and pleased that you feel our team is fantastic with brilliant communication. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops sold my house.
The team at Jackson Stops are extremely professional, responsive and proactive. Throughout the process of selling my house they provided excellent advice and support. A joined up approach of high quality marketing and skillfully hosted viewings resulted in the successful sale of my house within 4 days of marketing the house. I was very impressed with the after sales service to ensure exchange and completion went smoothly
Gary · 9 March 2021
Agent replied · 26 October 2024
Dear Gary, thank you for highlighting the professional and effective service you received, from start to finish. Best wishes from us all.
★★★★★ 5/5
GoogleNicky, David, Lucy, Laura and the team were outstanding in all respects - their professionalism, enthusiasm and communication were outstanding. They were all so patient and supportive - I would certainly recommend them highly. Thankyou to you all!
Liz · 11 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.