Trusted Agent profile · Mildenhall
★★★★★
117 reviews across 1 platform
16, High Street, Mildenhall, IP28 7EQ
Henleys's office in Mildenhall, at 16, is rated 4.8 out of 5 across 117 reviews on 1 platform, including 117 Google reviews rated 4.8.
Every review we hold for the Mildenhall office, from every platform, shown as written. First names only.
5/5
GoogleI have used Henleys as a landlord for around 10 years and have always been very happy with there service. Our recent rental property was let in 3 days. I have also used them for selling a property. I would highly recommend. They are a great team.
5/5
GoogleHenleys was AMAZING! We inquired about one property, didn't like it, and ended up being told about another property not even on the market. That was 30 days ago...we are now moved in and so appreciative for the above and beyond measures taken by all of Henleys staff!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI moved here to the U.K. last year for employment. After I arrived, I contacted several letting agencies for more information on available properties and a few of them didn't seem very interested in helping me to find a home to let. As a …
5/5
GoogleWe really enjoyed our viewing with Lyndsey, she was very professional when taking us round the property and offering plenty of information regarding both the property and the local area. We also liked that we were able to wander around by ourselves allowing us time to fully appreciate the property and get a feel for it as a home.
Thank You Katie. Wonderful to see my team doing so well.
5/5
GoogleHighly recommend Henleys, we've dealt with Maria who was really helpful, very open and honest and really understanding when our circumstances changed. Will certainly come back to Henleys again in future.
5/5
GoogleI recently moved to the UK from abroad and was very worried about finding a place to live seeing how the demand is so high for housing nowadays. In all honesty I was having a difficult time until I got in contact with Henleys. Before even meeting in person, they were exceptionally helpful with meeting my requests for a place to live. My agent was Lesa and she was wonderful. I ended up finding a house that offered exactly what I was looking for and her knowledge and professionalism made the entire process seamless. If she represents Henleys as a whole, this is a top-notch establishment. Would give more stars if I could ⭐⭐⭐⭐⭐⭐⭐⭐
5/5
GoogleIf we could give more stars we would! From the moment we arrived on Lakenheath, Henleys has been nothing but hospitable. Responded quickly to our inquiry, arranged transportation for us to our first property tour, and gave a very informative brief. So good, we chose them over others. In our 3 years under Henleys management, they were nothing but kind. Always. They made sure all of our issues were taken care of as quickly as possible. One of those issues being the landlord. Additionally, during our unscheduled move, in a very short period of time, they found us a new short term flat that met all of our requirements. Instead of sending us on our own to figure it all out. And they ensured we had first rights to secure that new property, if we liked it. The great service has continued ever since. Lesa, Kayley, Ella, Lisa, thank you all. Seriously.
5/5
GoogleWe had an excellent experience with Henley’s. They were quick to be in touch with us, respond to us, and find us a place. Our initial potential home fell through (via the landlord’s end), and Henley’s very quickly arranged for new showings so that we could get into a new place as quickly as possible. They have been kind, sympathetic, and easy to work with. We will be going through them for any future buying or rental needs we have.
5/5
GoogleHenleys recently helped me sell my house in Red Lodge. They were so understanding and accommodating of difficult circumstances. I cannot recommend them enough. They explained everything throughout the process, gave me regular updates and were always happy to help answer any questions.
5/5
GoogleFrom start to finish the level of personal care and service provided by team at Henleys has been exceptional. Thanks to Lyndsey we are now in our lovely new home
5/5
GoogleAs a new resident to the UK, I had the most comfortable experience working with this letting agency. Zoe showed me two homes that were just splendid and she pointed out many features I wouldn't have otherwise considered. Ella managed all …
5/5
GoogleWe moved here from the states and Henleys made the move so much easier! They are so accommodating and quick with everything, everyone is also so kind and they are very thorough with everything. They had so much patience with us as we learned how the UK appliances and everything worked and answered all the questions we had. Super awesome people, they even gave us a box of goodies after we signed the lease. 10/10 recommend Henleys!
5/5
GoogleAll of the ladies at Henleys are amazing! They manage our rental property and we couldn’t ask for a better service! They are quick to respond, knowledgable and they honestly care about their clients which can not be said for many other estate agents! We would highly recommend Maria and her team at Henleys!
5/5
GoogleCan I just take this opportunity to thank you ALL for doing such a fab job with renting our properties out over last few months, you are all so professional and so easy to work with. …
5/5
GoogleBy far the best estate agency in the local area. Kayley in particular was always on the ball and was able to manage my expectations. I would not hesitate to go back to Henleys in the future for purchase or sale! Thank you Kayley and Maria
1/5
GoogleHad a horribly unpleasant experience with this letting agency. I do not recommend.
5/5
GoogleHighly reccomanded if you are looking for your very first home! Lyndsey was brilliant, she helped us through the whole process. Very professional agency, the process was totally stress free.
5/5
GoogleLesa is fabulous, best agent we have worked with in our home search. Henley's so far, has been wonderful everything was explained thoroughly and they have been a pleasure to work with. Thank you to the Henleys team! Brilliant work!
2/5
GoogleInitial process was smooth but lack of communication throughout tenancy was a constants issue. Several problems came up that were never addressed with the property. End of tenancy was a nightmare soley based on one individual who has a lack of customer service. Not everyone was rude but one individual can ruin the entire experience and that is what happened.
Hello Gary, I'm sorry to read your review. We do strive to get the best team possible. We have a great team in place now and I can only apologise that at the time of your review you felt our service was not good enough. Many Thanks
5/5
GoogleVery professional, my realtor Zoe knew exactly what she was talking about, making sure everything was taken care of, really helped me find i place i can truly call home.
5/5
GoogleGreat place to look for homes to rent. Kayley was just amazing to work with. Other places we worked with wasn’t responsive and on top of their listings but Henleys was easy to work with.PositiveProfessionalism
5/5
GoogleHenleys have been great, we have let our houses through them now for two years and they are professional, helpful and above all nice people, I strongly recommend them.
5/5
GoogleWe have always received an honest and reliable service from Henley’s. Staff are really friendly and faultless would not use any other estate agent. Highly recommended for selling or renting a property the staff go above and beyond to suit their customers needs.
Thank you for making the time to leave us a great review Ian. We all enjoy working with you and Monica.
5/5
GoogleFirst time moving & living overseas. I will have to say Henleys was an absolute pleasure & made my move so easy. Super friendly staff & answered any/all questions I had in a timely manner. Highly recommend the Henleys team, especially if you’re military since they work extremely well with the base.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Henleys's Mildenhall office has 117 reviews across 1 platform: 117 on Google.
Henleys Mildenhall is rated 4.8 out of 5 across all 117 reviews, and 4.8 out of 5 on Google from 117 reviews.
Henleys Mildenhall, 16, High Street, Mildenhall, IP28 7EQ.
