Every review we hold for the Middleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe whole process was seamless
The whole process was seamless, the whole team worked incredibly well. I'd like to send a special thanks to Jenny, she went above and beyond thankfully, with the entire process. Thanks againCraig & Johnny Boult
JOHNNY · 13 January 2024
Agent replied · 4 February 2024
Hi Craig & Johnny, thank you for your review and kind words. It was a pleasure to assist you with your sale and should you need anything in the future, please do not hesitate to get in touch. Best regards, Jenny & the team at Saddleworth
★★★★★ 5/5
GoogleGreat service from Mitchell, easy communication, kept us informed, 10/10
Georgie · 12 June 2026
Agent replied · 19 June 2026
Thank you Georgie for your positive review. We really appreciate the 10/10 feedback!
★★★★★ 4/5
TrustpilotWe had a great experience with all the…
We had a great experience with all the staff at Ryder & Dutton from initial bookings made by Lauren in January through to weekly calls from Catherine who kept us up to date once we had sold the house right up to completion in May.
Rachael · 21 May 2026
★★★★★ 5/5
GoogleEmily helped me sell my property and she was so informative and helpful through the whole process. Would recommend her enough
Nicola · 19 March 2026
Agent replied · 19 July 2026
Hi nicola, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotGreat customer service from the…
Great customer service from the beginning..everything straight forward..Freya was a great help with an on line issue .Lovely young lady .
Trudy · 29 September 2024
Agent replied · 25 October 2024
We're so happy to hear that you had a positive experience with our customer service. We appreciate your kind words about Freya and her helpfulness. We strive to provide excellent service to all our customers, and we're glad that you found our process straightforward.Gareth HuntHead Of Lettings
★★★★★ 5/5
GoogleThis is the second property that we have sold through Ryder & Dutton and on both occasions have been impressed by ALL the staff. Their commitment,helpfulness and professionalism has been excellent and we would be happy to recommend them. In particular Lisa Royle as Senior Negotiator has worked hard to achieve the last sale which has now reached a satisfactory outcome. Thank You.
Janet · 22 August 2020
Agent replied
Thank you Janet, it was a genuine pleasure and we hope we can help again in the future, all the best to you both from Lisa and the team at Ryder and Dutton Middleton.
★★★★★ 5/5
TrustpilotExcellent customer service
The staff at Ryder & Dutton (Royton) helped with the purchase of my property, and kept me updated at every stage of the process. All my calls and emails were answered promptly.I would like to give a special thanks to Michaela and Conor for their excellent customer service.I would highly recommend Ryder & Dutton as the go-to estate agents, and wouldn’t hesitate to use them again.
Phil · 28 January 2024
★★★★★ 5/5
TrustpilotMassive thank you to all the team that…
Massive thank you to all the team that worked on getting us into our rented property. Friendly, helpful and caring staff with a special thank you to Stacey and Rachel who controlled the move perfectly throughout :)
Mr · 15 November 2023
Agent replied · 4 February 2024
Thank you for your review Nigel. I'm sure Stacey and Rachel will appreciate your kind words and we wish you the best of luck in your new home, Many Thanks Lettings Team
★★★★★ 5/5
TrustpilotFaultless service from Ryder and Dutton
Absolutely faultless service from Ryder and Dutton, Michaela and Connor were fantastic and a pleasure to work with during the sale of our house. The level of communication we received from them was outstanding and they kept us up to date every step of the way. They made what is usually a stressful time a pleasurable one. I wouldn’t hesitate to use Ryder and Dutton again in the future.
Rob · 14 November 2023
★★★★★ 5/5
TrustpilotCatherine was excellent in keeping us…
Catherine was excellent in keeping us updated, chasing for things when needed and giving advice. As first time buyers the whole process was a little daunting but with help and guidance we managed to make the process to the end, relatively smoothly.
Mr · 6 July 2023
Agent replied · 4 February 2024
Thanks you so much for the review and gift! So appreciated, we wish you all the very best in your new home! Catherine and the team at Ryder and Dutton
★★★★★ 4/5
TrustpilotOK Sales experience, Move Manager was great
The sales experience was fine - a few glitches setting up the contract and then not recording a new house alarm code in the system. Selling price ended up £12,000 below original estimate. Otherwise very competent and kept us well informed during the various showings.Once a sale was agreed, contact shifts to a Ryder & Dutton Move Manager, in our case Laura Gittins who was excellent. Without Laura we would have had no idea what was happening as getting information from the solicitors was like pulling teeth. She was able to talk to all buyers/sellers in the chain which was extremely useful.
Carl · 2 March 2024
Agent replied · 19 June 2024
Thank you Carl for the lovely review, we were sorry to read you had a problem with us re the alarm. Good Luck from Laura and all the team.
★★★★★ 5/5
TrustpilotFirst class service from Start to finish t to…
First class service from Start to finish,nothing too much trouble for them, special thanks to Nicola and Martha for all your help 😊
Xdlewis_ · 15 August 2024
Agent replied · 24 August 2024
Thank you for your lovely review! It was a pleasure working with you. The Slaithwaite Team
★★★★★ 5/5
TrustpilotExceptional Customer Service
Amy Heaton's outstanding performance during the sale process of my house significantly contributed to its success. Her commitment to maintaining constant communication among all involved parties ensured a smooth and efficient transaction. Additionally, Amy's proactive approach to addressing any issues that arose was invaluable. Her quick response and ability to offer effective solutions not only mitigated potential challenges but also instilled confidence throughout the entire process. Amy's professionalism and dedication truly made the experience of selling my house a positive one
Ade · 27 February 2024
Agent replied · 29 February 2024
What a great review! Thank you for leaving your feedback and I am am delighted to hear how happy you were with the service you received 😁
★★★★★ 4/5
TrustpilotDan Grundy was very professional in…
Dan Grundy was very professional in showing potential tenants around the property. However I am not sure group bookings in our case worked all that well.
Jeffrey · 19 June 2024
Agent replied · 24 August 2024
Thanks for your review Jeff.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotAmy Heaton was very professional
Amy Heaton was very professional. Kept me in the loop the whole 18 months while the property I was selling completed.
Miss · 13 September 2024
Agent replied · 25 October 2024
We appreciate your kind words about Amy! We're glad to hear that she was professional and kept you informed throughout the process 🏠
★★★★★ 5/5
TrustpilotWe used the Golcar branch
We used the Golcar branch, Michelle Symonds in the office was always very helpful and made the process easier for us. Thank you very much.
Lorna · 28 September 2026
★★★★★ 5/5
GoogleI have just sold my house via Ryder and Dutton, Middleton branch, and have to say what a smooth process they made it. In particular, I want to give huge thanks to Holly Kershaw, she supported me throughout the process, kept me updated, and always did what she said she would. Totally professional in her role, compassionate, friendly and approachable. Thank you!
Angela · 22 August 2020
Agent replied
Thankyou for the lovely review Angela, I am really pleased you were happy with your experience with Ryder & Dutton. I will ensure your comments are passed on to Holly.
Many Thanks,
Oliver White
Ryder & Dutton
★★★★★ 1/5
Trustpilot❌ Misleading Omissions and Deceitful…
Thank you for your response.
Azizur · 9 July 2026
Agent replied · 10 July 2026
We are sorry that you have chosen to leave a review following our final response to you recent complaint. We strongly reject your allegations of dishonesty. As we have stated in our communications with you, our records show that the information known to us at the relevant time was disclosed to you promptly when it first came to our attention. You acknowledged this fact when our branch manager spoke with you in May. We have investigated your complaint thoroughly and have provided our final response. Should the matter now be referred to our independent redress scheme, we will cooperate fully with their investigation.
★★★★★ 5/5
TrustpilotHonestly, the best.
Honestly, words can’t do justice to what a great job Alex McMahon and Shannon Laycock (and others) of the Rawtenstall branch did! Not only did they navigate a particularly difficult chain for us, they did so in a manner that left us optimistic and secure in their ability to overcome it. Not only did they keep us up to date proactively, they were able to assuage any concerns that we had and even went above and beyond by doing work that in reality should’ve been done by the other agents in the chain. I cannot recommend Ryder and Dutton enough, and that is solely due to Alex and Shannon’s commitment to excellence and professionalism. If you are unsure where to have you house sale managed by, do not do yourself a disservice - use Ryder and Dutton. No ifs, ands, or buts.
Dylan · 20 February 2024
Agent replied · 19 June 2024
Thank you for your kind words, it was a pleasure dealing with the sale of your property Me, Shannon and the team wish you the best of luck in your home! - Alex 😊
★★★★★ 5/5
GoogleFast and efficient, pleasure working with them and will gladly use again
Andy · 19 May 2026
Agent replied · 19 June 2026
Thank you Andy! Really glad you would look to use us again, we look forward to whenever that may be.
★★★★★ 5/5
GoogleI had an outstanding experience working with Elizabeth Powell. From start to finish, she was incredibly professional, friendly, and exceptionally responsive. No matter how many questions I had or what time I reached out, Elizabeth always …
C · 16 October 2025
Agent replied · 20 March 2026
Thank you for your thoughtful feedback, we are pleased that felt supported every step of the way! All the best.
★★★★★ 5/5
TrustpilotVery impressed with Ryder&Dutton Estate…
Very impressed with Ryder&Dutton Estate Agents. They were very proactive and kept me up-to-date with the progress of my purchase. Geraldine Marsden was so helpful, she chased solicitors and dealt with any concerns I had. I would definitely use this firm in the future. 5 star service. Many thanks to the whole team.
Sue · 9 September 2024
★★★★★ 4/5
TrustpilotMichaela and Jade were both very…
Michaela and Jade were both very supportive and helpful throughout the process of me buying my first house.
Cleo · 25 October 2024
Agent replied · 23 November 2024
We're so glad to hear that Michaela and Jade were able to provide you with the support you needed during your home buying journey. We appreciate you taking the time to share your positive experience.
★★★★★ 5/5
TrustpilotGreat service from start to finish.
Great service from start to finish, jade and Michaela made sure the process ran as smooth as possible!
Tamara · 25 October 2024
Agent replied · 23 November 2024
We're delighted to hear you had such a positive experience! It's wonderful to know that Jade and Michaela went above and beyond to ensure a smooth process for you. We're proud of our team and appreciate your kind words.
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