5/5
I'm very happy with this estate agent. Andrew is really good and helpful.
Trusted Agent profile Β· Middleton
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404 reviews across 3 platforms
24 Fountain Street, Middleton, M24 1AF
Henstock Property Services's office in Middleton, at 24 Fountain Street, is rated 4.8 out of 5 across 404 reviews on three platforms, including 311 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Henstock Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Middleton office, from every platform, shown as written. First names only.
5/5
I'm very happy with this estate agent. Andrew is really good and helpful.
5/5
The guys at Henstocks were a great help when buying my property. You really notice the difference in service when going through a local firm. Couldnβt recommend highly enough! Thanks Henstocks for all your help!
5/5
I had approached Henstock propertyβ¦
I had approached Henstock property services after being rejected for multiple rental properties due to my poor credit. I can honestly say the service and understanding of the agents at henstock is 10/10. We were helped and updated every step of the way through the application and would recommend them to anyone looking to buy/rent or sell. (I have previously worked for an online agent and the service is incomparable) Because of my insolvency talking to some agents of when enquiring about properties was becoming uncomfortable and I sometimes felt dismissed and talked down to because of it. Jonathan however understood my situation and spent the time to chat to me and went out of his way to help. Today is moving day and I canβt wait!! Thank you Henstock :)
5/5
Excellent service at a very good price
Very impressed with this estate agent - the service from start to finish was excellent and all staff members were a pleasure to deal with.They are so quick to support and assist through the whole process of selling and buying a house and no requests ever seem to be too much trouble to them, even when you ring to speak to them as regularly as I did!All of our questions and queries were dealt with very quickly and they were proactive in making sure the transaction moved along smoothly and quickly.They are very reasonably priced and really were good to deal with at what is a really stressful time - Jonathan was particularly helpful and is a great example of what a good estate agent should be like.Thanks for all your help - Andy and Katy
5/5
Best estate agents in the area by a long shot. Jonathan is extremely knowledgeable about the local market and I am glad we have him representing the sale of our property
Hi Ryan, thanks for the review. Regards Jonathan
5/5
Jonathan was really helpful and kept me updated with everything going on, will definitely use Henstock again πͺπ» β¦
5/5
This is the best estate agent that we have come across. Jonathan was friendly and very patient with many of our queries. He spent alot of time and put in alot of effort with us. We would recommend this estate agent to anyone and everyone.
5/5
Overall a great experience and very thankful to the team at Henstock, in particular Jayne and Andrew. I thank you for your honesty, professionalism, and your guidance at a very stressful time. I could not have navigated through this process without you. I can honestly say to people that they are safe with estate agents like yourselves. Thanks once again Ali and Farha
5/5
Well what can I say. Used Henstock Property Services for a recent sale which was completed swiftly and without drama. A buyer was found very quickly and Jonathan kept us updated at every stage. He certainly knows his stuff. Thanks to Jonathan and the team for a great service and I would wholeheartedly recommend Henstocks to anyone considering a purchase or sale.
5/5
Weβve recently bought our first home through Henstockβs and couldnβt have had a better experience. Jonathan was great at explaining next steps, being flexible with our work schedules for viewings and answering all our questions. He went above and beyond to make sure the sale went through quickly. Highly recommend.
5/5
Service Beyond Compare
Having had a property for sale in Middleton, and consulting 3 Agents in total, I chose Henstock PS because I was impressed with their professionalism and their extensive knowledge of the local area.They kept me informed on a weekly basis either by phone or email and, judging by the responses from those who viewed the property they had worked extremely hard in marketing the house.The property was sold within a month, no one could have asked for more.Thank you to John, Phil and Andrew, I would definitely recommend your services to others.
5/5
I have just sold my property with the estate agents Henstock. I had them round on the 10.05.16 to go through the procedure of selling my property. I found Phil who does the measuring and marketing of the property a very easy guy to talk to and felt at ease that he would market the property in the best possible way, photos where done that I was very pleased with and also the position of where it was placed in the window of the shop. I visited the shop about 5 times to discuss certain things and I was always made very welcome and felt at ease on any questions I asked. I used the solicitor that was recommended to me that Henstock use and they dealt with everything that was needed. John was very helpful so all in all I had a very easy experience of selling a property and this all took place this weekend so just 3 months down the line my property was sold to a lovely family.
5/5
Bought and sold with Henstock Property Services and found them easy to deal with, approachable and very professional. I purchased my property over 12 months ago and still found myself asking them for advice months later. Great before and aftersales thanks John and all at Henstocks.
Rick we love to help out with advice and use our expertise to put our clients mind at ease, this review is fantastic and John says thank you very much.
1/5
Real scum bags, they price properties to high and then pretend there is fake demand to get the asking price, the communication is terrible, avoid!! And then they have the cheek to tell lies on top, my offer was over the asking price, your an adult stop lying π€₯
Hi Jay Jay, I am sorry that you feel unhappy with our service. Vendors are in their right to decline an offer in favour of higher offers. The property in question had a large number of viewings and the vendor ended agreeing an offer a fair bit higher than the asking price. We were very honest in telling you the number of viewings and other offers that the property had within the first week of marketing. I am sorry that this did not work out for you this time. Kind Regards
5/5
Thank you to Henstocks Property Services
Thank you to Phil, John and the team at Henstock Property Services. They acted for us in both selling and buying our new home and we couldn't have been more pleased with their friendly yet professional service. Our home was sold within a month to good buyers and the advice they offered was invaluable. They went above and beyond, even taking our potential buyers on a drive around the local area to really sell the house. Thanks again
5/5
The process of selling a house is a daunting one. But the sound advice and guidance provided at each step by Jonathan made it an absolute breeze. He responded to every enquiry in a timely and professional manner and would not hesitate to use Henstocks again in the future.
5/5
After dealing with many estate agents in the past dealing with henstock was a breath of fresh air .Jonathan was a absolute star he supported me from property searching all the way through to signing for the property .such a professional friendly and supportive service I would recommend anybody to use this firm ..
5/5
Thoroughly impressed with Henstock Property Services, especially once the sale of my property and purchase of my new property was agreed. Excellent relationship with the solicitor and a personable approach, made the whole process seamless. Special mention to Jonathan who made it his mission to secure us our dream home. Thanks again.
5/5
Recently bought a property which turned into a mammoth task! Henstocks, and especially John and Andrew went above and beyond their duties to make sure both parties concerned had the successful outcome! We would definitely recommend using you guys to anyone... Thankyou
Thank you Ashley from John, Andrew and the rest of us at Henstock Property Services.
5/5
Would highly recommend Henstock to friends and family. Jane, Philip, Andrew and the rest of the team have all been really helpful throughout the process of selling our house. Communication has been excellent. The team were able to answer most of our queries on first call, if unable to answer or to check further with another team member they alway promptly called us back. Really happy with the full service they have provided to us and found to be good value for Money. There office is in a great location in Middleton and they have good opening hours. If you are looking to sell your house in the Middleton area would definitely recommend using Henstock property services.PositiveResponsiveness, Quality, Professionalism, Value
Hi Clare, It was such a pleasure to assist you in your sale and thank you for your review. Kind Regards, Andrew.
1/5
SHOCKING! Do not rent through them.
I currently rent with them. Nobody answers the phone or returns emails. My house is in need of a lot of repairs it has been months since I last heard from them. They only contact you if you havenβt paid your rent on time. DO NOT RENT THROUGH THIS COMPANY!!!
5/5
βοΈβοΈβοΈβοΈβοΈ Excellent Service from Henstock Property! I had a fantastic experience with Henstock Property. They were incredibly helpful throughout the entire process of finding a home. The team was professional, responsive, and genuinely cared about helping me get the right place
5/5
Great estate agent. Supportive and approachable, always got back to be in good time and responsive on the phone. Lovely photos by Phil which I think really helped with the sale. Can't fault the service! Thank you!
5/5
Jonathan was brilliant with us from start to finish and really went the extra mile to help us get the house we desired.
Hi Daniel, thanks for the review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Henstock Property Services, Middleton won Trusted Agent.