Trusted Agent profile · Milton Keynes
★★★★★
768 reviews across 2 platforms
51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX
Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 768 reviews on two platforms, including 41 Google reviews rated 3.9.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
TrustpilotSophie was great at helping me secure…
Sophie was great at helping me secure my property and also helping out with all the procedures! Would highly recommend!
Thanks for the review, Fiona. We are so pleased everything worked out for you.
5/5
TrustpilotLouise Kerr highly recommended
Louise has been patient, knowledgable and informative when showing us round too many houses to mention. She is a fabulous agent for buyers to work with.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotTami Falzon is fast, friendly, and helpful
Tami is always really fast, friendly, and helpful in our exchanges. Their support has far surpassed what we have experienced with other large property management companies.
5/5
TrustpilotEllis was totally fantastic and…
Ellis was totally fantastic and supportive.She made the whole process so much easier for us.Thank you
Thank you for your kind words! I am pleased I was able to help you throughout the process and I hope to work with you again in future.Regards,Ellis
5/5
TrustpilotEmma is very responsive and…
Emma is very responsive and professional, very glad to have her to manage my issues and buy to let matters. Thanks. Erietta
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotBought a house recently and found the…
Bought a house recently and found the whole experience very good. Was kept in touch throughout the process. Very professional service.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAbsolutely shocking experience with…
Absolutely shocking experience with this company.We been asked to do the Topographical survey and when work has been completed Mr.Dan Smyth ( Director) just vanished and do not reply to emails or phone calls.We actually worked very hard and it was challenging job to do and in the end we never got paid for the job.
We are sorry to hear of your experience and would like to find out more so we can provide a resolution. Please email further detail to socialmedia@savills.com so we can investigate.
1/5
TrustpilotContacted Seville regarding a property…
Contacted Seville regarding a property that I wanted to view listed for around £20,000pcm, apparently it hasn’t been available for over a year, despicable.
Thank you for taking the time to review our service, Sam - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotDavid Gwinnutt is ace
David Gwinnutt is a thoughtful and empathetic individual. He treated us with utmost patience and professionalism and we can recommend him with full confidence.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotSuper-fast fix of my broken boiler…
Super-fast fix of my broken boiler which I am very thankful for. Big thanks to Sam Fairclough in the Manchester Lettings team.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotThe service we have received from Mr…
The service we have received from Mr James Machel during an exceptionally difficult and protracted Sale of our property Damers Bridge Cottage GU28 0AW has been outstanding. We could not have stayed the course without James tenacity and perserverance in his dealings with all concerned holding everything together and concluding with a successful outcome.
We really appreciate your kind feedback, Christopher. We are very pleased we were able to help and wish you all the very best for the future.Regards,James
5/5
TrustpilotTo Whom it May Concern
5/5
Trustpilotvery satisfied with the high quality…
very satisfied with the high quality service. Aliya Charnley is always available and responsive. She deals with issues in a very professional way and always manage to resolve them.
5/5
TrustpilotI would like to thank Kristina for her…
I would like to thank Kristina for her patience and help in finding my new flat and assuring all my questions were answered. I would also like to thank Kimberley for helping me settle in and being available for any questions or concerns I may have post move. This has been my smoothest move ever so far!
5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
1/5
TrustpilotVery difficult to hear as call was from…
Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!
Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.
5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotGreat experience, highly recommend
Very impressed with Aziz from the St John’s Wood branch who helped us find and rent our flat. Professional and courteous and ran smooth process with clear milestones from start to finish. Easy to communicate with and reachable virtually around the clock. Having dealt with a number of agencies in 11 years in Central London this was most certainly our best experience.
Thank you, it was my pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Aziz
1/5
TrustpilotReceived an email confirming viewing…
Received an email confirming viewing arrangements for today at 1.30. As a doctor it’s my daughters only day off this week.Before setting off from Birmingham to drive to Bristol I telephoned to make certain this was still on - went to voice mail. At 12.53 I received a call stating the tenant hadn’t agreed therefore we wouldn’t be able to view.Love the N.H.S. Sadly I don’t think so!
Thank you for raising this. Rest assured, we’d like to find out exactly what happened. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
TrustpilotExcellent service
Consistently excellent service from the Hackney Lettings team (in particular Sandy and Anthony) and Natasha in Property Management.
5/5
GoogleI have been a tenant for 12 years and never had any problems. Always quick to fix anything and very friendly!
Many thanks for your kind review,
5/5
TrustpilotOki has been very responsive and super…
Oki has been very responsive and super helpful throughout the process.
Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki
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