Trusted Agent profile · Mitcham
★★★★★
1,758 reviews across 2 platforms
Mitcham Industrial Estate, Streatham Road, CR4 2AP
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Mitcham, at Mitcham Industrial Estate, is rated 4.9 out of 5 across 1,758 reviews on two platforms, including 134 Google reviews rated 4.8.
Every review we hold for the Mitcham office, from every platform, shown as written. First names only.
5/5
TrustpilotTime convenient access…
The seamless way of access to your space at anytime using a code is just the best thing ever. Makes access a lot easier and to suite your needs. Highly recommended!
We’re grateful for your 5-star review! Thank you for supporting our local business and taking the time to share your feedback.
5/5
TrustpilotReally convenient
From the start it was a very easy system to use. Very convenient to where we live, the office staff were very helpful especially when I lost my keys and had no problem cutting off the old lock. That's for everything.
Hi Michael,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent branch
Abbie & Andriana are great at this store. Their merchandise looks amazing and the whole store always looks spotless. They helped me through the enquiry process and made it super easy. Will be recommending to everyone I know.
Hi Alice,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent …
Harriet and Aaron have been a great help during a stressful time of moving out. Process of storing was so straightforward and made easy by them both.Def recommend the watford branch to anyone looking.
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
TrustpilotAlways great service
Always great service from the people at Cinch Storage in Bicester. We have had a number of units with them and they are always professional in their approach. They have also at times suggested when other units become available to try to save us money which is refreshing these days.
Thank you very much for your amazing 5* review of our Bicester facility and team! We're glad that we exceeded your expectations and hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotCinch Storage - Leighton Buzzard
Cinch Storage - Leighton BuzzardAn exceptional service from the outset. Jason (Site Manager) can not do enough to ensure the customer is provided a professional service from discussing your requirements, to when you start using the storage facility and beyond.Facilities themselves are clean and well maintained throughout.
Hi Chris,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent service
I am thoroughly impressed with the service I receive at Cinch Chippenham. The staff are very professional, supportive and have excellent customer service. The facilities are clean, secure and well maintained. I highly recommend Cinch Chippenham.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotAdriana the lady at the front desk was…
Adriana the lady at the front desk was very helpful, showed us to our locker, great customer service, 🙂 very helpful, even offered us a lovely coffee , if we had a 7 star we would give us seven star
Hi Christopher,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
2/5
TrustpilotDisappointed that they reduced the…
Disappointed that they reduced the hours the unit is available to me and kept the prices the same and then even asked for more money to get the same service. A really good example on how not to mange customer communications
5/5
GoogleDavid stayed after hours to help with our move in needs. Great work David and thank you to all in Cinch Mitcham Team.
5/5
TrustpilotLeighton Buzzard storage is excellent.
We have been using the Leighton Buzzard storage units for 4 months and Jason and Aaron could not be more obliging, friendly and approachable. They demonstrate a first class attitude to customer service, always wanting to give the best service possible. We would recommend them with confidence.
Hi Anne, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
Trustpilot1st rate service
1st rate service! Aaron and Jason have been welcoming and…Aaron and Jason have been welcoming and a very helpful team from the start. Really pleased with their hospitality and professionalism. Highly recommended! Even gave me a lift with a piece of equipment! Leighton Buzzard Branch are amazing!
Hi Lee, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotA massive thank you to Max and Rich…
A massive thank you to Max and Rich from Cinch Storage who made our move out day on 31/8 easy and organised. From the moment they arrived (an on time) they were extremely friendly and helpful, nothing was too much trouble.I would definitely recommend and use Cinch Storage again.Thank you again Rich and Max
5/5
TrustpilotRecent experience
We have a storage at the Enfield site. Andriana has moved mountains for us she is a star. The team in Enfield have outstanding customer service highly recommend for anyone who’s looking for storage in the area. Make sure Andriana from the Enfield store sees this please!!!
Hi Valentino, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotBrilliant
Very easy, trustworthy and good value for money. Jason is extremely helpful
Thankyou for a brilliant 5* review Leah. I'm really pleased I could help with all your storage needs.
5/5
TrustpilotI cannot praise Sally and Lauren highly…
I cannot praise Sally and Lauren highly enough, they were extremely helpful, practical, professional, and sympathetic to my time frame. On top of this,they are incredibly nice people. The location was perfectly placed with easy access for a very large lorry and trailer, and excellent facilities at the location. I highly recommend them to anybody in a position needing storage. regards, Nigel Davies
Hi Nigel,Thank you so much for the 5* review. Lauren and I take real pride in providing a helpful and convenient service , so we are delighted with your feedback.Best Wishes,Cinch Storage
5/5
TrustpilotGood service at the Leighton buzzard…
Good service at the Leighton buzzard store. The whole team, very friendly and listened to what you need.
Hi Manda,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotSimply Superb
Jason & Aaron have been exceptional throughout, Jason has gone through everything with me patiently with understanding of a difficult situation. I cannot recommend Cinch in Leighton buzzard enough they have been a life saver and helpful when I needed it most. Always friendly nothing is ever an issue, will do anything they can to help.
Thank you for an amazing 5* review. I'm really pleased we had the opportunity to look after you and your personal belongings. We wish you every success in future.
5/5
TrustpilotEnfield Branch - excellent! 👌
The guys at the Enfield branch are friendly and super helpful. Moving my stuff in was hassle free. A special shout out to Andriana Gabriel who went above and beyond with everything from start to finish. Ed was great too!
5/5
TrustpilotThank you Sally @ Letchworth…
Can NOT thank Sally at Letchworth branch enough. She's an absolute joy, she knew exactly storage I needed and was super helpful.I went to various storage units in the area, and Sally was hands down, the best person I dealt with.Thank you Sally
5/5
TrustpilotAbsolutely amazing
Absolutely amazing especially jaymee who's been an absolute star. All the staff I've delt with have been very understanding and have bent over backwards when things don't go according to plan. Thanks guys
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotLetchworth facility - lovely staff
Easy to set-up and move in and out. Every single person I spoke with or helped me, was so lovely and exceptionally helpful. Really, it has all you could ask for from a storage facility!
Hi Victoria,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotChris
Jason, Aaron and James are real credit to this company. This team is great in all aspects, from their friendliness to their professionalism. From the first contact with Jason back in August 2021, he has always been very helpful and I feel I made the right choice by picking this company for my belongings. Thanks guys !
Thank you Christophe for an amazing 5* review. I'm so please we get to help keep your belongings secure and safe with us. Always happy to help :)
5/5
TrustpilotLetchworth unit - Thanks Becky!
I am using the branch in Letchworth. The woman in the office Lauren and Becky are just lovely. Becky set up my account, showed me the unit. I didn't like it so she took me to another and did the set up all over again. She was so help, funny and just nice to deal with
Thank you very much for your lovely review, we are always happy to help.
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