Trusted Agent profile · Milton Keynes

Connells Milton Keynes reviews

3.5

★★★★★ Good

380 reviews across 2 platforms

Landmark Place, 500 Silbury Boulevard, Milton Keynes, MK9 2AD, MK9 2AD

Connells's office in Milton Keynes, at Landmark Place, is rated 3.5 out of 5 across 380 reviews on two platforms, including 255 Google reviews rated 4.2.

Google logo

4.2 / 5

255

Reviews on Google

This office

Trustpilot logo

125

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience viewing this property with Connells Lettings. The process was clear and straightforward, my application was accepted quickly. I’d recommends them to other tenants .

Joshua · 10 April 2026

Agent replied · 10 October 2026

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Connells Lettings. We strive to make the renting process easy and efficient for our tenants. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

It has been a month since I have signed with them, sadly still today they weren't able to go live. The funny thing while im waiting for them to go live, im actually doing their job and lining up the buyers. …

Nawaf · 10 December 2025

Agent replied · 10 October 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at … More

1/5

Trustpilot

Bullied & Lied To!

Against my better judgement, I was persuaded to sell my house with Connells. It was the worst decision I made. One particular staff member was aggressive and bullied me throughout the whole time. They were only on the buyers side and did not help me at all. We were manipulated and lied to, and what is a stressful experience was made even more so by that staff members actions. I was on the point of a breakdown by the time we moved. I will never use Connells again, and would advise people to stay well clear.

Helen · 11 October 2025

1/5

Google

Worst estate agents going, bombard to get you on the market then once your on the market you can’t get hold of anyone. They don’t care to sell your property at all which makes no sense as I’m not sure how they will ever make money. Bad …

Chloe · 10 October 2025

Agent replied · 10 October 2026

Hello Chloe & Scott, Thank you for sharing your feedback with us. I'm sorry to hear about your experience with our services and the communication issues you faced. Please reach out … More

4/5

Google

Samantha, David and rentals were amazing in helping us find and secure our new rental property. Although we had some bumps along the road, Sam and David were always friendly and helpful through the whole process. They kept us updated at every stage and although it took longer than planned, they were helpful in fire fighting all issues and getting us across the line. They were both very friendly and eager to get us in, they gave us a lovely ‘welcome to your new home’ package! Overall a lovely and friendly experience and would definitely use Connell’s rentals again.

Amelia · 25 October 2023

1/5

Trustpilot

Connells Falsified my Valuation Report!

Connells did valuation report on my house recently. It is a comedy of errors by this company. Firstly, they tried to falsify my report by adding that my property was in a flood area and had previously been flooded. All of which was proven to be incorrect and instead of altering the valuation report to suit this they refuse.

Anon · 9 April 2026

5/5

Trustpilot

James was a great guy 100% professional and committed and friendly would defo recommend connells great employee deadication

James was a great guy 100

John · 15 May 2026

1/5

Google

Told them my budget and Shakeel proceeded to try and get me booked in for viewings that were way over that budget. Took days to respond to basic emails. And when i asked for the info on service charges for a flat i wanted to view, didnt even have that info to give. Completely useless

Aidan · 24 July 2025

Agent replied · 22 October 2025

Dear customer, we apologize for the inconvenience and lack of communication. Our team strives to meet all budget and service needs. We will review our process to ensure better assistance in the future. Please contact us via … More

1/5

Google

Complete useless estate agents in the UK. Avoid at all cost don’t be fooled by their RED fancy lettering (Connells Group) we only chose these guys as they seem to know what they are doing being the Big Boys on the market lol. They will act …

God's · 10 October 2025

Agent replied · 10 October 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

It has been an absolute pleasure dealing with Connells Estate Agency especially Wiktoria Krol. Her professionalism and care are a credit to Connells. Thank you.

Bryony · 9 November 2024

Agent replied · 9 December 2024

Many thanks Bryony for the fantastic 5* review. I have passed your flattering comments onto our Milton Keynes branch. Kind regards, Lucy, Customer Relations.

1/5

Google

Very poor experience with Connells. We paid an advance, and after our mortgage was declined, we requested a refund. Despite the circumstances being beyond our control, Connells have refused to return the advance. …

Diaja · 10 January 2026

Agent replied · 10 October 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at … More

1/5

Trustpilot

They are hard to contact them

Its hard to contact them, they do not pick up the calls . When they pick up the phone, there’s a such bad customer service. Do not work with them.

Oana · 30 September 2026

1/5

Google

Recently arranged a viewing of a property, everything was confirmed time and date all agreed. After driving for an hour I arrived for the viewing on time with no member of staff there to meet me. Various calls to the office to see if someone was attending went unanswered, a complete waste of my time. An e-mail I sent to stress my displeasure of the service I had received also went unanswered. Completley unprofessional

Alex · 26 September 2024

Agent replied · 24 October 2024

Hi Alex, I am truly sorry to hear about your recent experience with us. We strive to provide excellent service, and it is clear we fell short in this instance. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

1/5

Trustpilot

Terrible estate agents

Terrible estate agents. You cannot believe a word they tell you , never answer the telephone and never return calls . They make excuses up as they go along

Robert · 25 September 2026

5/5

Google

Had a nice experience with them, Cameron is lovely and handled everything very quickly, I would recommend.

Patricia · 2 January 2025

Agent replied · 8 January 2025

Thank you Patricia for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

terrible estate not answering phone…

terrible estate not answering phone calls i was ringing the office in kings wood the lady on the phone slam the phone on me if you selling a house you are wasting your time with these people

Jorawar · 25 July 2026

5/5

Google

Sold my house with Naresh, Ben and the team, I was not local and they made the process easy at every step looking after my interests and chasing where necessary. Very happy with the service and fee.

Marc · 29 December 2023

Agent replied · 24 October 2024

Hi Marc! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.

5/5

Google

Thankyou to James & Tammy & Georgia For the journey of my property, that I found a sad loss, to have to sell our family home, but they helped with making sale effortless. And gave a much better, …

Karen · 10 October 2025

Agent replied · 10 October 2026

Hello Karen, Thank you so much for your wonderful 5-star review! We're delighted to hear that James, Tammy, and Georgia made the process of selling your family home as … More

5/5

Trustpilot

Had a survey conducted from James…

Had a survey conducted from James Edmundson. I mean, what can I say... he was quick, efficient and friendly. It was immaculately clear that he knows his trade and knows full well what hes doing. Knows the area impeccably and promised a quick turnaround on delivery. Connells... youve got a keeper.

Jack · 31 March 2026

5/5

Google

⭐⭐⭐⭐⭐ I had an excellent experience working with Toni as my mortgage adviser. From …

Shahin · 10 April 2026

Agent replied · 10 October 2026

Thank you for choosing me as your mortgage adviser, it was a pleasure working with you! I am glad I could provide helpful and professional service throughout the process. Your gratitude is greatly appreciated and I am always here to support … More

1/5

Google

When ever i call to view the property its always fully booked. Even though property listed in an hour, fully booked. 1 time I viewed share ownership property which is for the first time buyer and who can't afford full property. I offered full asking price but they sold it to some one on cash. My question is if someone can afford to pay full 72k cash. Which is un fair. Last time property on sale but when i phoned to book viewings, they said it will be available in few month time. So, my question is, why you put on sale then if its not available. Every time they take your number for call back but never call back. I think they are just scam..

Raja · 25 October 2022

5/5

Google

I experienced a fantastic and professional service from the team at Connells. Daniel G has been outstanding in his professionalism, communications skills and dedication. The sale of my property did not come without hurdles for various reasons and Daniel was always positive and reassuring. He negotiated very well and showed enthusiasm throughout. Demi was also very professional and responded very quickly and precisely to all queries to ensure the sale completed. I would like to thank Daniel, Demi & James for all of their hard work and dedication. I would highly recommend Connells.PositiveResponsiveness, Quality, Professionalism, Value

Tracey · 25 October 2022

1/5

Trustpilot

Connells is a terrible agency that you should not work with

Connells is a terrible agency that only cares about you until the contract is signed. After being exemplary tenants for over 2 years, we have received zero support or flexibility. Despite the standard practice in the UK, they refused any 'rolling contract' options, forcing us into rigid fixed terms.

GK · 25 March 2026

5/5

Google

Caitlin and Wiktoria in the lettings team have been absolutely amazing throughout the whole process. I’ve consistently received outstanding service, and even after I moved into the property, they’ve continued to go above and beyond to help. Their support, professionalism, and dedication really set them apart. Highly recommend!

Rawail · 18 May 2025

Agent replied · 10 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Milton Keynes

How many reviews does Connells Milton Keynes have?

Connells's Milton Keynes office has 380 reviews across two platforms: 255 on Google, 125 on Trustpilot (across the whole business).

What is Connells Milton Keynes's rating?

Connells Milton Keynes is rated 3.5 out of 5 across all 380 reviews, and 4.2 out of 5 on Google from 255 reviews.

Where is Connells's Milton Keynes office?

Connells Milton Keynes, Landmark Place, 500 Silbury Boulevard, Milton Keynes, MK9 2AD, MK9 2AD.

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