Henleys reviews

★★★★★ 5/5

Google

I am extremely happy with the service that the team have provided from start to finish. I felt supported throughout the whole process. The team were always very proactive and happy to help me. I dealt with Mark and Lyndsey who were brilliant and professional throughout. I Cannot fault in any way. I would highly recommend. Thank you very much for all of your help

Nicola · 26 July 2023

★★★★★ 5/5

Google

I just want to shout out to Lesa, for a great experience with finding a home to rent. She was very professional and very easy to talk to. This is our 3rd time moving here and our last time for sure. But it makes life easier when you have a great realtor to work with. She simply is a very nice professional person. Thank you Lesa.

Mary · 21 June 2023

★★★★★ 5/5

Google

We purchased a property through Henleys. Throughout the process we dealt with Lyndsey, who worked really hard to bring the process to completion. She was always very professional and kept us informed at all times of developments in a friendly and approachable way. We would use Henleys again and a big thank you to Lyndsey 😊 …

Sarah · 22 January 2024

★★★★★ 5/5

Google

I have just purchased my bungalow from Henleys.Lyndsey has been absolutely superb throughout the whole process.A real star.Cannot Thank Henleys enough.A very very Happy customer indeed

Avril · 16 April 2025

★★★★★ 5/5

Google

I was recommended Henleys through a friend. Literally from the first phone call I was really happy with the service I received. Maria was very very helpful and took loads of the stress away for me, and made everything seem fine even when I was getting a little a stressed. She went out of her way to help organise little bits that were difficult for me to do as I no longer lived at the property I was selling. I would definitely recommend Henleys to any of my friends or family looking to sell their property! 10/10 for me 👍

Tom · 22 June 2018

★★★★★ 5/5

Google

I could not be any happier with the service Henley’s have provided for me. Not only have they rented my property out to some lovely tenants, they also found me a new home in the process. What has been an emotional and stressful time leaving my property and finding somewhere new to live, they have made the process completely stress free and easy. Renting a property out was worrying for me as finding tenants that I trusted was difficult and I was so pleased with the people they found me. They also helped with my move and advised/helped with transferring of all my bills. If anyone is thinking about selling, or renting/renting out a property definitely go and see Henley’s. Maria, Christie, Corrine, John and the team are so friendly and helped me feel completely relaxed throughout the whole process. Best Estate Agents I have ever worked with. A very happy Landlady and now Tenant: Amy

Amy · 22 June 2018

★★★★★ 5/5

Google

We've had the greatest experience with Lesa and the whole team at Henley's. I highly recommend them for your house hunting needs. They picked us up to view homes, put up with all of our requests and answered any question we had along the way. Being in a new country was very overwhelming but they truly put our minds at ease. Thank you Lesa and everyone at Henleys for helping us find the perfect house!!

Heather · 21 June 2020

★★★★★ 5/5

Google

Although I moved here at a time where houses were in very high demand, I was still able to view and lease a house that I really wanted in very quick fashion. The agents were very helpful and streamlined a process that I usually find extremely stressful. Kaylee Amoss assited me with any random questions that I had and was quick to respond and help with any problems I had with the property after move in. If I ever become a famous singer, I will write a song about this agency! 😅

Ronnie · 21 June 2022

★★★★★ 5/5

Google

From start to finish Laura and the team made the sale and purchase of our new home amazing. Kept us updated 24/7 and even left us a lovely welcome package. HIGHLY RECOMMEND

Chas · 21 June 2022

★★★★★ 5/5

Google

I rented a property through Henleys and was very impressed by Lesa Williamson. She was organised, friendly and approachable which made a stressful situation so much easier. Now I am on the other side of the fence, I am looking no further than Lesa to find me a tenant. She has also provided invaluable advice about BTL properties which is above and beyond. All the staff I have spoken to at various points are friendly but Lesa's great service means they will retain my business.

Aaron · 21 June 2022

★★★★★ 5/5

Google

Henleys were super friendly, knowledgeable and accommodating throughout the whole process of selling our flat. We were originally unsure if we needed an estate agent, but when we were lucky enough to have two prospective buyers trying to outbid each other, their expertise was invaluable. The only downside we had with Henleys was that their photos weren't great, although I had always wanted to take the photos myself so it was no big deal for us and they were happy to use our photos instead.

Maria · 21 June 2022

★★★★★ 5/5

Google

Amazing company to find your house/apartment! I just want to first say how awesome Henleys realty. I am an active duty military member and I came from South Korea a few weeks ago. I had been looking for a few homes prior to even getting into the country. I have to specially shut out the realtor Lesa because she was so so helpful with my move and answering my questions the entire process. She told me I had to wait until I physically got into the UK before I could make any decisions on homes. I didn’t even have to reach out to her when I got into the UK because she was emailing me weekly on new homes that became available on what my price range was with both apartments and houses. When I finally got into the UK she kept me updated daily on what was sold and still available. Lesa knew what dates I was flying in and when I would be available to view homes. When she found a place for me she let me view it first because some other places had been rented out so quickly. She found me the perfect 3 bedroom home by the base which I was looking for. The process from there was so simple they answered all my questions for me. I also didn’t have to schedule anything with housing to do the inspection part of the home Henleys did the hard part for me. I asked to move in on a certain date and they made it happen. On the day of move in it was very smooth. Henleys gave me a packet of reliable information for me. They even had the council tax exemption letter ready for me to fill out which I had no idea about. They honestly saved me a lot of trouble compared to other realtor agents I’ve heard from my fellow coworkers. The atmosphere and vibe from Henleys when I went to sign the lease was perfect. I walked in and everyone greeted me so kindly and had a smile on their faces. I would 100% recommend going through Henleys if you are a military family, civilian/contractor, or just looking to rent/buy a home in the local area! Thanks so much Henleys!

Matt · 21 June 2022

★★★★★ 5/5

Google

If your selling, Henley's are the most professional agent in Mildenhall. Excellent service and understanding. We dealt with Lyndsey who was exceptional, great help and lots of understanding. She also helped to liaise between all the professionals we dealt with. Very quick to keep updated and always kept 'in the loop'. Highly recommended!

Lyn · 21 June 2023

★★★★★ 5/5

Google

So glad we chose Henley's for our house sale, Lyndsey was our point of contact, she was fantastic! very helpful, always keeping us informed of the progress of the sale. Moving home can be stressful but Lyndsey and Henley's made it a stress free move. I would highly recommend.

Terry · 24 September 2023

★★★★★ 5/5

Google

I would like to thank Henley's staff for being so helpful during this very stressful time. They would always find answers that were sometimes lacking from other people involved in the sale and purchase. I don't think I could have done it without you :) Thank you so much. xx

Christine · 25 August 2023

★★★★★ 5/5

Google

I have sold numerous properties through Henleys and always found Maria and the team to be most helpful. Lyndsey has been a godsend with a few hiccups. Would happily continue using Henleys were I not relocating away from the area. Thanks' again

Chris · 23 November 2023

★★★★★ 5/5

Google

Me and Sam bought our first home from Henleys, and we couldn’t of choose anyone better to of done it with. I would like to say a massive Thank you to everyone, but more importantly kayley. She was positive and so welcoming when we viewed the property. Kayley gave us the most time out of any other estate agent and made us feel more at ease in the most busiest of times. 5* service

Lyndsey · 21 June 2022

★★★★★ 5/5

Google

My interaction with Henleys was the purchasing of a property. They were professional from the beginning until the end and their help went above and beyond. Advice was provided where it lacked from outside agencies and there was always a listening ear.

Katie · 24 October 2023

★★★★★ 5/5

Google

Lyndsey was very helpful with the purchase of my recent property. i would definately recommend Henleys as a local agent and will happilly use them in the future. They also have a very good financial service

Derek · 21 February 2024

★★★★★ 5/5

Google

Henleys recently sold our house in Mildenhall. They were great from day 1, talking me through options of selling and renting our property. We decided to sell our property and Maria and Lyndsey found us a buyer offering the right price in just a few weeks. Once the offer was accepted Henleys continued to help is by keeping us informed and up to date with how things were moving along from both sides. With the help of Henleys we managed to complete our sale in just over two months. I would 100% recommend Henleys to anyone looking to sell or rent their property in the area.

Jadi · 22 March 2024

★★★★★ 5/5

Google

Thank you for expediting my move-in process. The property has been prepared for me, inspected, and made available before the requested date. Ms. Ella has been incredibly helpful and professional, and all issues that occurred upon beginning of the rent were resolved immediately.

Pjurek · 21 June 2023

★★★★★ 1/5

Google

Maria is so rude! and speaks over you. Then when you raise your voice because she is talking over you.. moans that you are shouting at her. Wouldn't use henleys in the future and wouldn't recommend.

Courtney · 22 June 2018

★★★★★ 5/5

Google

The Henley's team is great! Very helpful and always responsive to any inquiry or issue that may arise. I recommend them to everyone and would use them again if I return to the UK. Additionally, they quickly helped me with documentation needed at my US duty station, months after ending my lease!

Cody · 20 March 2025

★★★★★ 5/5

Google

My experience of dealing with Henley's (as a seller) was entirely positive - Kayley was helpful, proactive, responsive to emails and calls and handled viewings for me. Once the house sold the rest of the team at Henleys were equally efficent and pleasant to deal with. I would certainly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 21 June 2021