13 reviews from landlords, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents LandlordFrom landlady & purchaser in renewed Sales team
. Have been with Lanes as a Landlady since 2000 so with many years experience behind me can honestly say the Rentals Team have always been (dare I say?) almost exemplary in all my dealings over the years. From Mandi who was so quick on the ball when the apartment upstairs (owned by a self maintenance man) had a leak and my ceiling almost came down ( TWICE this happened!) to arranging Contractors to repair quickly with no hassle for me at all which is a service needed and very much welcomed as I am not in the position to do such things. To the mostly quick turnarounds when the tenants have moved out. Which doesn't happen too often I'm pleased to say as their vetting procedures seem 'spot on' Debbie especially was an enormous help when my flat was vacated last year Sept 2014 and helped with arranging contractors to re-decorate and installing new fixed heaters , carpeting and doing the electrical safety checks needed by me (as a responsible landlady.) I won't forget to mention David either ...who I know is there to ensure his business performs to the highest standards. And employs the best and very capable staff. Furthermore...they do Inspection checks regularly which gives me great comfort to know my investment is being'looked after' hence 5 stars. Well done Lanes
Veronica · 21 November 2015
★★★★★ 5/5
View Agents LandlordNothing too much trouble
Simon....
and the team in general have been excellent during the last few years. Nothing is a problem and things are always sorted. Simon is easy to chat and work with and I am just gutted that I will not need their services any longer, it has been a pleasure dealing with you. Would recommend any landlord check Simon and his team out.
MB · 19 February 2016
★★★★★ 5/5
View Agents LandlordFantastic at helping me manage my property
Sian is always keeping me on top of my responsibilities as a landlord and is fast to react when something needs doing. She is extremely friendly and helpful and is a huge asset to Lanes. My property has been managed by Lanes for nearly 20 years and I know it's in safe hands.
Richard · 9 June 2016
★★★★★ 5/5
View Agents LandlordLanes have given me a professional service over the years. All the agents are helpful when necessary but especially Anne who solves all issues promptly and often pre emting other issues which may arise. Many thanks
Richard · 19 November 2015
★★★★★ 5/5
View Agents LandlordWorking with Lanes since 2001, still happy!
I have had several contacts at Lanes over the years, all professional and helpful. Sian is definitely a very diligent one, not allowing small details to slip by. Thanks for your involvement.
Michaela · 9 February 2016
★★★★★ 5/5
View Agents LandlordGood local agent, offering a high quality service
I've used lanes for many years to either fully manage my properties or to just find a tenant. The service they offer is of high quality, the communication excellent and and any maintenance issues resolved quickly and efficiently.
Kim · 13 November 2015
★★★★★ 5/5
View Agents LandlordExcellent service.
Lanes Rentals have always been so helpful and taken all the stress away from me in renting properties. All the staff are knowledgeable and excellent at their job.
Sally · 15 November 2015
★★★★★ 4/5
View Agents LandlordVery pleased with service received from Lanes
We have been with Lanes now for many years and are more than satisfied with their service. Good level of attention to the maintenance of our properties.
Clive · 14 November 2015
★★★★★ 5/5
View Agents LandlordPerfect property management service.
Very happy with the service provided by LANES. Have been with them for many years. They look after the property as if it was their own.
Munir · 10 November 2015
★★★★★ 5/5
View Agents LandlordVery good service
Lanes have managed properties for me for a number of years and I have always found them to be efficient and reliable, with very good communication.
Steve · 10 November 2015
★★★★★ 5/5
View Agents LandlordVery professional
Very professional always follow through to the competition, good team that knows what each other should be doing.
Nicholas · 12 November 2015
★★★★★ 5/5
View Agents LandlordAll Lanes staff are professional knowledgeable and easy to deal with. and they provide an excellent service
Anne · 12 November 2015
★★★★★ 5/5
View Agents LandlordGreat at fitting appointment in around us.
Rating only, no written review.
Lisa · 3 May 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.