Leaders Sales reviews

★★★★★ 5/5

Google

Paris was brilliant throughout my house purchase, always kept me updated, quick to respond, friendly, and great at chasing things up. When she was out at viewings, Tom and Joe stepped in and were just as helpful. Highly recommend!

Asha · 16 October 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with real estate agent Zain, and I couldn't be happier with the experience. From our initial conversation, Zain exuded professionalism and friendliness, making me feel at ease throughout the process. Zain went above and beyond to address all my questions and concerns, ensuring I felt fully informed during the viewing. Even when I expressed hesitation about the property, Zain promptly arranged another viewing for a more suitable option on the same day, demonstrating his dedication to meeting my needs. What truly sets Zain apart is his unwavering support and empathy during what can be a stressful time for anyone navigating the rental market. Unlike many agents, Zain treated me with the utmost respect and prioritized my satisfaction above all else. I have no doubt that I will turn to Zain for any future real estate needs, and I wholeheartedly recommend his exceptional services to anyone in search of a reliable and compassionate agent.

Sophie · 26 April 2024

★★★★★ 5/5

Google

As a first-time renter, I had a lot of questions going into the process, but Mia Anderson was very commutative and helpful, and went out of her way to help me secure a property after I missing out on another; making everything as smooth as possible. 👍 …

Nasara · 24 July 2025

★★★★★ 5/5

Google

Katie was so lovely when helping me to move into my rented property. She went above and beyond to accommodate my needs. I really appreciate everything she did for me. Thank you so much Katie.

Abigail · 16 November 2025

★★★★★ 5/5

Google

I am happy to share my experience with the services provided by Bailey ( leaders ). Throughout my experience, they have consistently demonstrated professionalism, efficiency, and excellent customer service. From the initial inquiry to the finalization of the rental agreement, Bailey has been a pleasure to work with. He’s prompt in responding to my queries, provided clear and transparent communication, and guided me through each step of the rental process with patience and expertise. Moreover, I was impressed by their attention to detail and their commitment to finding the right property that met my needs and preferences. They went above and beyond to ensure that I found a suitable rental property within my budget and location preferences. Overall, I highly recommend Bailey and (Leaders) to anyone in search of reliable and trustworthy letting services. Their dedication to client satisfaction and their professionalism set them apart in the industry. Thank you, Bailey for your exceptional service and support.

Waqas · 16 March 2024

★★★★★ 5/5

Google

I had the absolute pleasure of working with Katie to find my first rental property, and I couldn’t be more grateful for her support throughout the process. From start to finish, she was professional, responsive, and genuinely committed to helping me find the perfect place for me and my partner. If you are looking for help in the rental property market Leaders MK is the place to go! Thank you again Katie for making our experience so insightful and stress free!

Abby · 16 November 2025

★★★★★ 1/5

Google

Quite possibly the most pointless estate agents we've interacted with. It's harder to make an appointment here for a viewing than it is getting a GP appointment 😂😅 We ring, no answer. When we do manage to get through, we're told to make an online enquiry. We've submitted multiple enquiries over the last few months and not a single time have we had a response. And when we call them up chasing for a response, we're told to send an email enquiry. It's literally a vicious circle 🤦

SC14 · 16 November 2025

★★★★★ 2/5

Google

Went for a viewing, made an offer then got rejected by the landlord. The Lettings Consultant didnt really help much with our application, then when we tried to call her afterwards she ignored all our emails and calls and never responded to us again when we simply wanted to ask how we could strengthen our application in future. Funny she had ended her email "Please let me know if there’s another property you would be interested in." and then never proceeded to speak to us again? Very odd and unprofessional.

Tamara · 16 November 2025

★★★★★ 1/5

Google

Leaders is our letting company and I don’t recommend this to any one . They don’t deserve even one star. After viewing we had requested for the bath to be refitted, carpet to be changed and also the garden needed to be cleaned and therefore it was agreed then by Leaders. However, when we moved in the property Bath was not done, garden was not done, carpets were supposed to be changed due to health safety and hygiene purposes as I have a 5 months baby, is not being done due to some miscommunication from their end. I still agreed for at least carpets to be deep cleaned. i cleared them that do not have possession of the property at that time and it was discussed very clearly in the beginning before signing the contract that we will move in soon after everything is completed. I asked them could you please advise after all this why is my tenancy agreement starting from 19/10/2023 when i have still not moved in. I was not happy with this as the moving in has been delayed from their end. We paid the initial deposit and also subscribed No Deposit Residency membership. I asked them could you also advise in regards to my possession of the property as i was very much looking forward to this as i was travelling from Birmingham everyday and that was really become too hectic for me and my previous landlord was also expecting me to vacate the property by that week. They refused to help me for that and I moved in that in hygiene environment property. I moved with my husband and my 5 months son at 91 Quinton drive Bradwell Milton kynes on 4th of November. When we moved at this property nothing was working like heating wasn’t working, hot water wasn’t coming, cooking cooker wasn’t working, there are damp on walls. We have been in the property without these things around 3 to 4 days and then some engineer came and they try to fix that unfortunately they unable to fix all. Still there are some problems, heating not working and cooking cooker not properly working, Grass is too long in garden. They haven’t check anything before give home to us and this is letting company responsibility to check everything. When we said yes to this property, they gave us 19 th of October for move in and promised us to do all work by then however they haven’t done yet. On top up that, we moved in the property on 4th of November and they told us to pay rent from 19th of October as we signed the contract because we didn’t know that they haven’t done work in the property. My baby is suffering alot because of their unresponsive behaviour . Still things are not working properly in this property, can you provide me your manager Holy’s email address .They haven’t provide his number . Still there is long grass in garden and stinks very badly , we can’t open windows because of that. Bad organised company, poor communication between staffs

Pinky · 16 January 2024

★★★★★ 5/5

Google

Bailey was excellent through the initial process of enquiring to rent. He helped me, at my own pace to choose the best property for me. He was flexible with viewings. And was always there when I needed help with anything. You can tell how much he cared about me and my family. I have now moved in to my lovely property and couldn’t be happier with leaders and Bailey. Thanks guys!

Jordan · 29 June 2024

★★★★★ 5/5

Google

Leaders is a great Lettings Agency with some great agents. Gustavo is a dedicated and professional state agent. He’s reliable, efficient, and always handles his responsibilities with great attention to detail.

Hugo · 16 November 2025

★★★★★ 1/5

Google

Im so dissapointed with this company leaders .when ever we report an issue its not attended to they make calls telling you its your responsibility to fix that thing and yet when we moved in this house wasnt up to date .most of the things where old and needed attention and they promised to fix things when we moved in but never fulfilled their promises.

Kudzayi · 16 March 2026

★★★★★ 5/5

Google

Very good team in there,especially Gustavo who really helped us move in our dream flat. Thank you guys so much for all the help and prompt support.

Ticau · 16 November 2025

★★★★★ 5/5

Google

Katie has been fab from the beginning. She has been super helpful and we found the perfect house. Thanks to leaders for making the whole process easy!

Olive · 16 November 2025

★★★★★ 5/5

Google

Thank you Jaznay has been very helpful and reliable 😊 …

Belinda · 26 March 2026

★★★★★ 1/5

Google

I would give zero stars if I could. This is by far the worst experience I’ve had with a letting agency. Their process of handling repairs and basic communication is completely ineffective. From the very first day I moved in, I have not been able to use the shower due to ongoing defects and despite raising this issue repeatedly, it has been over a month and nothing has been resolved. The agency fails to act as a proper bridge between tenant and landlord, showing no urgency or accountability in getting problems fixed. Instead, I’ve been left in limbo, chasing for updates and living with unacceptable conditions. A long list of defects still remains unattended, and every attempt at communication feels like it goes nowhere. Tenants deserve at least the basics: timely repairs, clear communication, and a safe, functional home. This agency has delivered none of that. I would strongly advise anyone considering renting through them to think twice before committing.

Z · 15 September 2025

★★★★★ 5/5

Google

Absolutely blown away at the brilliant service, kindness and understanding of Gustavo De Araujo. He deserves more than a raise, he deserves a statue made in his honour lmao- but all jokes aside. If it wasn’t for his guidance and understanding I wouldn’t have my dream home right now. Thank you- really, thank you. (AND THEY GAVE ME A WELCOME PACKAGE IT WAS SO SWEET WITH SNACKS AND VOUCHERS LIKE OKAY)

Virginia · 5 December 2025

★★★★★ 1/5

Google

Avoid at any cost!!!! Where to start ..... I live abroad and I trusted these people to rent and look after my property.The biggest mistake ever ! Never again and I would never recommend this estate agency to anyone.Landlords, be very careful who do you trust to manage your properties, as people like these are dangerous! They let bad tenants in my property , without my authorisation and without my signature on tenancy agreement.As a results of total neglect and checks , my flat was filthy and covered in mould. Total unprofessional and arrogant.As a result dealing with them , i lost lots of money in renovation costs and sleepless nights. Avoid !

Violeta · 8 September 2025

★★★★★ 5/5

Google

Savannah is always on top of things and I trust her to look after me and my tenants fairly and professionally.

Caroline · 16 December 2025

★★★★★ 5/5

Google

Angel White from Leaders Estate Agent provided exceptional service in relation to letting, demonstrating professionalism, expertise, and attention to detail. Angel's exceptional communication skills, dedication to her work and understanding of our needs, ensured a seamless experience. Based on our experience with Angel, we would highly recommend Leaders Estate Agent to anyone looking to let or buy a property. We are certain that their expertise and commitment to their clients will make any property transaction a success. We look forward to doing future business with Angel and the team at Leaders Estate Agent. Thank you, Angel, for your outstanding service! It is evident that you are valuable asset to Leaders estate agent, and you should be commended for your outstanding service.

Owuraosefatarah · 20 July 2023

★★★★★ 5/5

Google

Huge thanks to Leo, Joe, and Mohsin for their outstanding support in getting the sale over the line. Their professionalism, clear communication, and persistence throughout made the whole process much smoother. Highly recommend this fantastic team!

Carsten · 16 July 2025

★★★★★ 5/5

Google

Hi, While searching for home in MK, I came across multiple letting agaenices and finally setteled with the help of Leaders. I am really thnakful for their very supportive and helpful way to get me settled in my home. They helped and suggested for each and every query I had and provided very good solution. Special thanks Angel, Lauren and my proerty manager Annalise. I am here in MK because of these very kind and supportive ladies. I would recommend Leaders, if you are in serach of home.

Sunil · 15 June 2023

★★★★★ 1/5

Google

UPDATE Lenwell's were fantastic. Leaders however since they have taken over is rubbish ! I've been trying over 2 months to amend the contract in order for me to move out and another person to take over. Fee paid, Referees done for new person, still no contract. Trying to get my deposit back so the new tenant can pay his, they saying I have to sort it with him. My landlord has fully supported all these changes from the beginning, however they seem incapable of doing just a piece of paper. I've had dozens of calls, they say they phone me back, alas, still not received even one call from them. Emails, to the dozen, no response. Would love for a manager to contact me please ! I’ve been renting a property via Lenwell’s for the last year and after renting the last 13 years can say they have been my best experience thus far ! From signing the contract and correspondence they have been a pleasure to deal with. Recently had my first inspection done by Liz and what a delight it was to meet her. Normally inspections are a chore and agents who won’t compromise on timings. Liz was very accommodating to work around a day I could do and was a pleasure to welcome into my home ! Makes a change to previous renting agents.

Petra · 15 June 2023

★★★★★ 5/5

Google

Leaders exceed my expectation as it related to Renting/Letting a property. As a new setllers in the UK and MK to be precise, they are quite sincere and provide alternatives that corroborate with my chance as a new setllers compare to most of the other Letting company that sees this as an opportunities to collect my deposit with no refund. Thank you Angel White and the Team for an awesome and Topnotch customer services from inception till referencing and eventual Handing over the key. Leaders will be the first stop whenever i choose to purchase a property in the UK

AFOLABI · 15 June 2023