Every review we hold for the Mildenhall office, from every platform, shown as written. First names only.
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5/5
GoogleThank you to Amy for all her help! She was so responsive and made sure we found the perfect home! We appreciate all the hard work she put in! If you have the opportunity to work with Amy you wonβt be disappointed!
M Β· 18 November 2023
Agent replied Β· 15 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWonderful experience with William H Brown! Amy is awesome and very helpful! She made the whole process wrinkle free! 10/10 recommend!
Trey Β· 26 November 2024
Agent replied Β· 10 December 2024
Thank you for your brilliant 5* review and thank you for your recommendation Trey. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe worked with Niamh Plaxton to secure a rental in Mildenhall. She was very responsive and attentive to our needs, which is more than a lot of the other property management companies in the area can say. She helped us find the perfect home and weβd recommend her to anyone seeking a good realtor!PositiveResponsiveness, Professionalism
Chris Β· 27 August 2022
Agent replied Β· 15 June 2024
Hi, thank you so much for taking the time to provide our William H Brown team with a 5-star review. We are so happy to hear Niamh and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
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5/5
GoogleI recently sold my house with William H Brown Mildenhall. I was very happy from start to finish with the way they handled everything.
I kept in regular contact with Daryl Manning, who was always there to answer all my queries and go above and beyond to help with anything and help make the whole process easier.
I would highly recommend the staff at the Mildenhall branch.
Once again Daryl thanks for your help.
Bernice Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you for your terrific 5* review and recommendation Bernice. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmy was amazing when helping me move for the first time. She made a normally stressful experience so easy and was extremely helpful the whole way through! Cannot thank her enough π β¦
Grace Β· 17 March 2024
Agent replied Β· 15 June 2024
Thank you Grace Freya Beaton for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCan't recommend Amy enough! We are a military family and she helped us get our dream house and made the whole process go quickly and smoothly. Amy was so wonderful to work with!
Hanna Β· 17 March 2024
Agent replied Β· 15 June 2024
Thank you for your excellent recommendation and 5* review. Hanna Tolentino! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had the pleasure of letting through them and they were an absolute delight. Alisha was very attentive to my needs. Any time I had an inquiry, I was able to phone the office and speak with anyone to get things sorted. Being new to the area, I was quite nervous about the prospect of finding a home but they the process simple by taking care of everything for me. Would definitely let through them again.
Kayla Β· 16 June 2023
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5/5
GoogleThank you to Amy Beaton at William H Brown for making the process of moving into my new home entirely seamless! She & her team have been amazing to work with from the beginning. She went above & beyond to ensure I had everything I needed & always replied promptly to any concerns. Being new to the country has been a tough adjustment, so having such a positive experience truly made such an impact.
Ryanna Β· 21 July 2023
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5/5
GoogleAmy was an amazing help in getting everything done. She did all the work so all I had to do was sign and get the keys. She worked hard efficiently.
Mr Β· 16 April 2024
Agent replied Β· 15 June 2024
Thank you for your brilliant 5* review and thank you for your kind words Mr. K. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmy Beaton was great helping me move in! She answered all my questions and made sure I knew exactly what to do! She is also very kind and understanding and I highly recommend her and William H. Brown! Thank you Amy!
Steph Β· 21 July 2023
Agent replied Β· 15 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleNiamh Plaxton is literally 10/10! Not only is she one of the most helpful estate agents I have worked with she is also one of the kindest. I honestly could not recommend anyone better.
Alexandria Β· 18 November 2023
Agent replied Β· 15 June 2024
Thank you Alexandria for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
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5/5
GoogleGreat experience selling my property through William H Brown in Mildenhall. From Ben who valued our house through to Daryl who dealt with the sale right the way through to completion I have had a first class experience. I had struggled to sell my property for 3 months prior to selling it with William H Brown- always keeping me updated throughout and they got people viewing my property, which resulted in a sale.
Daryl in particular was absolutely superb, especially as the sale was being dealt with by the solicitors- nothing was too much trouble and even printed documents, brought them round to sign, acted as our witness and even called round at short notice to get our ID to send to the solicitors and help speed up the process. Daryl was also a great go-between, between us, the buyers, solicitors and other estate agents in the chain. They said they'd sell it and totally lived up to this- completing a couple of days ago, meaning I was able to take advantage of the stamp duty holiday! Top job all at the William H Brown office in Mildenhall.
Richard Β· 16 June 2022
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5/5
GoogleAbsolutely fantastic! 5 stars all the way. Amy made everything super smooth and simple. Couldnβt be happier with my experience. Highly recommended!
John Β· 16 May 2024
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us your 5* review and recommendation John Marlett! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI cannot compliment Emma Croft enough for assisting on the sale of a property we have been working on. Emma has gone above and beyond to help get this transaction through within the 56 day deadline. Emma is a credit to the company and should be rewarded / recognised for all her exceptional efforts. Matt has also been a delight. 5 Stars isn't enough as a rating.
Reepesh Β· 16 June 2023
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5/5
GoogleVery helpful and friendly service. Made the buying process so much smoother.
Laura Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We strive to provide exceptional service to our customers and we're glad to hear we made your buying process easier. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBig thanks to Amy for making our whole process seamless and fluid. Very knowledgeable and helpful!
J Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad A great service from the whole team. Daryl was very helpfully throughout the whole process would highly recommend
Steven Β· 25 May 2024
Agent replied Β· 15 June 2024
Thank you for your kind words, Steven! We are thrilled to hear that Daryl and the team provided you with great service throughout the process. We appreciate your recommendation and hope to assist you again in the future.
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5/5
GoogleMatt was able to sort my remortgage in no time and really helped me through the process! Great service would highly recommend.
Ed Β· 17 March 2024
Agent replied Β· 15 June 2024
Thank you Ed Gilbert for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJess at William H Brown was really helpful. She did an amazing job at identifying what I liked, to show homes catered to my preferences. Very responsive and kind.
Danielle Β· 23 September 2025
Agent replied Β· 23 October 2025
Thank you for your kind words! Jess is an invaluable member of our team and we always strive to provide excellent service tailored to our client's needs. We're so glad to hear that you had a great experience with us. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAn amazing team to work on finding a home here. Amy was super helpful making the process super easy.
Drew Β· 16 April 2024
Agent replied Β· 15 June 2024
Hi Drew, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
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5/5
GoogleI can't thank Daryl and Matt enough for all of their support during the process of purchasing our house. It was our first time buying a house and I had many questions, Daryl and Matt were very helpful and no question was a silly question to them. They helped accelerate the move as best they could which was also very much appreciated. Cheers guys!
Joe Β· 16 June 2023
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4/5
GoogleWell our journey began in September 2020 and though it wasn't a great experience this was more to do with the seller than the estate agent. Daryl has been great throughout our experience and kept my wife sane throughout the loss of the 1st property to us moving in with Mandy daughter and then the subsequent purchase of the 2nd property. Daryl was always there to assist whether it be to communicate with solicitors of the vendor. Prompt response to emails and phone calls. As Mandy would say she can be a nightmare but Daryl let us feel we were that is any way. Would recommend their services :-)PositiveQuality
Mark Β· 16 June 2021
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5/5
GoogleGreat experience! Amy Beaton made my new home journey an easy one with her knowledge and professionalism.
Kai Β· 16 April 2024
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this amazing 5* review kai zzz. Kind regards Lucy, Customer Relations.
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5/5
GoogleJess and Pippa have been absolutely amazing with helping us move into our first home! The communication between them and us was great from start to finish, couldnβt recommend them more!
Amy Β· 2 August 2025
Agent replied Β· 23 October 2025
Hello Amy,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jess β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.