Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI had worked at Trinity Square
I had worked at Trinity Square, Gateshead, Newcastle Upon Tyne for a number of months and I had the pleasure of working alongside some fantastic colleagues however, this was massively disappointing when at the time the site manager Tony Pickering was the most pompous, narcissistic, dishonest, arrogant and obnoxious human being I have ever met in my entire lifetime and I would never come back here not even socially as this was one of the most toxic & immature working environments I have ever worked at. If I could give anyone any advice do NOT work here.
Chris · 26 October 2024
Agent replied · 22 November 2024
Thanks for getting in touch, Chris. We don't seem to have a Tony Pickering working at Savills, and would like to investigate this further. Please email socialmedia@savills.com with any additional information that you have so we can look into this.
★★★★★ 5/5
TrustpilotYato Konde-The deal breaker
I was planning to give the company (who I was sure is a great company in the field when I first contacted them) one star and bad review due to the bad experience and stress I was put under due to negligence I had during the renting procedure at the beginning. Yato Konde is the reason why I am giving it 5 stars.Yato is an outstanding apartment manager who truly prioritizes her tenants' comfort. From the start, her professionalism and warm demeanor absorbed all my anger and stress and made me feel calm and relaxed and made me feel I was at home. She communicates effectively, addresses concerns promptly, and maintains the property impeccably. What sets her apart is her genuine care for residents; she fosters a welcoming community and has a positive attitude. Yato's dedication and good manners create an enjoyable living experience, making her highly recommended as a manager.If I want to summarise it is: Professionalism, Dedication & Care
NM · 25 October 2024
Agent replied · 22 November 2024
Thank you for taking the time to leave feedback/to share your opinion, NM. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.
★★★★★ 5/5
TrustpilotI am delighted to post this review in praise of your long-time employee, Sophie Kendell-Wheal.
I am delighted to write this review in appreciation of the consistently excellent and speedy service I have received over the years from Sophie Kendell-Wheal who has managed my buy-to-let flat for me in Cambridge for many years now. Sophie has always responded to any problems encountered by my tenants with efficiency and alacrity. Anything needing attention is conveyed to me immediately and dealt with as soon as possible, which makes for a happy tenant and a satisfied client. Her email exchanges are prompt, friendly and courteous so I can have complete confidence that my flat is being well managed. As an elderly client it’s important I can relax safe in the knowledge my tenant’s needs are being met and any problems being dealt with effectively and efficiently. You are fortunate in employing someone who embodies your reputation for good management. What a lovely person Sophie is! Part of an excellent team who represent the high standards you set and who have served me well.
Gillian · 24 October 2024
Agent replied · 22 November 2024
Feedback is an invaluable reminder of the things that are important to our clients, Gillian. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
TrustpilotOutstanding Services
I would like to take this time, to commend the outstanding services I received from Varinder & Euan at the Birmingham branch. Their level of professionalism, with timing to explaining the properties and its terms of agreement are impeccable.Euan took the time to speak with me on the phone, taking my call on numerous occasions, despite having a hectic day in meetings for most of the day. He also answered all my concerns with regards to the propertied and signing of the contract, viewing etc.Varinder is most certainly multifaceted and extremely helpful to her clients. From her polite demeanour from answering the phone, to the time she takes to explain every room, the amenities and highlights of the properties. She is also polite and courteous to her clients when she saw them on sight, during my viewing. They seem very happy with her, and well settled and comfortable.
Rachel-Sophia · 22 October 2024
Agent replied · 22 November 2024
Thank you for your kind words and for taking the time to post a review, Rachel-Sophia. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
Trustpilot5/5 experience
I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!
Anonymous · 30 September 2024
Agent replied · 22 November 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotMarcus is a great property manager
Marcus from the Richmond office took over to as my property manager at the beginning of the year and I am very pleased with the level of service provided. He always swiftly replies and follow up to any query/ issues with great communication to keep me updated. He also helped to resolve some complicated aged invoice issues with the building management company which has been ongoing since before he joined.I am feel like I am definitely in good hands and really appreciate his support.Thank you Marcus!
TC · 16 September 2024
Agent replied · 22 November 2024
Thank you for taking the time to review our service, TC - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotParvinder was amazing throughout the…
Parvinder was amazing throughout the whole sale process , her efficiency and attention to details was 110% and can not give her enough high praise, outstanding Completely Great team from the start Very professional and all very understanding and approachable, Nina was amazing doing all the viewings and always went the extra mile to make viewing appointments work around my family Would 100% recommend Chelmsford office and the team , I’m sure they are all great at what they do.
Peter · 31 August 2024
Agent replied · 22 November 2024
Thank you, Peter, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 1/5
Trustpilot“Terrible experience with this agency
“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”
Luca · 8 May 2026
Agent replied · 26 May 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described.
Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case.
We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Outstanding Service
⭐⭐⭐⭐⭐ Outstanding Service, Thank You, Shikha Shrestha! ❤️
I feel incredibly lucky and truly appreciate having you as my property manager, Shikha.
You are always prompt, helpful, welcoming, and understanding. You never let me down and are always ready to help and solve any problem.
You are truly a superhero and a superstar!
Your hard work, commitment, and outstanding service deserve not just 5 stars, but 1,000 stars! 🌟🌟🌟🌟🌟
A well-deserved 5-star review, with a thousand stars in my heart! Thank you, Shikha, for always going above and beyond!♥️
Christian · 9 October 2026
★★★★★ 5/5
TrustpilotBrilliant service
Atticus has been excellent in helping us manage our apartment. He is always professional and very responsive in resolving any issues and tenants' requirements to ensure a fuss free management for us.
Robert · 6 October 2026
★★★★★ 5/5
TrustpilotExcellent services by Cato Ng
I have been served by Cato Ng on Verdean in London for the past 3 years. He has provided excellent services to me during the period. In particular, he took initiative in helping me to get back the refund for my wrong payment to City Ciuncil for the Council tax. I am also particularly impressed by his attitude in helping his client. First class services
Alvin · 13 June 2026
Agent replied · 23 June 2026
We really appreciate your kind feedback, Alvin. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotMillie was so helpful and extremely…
Millie was so helpful and extremely accommodating when it came to our property search. Thank you.
Kim · 18 June 2026
Agent replied · 23 June 2026
Thank you so much for your review, Kim. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotBailey was lovely to deal with and…
Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.
Kirsty · 24 April 2026
Agent replied · 26 May 2026
We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotWonderful Experience as a Tenant
As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.
Iman · 27 June 2024
Agent replied · 22 November 2024
Thank you for your feedback, Iman. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotHelpful and Efficent Team
We had an issue about auction process and reached the team and director Sam Harborne, He made an big impact and solve our problem instantly,Sam and the team are so helpful and take responsibilty for us and save the day, you should definitely reach them for your invesment or anything else and If you have any issue they will help to you immediately! Thank you Sam and the team!
Melih · 11 December 2024
Agent replied · 23 December 2024
Thank you for your lovely review, Melih. It was a real pleasure being able to help you.
★★★★★ 5/5
TrustpilotKay McCluskey, Stow on the Wold
What a fantastic service, from the initial meeting and property appraisal right through to the sale and completion. Kay was there every step of the way. As well as organising and carrying out the viewings, she played an important role in the co-ordinating between my self and all other parties involved, the buyers, solicitors, agents etc. (there were three others in the property chain) not to mention the negotiating.She went above and beyond to the point of even transporting my dog to my new destination.Thank you Kay for all your hard work, you certainly earned your commission
Clare · 3 June 2024
Agent replied · 22 November 2024
We really appreciate your kind feedback, Clare. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotExcellent property management by Shan
I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.
Anna · 22 May 2024
Agent replied · 22 November 2024
Thank you so much for your review, Anna. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotVery responsive and active in dealing…
Very responsive and active in dealing with inquiries. Have found them to be of great help when needed and the quality of the output has been world class. I have dealt with both Fiona and Matt and both have been excellent in their services.
Tamer · 15 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to review our service, Tamer - feedback is always incredibly helpful. I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotFantastic service!
Angus has been a great property manager - very diligent and always responding to queries quickly and has remained on top of everything.
Amy · 3 March 2026
Agent replied · 20 March 2026
We are so pleased that everything worked out successfully for you, Amy. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 1/5
GoogleAvoid!
We had a terrible experience with this agency / Terry.
The house was filthy when we first moved in. There were loads of items left over from the previous tenant, including a broken freezer underneath the stairs which contained putrid defrosted fishy water in one of the freezer trays.
It took weeks/months for any repair requests to be seen to and for the items left behind to be removed.
When our tenancy came to an end they had the audacity to attempt to take a huge portion away from our holding deposit. We used an external dispute resolution service and ultimately won and avoided losing upwards of £400.
After being exemplary tenants and having to put up with such a shocking service during our tenancy we were adamant they wouldn’t receive a single penny from our holding deposit. I would have rather lost the money than have it go to Under One Roof.
I strongly suggest to avoid this “agency”.
Gwil · 23 March 2024
Agent replied · 22 October 2024
Hello Gwil,
To respond to your review we carried out an inventory when you first moved in to the property & also carried out a checkout inventory when you vacated the property which differed from the in going inventory. You had left kitchen cupboards had food residue left in them and the property was not cleaned. We both opted to use the Deposit resolution service and items that you had damaged were awarded from your deposit along with the items that you had already agreed to be taken from the deposit before we opted for the dispute resolution service, Which is what i suggested you used as this is why we protect all tenants deposits with a custodial scheme. When you moved in to the property the whole county got locked down from the covid virus and this is why any non urgent maintenance issues could not be completed.
You also mentioned in your review that the property was Filthy dirty when you moved in, this is untrue as the property was professionally cleaned two days prior to you moving in to the property.
The comment that we were adamant you wouldn't get a single penny from your deposit is totally untrue, we only claimed a total of £250 from your deposit to cover cleaning and painting of the walls along with a missing curtain pole that you said was left in a cupboard? we sent you the checkout inventory with the costs to paint the wall you had drilled into and not painted, cleaning of the kitchen & Missing curtain pole. The remaining deposit was released to you when you vacated?
I hope this clarifies your review and we are sorry you are unhappy with the service but with covid hitting the country maintenance issues did fall behind for a while.
★★★★★ 5/5
TrustpilotGreat Service!
I was in the market for a property, however I was pretty lost and had no idea where to start. I called Savils and requested a meeting - Jayden Campbell was the associate who I had the meeting with. he walked me through my options and helped me understand the current market, very friendly and inviting. Without him I would've still been searching around cluelessly.
Luke · 13 November 2024
Agent replied · 22 November 2024
Thank you for your feedback, Lukr. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 1/5
TrustpilotPaid me less than they offered
Deposit fiasco. They wanted to take a lot of money for extra cleaning etc so I started a claim with Tds. They made an offer I agreed to and then paid me less anyway. They're not responding to my emails anymore. I'll have no choice but to go to small claims court. Please look into what you're doing because I thought it was a 'premium' company...
WB · 6 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to share your experience. We're very sorry to hear about the issues surrounding your deposit and the frustration this has caused.
We would like to look into this urgently for you. Please could you contact our team at with your tenancy details and any correspondence you’ve had so far via email to socialmedia@savills.com? This will allow us to review what has happened.
★★★★★ 1/5
TrustpilotThe worst company I have ever…
The worst company I have ever experienced very rude they lack customer communication skills threatening behaviour I find it very hard that they are still allowed to practice my advice is keep well away I would never use this company ever again
Mr · 21 August 2026
Agent replied · 23 September 2026
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience and that you felt our communication fell short of the standards we aim to provide.
We take concerns regarding customer service and professional conduct very seriously. The experience you describe is not reflective of the level of service we strive to deliver, and we regret any frustration caused.
As we are unable to discuss individual circumstances in a public forum, we would welcome the opportunity to investigate your concerns further. Please email socialmedia@savills.com with your details so that a senior member of the team can review the matter and respond appropriately.
We appreciate all feedback, as it helps us identify areas where we can improve our service.
★★★★★ 5/5
TrustpilotThank you Deanna!
Deanna Addis has been looking after our 2 properties for years and we have always been very impressed by her. She is always extremely organised and gets any issues resolved quickly, making everything very easy for us. We always feel in the loop and updated as she takes time to communicate with us regularly. I'd highly recommend her as a Property Manager to anyone looking. Thank you again Deanna!
Helen · 26 June 2024
Agent replied · 22 November 2024
Thank you for taking the time to review our service, Helen - feedback is always incredibly helpful. I’m delighted that we met your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
