Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom day one, we got the maximum support needed. Laura and Melfin have been very helpful throughout the process. Frost has been my best rental agency so far. I highly recommend them to anyone looking to rent or buy.
Abdul-Mumin · 3 February 2026
Agent replied · 3 June 2026
Thank you so much for this fabulous 5 star Google review for Laura and Melfin from our Staines Lettings team. We are delighted to hear that Frost has been your best rental agency so far and that you highly recommend them to anyone looking to rent or buy. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleLaura, the letting manager of the Frost branch in Staines is the kind of person one would like to work with. As a landlord, I have a portfolio of properties I hand over for her to find suitable tenants and manage the whole Lettings contract …
Andrew · 3 December 2025
Agent replied · 3 June 2026
Hi Andrew - Thank you so much for taking the time to write this outstanding 5* Google review for Laura from our Staines Lettings team. We are delighted to hear that Laura takes her role the extra mile and that you highly recommend her to … More
★★★★★ 5/5
GoogleJenny was absolutely amazing, if it wasn’t for her the process would have been 10x slower and 100x more painful! Wouldn’t hesitate to use again, she has been just fabulous
Casey · 15 April 2026
Agent replied · 15 June 2026
Wow thanks Casey that is great review and we know Jenny made a difference in a difficult sale so we’re delighted you were so happy. Thanks for using us and enjoy your lovely new home.
★★★★★ 5/5
GoogleRoss and his team were very helpful in selling our property and manage to do it without even the need to market it other than to clients that they previously had on their books. We managed to sell the property within 8 days at a price which we considered very reasonable. All in all, they offered a great service and were reactive and encouraging whenever approached. I have no hesitation in recommending them as an estate agent within the area. They have a good knowledge of property prices and a history of serving Headington for many years.
Richard · 12 November 2025
★★★★★ 1/5
GoogleIf I could this review a zero stars, i would.
Shocking and Misleading Service. I was repeatedly pressured by a representative called Carly to place a bid on a property, receiving around 18 calls insisting that the seller would accept almost any offer. I placed two reasonable bids within my budget, but was continually told that the seller was expecting more and that if I did not bid again the property would be removed from auction indefinitely.
The auction was originally due to end at 12:00, but it was extended by three hours specifically so I could place another bid. During this time I was repeatedly told that this would be the final opportunity and that the seller was waiting for my offer. Based on these assurances I placed another bid and ended up winning the auction, although I felt heavily pressured and misled throughout the process.
Before making any payment I made it clear that obtaining the remaining funds within such a short timeframe would be difficult. I was reassured that there would be flexibility and time to complete the payment. However, after they took £5,000 from me, the property was placed back into auction just two days later without proper explanation.
At no point before paying was I told that this would happen or given any realistic opportunity to resolve the situation. They are now refusing to refund the money.
I believe I was misled and pressured into bidding under false information, and I am now seeking legal advice and preparing to take legal action against Pattinsons. I would strongly advise others to be extremely cautious when dealing with this company.
Hasnane · 30 March 2026
Agent replied · 30 May 2026
We are sorry to hear that you feel the service you received did not meet your expectations. Prior to bidding, all prospective buyers are advised to carry out their own due diligence and ensure they are comfortable with the process and terms before placing a bid, as doing so enters them into a legally binding contract.
Any funds relating to reservation fees and deposit liability are clearly outlined within the auction terms and conditions, which all bidders are required to review and accept prior to participating. Once the property has exchanged, any matters relating to failure to pay or complete fall between the buyer and the seller, with our role being to facilitate the auction process on behalf of the vendor.
We can also confirm that this matter was previously reviewed and addressed prior to this review being posted. While we regret that you remain unhappy with the outcome, we must highlight that the process followed was in line with the legally binding contract and terms that were accepted at the point of exchange.
We appreciate your feedback and wish you the best moving forward.
★★★★★ 5/5
GoogleRecently bought my flat though this branch, Charlotte Poutney was lovely and helpful throughout keeping me updated regularly, she gave me great peace of mind and think anyone would be in good hands with her!
Anna · 5 March 2026
Agent replied · 5 June 2026
Thank you for such kind feedback, Anna. We are glad you felt supported and kept up to date throughout your purchase. Wishing you the very best in your new flat.
★★★★★ 5/5
GoogleMel was great showing us around the property we went to view on Sunday! Really informative, took her time and answered all our questions
E · 29 May 2026
Agent replied · 29 June 2026
Thank you for taking the time to leave a review! Viewing a property is such an important part of the journey, so it's lovely to know you felt well informed and had all your questions answered.
★★★★★ 5/5
GoogleGreat to work with James Denny, very enthusiastic and he really knew his craft, a mastermind! I would wholly recommend James, his service was outstanding and I will be using him again in the near future. Thank you James
Rob · 30 January 2026
Agent replied · 30 May 2026
Thank you so much for this great review Rob! We are delighted that your experience with us (James especially!) has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
GoogleWe can highly recommend the agency, they were very helpful throughout the process. As first time buyers they were great in explaining the process and all of the steps involved.Special thanks to Lily - she was a great help - always very responsive!
Sandra · 23 December 2025
Agent replied · 23 May 2026
Thank you so much for this fantastic 5 star Google review for our Feltham Sales team and especially Lily. We are delighted to hear that she was a great help and always very responsive. We will pass your comments on to them and to our senior … More
★★★★★ 5/5
GoogleI cannot recommend Sarah highly enough! Despite me being embarrassingly late, she were incredibly gracious and patient, waiting without a hint of frustration. She gave me a thorough tour, answering every question I had. What really stood out was her positive, humorous attitude throughout. Thank you!
Andrea · 22 November 2025
Agent replied · 23 June 2026
Dear Andrea,
Thank you so much for your kind words! We’re thrilled to hear that Sarah made your experience enjoyable despite the time hiccup. Her patience and positivity truly embody our commitment to providing excellent service. We appreciate your recommendation and look forward to assisting you in the future.
Best regards,
Cardea Lettings and Management
★★★★★ 5/5
GoogleThank you Vicki for the viewing today. The whole experience was really positive, friendly, professional, and so helpful. I really appreciated the time you took to answer all my questions, and come up with some excellent suggestions for the property, which I would never have thought of. Would highly recommend.
Winston · 4 July 2026
★★★★★ 5/5
GoogleOur estate agent Sophie went above and beyond for us, very helpful always available when you needed her and her industry knowledge allowed us to make informed decisions. Very happy customer
Bradlee · 29 March 2026
Agent replied · 29 August 2026
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that your experience with Webbers Estate Agents Barnstaple was such a positive one. … More
★★★★★ 5/5
GoogleWould just like to give a feedback after my experience I just had with this estate agent. The service was absolutely 5stars . Just to mention a few Sam and Callum were excellent at handling my offer and purchase would use them again with no problems at all. Keep up the good work.regards M Palermo
Sacha · 22 August 2025
Agent replied · 22 May 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that Sam and Callum were able to support you so well throughout your purchase. Your feedback means a great deal to us, and we’re glad everything went smoothly. We truly appreciate your trust and look forward to working with you again in the future.
★★★★★ 5/5
GoogleEvie Brugger has been incredible in helping me sell my house and find a new one. She kept me updated at least weekly and is a great communicator via the phone as well as email. Thanks Evie!
Will · 5 February 2026
Agent replied · 5 June 2026
Thank you Will, for your kind feedback. It’s fantastic to know that Evie’s clear communication and regular updates supported you so well with both selling and finding your new home. Sending you our very best wishes for the future.
★★★★★ 5/5
GoogleThe team at Frosts Staines were fantastic in supporting me sell my house. We faced a few unusual and time precious challenges but they actively found ways to overcome them. I had 20 viewings and an accepted offer within the first week of …
NotCounter · 3 December 2025
Agent replied · 3 June 2026
Thank you so much for this 5 star Google review for our Staines Sales team. We are delighted to hear that they treated you brilliantly throughout the whole and that you can't recommend them highly enough. We will pass your comments on to … More
★★★★★ 5/5
GoogleSelling my father's house wasn't straight forward, it involved a lot of complicated issues.
Movenow properties dealt with the situation extremely well, every step of the way.
I must give a special mention to Jack Reynolds who kept on top of the situation, kept the vendor up to date on all issues, and was in all matters very professional.
Jane · 22 April 2026
★★★★★ 5/5
GoogleEveryone in the office couldn’t have been more helpful, Penny was amazing on the phone and Carol, Sam C, Sam H, Izzy, Kirsty were all outstanding.
Thanks everyone👍🏼
Liam · 12 April 2026
Agent replied · 12 May 2026
Hi Liam. Thank you for leaving your kind review and hope you're enjoying your new home. Best wishes from all at the Consett Branch
★★★★★ 5/5
GoogleAmazing experience with Paramount buying my first home. Jamie was professional, friendly, and made the whole process easy and stress-free. Couldn't have asked for better support. I highly recommended Paramount to anyone looking to buy a home.
Raul · 29 January 2026
Agent replied · 29 May 2026
Hi Raul, Thanks so much for the review here - we are so pleased we could assist in buying your first home!! Wishing you all the best.
★★★★★ 5/5
GoogleWe recently bought a house that was being marketed by No86, by Ryan. Ryan is everything you want in an agent, buying or selling. He was attentive throughout the process, helpful when there was challenges, available and contactable. He helped make a process that may normally be stressful into something far more straightforward. I would not hesitate to recommend Ryan at No86!
Nathaniel · 23 March 2026
★★★★★ 5/5
GoogleSarah was excellent when dealing with the sale of my Grandparents house, whenever she said she’d call she always did, and kept us in the loop the whole time with the process, which was greatly appreciated. John started the process with the …
Dani · 1 December 2025
Agent replied · 1 June 2026
Hello Dani, thank you very much for such a lovely 5 star review. Sarah and myself pride ourselves in regular communication. We are so pleased that you have had a wonderful experience and want to wish you the very best moving forward, but … More
★★★★★ 5/5
GoogleHarry is friendly, knowledgeable and makes you feel very relaxed when viewing properties, he understands my needs and I hope to find a property soon with RMJ and Harry!
Loops · 28 March 2026
Agent replied · 28 August 2026
Thank you for your kind words,
★★★★★ 5/5
GoogleRedbrik sales team were extremely helpful throughout the whole process of selling my house. Tammy was extremely helpful during the whole process. Extra thanks to Emily who agreed my sale.
Thank you to the whole team!
Holly · 27 January 2026
Agent replied · 27 May 2026
Thank you for taking the time to leave this review, Holly ❤️
★★★★★ 1/5
GooglePhoned in to ask about viewing a property I liked. They asked all the usual questions, and then told me I had to fill out a full tenant application form, employer details, the whole lot.
After I sent it back, they told me the landlord doesn’t accept single occupiers. Which, fine, whatever, but I told them that over the phone in the first place.
So either they’re on some side mission to collect as much personal info as possible to sell off to scam call centres, or they’re just plain stupid. Neither option is great.
I was speaking to Katie Jones, their “Lettings Branch Manager” (if you can believe that). Honestly, you'd expect someone with that title to at least listen to basic information before wasting people’s time.
Anyway, best to avoid these mouth breathers altogether.
Rolandas · 1 March 2026
Agent replied · 20 March 2026
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you raising this.
Our application process is used to ensure suitability before progressing viewings, but we acknowledge that in this case your occupancy status should have been clarified earlier to avoid wasting your time. That’s not the level of service we aim to provide.
We take data protection extremely seriously and all information provided is handled in line with GDPR regulations and never shared for marketing or third-party use.
Your comments have been passed on internally so we can review our processes and improve communication going forward. If you’d like to discuss this further, please feel free to contact us directly.
Michael Anthony Lettings (owner).
★★★★★ 5/5
GoogleI had just used the RMJ Walderslade, Kent branch for the purchase of my new property.
I dealt mainly with Kendell Larative there and I couldn’t recommend their service enough. From the start of the process to the finish they were great. I had been viewing with other competitors during my search and found them to all lack what RMJ offered.
When my time comes to sell I have no doubt in my mind I will be using RMJ. Also thanks for Dallas Harley in assisting at the final stage.
Chris · 28 February 2026
Agent replied · 28 August 2026
Thanks you Chris - delighted you were happy with our efforts
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
