5/5
TrustpilotProfessional
Had an excellent experience with Cinch. Emails responded to quickly. Jason was really helpful.
Trusted Agent profile · Mitcham
Cinch Self Storage Mitcham reviews
★★★★★
1,758 reviews across 2 platforms
Mitcham Industrial Estate, Streatham Road, CR4 2AP
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Mitcham, at Mitcham Industrial Estate, is rated 4.9 out of 5 across 1,758 reviews on two platforms, including 134 Google reviews rated 4.8.
Reviews
Every review we hold for the Mitcham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPleased with Cinch storage in leighton…
Pleased with Cinch storage in leighton buzzard for letting me hire a unit to store my belongings. The staff were really friendly and very helpful when I enquired about their company and were always helpful when I needed them.
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotFatima was very helpful and…
Fatima was very helpful and knowledgeable. I am very happy with the service provided here
5/5
TrustpilotExcellent service and competitive Price
Excellent service and competitive price.Would certainly use for storage again in the future and recommend to all friends and family. Store manager Richard was particularly helpful.
Agent replied · 10 June 2024
Thank you Alex, we really appreciate the positive feedback and will be sure to compliment Richard on his customer service.
4/5
TrustpilotHelpful staff, would recommend
After three years with Storage King, there were no issues. When Cinch took over, it took a few staff changes for our dispute to be sorted, however the current staff are very helpful, and everything is now sorted. Clean units, easily accessible, just a shame it's not 24 hrs! Would recommend
Agent replied · 10 June 2024
Hi Sam,Thank you for your feedback regarding your experience with us. I'm glad we were able to resolve your dispute. If you need any further assistance, please don't hesitate to reach out to a member of the team. Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotExcellent storage facility
Excellent storage facility. I believe it was Jason who helped me book the storage which we needed last minute on our moving day, and frankly he took all the stress out of it so we are able to focus on our move.They even let us borrow a sack barrow when our van rental place let us down. Couldn't recommend them highly enough. Thanks Cinch!
Agent replied · 10 June 2024
Thanks for the 5* review Paris. We always strive to be as flexible as possible. I'm glad we could help.
5/5
TrustpilotWell worth the money…
The staff could not have been more friendly and helpful. The unit was easy to access, and (as it is a new unit clean and unmarked). We vacated the unit on time and there were no hidden charges. Would certainly recommend
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
Trustpilotthe whole process from viewing the…
the whole process from viewing the space to moving in a toddle , near where i live, also the storage warehouse is very clean and security acePrices very competitiveBut above all ,staff provided the best customer service ,which is a lost art today
Agent replied · 10 June 2024
Hi Anil,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotGreat staff, great service
Great service!Very happy with the staff and facility.Stewart was really helpful in getting everything sorted.
Agent replied · 10 June 2024
Thank you for your 5* review Joe, we are always happy to assist you with your storage needs at the Cinch Brighton store.
5/5
TrustpilotThank you to the girls in Letchworth!!
I visited the Letchworth branch a little unsure of what I needed in terms of unit size and duration. I was immediately made to feel welcome by the two girls in reception, who were very friendly and didn’t make me like my questions were silly (although there definitely were some!).They helped me find what I needed, and I’d be more than happy to recommend Cinch to others
Agent replied · 10 June 2024
Hi Billie,Thank you very much for leaving such a great review! Best Wishes,Cinch Storage
5/5
TrustpilotThank you to the girls in Letchworth!!
I visited the Letchworth branch a little unsure of what I needed in terms of unit size and duration. I was immediately made to feel welcome by the two girls in reception, who were very friendly and didn’t make me like my questions were silly (although there definitely were some!).They helped me find what I needed, and I’d be more than happy to recommend Cinch to others
Agent replied · 24 August 2024
Hi Billie,Thank you very much for leaving such a great review! Best Wishes,Cinch Storage
5/5
TrustpilotAbsolutely excellent from start to finish
Cinch storage were very accommodating. They provide great customer service and I had the pleasure of speaking with Fatima and Adriana from Enfield. We are very happy with the all round service offered as well as with the security and access. Highly recommend this independent business for your storage needs.
Agent replied · 10 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotGreat all round service
Great all round service, fantastic offer for the first 8 week hire period. Use of the van for a day was a massive help in our removals. Jordan in the office is a fantastic asset to the company
Agent replied · 10 June 2024
Hi Paul,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotVery polite and well organised site
Very polite and well organised site. And even had a van that we could borrow for a small fee of £28. Which helped out a lot. And even got money back as we moved out of lock up early. Would recommend and use again.
Agent replied · 10 June 2024
Hi Gareth,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotMark was extremely helpful and…
Mark was extremely helpful and friendly… great customer service!
5/5
TrustpilotExcellent service from Matthew and…
Excellent service from Matthew and Jason. A range of different deals available and the staff is always happy to help. Clean facilities and well maintained. Would recommend to anyone looking for a safe storage facility.
Agent replied · 10 June 2024
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotGreat team, great space
The team at cinch Enfield, Jaymee & Fatma, are amazing! So helpful & attentive. Always on hand to help and support. Their offices spaces to rent well priced & have clean, working facilities!
Agent replied · 24 August 2024
We’re grateful for your 5-star review! Thank you for supporting our local business and taking the time to share your feedback.
5/5
TrustpilotI have been using the storage facility…
I have been using the storage facility for a while at Letchworth now and am always impressed by the service given. The staff are very welcoming, and were very knowledgeable when advising on the storage available and suitable according to my requirements. I found the prices to be very reasonable and am always impressed by how clean and well presented the reception area is. Highly recommend.
Agent replied · 10 June 2024
Hi Samantha,Thank you very much for taking the time to leave such a great review.Best Wishes,Cinch Storage
5/5
TrustpilotCinch Newbury
As a new business opening up nothing was too much trouble for them.Made me feel comfortable about getting a storage space with them.A month later I required a second storage space with them.All the times that I go to the locker I always get welcomed.Highly recommend the company.Staff excellent.
Agent replied · 10 June 2024
Hi Nick, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotAmazing customer service and cwnter
I wanted to get some storage for overflow stuff I couldn’t store at home. Drew took the time to show me around understand the size I would need and showing me the prices of three options. The store was clean and inviting especially compared to other storage stores in newbury. Professional, helpful, great customer service will recommend to anyone wanting storage.
5/5
TrustpilotJaymee is always super helpful
Jaymee is always super helpful, friendly and welcoming. Great experience and would highly recommend.
5/5
TrustpilotGreat customer service.
Made some cost enquiries about potential short term unit rental at Cinch Enfield. Fatima couldn’t have been more helpful. I’ll certainly be back when I need the unit. Thanks!
Agent replied · 10 June 2024
Hi Andrew,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotQuick and painless
Stewart made renting another storage unit quick and painless.
Agent replied · 10 June 2024
Thank you for your 5* review David. It is our pleasure to look after you at the Brighton store.
5/5
GoogleBrilliant, no issues. Friendly staff. Fair pricing
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Mitcham.
