5/5
View AgentsExcellent
Our agent Marco was very professional, kind and helpful, give us as much details as possible about the property. Upon request he was more than happy to show the flat, absolutely great service.
Trusted Agent profile · Mill Hill, Greater London
Verified
Martyn Gerrard Mill Hill reviews
★★★★★
288 reviews across 2 platforms
109 The Broadway, Mill Hill, Greater London, NW7 3TG
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Mill Hill, Greater London, at 109 The Broadway, is rated 4.8 out of 5 across 288 reviews on two platforms, including 246 Google reviews rated 4.8.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers11 reviews
I chose Jatin / Martyn Gerrard to sell my property as he showed the most confidence and enthusiasm for selling my property at the price I wanted. The Viewing ...Read all 11 from sellers
Buyers21 reviews
Hunting for a property is a daunting enough task without the added pressure of a pushy or inefficient agent. Thankfully Marco was a delight to work with and a ...Read all 21 from buyers
Landlords3 reviews
I have been renting my property through Martin Gerrard, the mill hill branch for the past three years. My main point of contact has been Jatin Shah. I have been ...Read all 3 from landlords
Tenants1 review
I've just moved in to a rental flat arranged by Conor Byrne at the Mill Hill branch. Conor was extremely professional, answered all my questions clearly and ...Read the review from tenants
About Martyn Gerrard Mill Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Reviews
Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.
View Agents5/5
GoogleMy family and I had an excellent experience with Martyn Gerrard. Tyler Gorman went above and beyond to help us rent our house. We are very grateful.
5/5
View AgentsVery helpful and made the process easy
We had the pleasure of purchasing our property through Marco Moloudi who was extremely helpful. He made what is a very stressful process much easier. We are new to the whole thing and therefore were full of stupid questions and naivety and he helped with all queries and kept in touch so that we were always up to date with everything. He was easy to get in contact with and I would recommend working with him if you are looking to buy a place, as it makes one of the most nerve wracking things you can do much more pleasant and he has a great understanding of the process so can guide you.
5/5
GoogleAli was very professional and knowledge from the viewing all the way to securing the house for me. I would recommend him and Martyn Gerrard to anyone I know.
5/5
View AgentsWonderful Customer service, that seems so rare these days!
Having not bought property for a while- and starting our search in March last yr- it all felt quite overwhelming at first ! I think that i,personally,expected more contact and help from the Agents we had registered with out there. I first had the contact from Marco Moloudi at Martyn Gerrard in the June. He took details from me about how our search was progressing, listened to me about our experience so far as to what we had viewed. He generally listened and took notes and said that his contact with me would be regular via the phone. He had my husbands e-mail address so I just assumed that the majority of our communication would be through the e-mailers that are sent out, as our experience up until then had shown that this is how 'modern-day' estate agents worked . . . . . So, as our search stretched through into Summer/Autumn - I was actually amazed as Marco stayed true to that initial first conversation that we had shared and was now calling me nearly every week, if not every week- always with updates or just to enquire about what we had seen(what we liked and what we didn't like about those properties). He certainly seemed to tune in to the details I gave him, so that helped him do his job and fine-tune his search for us. His method was something that my husband and I were really getting to like. He made us feel without any pressure that we were important to him and that he was always looking out for properties that he thought we would like. In-fact when we eventually met him in the August- although the property he showed us was too big_it had all the things that I had explained to him that we were looking for. -And we could see that when we met him what a personable chap he really was. Again,we talked as we stepped out that property and,this time lent us some advice on the subject of the money side of things /stamp duty costs etc . He was always informative/full of information and always extremely positive which was always an added bonus as our search was beginning to seem relentless. . . . . One of my last conversations that I shared with Marco really showed that he did care. I told him that my husband had lost a buyer to a property he had been trying to sell for some time. I reiterated to Marco my husbands fears that he would have to start all over again with selling that property and probably have bigger costs because he would pursue the next attempt at selling it with 2 or 3 agents,(which wasn't an ideal sanario because of our aspiration to be able to afford a property in Mill Hill) . Again, Marco just listened to the details and without any pressure suggested that the next town along from where my husbands property was there was another branch of Martyn Gerrard and why not meet the manager of that branch for an informal chat about the prospect of them finding my husband a buyer. That appointment was arranged , and its from one of those last conversations that I had with Marco that my husband and I will be eternally grateful because as of this week gone by my husband has sold his property through Martyn Gerrard, and also had an excellent customer service from that other branch and its Sales team! We are so impressed with Martyn Gerrard as a whole that we would not hesitate to use them again either to sell property or to buy property. They have certainly stood out from all the other Estate agents. Amazing Customer Service, on all levels. Thankyou !
5/5
View AgentsJAMIL ASGHAR - TOP CLASS ESTATE AGENT!!!
What can I say about this guy, By far the best estate agent I have met in my years of property investment. I have never met a such dynamic estate agent, full of energy and eager to resolve any hurdles that come in the way of completing a purchase. He uses his pro-activeness to answer any problems that either a buyer or seller faces and always available even on his days off to answer any queries. Martyn Gerrard are really lucky to have Jamil as one of their employees and I will be most definitely be recommending his services to all my friends and family. Thank you again!!!
5/5
GoogleGreat customer service, very friendly and very professional service, especially Ali.
5/5
GoogleHad a really good chat with Daniel regarding my property needs. His advice regarding probate properties and what to expect with the whole process was really useful. Will happily work some more with him in the future!
5/5
GoogleI had the pleasure of working with Andre on my sale. He was very proactive in addition to being very helpful answering any questions and chasing when needed. I would definitely recommend.
5/5
GoogleGreat estate agency. Thanks to Irfanali for his professionalism and great support within the entire renting process. I would definetley recommend Martyn Gerrard when renting a house.
5/5
GoogleAli Lotfi was a very helpful in trying to find me a property and accepts DSS. He was very thoughtful, considerate and caring throughout the whole process.
4/5
View AgentsGood Communication And Quick To Respond
Martyn Gerrard helped us to sell our home in North London. All staff were polite, friendly and efficient. They set out realistic price expectations for the property and we had quite a few viewings in the first few weeks. Our buyer was found by the Mill Hill office and Marco Moloudi guided us through the sale. He was patient, helpful and quick to respond to any queries we had. The overall service from Martyn Gerrard was very good.
5/5
GoogleAli Lotfi was a very helpful in trying to find me a property and accepts DSS. He was very thoughtful, considerate and caring throughout the whole process.
5/5
View AgentsPurchase of new property with Martyn Gerrard
During the entire purchase process, Jatin has been very helpful and prompt. He was thoroughly professional and yet very personable. His pro-active involvement helped to smoothen the purchase process.
1/5
GoogleThey charge for reference checks, and they dont get a refund. If you fail, the checks go elsewhere for sure
Agent replied · 29 July 2023
Hi Don Fared, were sorry you left us a 1 star review. You didn't leave any comments or details and we can't find your name in our records so we have no idea what went wrong. We would like to know more about your experience so we can try and put things right. If you would contact us directly we'd love to hear from you.
5/5
GoogleThank you so much to Toby And Greg for all your help when selling our home. We are so grateful for all your help and advice
5/5
GoogleBest service I have ever had from an estate agent! Conor is super professional, attentive, focused on the tenants needs and most important, always available. Recommend!
5/5
GoogleGregg and his team at Mill Hill were friendly, efficient and professional in their dealings with us in the marketing of our house for sale.
5/5
GoogleI can’t recommend Martyn Gerrard enough. Especially Tyler. He’s brilliant. Great communication and support throughout the whole process. It’s been an absolute pleasure.
5/5
View Agentsreliable and approachable
Jatin has been very helpful throughout the stressful process of the purchase. He was always available to help, and acted on requests promptly. He is personable, yet professional..
5/5
View AgentsBest service.
Would like to thank jamie and Jamil for their politeness and helpfulness to us whilst selling our bungalow. As we are pensioners we did not have much of an idea about selling property as we had lived in our home for 44 years. But with their help it was made easy and evrything went quite smoothly. We were kept upto date with the progress as we went along which was very helpful. Thank you once again.
5/5
GoogleToby has been great in helping us find a new home. He is always patient and responsive to our inquiries. Highly recommend!
5/5
View AgentsCustomer care
Marco and Jamie at MG Mill Hill helped us through a very difficult purchase. Keeping us abreast of developments and helping where they could. Highly recommended.
5/5
View AgentsJatin - highly recommended
Very professional throughout, whilst being friendly and easy to deal with. Good knowledge of the market and very understanding of our needs. Would definitely recommend Jatin
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martyn Gerrard Mill Hill
What do sellers say about Martyn Gerrard Mill Hill?
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Jonathan wrote: "I chose Jatin / Martyn Gerrard to sell my property as he showed the most confidence and enthusiasm for selling my property at the price I wanted. The Viewing ..."
What do buyers say about Martyn Gerrard Mill Hill?
21 reviews from buyers, rated 4.9 out of 5 on average. For example, Daniel wrote: "Hunting for a property is a daunting enough task without the added pressure of a pushy or inefficient agent. Thankfully Marco was a delight to work with and a ..."
What do landlords say about Martyn Gerrard Mill Hill?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Zahida wrote: "I have been renting my property through Martin Gerrard, the mill hill branch for the past three years. My main point of contact has been Jatin Shah. I have been ..."
