Trusted Agent profile Β· Milton Keynes

Under 1 Roof Milton Keynes reviews

4.0

β˜…β˜…β˜…β˜…β˜… Great

768 reviews across 2 platforms

51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX

Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 768 reviews on two platforms, including 41 Google reviews rated 3.9.

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3.9 / 5

41

Reviews on Google

This office

Trustpilot logo

727

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sold an investment property - great experience

We worked with the Manchester office, Ryan Griffin and Valentin Nerea, to sell an investment property that we needed to divest. The team was super proactive and also patient in tackling the process in a tough market. They ended up presenting several offers and managed an offer through to completion effectively and quickly. Would recommend highly.

James Β· 16 May 2023

Agent replied Β· 22 November 2024

Thanks James, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards.Ryan & Valentin

5/5

Trustpilot

Melissa Grant and Katy Harrison = diamonds

Melissa Grant and Katy Harrison are second to none when managing property. generally a "thankless job" and thus, when high calibre of work is undertaken, timely, with ease, honesty and efficiency, it is only too right to be noted and sung from the hills. Sincerely, thank you both for all you have done and continue to do. Anyone within your remit is lucky.

Mr Β· 13 September 2022

Agent replied Β· 22 November 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we continue to meet your expectations, and happy to help in the future.Regards,Melissa & Katy

1/5

Trustpilot

Dreadful

Dreadful, If this is what you call leading Uk agent, well it doesnt say much for the rest of them. Totally careless and basically lazy, I attended an open house today at 3pm for Lot 95D 91 Elswick Road Lewisham, London, listed in their auction. No one came, and after 30 minutes I called the agency to be told it was cancelled. With 20 groups of people standing outside, I told the group it wasnt on today. One lady, a teacher , said she had taken the afternoon off work and drove 2 hours to get there. Its quite disgusting as the property is still listed as open for the time slot , and what would it of taken them to atleast cancel this on their web page. Clearly they dont want to put themselves out by atleast not having an agent on site to inform the clients arriving the decency of it being cancelled. Very unprofessional, and from seeing the reviews on here, the company should wake up to themselves, as when the market tightens and supply reduces, they might get a nasty shock when repeat customers like myself, wont certainly support such unprofessional behaviour.

Nicholas Β· 16 March 2018

Agent replied Β· 22 November 2024

We’re sorry to hear you were unable to view the property and we have given your feedback to the auctions team. We understand this particular lot had some specific last-minute circumstances which prevented the scheduled viewing from taking place. We recommend in our buying guide that interested parties confirm with our Auctions team in advance to ensure a viewing at the published date and time is going ahead, as on occasion this can be subject to change.

5/5

Trustpilot

Big Thank you

Would like to thank Tom from manchester office for sorting our Front door out on Friday it’s perfect now

Oliver Β· 5 March 2022

Agent replied Β· 22 November 2024

Thank you for taking the time to leave a review. I really appreciate your kind words. Please feel free to get in touch with any further enquiries.Regards,Tom

5/5

Google

Terry is a good mortgage broker and estate agent. I think he is a honest guy and very good at what he does.πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ …

Ankush Β· 17 April 2021

Agent replied Β· 22 October 2024

Many thanks for your kind review it is much appreciated

5/5

Trustpilot

What a fantastic letting team in Birmingham

What a fantastic letting team in Birmingham. Charlie and Anjanee were amazing. I would recommend this company to anyone.

Gary Β· 25 February 2022

Agent replied Β· 22 November 2024

We are very grateful for your kind review. We are glad to have been able to help you, and hope to work with you again in the future.Regards,Charlie and Anjanee

1/5

Trustpilot

Unresponsive

Refused to call me back for two weeks, i tried calling multiple times, as I was just trying to get some basic details of a property, view and find out where the auction was, just a waste of my time. Why have someone on staff if they don't do anything.

Jonathan Β· 10 October 2023

Agent replied Β· 22 November 2024

Hi Jonathan, we are sorry for the inconvenience - if you could email your contact details to socialmedia@savills.com we will certainly arrange for someone to contact you as a matter of priority.

5/5

Trustpilot

Jodie is competent and knowledgeable in…

Jodie is competent and knowledgeable in her work , she is very friendly and approachable. A good estate agent

Robert Β· 11 February 2022

Agent replied Β· 22 November 2024

I am so grateful for your kind words and happy to have been able to assist. Please feel free to reach out if you have any other questions.Regards, Jodie

1/5

Trustpilot

Never return calls / emails!

Called their Banbury branch concerning a local property I was advised they were marketing, never called back, so went on their website and "live chat" advised someone would contact me, gusees what no contact. Customer services is non exisitant, if they can not return a call what confidence would I have placing a property with them, not sure what they would charge on a 2.5m sale but they have lost that!

Mark Β· 20 May 2021

Agent replied Β· 22 November 2024

We are very sorry to hear this, if you'd like please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Very supportive

Thank you Emma and Fiona for being patient and supportive. It was meant to be!

Georgina Β· 7 August 2022

Agent replied Β· 22 November 2024

Thank you for taking the time to leave a review, we do appreciate it.Regards,Emma and Fiona

5/5

Trustpilot

Very quick responses from Kristina and excellent communication

Communication with Kristina Pascuzzi was easy and constructive, she helped with all queries and supported on every step

Maryna Β· 16 March 2022

Agent replied Β· 22 November 2024

I am so glad to have been able to help you - it was a pleasure to work with you and I appreciate your kind words.Regards,Kristina

4/5

Trustpilot

Great experience working with Roshni

Great experience working with Roshni. Very helpful

Matthew Β· 19 May 2026

5/5

Trustpilot

Thank you, Olivia Hill!

Olivia Hill was client focused, professional and most helpful! Thank you, Olivia!

Ka Β· 24 November 2022

Agent replied Β· 22 November 2024

Thank you for your lovely review. It was a real pleasure being able to help you.Regards,Olivia

5/5

Trustpilot

Smooth experience

Very happy with the service I received (rental of new flat) - particularly with Aziz from the St John’s Wood branch who helped us in the process! He was available literally around the clock, and always eager to answer our questions. Also worth mentioning that when encountered a couple issues/disputes in the process, with the help of Aziz we managed to resolve them very smoothly.

Loukas Β· 19 April 2022

Agent replied Β· 22 November 2024

Thank you for the lovely review. I hope you are enjoying your new home, and I hope to work with you again in the future.Regards,Aziz

5/5

Trustpilot

Tami Falzon was a fantastic property…

Tami Falzon was a fantastic property manager for us, over our two year stay. She was very quick, diligent and showed care in her responses. Thanks Tami!

Jay Β· 22 February 2024

5/5

Trustpilot

Tami is a breath of fresh air

Tami is a breath of fresh air! She deals with any problems with my flat rental quickly and always keeps me in the loop, which is appreciated.

Laura Β· 21 February 2024

5/5

Trustpilot

Staggeringly high staff turnover. But Angus is great.

In a company of staggering staff turnover, it is great to see Angus Wong show initiative and take control of issues. I hope he sticks around here . . . .

β€œβ€ͺsevensix‬” Β· 25 September 2024

Agent replied Β· 22 November 2024

Thank you so much for your review. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Lucy was professional

Lucy was professional, prompt and helpful with finding our new home. We will definitely use her services again once our lease runs out.

Undefined Β· 8 March 2021

Agent replied Β· 22 November 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Emma was outstanding

Emma was outstanding. Efficient, diligent and personable service from start to finish - couldn't have asked for more.

Will Β· 27 January 2022

Agent replied Β· 22 November 2024

I am so glad I was able to assist! Thank you for leaving a review, and I hope to work with you again in the future.Regards,Emma

1/5

Trustpilot

Absolutely awful

Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!

G Β· 25 October 2019

Agent replied Β· 22 November 2024

We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss it further please do email LCS@savills.com.

1/5

Trustpilot

AVOID THIS COMPANY IF YOU CAN

AVOID THIS COMPANY IF YOU CANOne star because i cant give no stars.Riddled with incompetence and over the top requirements. They cant distinguish between renters and guarantors

B Β· 14 November 2024

Agent replied Β· 22 November 2024

Thank you for getting in touch, we would like to hear more about your experience and would be grateful if you could email additional detail to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Poor property management

Poor property management. I have issues with a new flat and it's been two months and no response. The issues keep increasing despite being a new built and their property management team are non-responsive and inefficient.It has been 7 days since my bathroom is unusable. No one is yet to contact me for repairs and emails to the property manager seems useless.

Akeem Β· 12 July 2022

Agent replied Β· 22 November 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.

5/5

Trustpilot

Olivia is very helpful and…

Olivia is very helpful and competent,always trying to help and very good at solving problems.

Colin Β· 25 May 2022

Agent replied Β· 22 November 2024

Thank you for your lovely review, Colin. It was a real pleasure to be able to help you.Regards, Olivia

5/5

Trustpilot

Millie Willsmer is amazing

Millie Willsmer of Sevills in Sunningdale made our experience exceptional, she gave a service over and above and really gave us 100% confidence throughout the whole process, keeping us updated and alwaysbeing so pleasant.

Tony Β· 2 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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