Brown & Merry Newport Pagnell reviews

★★★★★ 5/5

Google

Great experience with Brown and Merry Newport Pagnell when buying our first home. Lydia frequently chased up and down the chain to help speed up the process and responded quickly to any queries we had. Sienna also initially showed us round the property and was very helpful with initial queries A friendly and efficient team who made the process of buying a house easier

Katie · 17 January 2026

★★★★★ 5/5

Google

Hi - I recently used this branch of Brown & Merry to sell a property. I was very happy with the services from the team, especially Lydia, and the great photos that were taken. I'm sure it helped the property to get an offer as soon as it hit the market. The process went as well as I could have hoped.

David · 26 July 2024

★★★★★ 5/5

Trustpilot

Brown&Merry Sale

I recently sold my property in Berkhamsted and my estate agent Brown&Merry were extremely professional and highly efficient. Special mention to Lucy who oversaw our listing and made the whole experience smooth sailing and a pleasure to work with. I can highly recommend Brown&Merry and would definitely use them again in the future.

Marc · 25 November 2025

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ We recently sold our property through Brown & Merry in Newport Pagnell and couldn’t be happier with the service we received. The whole team was helpful and proactive, but Lydia in particular was exceptional. She was with us every step of the way, always on top of things, constantly chasing where needed, and keeping us updated throughout. Her communication was brilliant, and her dedication genuinely made a stressful process feel so much more manageable. We honestly don’t know how we would have done it without her! Highly recommend Brown & Merry NP, and if you get the chance to work with Lydia, you’ll be in very good hands.

James · 9 July 2025

★★★★★ 5/5

Google

Me and my girlfriend are new buyers and went to Brown and Merry for help with getting a mortgage set up. Jill was extremely helpful and understanding of our situation gave us great insight into the mortgage set up and has supported us every step of the way during this process can’t thank her enough. We would highly recommend their services.

Archie · 9 August 2025

★★★★★ 5/5

Google

We recently purchased a property through Brown and Merry, the service received from initial viewing through to completion was excellent. Josh went above and beyond to keep us updated and help with a complicated chain, always available to …

Jess · 17 April 2025

★★★★★ 5/5

Google

We have just completed on our property, we had Lydia from Brown & Merry looking after us. She was great, just what you need to make sure the whole process ran smoothly. She was very efficient and followed up everything to make sure the process was as time effective as possible. Lydia was very reassuring and her correspondence with us was amazing. Thank you Lydia (Nicola & Dave)

Dave · 29 December 2023

★★★★★ 5/5

Google

What I can say about the team at Newport pagnell.They are so efficient,and hard working.The two sales negotiators, Lydia Willock and Josh, that we have had appointments with have been fantastic.On the market with brown and merry for two weeks,and we have a buyer,and offer accepted. A big shout out to Audrey,the administrator at the office as well.

Jonathan · 26 June 2024

★★★★★ 5/5

Google

What I can say about the team at Newport pagnell.They are so efficient,and hard working.The two sales negotiators, Lydia Willock and Josh, that we have had appointments with have been fantastic.On the market with brown and merry for two weeks,and we have a buyer,and offer accepted. A big shout out to Audrey,the administrator at the office as well.

John · 25 June 2024

★★★★★ 5/5

Google

The service we have received from the team at Brown and Merry has been 1st class. Joshua has been great to work with. He is very professional, courteous and a source of good advice.

Brian · 17 April 2025

★★★★★ 1/5

Trustpilot

Massively inflated estimate and other tricks

Massively inflated estimate that they wanted to "review" after 2 weeks into the listing, once the 6 months sole agency kicked in. The long list of ready buyers' contact details that the agent showed in the estimation meeting never trickled down to their list of introduced persons, so beware of that tactic too and don't waste your time with them.

Tony · 27 July 2026

★★★★★ 1/5

Trustpilot

Arranged a valuation of a rental…

Arranged a valuation of a rental property I am looking to sell in Bletchley for 2pm on 22/06/26 with Peter Flanders who didn’t show up and got zero response from the message I left with the office. Only communication was from an agent in the office who told me he had people interested in a house like mine…..amazing because they didn’t view it.

Anon · 2 July 2026

★★★★★ 5/5

Google

Brown and Merry Newport Pagnell are currently assisting with the sale of our flat and have been great. Emily, Lydia & Sienna have all been lovely to speak & work with. They have been very quick and responsive to all our questions in the process.

Susie · 17 March 2026

★★★★★ 5/5

Google

Excellent service from the team, especially Lydia and Matthew. Lydia helped progress both our sale and purchase and was always on hand to offer support, call solicitors/estate agents and work through any outstanding items to ensure it didn't hinder our move in date/lose our buyer. Would definitely recommend and use Brown and Merry again.

Natalie · 27 February 2024

★★★★★ 5/5

Google

From the moment Josh walked through the door to value my property, right up to the exchange of contracts, Josh has been absolutely brilliant- professional, knowledgeable and available for updates and questions. Highly recommend!

Hristo · 23 January 2025

★★★★★ 5/5

Google

We recently purchased a house in Newport Pagnell, Emily looked after us and helped us make our final big decision, she was incredibly helpful and so professional. I would highly recommend Brown & Merry especially in Newport Pagnell

Mark · 3 April 2026

★★★★★ 5/5

Google

We recently bought a house through Brown and Merry, and Lydia was brilliant at supporting the sale through. She was very helpful and responsive when we had queries. Thanks very much!

Silvana · 8 February 2025

★★★★★ 5/5

Google

I had an excellent experience selling my property with Brown & Merry, especially thanks to Lydia who was absolutely brilliant from start to finish. …

Grace · 17 April 2025

★★★★★ 5/5

Trustpilot

Excellent Service

Have been dealing with Brown & Merry in Newport Pagnell for some time now and have always been pleased with the service. Both Matt and Lydia are great people, who with the hiccups I have had, through no fault of theirs, have always been positive and kept me going (and sane!!) Lydia is always very helpful, friendly and keeps me up to date. Also a shout out to Audrey who has been there for a long time and always lovely when I speak to her. Thank you all for your help.

Lorna · 11 February 2024

★★★★★ 5/5

Google

Mick is very friendly and welcome everyone without discrimination, very helpful throughout our journey with always positive comments, will recommend him to anyone who wants a mortgage and has been struggling for years, with Mick, you getting a mortgage is guaranteed, much appreciated and God Richly bless you Mick for your help.

Amma · 25 October 2023

★★★★★ 1/5

Trustpilot

We contacted brown & merry through…

We contacted brown & merry through there wendover branch based in buckinghamshire. They arranged a viewing very polite and knowledgeable lady. Property was lovely just what we wanted. Then they informed us it was being sold through an auction by Iam sold.This is where the problems started. Having never purchased a property by auction before they put me in contact with iam sold who agreed a price with the seller I then put down a non refundable deposit which was a massive mistake. Unfortunately the sale could not be completed because of problems with the lease and we lost our deposit. I must add I done all my research and had a mortgage agreed in principle. So although it’s not all brown & meets fault. They should not deal with this dodgy auction company and any who gets advice to by property through an auction site please take my advice and go through normal channels.

Vincent · 10 January 2024

★★★★★ 1/5

Trustpilot

Overvalued and little contact

Over valued and little contact.So much contact to get us to sell with them, as soon as we listed the house with them I received loads of marketing calls trying to get us to upgrade the marketing package. They encouraged us often to drop the price they valued it at. I really believe they give you a great listing price but then always encourage clients to reduce. If you look on rightmove you’ll see lots of there listings reduced. Sarah branch manger French promised calls back but never did. Alex was the only person in branch that was helpful. I also went with the solicited they recommended and they were also awful, slow and never communicated with us.

Kirsty · 1 November 2023

★★★★★ 5/5

Google

Would highly recommend Lydia and Charlotte at brown and merry very welcoming and cheerful everytime I've come in to try and find something for me and my budget which isn't the biggest but they have tried and are still trying and they keep me informed all the way

Kevin · 25 October 2023

★★★★★ 5/5

Google

Exceptional service! Mick was incredibly patient, responsive, and provided invaluable advice throughout the process of purchasing my first home. He helped to negotiate the price expertly and secured the best mortgage for me. Highly recommend!

Giovanni · 27 April 2024