Trusted Agent profile · Middlesex
★★★★★
788 reviews across 3 platforms
4 Parkfield Parade, Feltham, Middlesex, TW13 4HJ
Barnard Marcus Lettings's office in Middlesex, at 4 Parkfield Parade, is rated 3.3 out of 5 across 788 reviews on three platforms, including 306 Google reviews rated 4.5.
306
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
481
Reviews on Trustpilot
Business-wide
Every review we hold for the Middlesex office, from every platform, shown as written. First names only.
5/5
GoogleI can honestly say that the mortgage adviser Marina provided proffessional, effecient and friendly service. When dealing with her, you feel you are dealing with a reliable close friend not with an agent. She is really trusworthy...tons of thanks for you Marina.
1/5
TrustpilotBeware Andreja Kmetovic in lettings…
Beware Andreja Kmetovic in lettings west Kensington. Dishonest and does not respond to emails when complaints are made. Took money from our account which went against what was promised. Following up in small claims court.Refused to give our tennant's a refund for overpaid rent (+1k).Whole branch refused to respond to emails. Or give any direction where to send complaints to.
5/5
Google5 stars! Nick’s professionalism was reassuring and comforting in my search for a new home. After unpleasant experiences with other agents he went above and beyond to restore my confidence and feel at ease through his trustworthiness. Couldn’t recommend anyone else.
1/5
TrustpilotBarnard Marcus Estate Agents honesty in advertising
Barnard Marcus Estate Agents This estate agents has no integrity they constantly place their billboard outside my flat which belongs to a Housing Association block of flats which has no tenants that have purchased their flats in Forest Hill London. Please stop doing that and start being honest with your advertising.
1/5
TrustpilotWe recently had a very terrible…
We recently had a very terrible experience with the tenancy with Barnard Marcus. Very poor Customer Service . Property management was almost unreachable when we had the issue at property .They will never fix the issue in property on time instead they drag it for long time. I would not advise anyone to go with this agency for rental property.
5/5
GoogleGood service throughout the sales process, with special recognition of tenacity, patience and professionalism in particular due to Jed Moxon, Asst. Manager, who had no problem in selling our house when it counted despite various setbacks along the way. Kecia in Sales Progression also very helpful and calm when dealing with pressured situations. Recommended.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotNot assisting me to get my 2k deposit…
Not assisting me to get my 2k deposit released by the landlord. No comment from the landlord as to any issues. Having to put in a dispute with TDS
1/5
Googletried getting a viewing with this outfit.the guy on phone was so blunt no I can't do viewing until Monday that's 4 days to arrange a viewing. ask no details from me what so ever,I'm cash buyer as we'll.very poor.
5/5
GoogleI have used the team here twice now, both for purchase and most recently for rentals. Sophie and Rebekah have been a pleasure to work with, securing a tenant quickly and working hard to ensure a smooth process. Highly recommended.
5/5
TrustpilotTooting Branch
Tooting BranchHad the pleasure of selling a garage with the team. Absolutely brilliant customer service and friendly staff. Shahana especially went above and beyond what was required from her. I was always kept informed of how the sale was progressing. Shahana thank you for everything that you have done and I hope that we can work together very soon.
1/5
GoogleVery poor customer service from Aaron. Aaron wanted us to use there in house solicitors and mortgage Adviser in order to proceed with our application before he would forward our offer to the vendor no response to emails and calls. Would not recommend them to anyone.NegativeResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotLetting a property
Letting a property , for many years I have found letting agents to be lazy and lacking in basic skills.Sofia and Rebekah have amazing customer care qualities for both tenant and landlord always fair.This office is highly recommended for their professionalism .
4/5
TrustpilotThey worked hard
This was not the easiest or quickest sale for a number of reasons but Francesca and Zuzanna worked tirelessly to resolve the issues and ultimately get everything to work. They certainly went the extra mile.
1/5
TrustpilotJust about a minute ago recived a call…
Just about a minute ago recived a call from them regarding enquiry we made with my wife..... the was supper unhelpful trying to made me stupid on the phone by starting to speak on a slow motion and then rudely he hang up please sort out your agents you are not going to get more business in that manner
5/5
TrustpilotHighly recommended!
Elliot, Sash and Matt at the South Croydon branch wEre incredible. With a challenging solicitor working on behalf of the buyer of my property, they were so patient, efficient and informative. Elliot deserves a special mention as he kept me informed at every stage, showed empathy and commitment throughout the whole process. Highly recommended from a very happy seller 😊
5/5
TrustpilotMet up with Jocelyn from the Croydon…
Met up with Jocelyn from the Croydon branch (lovely young lady and well mannered) and she was extremely informative about the structure of the property that we viewed and easily made me and my Wifes decision much easier than expected.
1/5
TrustpilotLiars
They took the £500 deposit successfully enough. After that all they delivered were excuses and delays. The young lad (manager, apparently) thinks he knows everything and we're too stupid to see his lies. Avoid if you can, but if you want the property, you want the property. Just deal with them in writing. Then you have something to hold them to.
4/5
GoogleBest place to go if you want to have tenant at a short notice. Cons: Best way is to visit as they might not respond to voice messages. Sometimes needs follow up (depending on the particular agent you are dealing with). Overall it's worth the money.
5/5
GoogleThis is the 3rd time we have used the services of Marina Nguyen and as always she did not disappoint. Our re-mortgage went through smoothly without any issues. Will highly recommend her as your next mortgage adviser and will not hesitate to you the company again.
5/5
TrustpilotI was dealing with dagmara Madej at the…
I was dealing with dagmara Madej at the Mitcham branch. And I tell you something I’ve sold and bought many houses and dealt with many Agents, and she’s far the most best person I’ve worked with in selling my property and the finding the best property that suit me. She’s amazing! 😀
5/5
GoogleActually we been looking for over a year now.Zed the senior sales guy is very patient and will.always keep in touch regarding the properties.
Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.
5/5
TrustpilotExcellent Service
Excellent service from the team, very friendly.I am new to the area and now I feel a local expert myself thanks to the lettings team. Found a lovely property, if I could rate more than 5 stars I would.
5/5
GoogleI have been living in Feltham for years and no matter I firstly rent a flat or recently bought a property, Barnard Marcus is always my first choice. Sam Humby who is the branch manager always been very helpful and patient with all your inquiries. He is 100% trustable and very professional. Highly recommend this agency to you!
5/5
GoogleExcellent professional service. Great team work from Sophie and Danielle, really would recommend for letting needs.PositiveResponsiveness, Quality, Professionalism, Value
Hello, thank you very much for the review and the recommendation!
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