Trusted Agent profile · Milton Keynes, Buckinghamshire
Verified
★★★★★
70 reviews across 1 platform
27 Shirwell Crescent, Furzton Lake, Furtzon, Milton Keynes, Buckinghamshire, MK4 1GA
Lanes Sales & Lettings's office in Milton Keynes, Buckinghamshire, at 27 Shirwell Crescent, is rated 4.9 out of 5 across 70 reviews on 1 platform.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Craig was an absolute pleasure to work with during the probate sale of our parents home. Friendly, professional, knowledgeable, trustworthy - all the qualities ...Read all 8 from sellers
Well..what can I say about the adorable Craig....?? Lovely guy, quick off the mark with arranging viewings, absolute honesty applied with any questions raised ...Read all 6 from buyers
. Have been with Lanes as a Landlady since 2000 so with many years experience behind me can honestly say the Rentals Team have always been (dare I say?) almost ...Read all 13 from landlords
This is the third year we've been tenants with Lanes, and I have to say that they're the best letting agency I've rented from. They strike a nice balance of ...Read all 36 from tenants
Lanes Sales & Lettings is Milton Keynes' premier independent Estate & Letting agent and offers a straightforward, honest and helpful service from start to finish. We care about every aspect of our business and more importantly our reputation. We are a privately owned and managed independent agency with over twenty year’ experience in the local market in both residential sales & lettings. From offering free expert advice on suitable housing for home buying to the benefits of a 'buy -to- let' investment ensuring vendors, buyers, landlords all tenants all have a positive experience of Lanes. The company continues to invest in its team, its technology and its operations to ensure the efficient management of all aspects of the business, whilst considering the individual requirements of each and every client to be the market leader in private housing throughout Milton Keynes. We have experienced staff that are there to help you move. All live locally and have personal experience of buying, selling & renting properties. We feel it is important to offer a relaxed, friendly service rather than the usual hard sell. We concentrate primarily on the Milton Keynes area including the nearby towns of Stony Stratford, Newport Pagnell, Bletchley and all surrounding villages. All buyers are carefully considered for suitability on each individual sale and a dedicated person manages the whole process from the initial valuation to completion. Each property is professionally marketed locally and nationally. All tenants are professionals and fully referenced and verified and checked prior to signing an Assured Shorthold Tenancy. We consistently achieve over 99% rent collection across our fully managed portfolio and manage approximately 5% of the total Milton Keynes private rental market.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
View AgentsExcellent Service.
Since I moved into my property in September 2011, I have been very impressed with the service I have received from "everyone" at Lanes, especially Sian Davies and Debbie. They are all very efficient and keep me up to date with any changes or maintenance issues I may of raised. I would recommend Lanes to anyone. Keep up the good work.
5/5
View AgentsKept me well informed on the progress of the sale
Craig is clearly committed to selling property. He addressed all stages of the sale in a very professional manner and kept me updated at all times with concise communications. I found his input invaluable in deciding the initial price and he managed to achieve a slightly higher price than I was prepared to settle for.
5/5
View AgentsIf Carlsberg made Estate Agents....
Lanes Sales & Rentals would be cream of the crop thanks to Debbie & Craig! Recently purchased a property through Lanes & Debbie was terrific! Nothing was too much trouble; Debbie went above & beyond and was always happy, cheery, helpful & professional. A lovely lady & a credit to Lanes Sales & Rentals.
5/5
View AgentsFantastic at helping me manage my property
Sian is always keeping me on top of my responsibilities as a landlord and is fast to react when something needs doing. She is extremely friendly and helpful and is a huge asset to Lanes. My property has been managed by Lanes for nearly 20 years and I know it's in safe hands.
5/5
View AgentsExcellent service
I was very impressed with the professional and personable service provided by Sian Davies at Lanes Rentals and I highly recommend her. Sian organised all of the necessary rental checks and documentation both quickly and efficiently and provided me with updates throughout the very short and painless process. Many thanks to Sian.
5/5
View AgentsCraig Astley @ Lanes
Craig has recently dealt with both our sale and purchase. We have found Craig very efficient, punctual and very helpful with all aspects of our move. We would definitely recommend him and Lanes who managed a property for a number of years while we were abroad. Val and Dave Kirby
5/5
View AgentsSian is a Star
Come from some who has high expectations from professionals, Sian at Lanes did not disappoint. Sian is professional and extremely knowledgeable which puts you at ease and when you add her humour to the mix it just makes the whole experience enjoyable. Can't not recommend Sian and Lanes enough.
5/5
View AgentsWell looked after
We have been very well looked after by Lanes. David and his team, especially Laura and Sian, have helped us move in swiftly and ensure everything is in good working condition, which has helped us settle in quickly and feel at home in next to no time
5/5
View AgentsHigh Quality Service
I have been a client of Craig's for over 14 years. He always delivers a outstanding, consistently good, FIRST CLASS service. . From the instruction right through to completion his attention to detail is unprecedented. I cannot recommend him more highly. Irene Crosswell
5/5
View AgentsBalanced professional
Craig has been instrumental in our recent property purchase and before. He is quite balanced with his views and opinions, transparent and dependable. We had a pleasant experience having him as our agent. We wish him all the best in his life!
4/5
View AgentsReview of Sian Davies
Sian is very customer centric. She has been quick to understand issues we report and has worked pro-actively to get them resolved. The experience has been very good and we will recommend Lanes Sales and Rentals to our friends.
5/5
View AgentsGreat communication and prompt dealing
I am very pleased with Debbie Lewis! She is always nice to talk to and problems are always solved. Very great personal communication and understanding. Fast document signing and reviewing. Pure pleasure and no headache. Thanks Debbie.
5/5
View AgentsReplacement of double glazing
I would like to say thankyou to David Burchell of Lanes, for the help he gave me, in getting the double glazing replaced in my rented accommodation. It has made a great improvement to my enviroment..
5/5
View AgentsLanes have given me a professional service over the years. All the agents are helpful when necessary but especially Anne who solves all issues promptly and often pre emting other issues which may arise. Many thanks
5/5
View AgentsExcellent service
The staff have been extremely supportive and understanding if we needed any queries.Mandi is a super star.The office staff are always very freindly and professsional .and it was good to meet the owner of the property.
5/5
View AgentsWorking with Lanes since 2001, still happy!
I have had several contacts at Lanes over the years, all professional and helpful. Sian is definitely a very diligent one, not allowing small details to slip by. Thanks for your involvement.
5/5
View AgentsBest lettings agent I've had
I've been renting for years and been through many estate agents and can say that my experience with Lanes has been the best so far. I particularly liked how they had a full time DIY team looking after all their properties so if you had any problems you'd call them directly and they'd come straight away without having to go through the office who would have to wait for the landlord's permission to get anything done. They were also very helpful and reasonable when they saw that the landlord was being greedy and wanted to keep part of the deposit when the tenancy ended.
5/5
View AgentsThe best letting agent I've rented from
Lanes have been excellent with maintenance issues since I moved into the house 2 years ago and are always polite and prompt when I contact them. They also make sure the property is inspected every 6 mths (fair enough, as a landlord I'd insist 9n this), and make sure the boiler and water (Legionella disease) are checked during the year. Other than that, they trust you and leave you alone, which is appreciated. Thank you Lanes.
5/5
View Agentsbrilliant agent highly recommend
Craig has sold 2 properties for us both times very quickly and at asking price. Hes efficient and very friendly. Great estate agent. An asset to any company.
5/5
View AgentsExcellent Service
Fantastic service, nothing is too much trouble & everything is sorted swiftly. Sian is an absolute Angel! Would highly recommend to any one looking for a tenancy!
5/5
View AgentsFirst move
Excellent service from Sian and the team at lanes. Couldn't ask for a better and stress free move that lanes offered :)
5/5
View AgentsGreat Agent, Very Friendly and Helpful
I have been with Lanes for a 6 month tenancy at one of their properties and I can say they have been a great agent. Very prompt in replying to details and made sure the flat was all nice and clean when I moved in. I would use them again should I need another tenancy. I am only moving out as I have found a property to buy.
5/5
View AgentsVery Impressed!
Very impressed! On the ball from initial contact to signing tenancy! Highly recommended. Sian is an asset to Lanes!
5/5
View AgentsVery good for tenants!
Sorry, should have tagged Sian Davies in my previous review (Lanes, MK). Very helpful and cheery!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lanes Sales & Lettings's Milton Keynes office has 70 reviews across 1 platform: 70 on View Agents.
Lanes Sales & Lettings Milton Keynes is rated 4.9 out of 5 across all 70 reviews.
8 reviews from sellers, rated 5.0 out of 5 on average. For example, Mara wrote: "Craig was an absolute pleasure to work with during the probate sale of our parents home. Friendly, professional, knowledgeable, trustworthy - all the qualities ..."
6 reviews from buyers, rated 5.0 out of 5 on average. For example, Veronica wrote: "Well..what can I say about the adorable Craig....?? Lovely guy, quick off the mark with arranging viewings, absolute honesty applied with any questions raised ..."
13 reviews from landlords, rated 4.9 out of 5 on average. For example, Veronica wrote: ". Have been with Lanes as a Landlady since 2000 so with many years experience behind me can honestly say the Rentals Team have always been (dare I say?) almost ..."
36 reviews from tenants, rated 4.9 out of 5 on average. For example, Karla wrote: "This is the third year we've been tenants with Lanes, and I have to say that they're the best letting agency I've rented from. They strike a nice balance of ..."
Lanes Sales & Lettings Milton Keynes, 27 Shirwell Crescent, Furzton Lake, Furtzon, Milton Keynes, Buckinghamshire, MK4 1GA.
