Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBig thanks to Angel at Leaders. Very very efficient, polite and always goes the extra mile. I couldn't have asked for more to be honest from the day we spoke on the phone she had my property rented out within the week. Great service I will be using Angel at Leaders for the rest of my properties without a doubt.
Anthony · 15 June 2023
Agent replied · 14 June 2024
Dear Anthony
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
Google**Rating: ★☆☆☆☆**
I had a very disappointing experience with this estate agency. I contacted them over two weeks regarding multiple rental properties and attempted to arrange viewings. Unfortunately, despite my efforts, the staff were consistently unresponsive. They failed to reply to my emails and phone calls, making it extremely difficult to move forward with my search.
It’s frustrating to deal with such a lack of communication, especially when you're relying on their services. Based on my experience, I would strongly advise avoiding this agency if you're looking for timely and reliable assistance in renting a property.
Ro · 12 December 2024
Agent replied · 26 December 2024
Dear Ro,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleBailey was really helpful in finding, securing and moving us into our new home. He’s very knowledgeable and friendly and he made the whole process seamless. Will be recommending him to others!
Shannon · 11 December 2024
Agent replied · 10 January 2025
Dear Shannon Cameron
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt is always a pleasure working with Lenwell. Highly professional and proactive team. Kelsey has recently helped us close multiple agreements with great ease. She is a star.
Matt is great to work with and the prompt approach helps close deals instantly.
Also any management issues are taken care of within well defined deadlines and you are constantly updated on the case.
The systems and paperwork management is so easy to use and takes away the hassle of filling long forms. Have to say the best technologies used to manage all the paperwork with so much ease.
Great working with Lenwell. Will highly recommend for all your property needs.
Dazzon · 15 June 2020
Agent replied · 14 June 2024
Wow that is a fantastic review. Thank you. We have really enjoyed working with you too. Hopefully more to come :-)
★★★★★ 5/5
GoogleThank you, Gustavo, for your support throughout the process. I recently moved into my new apartment, and he was very helpful from start to finish. He was responsive, professional, and made everything smooth. …
Wisdom · 2 April 2026
Agent replied · 16 April 2026
Dear Wisdom Onu Ugorji, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Gustavo. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI had a great experience with Mia Anderson. She was extremely co operative and handled my needs professionally and swiftly. I felt completely informed and didn’t have a single worry. Thank you Mia!
Harry · 8 November 2024
Agent replied · 8 December 2024
Dear Harry Casey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBailey was really helpful in finding, securing and moving us into our new home. He’s very knowledgeable and friendly and he made the whole process seamless. Will be recommending him to others!
Shannon · 17 November 2024
Agent replied · 8 December 2024
Dear Shannon Cameron
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a great experience viewing properties with Gustavo, we found him very helpful and knowledgeable about his market and the properties. He didn’t hesitate to take us to view other flats that we didn’t schedule initially.
We didn’t go ahead as we have decided to settle in another city but will definitely remember Leaders in the future!
B · 23 August 2025
Agent replied · 22 September 2025
Dear B O
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleThis review is for the LEADERS letting side, have been transferred to the switchboard 4 times, they never return phone calls, no reply to the email enquiries, feel sorry for a landlord trying to rent a property through these guys as they clearly don't respond even used a friend to request no response to them either.
Clearly you don't with your generic response, how about actually getting back to customers who are looking for a property instead of wasting their time.
Luke · 2 November 2024
Agent replied · 9 November 2024
Dear Luke Llll,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe have just got a new property and to help us out was a lovely lady called Jaznay! She has been amazing throughout she answered all the questions I had and made us moving into the property so much easier! I can’t thank her enough she’s been great would really recommend talking to her if you’re looking to rent! Once again amazing customer service x
Sarah · 16 March 2026
★★★★★ 4/5
GoogleJust completed on the sale of our house with the help of Leo, Mohsin, and Joe. We were in a difficult situation with tenants who failed to keep their promise to purchase the property. Leo managed the situation and we had the property on the market quickly, with the tenant leaving soon after that. Thanks to all concerned.
Steve · 16 July 2025
Agent replied · 16 April 2026
Dear Steve Lucas, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Joe ,leo and Mohsin .Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleChloe has been such a massive help and has really made the extra effort to help us with our move. Couldn’t recommend her more! Thank you to Chloe and her team at leaders :)
Stephen · 17 August 2024
Agent replied · 24 August 2024
Dear Stephen Mcmillan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GooglePerfect in finding my new home. Mia was helpful.
Delali · 16 July 2025
Agent replied · 16 April 2026
Dear Delali Claudia Ocloo
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Mia will be happy to receive this feedback
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeo, our contact for house sales, was always professional, attentive , available and competent. Sadly due to no fault of the team the process was somewhat lengthy but a great completion last week.
Janis · 16 February 2026
Agent replied · 16 April 2026
Dear Janis Edwards
We greatly appreciate your 5-star review and the time you took to share your experience with Leo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBailey was very helpful in moving me into my property. He was very transparent and cooperative, as well as being proactive when faced with challenges. Thanks Bailey
Mabel · 8 November 2024
Agent replied · 23 November 2024
Dear Mabel Zahra
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZain showed me round a house to rent and was simply lovely. He was efficient, reliable and understanding. I wouldn't hesitate to recommend Zain who went out of his way to help.
Tina · 20 August 2024
Agent replied · 22 October 2024
Dear Tina Dean
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders are the best and gusthava he helped us a lot ,he cleared small queries with lots of patience and friendly manner,I specially thank gusthava and team
thanks guys
Avinash · 16 March 2026
Agent replied · 16 April 2026
Dear Avinash Reddy
We greatly appreciate your 5-star review and the time you took to share your experience with Gusthava. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAngel has been so helpful throughout the whole renting process. She explained everything very detail and also provide quick response to questions.
The key pick up is very smooth. I am very happy with the service and I would definitely come back if I need to rent another property in future.
Roddy · 15 June 2023
Agent replied · 14 June 2024
Dear Roddy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleAppalling letting agents. So many issues, but the top ones being. 1) response times are often non existent and only communicate when repeatedly chased 2) we were hit with an additional monthly charge on the day we were due to move in, which we weren’t notified of and at that point we had no choice but to absorb 3) very poor inventory check of our property, loads of issues missed and still not addressed 4) did no check of the keys on handover and had only one front door key for a 4 bed house and told us we have to cut own own. Shocking on all levels, would never recommend.
Jane · 25 July 2024
Agent replied · 24 August 2024
Dear Jane Jawad,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMy experience with Leaders has been exceptional. Isabelle went over and above throughout the process of getting my property let and ready for tenants. The process would have been a lot more stressful without her support. Would definitely recommend.
Natasha · 16 March 2024
Agent replied · 14 June 2024
Dear Natasha Roye
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent Agency , i just sold my house and worked with Joe Frost one of best estate agents i worked with. Very professional and nice gentleman.
Alkhamees · 26 October 2024
Agent replied · 9 November 2024
Dear Alkhamees A
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBailey was extremely helpful, he helped me throughout the whole process and really went above and beyond. I really would recommend him and leaders
Aden · 24 November 2024
Agent replied · 8 December 2024
Dear, Aden Okieh! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
GoogleLeaders are the best letting agents by far. I used them to set up my tenancy, Isabelle and her team looked apart. Would highly recommend.
Rifat
Iffi · 18 October 2024
Agent replied · 9 November 2024
Dear Iffi Jutt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHighly recommend this company - Very professional group of people - Everything was flawless - really enjoyed the experience.
Angel was fantastic, I think she went above and beyond to ensure everything was done on time to facilitate the move and I was / will always be most grateful.
Ian · 15 June 2023
Agent replied · 14 June 2024
Dear Ian,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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