Every review we hold for the Mildenhall office, from every platform, shown as written. First names only.
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5/5
GoogleI recently worked with Pippa to secure and move into the letting property that I wanted. Pippa was very responsive, professional, and made this process extremely easy. I truly appreciate your dedication to getting me into my home!
Ayanna Β· 22 March 2025
Agent replied Β· 12 April 2025
Thank you for taking the time to leave us this great 5* review Ayanna. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had a really good experience from start to finish selling my property. Everything was clearly explained and it didn't ever seem too much trouble to answer my telephone calls and to keep me up to date. A special thanks to Daryl, he gave the last little push and helped the solicitors to gather themselves for completion. I would definitely recommend William H Brown to anyone buyng or selling a property.
Michelle Β· 12 February 2025
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5/5
GoogleJess was a huge help in my moving process!
SlyTreeSnake Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled that Jess was able to assist you with your move. Our team prides ourselves on providing exceptional service to make the moving process easier for our customers. We appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWhen searching for a new home it can be a stressful situation, however with Amy helping me every step of the way and being in constant communication she made this process super easy! Amy is very kind and deeply cares for her clients. I couldnβt have asked for a better agent and would highly recommend to others.
Timothy Β· 17 March 2024
Agent replied Β· 15 June 2024
Thank you Timothy French for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GooglePippa is quite comfortably the best lettings manager I have ever come across, she is professional, personable and top quality with the attention to detail delivered in her work is second to none, very impressed and will be returning for any other letting inquiries.
Mark Β· 23 September 2024
Agent replied Β· 23 October 2024
Many thanks Mark for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmy was lovely to work with. I appreciated how communicative she was during the entire process of finding our rental home. She had a lead on the house we ended up letting and it wasn't even posted online yet. She was top notch.
Heather Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Heather! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmy has been such a great help with the rental process, sheβs always available and on top of her work. She is very communicative and open, kind and ready to help. I know sheβll be willing to help me during my tenancy if I need it. Thank you, Amy ! π₯³π₯³ππ β¦
Kaelyn Β· 16 April 2024
Agent replied Β· 15 June 2024
Hi Kaelyn, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
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5/5
GoogleSuch a good real estate business!! Ms.Amy was a wonderful help and was always available to answer my questions. Iβm new to this and she made the process so easy!! Thank you for your hard work and kindness.
Lauren Β· 16 October 2024
Agent replied Β· 23 October 2024
Many thanks Lauren for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have overall been pleased with William H brown in Mildenhall. Theresa and Matt have been great help and very professional, always getting back to us when needed. Thanks to the team in helping us sell our property.
Emma Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that Theresa and Matt have been so helpful and professional in assisting with the sale of your property. Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAmy was amazing! She was very kind, brings a calming presence and was when explaining and was very knowledgeable when presenting the property! High recommend her when looking for a place with William H Brown Estate.
Pjb Β· 23 September 2024
Agent replied Β· 23 October 2024
Thanks for taking the time to leave us your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy husband and I had an awesome experience working with Niamh and Amy. Both were super helpful and easy to work with. We had all our questions answered in a timely manner and would 100% recommend this company to others trying to find a home.
Paige Β· 17 March 2024
Agent replied Β· 15 June 2024
Thanks for the wonderful 5* review and recommendation Paige Thompson! Best wishes, Lucy, Customer Relations.
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5/5
GoogleEllie is my Letting agent and she did an impeccable job getting me and my pregnant wife into our home. Impeccable is an understatement. She had great communication skills and kept me and my my informed. Even though my wife was back in the states , she still managed to communicate with my wife to get the job done. If you want a great and easy experience, go with will h brown, more specifically, ask for Ellie.
Jiep Β· 16 June 2020
Agent replied Β· 15 June 2024
Thanks for giving our William H Brown Mildenhall Team a five-star review. If we can help with anything else please give us a call.
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5/5
GoogleMiss Amy Beaton was a great realtor who really helped me narrow down and find a great place to live in a very speedy manor. Definitely will recommend her and the team at William H Brown. They are very helpful!
Sharon Β· 8 June 2024
Agent replied Β· 15 June 2024
Many thanks for the fantastic recommendation and 5* review Sharon. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had an amazing experience looking for and finding a home with Jess and Pippa. They both were extremely professional, kind, and responded very quickly to any questions we may have had. Excellent job to you both! Thank you for helping us find our home!
Nicholas Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you for your kind words and for choosing us to help you find your dream home! We're thrilled to hear that you had an amazing experience with Jess and Pippa. Our team is dedicated to providing professional and prompt service to our clients. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleJust moved into Beck Row officially this week ! Huge thank you to Amy Beaton for helping us every step of the way ! I really canβt thank her enough. A really bubbly personality. By far the easiest move of my life.
The Β· 17 March 2024
Agent replied Β· 15 June 2024
The Chemist Beats thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleWilliam H Brown Agents were excellent back in 2019 when we purchased a house and 5 years later when we had to remortgage. Matt Dones guided us through the process and was helpful to answer any of our questions promptly. Highly recommend.
Andrius Β· 17 March 2024
Agent replied Β· 15 June 2024
Thanks Andrius Zaboras for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have just agreed our purchase of a property with William H Brown, Mildenhall. Our viewing with Emma couldn't have gone better, she was very informative, friendly and approachable which meant a great deal to us! We fell in love with the house instantly. Daryl has been fantastic at communicating with us during the process of offering and securing the sale through a mixture of calls and emails. It is still early days but we have been very impressed with the service thus far. A very down-to-earth, friendly and 'happy to help' team. A big thank you to you all for helping us secure our dream home.
Abi Β· 24 October 2023
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5/5
GoogleAmy is awesome, she answered all my questions in a timely manner. Was quick to get back to me, very knowledgeable, knows the area well. She got me through the letting process with no issues!! Definitely recommend π β¦
Timothy Β· 16 April 2024
Agent replied Β· 15 June 2024
Thank you for your glowing recommendation and 5* review Timothy Doyle. Kind regards, Lucy, Customer Relations.
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1/5
GoogleOur experience with this company has left us appalled. My daughter was miss sold a rental property. She was told that by paying a large holding deposit on the day of viewing, we would secure thus property while Credit checks were in β¦
Michele Β· 16 November 2025
Agent replied Β· 16 April 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk β¦ More
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5/5
GoogleWe are really happy with the service we have received from Jess Barber at WHBrown in Mildenhall, sheβs super professional while being friendly and helpful. She replies to emails promptly and rang or contacted us with every step of the process with our rental property. Highly recommend!
Lu Β· 23 September 2025
Agent replied Β· 23 October 2025
Thank you for the amazing review! We are so grateful to have Jess on our team and are thrilled to hear about your positive experience with her. We strive to provide professional, friendly, and efficient service for all of our clients. Thank β¦ More
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5/5
GoogleAmy has been nothing but helpful in walking us through this entire letting process! Answered any and all of our questions promptly, and redirected us when necessary. Forever thankful she was our agent!
Lexi Β· 1 June 2024
Agent replied Β· 15 June 2024
Hi Lexi, thank you for sharing your positive experience with Amy at William H Brown Estate Agents Mildenhall. We are delighted to hear that she provided you with excellent service throughout the letting process. If you need any further assistance, feel free to reach out to us.
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5/5
GoogleJust got our keys thanks to Amy! She was unstoppable and extremely friendly. My partner and I are both neurodivergent individuals which can make this type of process quite stressful for us but Amy made everything as simply as possible for us. Thank you so much!
Ana Β· 20 August 2023
Agent replied Β· 15 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have just agreed our purchase of a property with William H Brown, Mildenhall. Our viewing with Emma couldn't have gone better, she was very informative, friendly and approachable which meant a great deal to us! We fell in love with the house instantly. Daryl has been fantastic at communicating with us during the process of offering and securing the sale through a mixture of calls and emails. It is still early days but we have been very impressed with the service thus far. A very down-to-earth, friendly and 'happy to help' team. A big thank you to you all for helping us secure our dream home.
Abi Β· 16 June 2023
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5/5
GoogleMy wife and I had the pleasure working with Alicia when trying to find a home. She was very friendly, very professional and not pushy into making us feel pressured into renting a home that were were comfortable in having for the next few years. Alicia did not make us feel like we were just another American trying to rent a home, but instead she listened to what we were looking for and presented us with options on different homes we were interested in finding. Alicia was great breath of fresh air and was a true pleasure working with!!!
OJ Β· 16 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.