5/5
Our experience with Belvoir Stony Stratford has been first class, As a landlord in the town I’ve appreciated Abbie,‘s knowledge & experience on rental properties.

Trusted Agent profile · Milton Keynes
Verified
★★★★★
166 reviews across 1 platform
13 London Road, Milton Keynes, MK11 1JA
Part of Belvoir, see every office.
Belvoir's office in Milton Keynes, at 13 London Road, is rated 4.4 out of 5 across 166 reviews on 1 platform, including 166 Google reviews rated 4.4.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
Our experience with Belvoir Stony Stratford has been first class, As a landlord in the town I’ve appreciated Abbie,‘s knowledge & experience on rental properties.
1/5
I contacted the agency regarding an advertisement for renting an apartment, which the agency placed on its website. The lady who answered the phone was very rude. She was unable to provide me with information about the property I was interested in. She offered to have someone call me back. However, for this purpose, she required much more information from me than necessary, apart from my phone number and name, she also asked for my surname, e-mail address, and current residential address. When I asked what the data was needed for, the lady got mad at me, couldn't explain what the data was for, cut off the conversation and hung up. A very strange agency.
Good morning Miras, Thank you for taking the time to leave this review. When you called up, our office were not available to take your call and therefore you went through to our overflow team. Their job is to take as much as details as possible such as your name, email address, phone number and what address you are calling about so we can call you back and discuss the matter with you. The data would have been needed so we can return your call and assist your query. I will however pass your comments onto the overflow company that deal with our phone calls after hours or when we are not available to take your number. If you would like to discuss this matter further, please call me directly on 01908 562582 or email me on abbie.richards@belvoirlettings.com Kind regards Abbie Richards Branch Manager
5/5
Louise was great, quick to answer any questions and to supply information. Belvoir have been really helpful so far in our new tenancy, really quick to get a viewing and clear with what was needed from us.
Thank you for the lovely review Chantel! We hope you are happy in your new home :) Abbie Stock Branch Manager
5/5
We had a viewing today with Abbie Stock and we were very impressed with her level of professionalism and knowledge. She arrived 15 mins prior to our appointment time, making sure that she has the place ready for a viewing. She knows the property very well and was able to answer any questions we had (e.g. when the property was built, the schools nearby etc.) We were also impressed with how clean everything was in the property and we can see the amount of care that Belvoir has made to ensure that tenants can see the full potential of the property they are showcasing. The entire viewing process was pleasurable. Abbie even did a follow up after the viewing. Thank you so much for everything.
Good morning Stef, thank you very much for the kind review! Kind regards Abbie Stock
5/5
I asked Abbie to provide a link myself so that I could have an opportunity to express my gratitude. It has been years since I used Abbie's service and yesterday I had a sudden need for a rend estimate for my solicitor and offered to pay. Abbie provided the estimate immediately without charging me anything. Then I realized I forgot to tell her the size of the house. I went back to her and she provided another estimate without any delay and complain. I cannot say how grateful I am for the generous and invaluable help. I really would not hesitate to recommend her to any one who may need her service. She really is a very kind letting agent.
Thank you for your kind review and recommendation. It's very much appreciated by all the team
5/5
Samantha was a wonderful help when it came to sorting out our new property!
5/5
I have recently moved with Belvoir and it has been a great experience. Jorden has always been super nice and profesional and I always have felt heard and accompanied. Would recommend 100%
Hi Emily, Thank you for the kind words on the review. I will let Jorden know about the positive feedback! :) Abbie Richards Branch Manager
4/5
Nice bunch , put a roof over our heads and approved a small pet after a few months. House is nice , alot of inspections at the start but after the realised we pay rent and don't break the place left us too it :)
Good afternoon! Thank you for taking the time to leave the review and we are happy you like your house! :)
5/5
A lovely woman called Abbie helped me and I was extremely happy with the communication, updates on available houses and she was helpful when I popped into the office for advice!!! Absolutely amazing
Thank you very much for your positive review! :)
5/5
Sam was really great. Answered all my questions and couldn't do enough to help me.
5/5
Abbie is very helpful throughout the lettings process. Would definitely recommend her!
5/5
Louise was great to deal with. The whole process from start to finish was very smooth. She was always very quick to answer any questions we had and responded very quickly to any information that we required. From viewing to moving in, it happened in a matter of a few weeks and Belvoir were very transparent with us throughout the whole process!
4/5
The communication with them always has been fluent and clear. They took a professional position during the lockdown when our process to rent a house was stopped due to it. Abbie has been always helpful and shown a positive attitude towards us, trying to solve problems as fast as she could. I recommend them.PositiveProfessionalism, Value
Hi Karen! Thank you for much for your positive review on us. We hope you are very happy in your new home. All the best. Abbie Stock, Belvoir! Milton Keynes.
5/5
Amazing company Jordan and abbie kept us updated the whole way through the process and always was quick to respond to any problems we may have had and the special moving in gift they give you is such a lovely touch too such really lovely people treated with such care I would definitely recommend this company
5/5
Great experience ! Smooth and quick response .. Really happy with your service . I would like to mention Mr Jordan who done a great job in such a great way ..👍👌 …
Thank you Abitha for your wonderful review! We hope you're happy in your new home!
5/5
Huge shout out to Kelsey who has helped us look through different properties and answered all questions in a quick time frame! Looking at properties is stressful but Kelsey has really helped us and now we have a a few options lined up! Thank you so much.PositiveProfessionalism
Hello Chris, thank you for the kind words on your review! Belvoir!
5/5
Great experience with Belvoir. Sam helped me move into my property and was really helpful! Thank you would highly recommend.
Hi Nikki, Thank you for leaving Sam a positive review :) I will pass this onto her. Abbie Branch Manager
5/5
Moved into a belvoir property recently, been fast efficient and very helpful. Thank you Aimee especially Would definitely recommend
Thank you Jordon for your kind words on your review. We hope you are really happy in your new home! Abbie Stock Branch Manager
5/5
We have just moved into our new house with your help Louise, and we are very happy, you have been very kind, helped us with lots of information, you are a positive person and a real pleasure to work with people like you. Thank you Louise, thank you Belvoir 😘 …
1/5
Very disappointed with my engagement with this agency. I have put an offer on a property to let, the agency then confirmed that the offer was accepted, and sent over a holding deposit online form to sign. After signing the document. I haven't heard back from the agency, I tried calling to get an update and was told I will receive a call back from the agent that I was dealing with. I never received a call. and the next day they said the landlord decided to go with another application because the documents were not signed. very unprofessional agency with bad practices. Not to be trusted. Edit: In response The document was signed by the first applicant, and when accessed by the other applicants the document was showing as signed and completed on Docusign, And didn't give the ability to sign it again. If there was an issue, I would have expected the agent to contact us to confirm rather than assuming we are not proceeding after we have agreed. I have made a call to the office, which you say there is no record of. Please see attached picture of a phone call log from my phone at 14:15 Yesterday afternoon. Unfortunately I don't remember the name of the person I spoke to.
Good morning Jay, The Landlord did decide to go forward with your application initially and the forms were sent to you on Thursday for all applicants to sign through Signable. The first applicant signed the form and then it is emailed to the next applicant to sign. We can see you opened the document on several occasions over the last 4 days but you failed to sign. The emails from Signable are clear and it does state you are required to sign the document. We received no calls in the office from you or the other applicants and we also use a call answering service to take any calls should we all be on the phone but we did not receive a message from them either. Did you manage to get the name of the person you spoke to? Unfortunately, it is the Landlords decision which applicant to go forward with and they decided to proceed with another application and until monies have been made in the form of the Holding Deposit, your application is subject to change. I hope this clarifies the situation but should you need to discuss any further please call on 01908 562582 or email abbie.stock@belvoirlettings.com Kind regards Abbie Stock Branch Manager
5/5
I've been renting through Belvoir since 2017, my experience has been friendly and helpful. They visit a couple of times a year to check on the place / give you around a months heads up of when they want to visit. If you ever have an issue they have a cool system which prompts types of issues and a form to fill out, once you've done it generally someone will pop in and fix whenever suits you. No complaints my side / all good.
Hi Keelan, Thank you for taking the time to leave this review! We are glad you are still happy in the property :) Abbie Stock Branch Manager
5/5
Jorden the property manager here was a huge help in answering all my queries and questions. Great service
Hi Lucy, Thank you for leaving a kind review for us! :) Abbie Richards Branch Manager
4/5
From the start of the process Abbie was very professional and very helpful with any questions or worries. The process was quick and efficient and we are very pleased with the service we have received in securing our rental property. Would recommend.PositiveResponsiveness, Quality, Professionalism
Good afternoon Eve, Thank you very much for your positive review, we do hope you will be very happy in your new property. Have a great day, Belvoir! Milton Keynes
5/5
This is my second time with Belvoir (MK) and again everything was straightforward, had good communication throughout the process, residence tour video was well filmed & the property exactly as advertised. As always Kelsey was very helpful getting things set up. Highly recommend!PositiveResponsiveness, Professionalism
Hi Florin! Thank you very much for your positive review, we are very happy we could help you. Have a great day. Belvoir! Milton Keynes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Milton Keynes office has 166 reviews across 1 platform: 166 on Google.
Belvoir Milton Keynes is rated 4.4 out of 5 across all 166 reviews, and 4.4 out of 5 on Google from 166 reviews.
Belvoir Milton Keynes, 13 London Road, Milton Keynes, MK11 1JA.