Every review we hold for the Middleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExceptional customer service!!
Would only use Ryder & Dutton for selling my home. Very professional and always in top of everything! Chasing solicitors on both sides to ensure a smooth sale. Michaela especially, her knowledge and passion in the industry is exceptional compared to other agents. In her absence we had updates from Jade who was also proactive and not reactive. Thankyou very much for your brilliant customer service.
EMMA · 24 October 2024
Agent replied · 23 November 2024
Thank you for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with our team's professionalism and dedication. We are particularly pleased to know that Michaela and Jade provided exceptional service. We strive to ensure our clients have a smooth and successful selling process.
★★★★★ 5/5
TrustpilotThank you to Ryder and Dutton for the…
Thank you to Ryder and Dutton for the help with the sale of my late parents house especially Geraldine who has kept me updated all through the process.
Wendy · 3 May 2024
Agent replied · 19 June 2024
Dear Wendy, thank you for taking the time to review our service. I know Geraldine will be delighted to read your comments. May we wish you all the best for the future. Alex, Geraldine and the team at Uppermill office.
★★★★★ 5/5
TrustpilotI was supported through the sale of my…
I was supported through the sale of my house by Geraldine, she kept me up to date and informed weekly and was always very pleasant and happy to answer any queries I had. Excellent service!
Karen · 20 July 2026
★★★★★ 1/5
TrustpilotFeeling let down with this Company.
Feeling let down with this Company. So many things to write about it has already caused me Stress and Anxiety just thinking about it Had an apology this morning at 08:21 from Head Office on the phone. Then again by the Manager of the Branch at 08:29, but excuses too much. Got a meeting with the Assistant Manager on Tues 22 Nov at 11am I am going to make a formal complaint to the Head Office via email to the Director / Head of the Sales Team Totally bemused at the lack of communication and on this occasion lack of Compitence they showed....and lack of admittance without all the excuses that followed in the conversation. I stated that we were Considering changing Estate Agents and I was told by the Manager " 30 days notice", where I added you have failed at the level of Service, only to be told.... now get this " A Contract is a Contract is a Contract". I stated it works both ways and you failed so you have failed your side of the Contract "
Steve · 18 November 2022
★★★★★ 5/5
GoogleBig thank you to Lisa Royle at Ryder and Dutton for helping us through our first property purchase. As first time buyers we found Lisa a huge help through the process, quick to respond to any queries we had and focused on getting the property to completion in a timely, stress free manner. Could not recommend enough
Gemma · 22 August 2021
Agent replied
Thank you Gemma and Daniel, we really appreciate the kind words its been a pleasure to help you purchase your first home. All the best from Lisa and the team in Middleton.
★★★★★ 5/5
TrustpilotHighly recommend Ryder & Dutton
Highly recommend Ryder & Dutton. Geraldine was regularly in contact with progress and guidance from start to finish. They really took a lot of weight off and the consistent updates/check-ins reassured us we were in good hands.
Jennifer · 13 October 2023
Agent replied · 4 February 2024
Thank you, I hope your purchase completes very soon and that you are able to enjoy your new home. All the best.
★★★★★ 5/5
TrustpilotPrompt response to enquiries and…
Prompt response to enquiries and support.Big thanks to Elizabeth Powell & Lisa Royle you're big asset to Ryder Dutton.
BEULAH · 1 October 2024
Agent replied · 24 August 2024
Thank you so much for the review!- Geraldine & the Chadderton team
★★★★★ 5/5
TrustpilotEveryone at Ryder and Dutton have been…
Everyone at Ryder and Dutton have been amazing for us during what could have been a far more stressful time.Giving over and above service with advice and a friendly ear to listen to - I could not recommend them enough.A special mention to Geraldine and Amber who were simply fantastic and I couldn't thank you both enough.
Lucy · 21 June 2024
★★★★★ 5/5
GoogleI want to say thank you to all staff @ Middleton Raydon & Dutton state agent for their friendly,supportive behaviour.
and I want say special thank you to my case handler Elizabeth Powell, she is so …
Natnael · 8 October 2025
Agent replied · 20 March 2026
Thanks for the review Natnael, enjoy your new home😊 …
★★★★★ 5/5
TrustpilotJenny / Lindsey were very helpful…
Jenny / Lindsey were very helpful throughout the process they know theirBusiness inside / out and always returnedYour calls so it’s 10 stars to them
Mr · 17 June 2024
Agent replied · 19 June 2024
Thank you for the review, Billy! So pleased we got everything over the line for you. All the best!- Lindsey & the Chadderton team
★★★★★ 5/5
GoogleFriendly, knowledgeable and so helpful, I couldn't have asked for more.
Lee · 19 May 2026
Agent replied · 19 July 2026
Thank you so much for your kind words, Lee! We're thrilled to hear that you had such a positive experience with our team at Chancellors - Lightwater Estate Agents. Our goal is to provide friendly and knowledgeable service, and it's wonderful to know we met your expectations. If you need any further assistance or have questions in the future, don't hesitate to reach out!
★★★★★ 5/5
TrustpilotGreeted with warmth, understanding, patience and professionalism
Selling and moving house for most people (beyond the actual ‘moving day’!) is seen as a progression forward and ultimately a happy time. For a small few like our family, leaving our home was the end of an era, tinged with sadness. From the moment we met Catherine, Megan and the team, they greeted us with warmth, understanding, patience and professionalism. A particularly drawn out process - which was purely down to our changing situation - was at every step dealt with impeccably. At times, I’m very aware, we were not the ‘easiest’ but the whole team kept comms clear, expectations met and the approach personable.As a family, we cannot thank them enough for their services and in times of need - good humour.
Davies · 27 October 2022
★★★★★ 5/5
TrustpilotA successful house sale
We recently sold our house through Ryder snd Dutton. We chose them because they provided the best info as to what we could expect from them and how and when things could happen.Catherine, in particular, was very helpful, going above and beyond. She kept us updated throughout the process.She was very professional, polite and friendly. We would definitely recommend Ryder and Dutton.
Christine · 11 December 2024
Agent replied · 23 December 2024
We are delighted to hear about your positive experience with our company. We appreciate you choosing Ryder and Dutton for your recent house sale. It's wonderful to know that you found our information helpful and that Catherine provided exceptional service. We strive to provide clear communication and support throughout the process, and we're thrilled that Catherine exceeded your expectations. Thank you for your kind words and recommendation.
★★★★★ 5/5
TrustpilotAlways keep you informed along each…
Always keep you informed along each step.
Lynn · 16 June 2026
Agent replied · 18 June 2026
We're glad to hear we kept you informed. Thank you for your kind words.
★★★★★ 5/5
TrustpilotClaudette was amazing from start to…
Claudette was amazing from start to finish. It wasn’t the easiest of sales but she went above and beyond after the sale to help the buyers and ourselves get everything completed and kept us reassured and up to date. All the office staff were really helpful as also dealt with Lisa who knew everything about the sale and where we were up to can’t thank everyone enough.
Mrs · 17 November 2023
★★★★★ 5/5
TrustpilotMatt Walsh was our agent for this sale
Matt Walsh was our agent for this sale. He was great!Quickly performed all the necessary details and requirement's and the final exchange went smoothly.Thank you Ryder Dutton.
Steve · 3 May 2024
Agent replied · 19 June 2024
Hi Steve, It was great working with you through to exchange. If you need anything in the future don't hesitate to contact us - Team Rawtenstall.
★★★★★ 5/5
TrustpilotSelling our House
We are pleased with the service we received from Ryder and Dutton, especially Michaela who keep us regularly updated on the progress of the sale and Jade and Connor who as a team were very helpful with arranging viewings and all the negotiations. We would like to thank them and would recommend Ryder and Dutton to our family and friends
GEOFFREY · 13 April 2024
★★★★★ 5/5
TrustpilotFinding a property to let.
From first enquiring about a property to let to the final hand over of keys I experienced nothing but professional courteous service from Josh at the initial viewing, and Alex and Freya from the Lettings team. They made the whole process stress free and it was a pleasure to deal with them. My queries were answered promptly and I was kept informed of progress at all times.
Joan · 20 September 2024
Agent replied · 25 October 2024
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We strive to provide excellent customer service and we are delighted that our team members were able to make your experience stress-free. We appreciate your feedback and will share it with Josh, Alex, and Freya.Gareth HuntHead Of Lettings
★★★★★ 5/5
GoogleSarah helped me with finding a suitable mortgage which in my circumstances I thought might not be possible. With Sarah’s knowledge of the market she knew the most suitable lenders for my situation off the top of her head. After the mortgage application was submitted Becky kept me updated along the way and has always been quick to respond to any emails or phone calls.
Mark · 22 August 2018
Agent replied
Hi Mark, thank you so much for the review, your comments are really appreciated, Kind Regards Becky & Sarah
★★★★★ 5/5
TrustpilotGatehead Croft
A little late putting this on due to house move and Xmas holidays. Our purchase was from Ryder We also chose Ryder solicitors and I am so glad we did. We were kept updated throughout quick responses via emails and calls. Ryder were especially very helpful with our purchase and liaising with the solicitors on our behalf. Throughout the process we viewed the property we were purchasing about 6/7 times. Every time it was never an issue Ryder always fitted us in, this helped so much when choosing appliances/furniture etc as due to Xmas period had to get things ordered. First time I’ve ever used Ryder I would defiantly recommend them. Caz and Paul
Carol · 17 January 2024
Agent replied · 4 February 2024
Hi Carol, thank you for taking the time to review! A move at Christmas is always a busy one! I hope you settle well into your new home and feel free to pop in and see us anytime you are passing. Best regards, Alex & the team at Saddleworth.
★★★★★ 5/5
TrustpilotKia was great from start to finish
Kia was great from start to finish, thankyou so much! Friendly, reliable and just really genuine! Would definitely use Ryder & Dutton again! ☺️
Amy · 24 June 2024
Agent replied · 24 August 2024
Hi Amy thank you kindly for taking the time to write a lovey review and giving us 5 stars!!
★★★★★ 5/5
TrustpilotWe have sold our property through Ryder…
We have sold our property through Ryder and Dutton - Jenny was great during the process with regular updates and very helpful with queries. Thanks Jenny
Lee · 18 May 2024
Agent replied · 19 June 2024
Thanks so much for the review, Lee! It was a pleasure working with you- Jenny & the Chadderton tea
★★★★★ 5/5
TrustpilotFabulous team from considering selling…
Fabulous team from considering selling to completion, Charlotte was fabulous with all the viewings and Katelyn worked so hard to make the process work well, negotiating and advising, making it all as seamless as possible not forgetting Ryan’s reassurance and guidance, highly recommend and trust this team
Sarah · 19 November 2024
★★★★★ 5/5
TrustpilotLesley Knight was lovely
Lesley Knight was lovely, kind, compasionate, helpfull and really understanding. A real asset to your team and Ryder and Dutton itself.
A · 15 August 2024
Agent replied · 24 August 2024
Thanks for your lovely review for Lesley it is much appreciated.Gareth HuntHead Of Lettings
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