Cinch Self Storage reviews

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent Service. Both Lauren and Jack at Shoreham by sea branch, made our first ever storage experience easy. So grateful to have found somewhere that was friendly, full of knowledge and extremely straightforward from start to finish. All packed up and ready for the off. Thank you so much for the coffee and chit chat too. Would definitely recommend

Sadler · 24 September 2026

★★★★★ 5/5

Trustpilot

Process is very easy

Process is very easy, had initial contact with their call centre before visiting their Newmarket site.

Graham · 19 December 2025

★★★★★ 5/5

Trustpilot

Highly recommend

I highly recommend Cinch Storage, nice clean secure premises, my furniture was there 3 months and was exactly as I left it, no damp or any issues at all. I used the Watford branch and the store manager Aaron was very helpful and made the whole process very easy. If I ever need to store things again I would not hesitate to go back to Cinch.

Lorraine · 25 February 2024

★★★★★ 5/5

Trustpilot

Chippenham Cinch Self Storage

Having never used self storage before I was a bit apprehensive. Andrew and Paul made this such a stress free experience. They were so helpful, clear with the instructions and so friendly, always having time for a quick wave or chat. The facility is spotless clean, and very secure. I would recommend Chippenham Cinch to anyone requiring self storage. Andy/Paul, thank you very much. All the best for 2024.

Geggs · 13 December 2023

★★★★★ 5/5

Trustpilot

Outstanding!

We've had countless negative experience with other storage providers ranging from poor facilities to negligent staff, and were out of ideas on what to do. Then Cinch Storage opened up near to us in Woking, we met with Craig in April, signed up and haven't looked back! Nothing is too much trouble, the facilities are excellent and the service is absolutely 5 star. Craig and his team work with their customers to offer flexible, agile services and ensure everyone is happy. I would encourage anyone looking for storage to use Cinch Woking, I can't fault them on anything.

HANNA · 16 December 2024

★★★★★ 5/5

Trustpilot

Fatima consistently acts with the…

Fatima consistently acts with the highest level of professionalism and proficiency. The support that we have received from Fatima and the team at Cinch has been superb in order to ensure that everything that we have placed into storage has been maintained in a secure and accessible environment. I would highly recommend Cinch Storage at Enfield as an exemplary storage facility. The service that has we have received from Fatima and the team has been superb.

Peter · 5 June 2023

★★★★★ 5/5

Trustpilot

Stress free house move

We recently moved house a needed a unit to store items to make the move as easy as possible.The team at Newbury were really helpful. I liked the after hours access to my unit. This meant I could slowly fill the unit at my own pace after work and at weekends.The unit was clean, secure and easy to access.

Adam · 21 June 2024

★★★★★ 5/5

Trustpilot

The outstanding staff and services at Cinch storage Southend…

The staff at Cinch storage Southend have been outstanding with their help. Mark, Lisa and Elliot have gone over and above helping me get the correct storage unit, packaging for my move and helping me when I bring my many items to storage, while moving. They have conveyed great communication, especially getting me a great price for my storage unit. Cinch storage has been so convenient to store items, as it is central to both my new and old homes. Great, not to have that worry of storage issues, while waiting months for properties to exchange and complete. I cannot thank the Cinch Team in Southend enough for their dedication and excellent client support. I highly recommend them and would use them again for any future storage needs. Thanks Mark and your team.

Beverley · 13 December 2024

★★★★★ 5/5

Trustpilot

I telephoned Cinch Watford on Saturday…

I telephoned Cinch Watford on Saturday and was surprised and delighted with how good the customer service was. Harriet is a real asset! Having put my mind at ease I went to have a look at the facility today and again Harriet couldn't be more helpful, giving me a tour of the site and explaining how everything works. I am fully signed up now and ready to use my storage room whenever I like. 10 out of 10, very good indeed.

Richard · 9 December 2024

★★★★★ 5/5

Trustpilot

I recently used Cinch Self Storage and…

I recently used Cinch Self Storage and couldn’t be happier with the service. From start to finish, the experience was seamless. The staff were friendly, professional, and always ready to help with any questions I had.The facility was clean, secure, and well-organized, giving me complete peace of mind that my belongings were in safe hands. The process of accessing my unit was straightforward, and I appreciated the extended access hours.Pricing was competitive, and I felt like I got great value for money. If you’re looking for a hassle-free storage solution, I highly recommend Cinch Self Storage.

Jake · 3 December 2024

★★★★★ 5/5

Trustpilot

Cinch Storage Watford ooze customer service!

Cinch Storage Watford is an amazing place for your needs, Aaron and his team ooze customer service. They are incredibly professional, super helpful, polite and friendly their end game is quite simply to make your experience hassle free and as pleasant as possible, they do this with ease! I would 100% recommend Aaron and his team at Cinch Watford, Steven - The Picture Maker

Steve · 29 February 2024

★★★★★ 5/5

Trustpilot

My whole experience with Cinch storage…

My whole experience with Cinch storage Newbury has been brilliant Drew & Peter have made the experience great. I was shown around the storage units to understand the size I might need I was helped all through the process and yesterday I was advised I’m getting a refund for the storage time I no longer need. Thank you guys I would recommend them to anyone very compatible prices too. Well done

Debbie · 16 September 2023

★★★★★ 5/5

Trustpilot

Very happy with Cinch

Very happy with Cinch, Staff are very helpful, facilities are very clean never had any problems, I would recommend Cinch to my any one needing storage.

Mr · 14 September 2026

★★★★★ 5/5

Trustpilot

Very impressed with my experience with…

Very impressed with my experience with Andriana in the Enfield. She has helped with van removal to finding the best storage size to suit my needs. We have had storage before with another company and moved over to Enfield because the store is clean and the atmosphere is very warm and welcoming. The girls always have a smile on their faces and very quick at responding back to questions. Store is run very well 👍🏼

Lauren · 27 May 2023

★★★★★ 5/5

Trustpilot

Excellent people!

Excellent storage unit in great location for me. The reception agents, Matt and Fraser in particular, went out of their way to make my visit there a really good experience, especially as I was having problems with my removal company. Fraser helped with negotiating difficulties with the removal men, and Matt was an angel in allowing me to scan some extremely important documents to my solicitor. Always friendly and helpful over the phone. Would highly recommend Cinch to anyone wanting a clean, dry, secure unit, with knowledgeable abd hepful staff.

Sara · 22 November 2024

★★★★★ 5/5

Trustpilot

Cinch Chippenham

Took storage out with the Chippenham Branch with Andrew and Paul. Initially to declutter in preparation for house sale and then moving the last of our house in when our purchase didn't marry up on dates with our sale.Andrew has been amazing when we've needed to upgrade the size of our unit and then upgrade again on moving day when we realised we still had so much to bring in. On the actual day he organised a second unit for us and saved us a lot of stress.Very professionally operated and helpful, answering any queries quickly. Thank you so much for your assistance. We'll definitely use you again, should the need arise.

Kaliska · 16 November 2024

★★★★★ 5/5

Trustpilot

Cinch Storage at Leighton Buzzard

The storage facility at Leighton Buzzard is clean and well lit and the access procedure is easy and reliable. I am currently emptying a unit and thus visit regularly. Whenever I park and go into the storage area, I always receive a friendly wave from Jason or Aaron in the office, and on the occasions I have spoken to them I have always found them helpful and very user friendly. Keep up the good work!

John · 4 May 2023

★★★★★ 5/5

Google

I've had a great experience so far at cinch mitcham. David and Rob were particularly helpful in getting me set up with a unit I spoke to David over the phone who helped reserve the unit and Robert was there when I arrived to help me move in same day. The facilities are great and well priced and with the added bonus of van hire provided by cinch it's literally got everything I need. Thanks guys!

James · 2 January 2025

★★★★★ 5/5

Trustpilot

Excellent customer experience

From my online research, I found out Cinch storage is the most affordable in sounthend and its environment.From my first walk in, Mark has been very helpful. He gave me the best package to suit what I needed. Mark kept in touch till the start date and he help with the delivery of my goods, made sure I was comfortable.Mark is professional in the delivery of services and I enjoyed 💯 good customer experience. I will definitely recommend Cinch storage and time, any day.

Omololu · 31 October 2024

★★★★★ 5/5

Trustpilot

Running a hectic glamping business & needing 24hr access

Been using Cinch storage in Southend on sea for 6 months for business use, I run a glamping business that's ridiculously busy in the summer months, Mark was very attentive to my storage needs & placed me on the ground floor with easy access, Plenty of trolleys, good parking, very clean toilets, floors and 2 new lifts installed recently, out of hours access via a unique key pad code and also a nice discount was applied on signing up, also my insurance was a lot cheeper than others in the area, I'm out of now season, so mark suggested I move upstairs & save myself quit a bit of money each month, going from 100squ ft to 50sq ft, Mark applied another discount as iv had a month out of work due to health reasons, which realy helped me out, I can't thank all the staff at Cinch, especially Mark who has gone above & beyond to help me out when Iv struggle financially & mentally, 110% would recommend this storage facility, cheapest by far and a great team of dedicated staff, Thank you guys Damian

Damian · 30 October 2024

★★★★★ 5/5

Trustpilot

6/5 Stars

I recently used Cinch Storage in Newbury for about 8 months, and I am beyond happy with the experience. From start to finish, the service was exceptional, special S/O to Peter and Drew. These two went above and beyond, making what could have been a stressful process incredibly easy and pleasant.Peter and Drew were not only friendly and welcoming, but also highly professional. They took the time to understand my storage needs, answered all my questions, and were genuinely accommodating at every step. Moving items into storage can often be complicated, but these guys made it straightforward and stress-free. The facility itself is clean, secure, and well-maintained, which gave me full confidence that my belongings were in good hands.The level of customer service provided was truly outstanding. Peter and Drew were attentive, approachable, and consistently went out of their way to ensure everything was perfect. I honestly cannot thank them enough for their help.If you’re looking for storage in Newbury, I can’t recommend Cinch Storage highly enough. A definite 6/5 stars! Thanks again to the amazing team at Cinch Storage.

JC · 28 October 2024

★★★★★ 5/5

Trustpilot

Been with cinch Newbury since…

Been with cinch Newbury since downsizing house had unit for 1.5 years just emptied it every time I visited staff are always so helpful polite and always helped answer any questions was painless and very easy would definitely recommend and thanks to Pete and drew who were so helpful and professional 👍

Laura · 25 August 2024

★★★★★ 5/5

Trustpilot

I wish customer service was everywhere…

I wish customer service was everywhere as 1st class as at Cinch Storage in Newmarket, Gosia and Nijole went above and beyond to make my move smooth and stress free. On a hot day bottle of chilled water was very much appreciated. Store is clean and modern, lots of trolleys available and 2 large lifts if your unit is upper floor. Over all I had a very good experience, Thank you!!

DCS · 22 July 2023

★★★★★ 5/5

Google

Absolutely brilliant experience. The whole process was simple, the site is spotless, access is easy and convenient, and having parking and amenities on-site makes everything even smoother. David was super helpful, clear, and made the whole thing stress-free. Highly recommend, 100% five stars.

Sofia · 15 December 2025