Trusted Agent profile
★★★★★
567 reviews across 2 platforms
238 High street, Dorking, RH4 1QR, Mole Valley, RH4 1QR
Barnard Marcus's Mole Valley office at 238 High street is rated 2.7 out of 5 across 567 reviews on two platforms, including 65 Google reviews rated 4.7.
Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
1/5
TrustpilotVERY POOR SERVICE AND TREATMENT
Very poor service, Delays not responding your phone calls.If you would like to loose your deposit then you should use Barnard Marcus because they would not stick to your agreement with them and Marcus Barnard will cause you trouble and expenses .
1/5
TrustpilotBe careful
Very poor service. Conveniently not updating that a tenant had vacated a property prior to auction. Adding a buyers fee in the legal documents for commercial property auctions.Be very careful with BM, they could very expensive for naive clients.
1/5
TrustpilotOne of the worst estate agencies to…
One of the worst estate agencies to ever do it. No care whatsoever for the tenants, just money-grabbers.
5/5
GoogleVery knowledgeable, helpful and pleasant agent. Excellent insight of the local market.
5/5
GoogleGreat people. Not annoying or pushy. I felt confident with them and when we sell we'll probably go with them. Name you can trust.
5/5
TrustpilotFantastic staff
Fantastic staff, great communication throughout the whole process. Would definitely use them again.
1/5
TrustpilotSpam post
Please ask your leaflet workers notTo ignore the no spam post signs!!
1/5
TrustpilotWish 0 star was an option
Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life
1/5
TrustpilotLied to us about the price of offer
Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!
2/5
TrustpilotUnprofessional..high fees?
They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.
5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them
5/5
TrustpilotHelped me rent out my flat and found…
Helped me rent out my flat and found great tenants!
5/5
TrustpilotBrilliant customer service
Brilliant customer service, gave me everything I needed to know.
1/5
TrustpilotThe most unprofessional people
The most unprofessional people. I went for a viewing and no one turned up and neither they picked my call. Extremely disappointed.Never tely on them
5/5
TrustpilotExcellent friendly service
Excellent friendly service. Helpful and very knowledgeable. Would recommend.
1/5
TrustpilotVery unprofessional staff
Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.
5/5
GoogleArif and Team gave an outstanding level of service throughout our dealings with the Good Estate Agent in Dorking. We were very impressed with the level of professionalism at all time. Joby and Joy
1/5
TrustpilotOne of the most stupidest agency ever
One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend
5/5
TrustpilotProfessionalism from Feroza & Yinka
Feroza & Yinka
4/5
TrustpilotWe didn't end up going for the house…
We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive
1/5
TrustpilotBad bad bad
Bad bad bad Buyers beware the auction special condition uploaded last minute with hidden fees wrote in words then numbers to confuse
5/5
GoogleI have been very impressed with Faye at the Dorking Lettings Department. She has been charming, polite, friendly & helpful on all occasions & fingers crossed we are heading towards a successful letting.
1/5
TrustpilotThese guys don't even deserve a star
These guys don't even deserve a star. Terrible service and they will always try and find a way to leech money off you. Used them for a year, never again.
1/5
TrustpilotGood luck trying to get any kind of…
Good luck trying to get any kind of communication out of these people, or any kind of service in viewing properties if you don't use their brokerage services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barnard Marcus's Mole Valley office has 567 reviews across two platforms: 65 on Google, 502 on Trustpilot (across the whole business).
Barnard Marcus Dorking is rated 2.7 out of 5 across all 567 reviews, and 4.7 out of 5 on Google from 65 reviews.
Barnard Marcus Dorking, 238 High street, Dorking, RH4 1QR, Mole Valley, RH4 1QR.
