Trusted Agent profile

Balmforth reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

194 reviews across 2 platforms

22-26 High Street, Mildenhall IP28 7EQ

Balmforth's Mildenhall office at 22-26 High Street is rated 4.6 out of 5 across 194 reviews on two platforms, including 171 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

171

Reviews on Google

This office

Facebook logo

4.5 / 5

23

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mildenhall office, from every platform, shown as written. First names only.

5/5

Google

They made the process of leasing a home very easy. Very helpful and friendly. Always respond in a timely manner.

Madison Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you for your 5 star rating. We wish you the best in your new home.

5/5

Google

Friendly staff and very helpful

Colesey Β· 19 September 2023

Agent replied Β· 15 June 2024

Thank you for your review!

5/5

Google

Very friendly and professional. Best in the area

Firenightboom Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you for five star review and kind words, it is appreciated by all our staff.

5/5

Google

Very good service, I would highly recommend.

Hayden Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you so much for your 5 star review and recommendation. We look forward to working with you again in the future.

5/5

Google

Had a fantastic experience with Balmforth in purchasing my first home. Very attentive and helpful. Couldn’t have been happier with the service I received from start to finish. Highly recommend.

Steven Β· 17 June 2019

Agent replied Β· 15 June 2024

Thank you for your positive comments. The house buying process can be a stressful experience for all and we do genuinely try to make it as smooth running as possible. All the best in your new home!

5/5

Google

Excellent service would highly recommend

Clive Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you Mr Lines - all the best with your new home!

5/5

Google

We can't fault the service we've had selling our house with Balmforth - thank you!

Nicole Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you for much for the kind words and 5 stars! We wish you all the best in the future

5/5

Facebook

Fantastic Estate Agent's highly recommended very friendly and helpful πŸ‘

Charlotte Β· 18 August 2022

Agent replied Β· 22 February 2025

Thank you so much! πŸ πŸ’™

5/5

Google

Great welcome. Interested and helpful with our house search

John Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you for your 5 star review! It is appreciated by all the team.

5/5

Google

Megan did everything she said she would do, which is unusual these days! Very efficient.PositiveProfessionalism

Christine Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you for your 5 star review, it really is appreciated!

5/5

Facebook

Easy, fair and quick. When sorting a rental property and when leaving again. Would recommend for rentals and will use again.

Alex Β· 23 July 2019

Agent replied Β· 22 February 2025

Thank you so much for your kind words Alex, we really do try and give the best service possible! 😊🏠

5/5

Facebook

Bought our property through Balmforth, 0 complaints they were great throughout

Chris Β· 1 July 2020

Agent replied Β· 22 February 2025

Thank you so much for your kind review and recommendation, it really is appreciated! ☺️

1/5

Google

Rude staff in rentals, don't follow data protection let alone return emails.

Reece Β· 17 June 2019

Agent replied Β· 15 June 2024

Dear Reece, We do apologise if you feel you have not received the correct level of service. Unfortunately, as you were not the named tenant for the property in question (even though related), for data protection we were unable to supply you with the information you requested. Whilst we fully understand you were frustrated with this response, I am sure that you understand, that the law is quite strict that we cannot pass information onto third parties under any circumstances. If you have any queries, please do contact us.

3/5

Google

Not bad, I think they have some relation to W.T Atkin of Thetford.

Kevin Β· 17 June 2018

Agent replied Β· 15 June 2024

Thank you for your feedback Kevin, always appreciated. If you would like to contact the Balmforth office with any issues you may have had, we would be happy to discuss them with you as we strive to make sure that we offer the best service.

1/5

Google

AWFUL! In the end I had to put in a complaint about the lack of customer service to the Head of Rentals and almost 2 weeks on I have heard nothing from him either. They obviously do not my business so they won't get it.

Mags Β· 18 June 2015

5/5

Google

Wonderful, such an easy, laid back way of buying a house. Brilliant!

Jillian Β· 17 June 2016

Agent replied Β· 15 June 2024

Thank you for your kind words! We are glad that you have enjoyed the service. All the very best, remember us for the future.

5/5

Google

Nice and helpful people!

Heather Β· 16 June 2020

Agent replied Β· 15 June 2024

Thank you for your 5 star review Heather, it is really appreciated!

3/5

Google

They do ok. Lack the personal touch.

Doris Β· 17 June 2018

Agent replied Β· 15 June 2024

Thank you for your feedback. We take on board your comments and as we pride ourselves in our friendly yet professional approach, we will do our best to ensure that our service standards are as high as possible

5/5

Google

Rating only, no written review.

Corey Β· 15 April 2026

1/5

Google

I wish I didn't have to give them any stars. They're pretty hated around where I live. There are better Estate Agents around.

Karen Β· 17 June 2019

5/5

Google

Rating only, no written review.

Keith Β· 16 January 2026

Agent replied Β· 16 April 2026

We are pleased that your new tenancy and move in went well and the Balmforth Team look forward to looking after you and the property in the coming years

5/5

Google

Rating only, no written review.

Minh Β· 27 November 2025

Agent replied Β· 27 December 2025

Thank you Minh for the 5 star review. We are pleased that you felt the tenancy process went well. In the last few years we have updated our systems to give a simple and seamless process. We wish you all the best in your new home

5/5

Google

Rating only, no written review.

Weston Β· 28 October 2025

Agent replied Β· 27 December 2025

Thank you so much for the 5 stars!

3/5

Google

Rating only, no written review.

Marcus Β· 27 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balmforth's Google reviews

Questions about Balmforth

How many reviews does Balmforth have?

Balmforth's Mildenhall office has 194 reviews across two platforms: 171 on Google, 23 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Balmforth's rating?

Balmforth is rated 4.6 out of 5 across all 194 reviews, and 4.6 out of 5 on Google from 171 reviews, checked 9 October 2026.

Where is Balmforth's Mildenhall office?

Balmforth, 22-26 High Street, Mildenhall IP28 7EQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.